Mail Room
Description:
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Title: Healthcare Digital Mailroom Specialist
Location: Louisville, KY Facility
Job Type: Full Time
Schedule: On mail pickup days schedule will be 5am-2:30pm, All Monday thru Friday.
FLSA Status: Non-Exempt/Hourly
Grade: H
Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead – Operations
Pay Range: $16.50 an hour
Role Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.
Roles & Responsibilities
• Identify and coordinate mail according to guidelines.
• Maintain high level of quality production, meeting hourly KPI’s.
• Perform electronic indexing.
• Scan processed documents.
• Create and validate envelope tracking and barcodes.
• Provide outbound customer service.
• Perform other duties as assigned.
Expected/Key Results
• Complete tasks in accordance with metric guidelines
Qualifications
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education
• High school diploma or equivalent required
Work Experience
• 1-2 years data entry and/or processing experience preferred
Competencies & Skills
• Ability to type 35-40wpm, with 95% accuracy
• Basic computer literacy or ability to quickly learn
• Ability to work in a high-volume, fast-paced work environment
• Excellent verbal and written communication skills
• Excellent attention to detail
• Ability to maintain high levels of confidentiality
• Ability to work independently with limited supervision
• Ability to effectively prioritize and multi-task
Additional Qualifications
• Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends
• Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
• Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally walk, climb stairs and lift up to 40 pounds.
Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
Social Media Content Creator (US based only)
Location: Remote (US based only)
Compensation: Paid PER video (minimum expectation of 2-3 videos per week) ($50/pv)
Duration: position with potential for future employment based on performance
About Us: Creating joy through music is our driving force.
We believe in the power of a song. And that force is what has kept us going for over four decades. Based in the U.S., Singing Machine® is the worldwide leader in consumer karaoke products.
The first to provide karaoke systems for home entertainment in the United States, we offer the industry’s widest line of karaoke products, allowing consumers to find the best machine for them! Singing Machine is the most recognized brand in karaoke and our products incorporate the latest technology for singing practice, music listening, entertainment and social sharing.
Role Overview: We are seeking a dynamic and creative Content Creator to craft engaging video content that highlights our karaoke products in a relatable way with authenticity and rawness. Your main focus will be on creating content that resonates with Gen Z on TikTok and that caters to the needs and audiences of the platform while steering clear of traditional, overly polished approaches.
Responsibilities:
Content Creation: Develop and film 10 TikTok videos per month that feature our karaoke products in entertaining, relatable scenarios. Shoot content primarily using an iPhone.
Innovative Ideas: Generate creative content concepts that position karaoke as a fun activity for friends and social gatherings, appealing to a broader audience beyond families.
Authentic Filming: Utilize raw and spontaneous filming styles, such as street interviews and candid moments, to engage with the TikTok community.
Trend Awareness: Stay current on TikTok trends and seamlessly incorporate them into your content strategy to maximize engagement and reach.
Requirements:
Experience (preferred not required): 1-2 years of proven experience creating engaging video content specifically for TikTok or similar platforms.
Authenticity: Ability to showcase products in a natural and authentic manner, avoiding overly salesy or polished content.
Creativity: Strong storytelling skills with a knack for connecting with diverse audiences.
When applying, upload an updated resume and portfolio showcasing any previous work (best-performing on pertinent platforms). Be sure to include relevant social media handles and links to videos in your application to show us your best work.
We look forward to seeing your creativity in action!
Data Entry – Mailroom Clerk – REMOTE US
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
We are seeking a detail-oriented and dependable Data Entry / Mail Room Clerk to join our team in a fully remote, work-from-home role. The ideal candidate will demonstrate strong data entry skills, maintain confidentiality, and adapt quickly to evolving processes. This role supports a fast-paced environment requiring collaboration with virtual team members and consistent, accurate handling of sensitive information.
Your role in our mission
As a Data Entry / Mail Room Clerk, you will:
- Accurately process confidential documents as part of a high-volume workflow.
- Complete assignments with limited supervision and escalate issues as needed.
- Comply with all contract requirements, business rules, and legal regulations.
- Prioritize and resolve routine issues independently, following team guidance.
- Contribute actively to team performance and productivity goals.
- Follow clear direction from leadership and contribute beyond general support levels.
What we’re looking for
- 1–2 years of experience in data entry, mail room, or a related administrative role.
- Familiarity with Microsoft Outlook and Word; 10-key number pad proficiency preferred.
- Ability to work accurately and quickly while maintaining required speed.
- Strong attention to detail, with capacity to interpret moderately complex documents.
- Adaptability to shifting priorities and minimal supervision.
What you should expect in this role
- Fully remote, work-from-home position.
- Fixed shift: Monday to Friday, 8:00 AM – 4:30 PM CST.
- Routine handling of confidential information and data.
- Collaborative virtual environment with supportive leadership.
- Structured tasks with performance expectations for accuracy and timeliness.
- Opportunities to contribute to process improvements and team success.
#LI-REMOTE
#LI-JT1
#LI-CM1
The pay range for this position is $28,500.00 – $40,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Banking Operations Specialist (ACH Returns)
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
When you feel like you belong, work is no longer work – it’s personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career!
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary.
Position Overview
This position is designed to independently support the electronic banking transaction process involving corporate and employee ACH returns, client inquiries, and support Paylocity’s additional banking processes.
Responsibilities
The below represents the primary responsibilities of the position. Other duties may be assigned as needed.
- Effectively handle any day-to-day task of the ACH Returns team without direct supervision
- Manage higher level corporate level returns as necessary that require urgent resolution
- Effectively interpret credit reports to assist in decision making process on client prefunding
- Perform daily positive pay reconciliation and communicate results amongst appropriate teams.
- Effectively handle Notifications of Change
- Responsible for handling stop payments, direct deposit tracer requests, basic credit/debit inquiries through Desk Cases and monitoring Banking email while maintaining our department SLA
- Research and complete daily/weekly reconciliations which may include necessary fixes to resolve
- Recommend policy, procedural, and automation enhancements to promote productivity and control
- Execute effectively daily fix upload process including monthly stale dated bank checks fix and complete necessary reviews
- Assist internal departments with any questions/inquiries through emails, phones and Salesforce cases.
- Assist in training and development of Banking Operations Specialist I’s
- Ability to perform Level I tasks, as needed
Education and Experience
- Bachelor’s degree preferred or equivalent banking experience (2-4 years)
- Experience handling ACH exceptions
- Payroll service bureau experience a plus
- Intermediate to advanced level experience with Microsoft Excel, Word, and Outlook
- Ability to work in a fast-paced environment under pressure of high monetary/high risk transactions
- CPP/CTP/AAP Certification a plus
Physical requirements
- Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
- Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $32,900 – $60,320/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.
Recent Comments