by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
Description
JOB SUMMARY
The QA Specialist plays an integral role in the review process as they are responsible for communicating with the customer, reviewer, and management to ensure a completed report is delivered by the customer requested due date.
The QA Specialist is responsible for the timely completion and overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and clinical accuracy. In addition, the QA Specialist participates in improving DS processes and works with the Manager to ensure high efficiencies are achieved.
Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.
MAJOR DUTIES & RESPONSIBILITIES
Client Interaction
- Provides regular report status updates to the client.
- Evaluates the Quality of physician’s report and determines if the report will meet all client and jurisdictional standards; the QA Specialist is also responsible for ensuring that the clinical rationale supports the physician’s determinations.
- Clarifies ambiguous report questions with clients.
- Distribute final report back to client according to client specific requirements.
- Receives, coordinates & executes all aspects of clarification & addendum requests from the client.
- Participates in phone calls OR meetings with client(s) when a report is in question.
- Follow up with the client for any missing information that is pertinent to the referral.
Physician Interaction
- Works directly with physicians to ensure that all client questions are answered and supported by clinical rationale.
- Conduct regular follow up with the physician or their office staff to ensure an on-time delivery of the report.
- Compose and provide verbal or written feedback to the doctor regarding report quality.
- Compose and provide verbal or written requests to the physician or their office staff for clarifications.
- Receive written or verbal confirmation from the physician that a report has the doctor’s approval and ensures the doctor provides his/her signature for the final report.
Report Analysis
- Review each physician report for data accuracy including spelling, grammar & punctuation.
- Responsible for ensuring that all state requirements for reporting are met.
- Responsible for report format and adhering to each client’s specific requirements.
- Must ensure that all client special handling instructions with regard to report completion and delivery are met.
Additional Duties
- May provide oversight to the work of the team members.
- Continuously improves processes that help to facilitate better turnaround time, peer to peer success rates and lessens returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction.
- Responsible for the final approval on cases for release to the client.
- Will act as a liaison and coordinate quality issue reports along with all new reviewer reports with the VP of Clinical Operations.
Other duties & special projects, as assigned and based on business needs.
Requirements
EDUCATION/CREDENTIALS:
An Associate’s Degree or Bachelor’s Degree is preferred.
JOB RELEVANT EXPERIENCE:
Business experience in a healthcare and/or insurance setting is preferred.
JOB RELATED SKILLS/COMPETENCIES:
Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.
WORK FROM HOME TECHNICAL REQUIREMENTS:
Supply and support their own internet services.
Maintaining an uninterrupted internet connection is a requirement of all work from home position.
This job description is subject to change at any time.
Benefits
Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.
ABOUT DANE STREET:
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives.
Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets.
Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million.
About the Role
We are seeking an ambitious Events Coordinator to join our dynamic marketing team. In this role, you will be responsible for the meticulous planning and execution of various events, including trade shows, conferences, and Mandatory Continuing Education (CE) programs. Your expertise in event coordination will be pivotal in enhancing Roo’s presence and impact within the veterinary and tech industries.
Your Responsibilities
- Coordinate logistics for diverse events, ensuring seamless execution and adherence to brand standards.
- Manage on-site logistics, including equipment, catering, and venue bookings.
- Develop event materials such as presentations, signage, and promotional items while upholding brand integrity.
- Maintain and update the event calendar, and assist in ordering marketing materials.
- Provide operational support and travel for large-scale event assistance.
- Keep an organized inventory of event supplies and create detailed expense logs for each event.
- Assist in the planning and execution of Professional Education CE credit programs.
- Leverage digital event tools for virtual event hosting, catering to a tech-savvy audience.
Qualifications
- 2-3 years of experience in event coordination, specifically trade shows and CE event organizing.
- Proficiency in Microsoft Office Suite, particularly Excel, for effective expense tracking.
- Exceptional project management skills with the ability to handle multiple tasks and timelines.
- Excellent communication skills, capable of effective interaction with diverse groups.
- Creative and innovative thinking, with design experience for event materials.
- Willingness to travel, with approximately 20% of working hours dedicated to off-site events.
- Highly organized and detail-oriented, with strong skills in inventory and calendar management.
