by twochickswithasidehustle | Jul 19, 2025 | Uncategorized
Remote, TX, US
TodayRequisition ID: 1495Apply
Salary Range:$17.00 To $21.00 Hourly
COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX, and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest-growing companies in the region and in the country.
LOCATION: DALLAS, TX -REMOTE
POSITION: Clinical Forms Completion Specialist-
HealthMark Group is a leader in health information management and technology, focusing on serving clinics and hospitals’ health information management needs throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline the release of information, document imaging, and form completion process. Integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and is looking for bright, energetic, and motivated candidates to join our team. We are currently seeking qualified candidates for the open Clinical Forms Completion Specialist. This open position is responsible for providing the release of protected health information to healthcare facilities. The Clinical Forms Completion Specialist will review, evaluate, and process Disability/FMLA forms to include completing Short Term, Long Term, and Family and Medical Leave Paperwork for patients seeking short-term leave from work. The ideal candidate will be motivated, detail-oriented, and a problem solver with excellent written and oral communication skills.
We are expanding rapidly and have created unique roles that need qualified candidates.
REQUISITE EXPERIENCE AND QUALIFICATIONS:
- Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient.
- Communicate with various medical professionals to gather information regarding disability leave.
- Apply appropriate medical information to ensure eligibility for disability is accurately captured
- Enter all assigned requests into a system for further processing and documentation
- Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated
- Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork
- Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice
- Understand and abide by all HIPAA (Health Insurance Portability and Accountability) privacy and security laws
- Verify patient information using key identifiers
- Provide attention and care to patients and patient representatives
- Ensure patient’s disability forms are completed after payment within 2 business day turnaround
- Medical office experience required
- Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred
- EMR experience, preferred
- Exceptional written and verbal communication skills
- Thorough and detail-oriented
- Customer-orientated and professional disposition
- Driven to complete tasks in a timely manner while multi-tasking
Job Type: Full-time/
Pay: commensurate with experience
by twochickswithasidehustle | Jul 15, 2025 | Uncategorized
Description & Requirements
Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.This is a Limited Service position. This position is temporary and is expected to last approximately 6 months.
The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.
Essential Duties and Responsibilities:
– Works on assignments that are moderately difficult, requiring judgement in resolving issues.
– Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
– Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
– Provide feedback on call monitoring results.
– Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
Additional Essential Duties and Responsibilities:
– Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.
– Maintain and update databases, score cards, reports, and documents with high degree of accuracy.
– Identify accounts requiring escalation, escalating immediately if warranted.
– Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.
– Perform administrative functions that support the process of reports and appeals.
– Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.
– Maintain current understanding of the processing procedures.
– Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
– Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.
– Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,
– Assist with new hire presentations, assignments, and certifications.
– Demonstrate and maintain appropriate judgment with confidential information.
– May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require
– Minimum 3 years of related experience required.
- Accurate data entry skills.
– Proficient in the use of Microsoft Office products.
- Excellent organizational, written, and verbal communication skills.
– Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.
- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.
Additional Requirements Per Client:
– Department of Education and FSA experience preferred
– High School Diploma or GED required
– Must reside in the U.S.
– Must be a U.S. citizen.
– Must be able to pass a criminal background check.
– Must not be delinquent or in default on any federal student loans.
– Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
– Hardwired internet (ethernet) connection
– Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
– Private work area and adequate power source
Minimum Requirements
– High School diploma or equivalent with 2-4 years of experience.
– Associate degree preferred.
– May have training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation.
Minimum Salary
$
23.33
Maximum Salary
$
29.85
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