Accounts Receivable Associate

About Nabis

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.


We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.


Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world.

About the Role

The Accounts Receivable Associate is responsible for managing daily accounts receivable processes and credit operations for a diverse range of retailers, ensuring timely collections from delinquent accounts on behalf of leading cannabis brands.

Responsibilities

  • Collaborate effectively with the invoicing and operations departments, as well as with retailers and brands.
  • Provide real-time delivery support if payment issues arise
  • Manage tasks and workflows assigned through Asana and ZenDesk platforms.
  • Maintain a portfolio of retailers and provide consistent and detailed updates.
  • Coordinate closely with the accounting and invoicing teams to address issues related to retailer credit, discounts, and bounced checks.
  • Engage with retailers regarding overdue invoices, swiftly resolving any related issues.
  • Streamline communication between multiple parties (internal and external)
  • Triage delegated tasks and self-prioritize outreach to account portfolio
  • Escalate delinquent account matters appropriately.
  • Keep management and brands informed of potential collection issues early in the process.
  • Generate weekly reports on credit and accounts receivable data at the account level, and support the accounting team with information necessary for managing allowances for doubtful accounts.
  • Identify invoices that are likely uncollectible and communicate effectively with all concerned parties.
  • Cultivate and enhance relationships with retailers to facilitate streamlined payment processes.

Requirements:

  • Bachelor’s degree in a relevant field or equivalent professional experience.
  • 1-3 years of experience in lending, customer service, or collections, preferably within the retail or distribution sectors.
  • Experience in B2B sectors preferred
  • Proficient understanding of accounts receivable and collections procedures.
  • High energy, motivated, and committed with a professional demeanor.
  • Exceptional communication skills, both written and verbal.
  • Skilled in managing challenging conversations and situations with a high level of judgment, professionalism, and empathy.
  • Strong negotiation and problem-solving abilities.
  • Highly organized with meticulous attention to detail and excellent record-keeping skills. Ability to create and maintain procedural documentation.
  • Thrives in a fast-paced startup environment, adaptable to constant change and comfortable with ambiguity.
  • Proficient with Google Suite and Microsoft Office, especially Excel.
  • Enthusiastic about the opportunity to work in the cannabis industry.

NABIS IS AN EQUAL OPPORTUNITY EMPLOYER

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Credentials Examiner I (Remote, $16/hour)

Description

American Specialty Health Incorporated is seeking a Credentials Examiner I to join our Practitioner Contract Administration team. This position will expedite credentials verification of practitioners in the credentialing or recredentialing process according to department standards, accreditation standards, regulatory requirements, and health plan expectations.

Remote Worker Considerations:

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

  • Responsible to obtain information to credential new applicants and recredential participating practitioners according to department standards.
  • Obtain required documentation by mail, fax, or phone and update practitioner files.
  • Communicate with practitioners by mail, fax, or phone to answer questions and obtain information in a timely manner.
  • Respond to provider inquiries within 48 hours of receipt via phone and/or email communication.
  • Communicate with management any barriers for further support.
  • Must successfully close a combined minimum number of 200 Rehabilitative files and 150 Specialty Credentialing files as set by department manager and subject to change based on business need.
  • Must successfully close a minimum number of 200 Re-Credentialing files as set by department manager and subject to change based on business need.
  • Ensure terminations and resignation requests are sent by set timeline established by department manager and can be subject to change based on business need.
  • Enter data and perform research functions in Promis/PCT/SharePoint/ASHCore to complete each portion of the credentialing process within predetermined timelines.
  • Must complete regulatory trainings within the timeframe provided by department manager.
  • Perform all duties necessary in handling the credentialing and recredentialing process within predetermined timelines and state regulatory standards.
  • Quality Assurance measures should maintain accuracy rate of no less than 99%.
  • Abide by departmental work from home expectations.
  • Abide by Attendance & Punctuality policy and department expectation.

Qualifications

  • High School diploma required.
  • Typing speed must be between 45-50 wpm.
  • Proficient in MS Office, including experience with Excel.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law. 