- Experience in the animal healthcare or tech industry and with CE programs is highly desirable.
- Adaptability to work in a fast-paced environment with multiple stakeholders.
- Demonstrated capability in planning, prioritizing, and executing multiple concurrent activities and projects.
- Team player with a balance of cooperative teamwork and individual initiative.
Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed).
While we are a remote first company, if you are based in San Francisco this will be a hybrid role.
Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.
Exact compensation may vary based on skills, experience, and location.
Tier 1 Pay Range (examples: San Francisco, NYC)
$68,000 – $88,000 USD
Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago)
$60,000 – $80,000 USD
Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento)
$58,000 – $75,000 USD
Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City)
$55,000 – $70,000 USD
Core Values
Our Core Values are what shape us as an organization and we’re looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun!
What to expect from working at Roo!
For permanent, full time employees, we offer:
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
Description
We’re Simply Nootropics — one of the fastest-growing health and wellness brands across Australia and New Zealand, serving over 100,000 customers with science-backed supplements designed to improve energy, focus, and long-term vitality.
We’re also the team behind Tmrw— a premium longevity-focused daily health drink built around cellular health, NAD+ support, gut health, and healthy aging.
Two brands. Multiple markets. High creative output. And growing fast.
The Role
We’re looking for a natural community builder who lives and breathes social media — someone who genuinely enjoys being online, engages authentically, and understands the nuances of how people communicate across Instagram, TikTok, YouTube, and Meta. This person is the voice of our brand (both Simply Nootropics & Tmrw) in every comment section, DM thread, and cultural conversation happening in the health and wellness space.
Community Management & Social Engagement
- Own all inbound and outbound community engagement across brand social platforms, including DMs, comments, replies, and story interactions.
- Actively engage with our audience by liking, commenting, and joining conversations on our content.
- Build relationships with our influencer and ambassador partners by actively engaging with their content.
- Bring our brands into culturally relevant conversations through regularly engaging with health and wellness content.
- Moderate conversations to maintain a safe, respectful, and inclusive community environment.
- Escalate sensitive, high-risk, or PR-related issues appropriately.
- Ensure consistent, empathetic, and brand-aligned responses across all channels.
- Own responses to all paid whitelisting comments (Meta channels, TikTok)
Platform & Tool Proficiency
- Manage community workflows using Sprout Social (or similar tools) to ensure organized inbox management and timely responses.
- Actively operate across Instagram, TikTok, YouTube, and Meta platforms.
- Stay current on platform moderation tools, community features, and best practices.
Customer Experience & Cross-Functional Collaboration
- Work closely with the Customer Service team to align messaging, resolve issues, and ensure seamless handoffs between social and CX.
Reporting, Insights & Optimization
- Monitor response times, sentiment, volume, and recurring issues across platforms.
- Deliver weekly and monthly reports on community health, trends, and key pain points.
- Surface insights from the community to inform product feedback, CX improvements, and marketing strategy.
Requirements
Required Experience/Qualifications
- 1-2 years of experience in community management, social media, or customer experience roles.
- Experience working as a part of a fully remote team
- Experience working with Google Suite, ClickUp, and Slack experience preferred
- Strong proficiency with Meta, TikTok, YouTube, and community management tools like Sprout Social.
- Exceptional written communication skills with emotional intelligence and brand awareness.
- Comfortable working across multiple brands and accounts
Benefits
- Fully remote role (work from anywhere!)
- Work across two fast-scaling global wellness brands
- Exposure to high-performance teams
- Clear ownership and autonomy in your role
- A no-politics, flat management structure that is results-focused
- Flexible working structure with accountability
- Opportunity to grow as the brands expand internationally
- Competitive salary based on experience
- Product and health allowance every month
- Work alongside team members across NZ, Australia, US, UK, SEA and UAE
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
Role Overview:
As an Interim Recruiter, you’ll support our Talent Management team in a dynamic, fast-paced environment, leading high-volume recruiting efforts for entry-level customer service positions. You’ll spend significant time interfacing with candidates via Zoom video, conducting interviews and helping move a large pipeline of applicants through the hiring process efficiently and thoughtfully.
About You:
- Prior Contract Completion for temporary assignments is a plus.
- A successful completion of a Background check with Employment history verification
- Team collaboration
- College degree or some college completed
- Willingness to learn quickly
- Ability to multi-task in a highly dynamic environment
A Day in Life:
As an Interim Recruiter, you will conduct Student Success video interviews while managing a high volume of applicants each day. Your work will focus on resume review, proactive outreach, phone screenings, and in-depth video interviews to efficiently move candidates through the hiring process for entry-level customer service roles. You’ll collaborate closely with the Talent Management team to meet ongoing hiring goals, with your sole responsibility centered on selecting top talent while our onboarding team supports the next steps.
Specific responsibilities will include:
- Reviewing resumes and selecting qualified candidates to interview
- Scheduling and conducting professional interviews and making hire recommendations
- Responding to routine inquiries from candidates outside the company, such as next steps in the hiring process; ensuring applications are updated
- Handling multiple job tasks at one time and escalating issues in a timely manner
Required Skills
Highly proficient in:
- Recruitment processes and database
- Various applicant tracking systems
- Making hiring decisions
- Communication skills
- Time management and organizational skills
- MS Office, Excel, Word, OneDrive
Ability to:
- To conduct video interviews
- Maintain confidentiality of sensitive employee information
- Take inbound (voice) phone calls in a conversation-heavy environment responsibilities during your scheduled work shift
- Accept a temporary assignment
- Complete the contract
- Successfully complete employment verification
Must be:
- Fully proficiency in written and spoken English (equivalent to CEF C1 level or above)
- 18 years or older
- High school diploma or equivalent combination of education and experience
- Reside within an approved state*
- Able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL)
- Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to point internet service
- 40 Mbps Download
- 20 Mbps Upload
- 100ms Ping or less
- Jitter: 40 MS or less
- Hardwired Connection
- Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges
Compensation
The hourly rate for this position is $25. Encoura uses national market data, internal equity considerations, and budget factors when determining compensation. Some roles may include variable pay.
Additional Information
This job description outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs.
Encoura is an equal opportunity/affirmative action employer. We consider all qualified applicants for employment regardless of race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, veteran status, or other protected categories.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
by twochickswithasidehustle | Mar 2, 2026 | Uncategorized
Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.
We are seeking a highly skilled Clinical Applications Specialist to join our dynamic team. This role is crucial in ensuring effective clinical support and training within our clinical systems environment. The Clinical Applications Specialist will play a pivotal role in providing timely support for help desk tickets, training clinical staff, and implementing new applications related to clinical applications. The position requires a deep understanding of Athena Health EMR and an eagerness to learn and adapt to our ecosystem of clinical applications integrated with Athena.
This is a remote role, based in Texas, with the ability to travel to offices throughout Geode’s network of offices throughout the United States.
Responsibilities
Training and Education
- Conduct in-person training sessions for clinical staff on the effective utilization of athenaHealth EMR, and other integrated clinical applications.
- Provide ongoing education and support to ensure staff proficiency and efficiency in utilizing clinical systems.
Support and Help Desk
- Drive prompt resolution of Help Desk tickets related to clinical applications.
- Troubleshoot issues, provide solutions, and escalate complex problems as needed.
- Document and maintain detailed records of support tickets and resolutions.
Implementation
- Collaborate with internal teams to implement athenaHealth EMR and other clinical applications in new offices.
- Ensure seamless integration of new applications with existing systems.
- Conduct thorough testing and validation of new applications to guarantee optimal functionality and user experience.
Qualifications
- 2+ years of hands-on experience with athenaHealth EMR.
- Ideal candidate will have experience with one or more of the following: support ticketing systems (i.e. Zoho Desk), check-in software (i.e. Epion, Phreesia, Qure4u), telehealth software (Doxy, Zoom Health).
- Proficient in troubleshooting clinical application issues and providing timely resolutions.
- Strong communication and interpersonal skills.
- Ability to effectively train and support clinical staff.
#LI-Remote
At Geode Health, we offer:
- Competitive compensation
- Flexible schedule
- In-person and virtual patient visits
- Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
- Professional development opportunities
- Clinical community, support, and leadership
- Medical, dental and vision benefits
- Life insurance
- Short and long-term disability
- Paid vacation and holidays
- Matching 401k plan
- State of the art technology
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