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

Data Analyst

Everlight Solar is seeking a skilled Data Analyst who will design and maintain functional programs and applications, producing fully functional software applications according to requirements. As a Data Analyst, you play a key role in serving our clients and team members. This will be a full-time, work-from-home “remote” position.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

Work with large amounts of data to draw meaningful conclusions
Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
Provide regular reporting and analysis to team
Develop and maintain dashboards and reports to track key metrics and performance indicators
Collaborate with cross-functional teams to identify areas for improvement and to develop solutions to enhance business operations
Provide training and support to team members on data analysis techniques and tools
Requirements:

Minimum two years of experience with DOMO
MajorDOMO Certification Required
3+ years experience in data analysis, reporting, business intelligence or financial analysis and a Bachelor’s Degree in Business, Statistics, Mathematics, Analytics, Computer Sciences or related field or equivalent experience
2 years experience in providing people analytics reporting to organizations
Demonstrated experience using SQL, and DOMO
Experience with sensitive and confidential people data in a global environment
Analyze, evaluate, improve, and document processes and workflows. Identify and take advantage of opportunities for process automation and simplification.
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Excellent project management skills and a positive attitude
Must demonstrate exceptional verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Benefits:

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
PTO
Sick and Safe Time
Paid Holidays Off
Salary: $65,000-$100,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Contractual Billing Coordinator – REMOTE

Summary

The Billing Coordinator II is responsible for researching and billing exception agreement in his/her assigned districts. Audit and research each billing exception agreement. Work salesforce cases. Research and process revenue rejections and vehicle changes (VCNs). End of month close consist of working accruals, submitting Journal Entry template for processing, researching district variances. Excellent communication skills needed in order to interface with operating locations and internal departments.

Essential Functions

Research and Release billing exceptions for assigned districts daily

Understand and research mileage variances and exceptions

Backup other Billing Coordinators in the event another Billing Coordinator is out of the office

Communicate with field operations either via email or phone

Research any discrepancies or previous billings to ensure accuracy

Additional Responsibilities

Performs other duties as assigned.
Skills and Abilities

Computer literate with general knowledge of software to include Microsoft Office Suite

Strong verbal and written communication skills

Ability to work with minimum supervision

Highly thorough and dependable

Detailed oriented with excellent follow-up practices

Ability to work a flexible schedule for month-end close- (1st, 2nd and 3rd workday)

Demonstrates customer service skills

Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines

Ability to efficiently work in a remote environment

Qualifications

H.S. diploma/GED required
Job Category: Credit & Collections

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

20.00

Maximum Pay Range:

22.00

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

Supervisor, Technical Support

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients’ lives. iRhythm is advancing cardiac care…Join Us Now!

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.

About This Role

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers.

About this role:

The Customer Care Technical Support Supervisor is responsible for providing high quality and efficient customer service to iRhythm’s customers (accounts) and patients throughout the United States. The position is responsible for the daily management of a team of Technical Support Engineers, leading the team to meet (and exceed) service level and quality objectives. Responsibilities include hiring and retaining talented people, setting daily schedules, SLA, quality and attendance adherence and reporting. This position will also spend significant effort organizationally motivating, recognizing and rewarding, coaching and training members of the team. They will act as an escalation point for internal leaders when required. Additionally, the position is responsible for assisting the Director of Customer Care Operations with employee development, quality, process efficiency and enhancing workplace environment.

Job Requirements:

Oversee a team of 7-15 Technical Support Engineers who are servicing requests from accounts, patients and internal business partners for technical issues and providing daily monitoring and technical resolutions to system integrations.
Provide daily direction through coaching, one-on-ones and quality feedback to ensure the highest quality of technical support for the Customer Care department
Provide continual evaluation of processes and procedures. Responsible for suggesting methods to streamline operations through improved processes and additional technology
Act as a point of escalation for technical issues involving the Customer Care team
Provide daily, weekly and monthly metrics on all activity performed by the Technical Support Engineering team.
Consistently partner with other Engineering teams within iRhythm to ensure constant alignment and continued support
Respond to and resolve employee relations issues expressed by team members by working with employee, Director, Customer Care Operations and HR to understand, resolve and document issues
Work as a member / leader of special or ongoing projects that are important to Customer Care and process improvement
About you:

5+ years of experience in a high-volume call center environment with at least 2 years in a leadership position
Strong proficiency with tools commonly used in a call center environment including customer relationship management, workforce management, reporting and telephony-based systems
Strong analytic skills with the ability to identify trends and present information in a succinct and actionable manner
Extensive technical problem-solving experience with web-based and IOS platforms
Effective communicator with a talent for providing constructive feedback to team members
Demonstrated leadership capabilities, successfully guiding teams through periods of rapid growth.
Skilled at multitasking and prioritizing tasks in fast-paced, real-time environments.
Exceptionally collaborative, flexible and adaptive when engaging with customers and various teams within iRhythm
Bachelor’s degree or relevant experience in healthcare field preferred

What’s In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

emotional health support for you and your loved ones
legal / financial / identity theft/ pet and child referral assistance
paid parental leave, paid holidays, travel assistance for personal trips and PTO!
iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more!

FLSA Status: Exempt

LI-WB-1

LI-Remote

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$58,300 – $84,900 USD