ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life.
You can become a part of a fast-paced, exciting, and fun work environment, all from the comfort of your own home – ICUC is a fully remote company and has been since day one back in 2002! Our mission is to remind the world that there are humans behind brands. That does not only apply to our clients and social media communities but, first and foremost, to the workplace. Our culture is built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements. We believe in supporting a progressive culture that allows you to feel at home, enjoy equal opportunities, and grow with us. At ICUC we achieve things together, as a team.
If you’re into social media, love writing, and know how to connect with people online, keep reading!
Job Title: Social Media Content Specialist
We’re growing fast and we want YOU on our team. We’re looking for English social media experts who love jumping into online conversations, crafting content that connects, and keeping digital communities safe and welcoming.
This is a remote position open to permanent residents in the USA. We’re looking for team members who are down to work a mix of the following shifts (and, yes, that includes weekends):
Days: 8AM–4PM North American Central Time
Evenings: 4PM–12AM North American Central Time
Overnights: 12AM–8AM North American Central Time
You must be available to be scheduled a mix of two of the three shifts above throughout the week AND on weekends – we’re not able to accommodate availability limitations or schedule restrictions.
What You’ll Be Doing:
Moderating and responding to comments across our clients’ social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
Escalating issues, insights, or trends to the internal team when needed.
Becoming a true extension of our clients’ brands – understanding their strategy, tone, and audience.
What You Bring to the Table:
Demonstrated, high-level proficiency in English with strong cultural awareness. Fluency in additional languages an asset.
Exceptionally strong written communication skills (spelling, grammar, clarity) in English. Additional languages an asset.
You live in the USA and are legally allowed to work here.
You’re open and available to work two of the three shifts, any day – including weekends.
You’ve got professional experience managing social platforms, specifically moderating and engaging.
You know how to write for brands and can adapt your tone for different audiences.
You know your way around and the ins and outs of all the major social platforms.
You’re into the kind of content you’ll be moderating – whether it’s tech, retail, food, or hospitality and tourism, you’re curious and engaged.
You’re organized, reliable, and have excellent customer service instincts.
You have fast, reliable internet with no data restrictions.
You also have an active Facebook account.
Why Work With Us:
100% remote from day one – and always will be.
Be part of a creative, supportive, and fast-moving team.
Work with exciting global brands.
Be a part of a culture that values real people.
Whether you’re looking for full-time (32-40 hours/week) or part-time (24-32 hours/week), we’ve got a spot for you. Each shift is 8 hours, we just ask that you’re flexible with working a mix of shifts and days from the schedule we’ve listed above.
The hourly pay range for this position is $14.75 to $15.00 USD. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills.
We know through experience that different ideas, perspectives, and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best.
Ready to Join the Team?
If you’re all about social media, community vibes, and crafting content that connects, apply now! We do get a lot of applications, so only those moving forward will be contacted. We appreciate your understanding and wish you luck!
About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:This remote Case Entry Specialist position involves supporting healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. The role includes monitoring shared inboxes and internal dashboards, documenting incoming communications (emails, calls, tickets, voicemails), and following up with clients or internal teams to gather additional information as needed. You’ll be responsible for exporting and uploading documents using CorroHealth’s proprietary system and may be cross trained to assist other departmental functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
Location: Remote with US only – work MUST be done within the US
Required Schedule: Monday – Friday 11:00 AM – 8:00 PM EST
Hourly Pay: $18.25 (firm)
Job Description & Responsibility
Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy
Monitor shared inboxes and internal request dashboards
Receive and document incoming emails, calls, tickets, or voicemails
Follow up with the client or internal staff via email or phone for additional information as requested
Export and upload documents within Versalus Health proprietary system
Cross-trained on various functions within the department to support other teams as needed
Other responsibilities as requested by management
Equipment provided to do the job from your home office with a secure internet connection
Skills Required
Detailed oriented
Proactive and self-directed
Shows initiative and responsibility in taking the necessary steps towards problem resolution
Meets or exceeds both quality expectations
Works independently but also a team player
Extremely organized and action-oriented
Excellent critical thinking skills
Demonstrates strict adherence to HIPAA/HITECH compliance
Education/Experience
High School Diploma or equivalent required
Bachelor’s degree preferred
Prior knowledge of accessing hospital EMR’s preferred
Experience working with Salesforce, a plus
Proficient in relevant computer applications such as MS Office, accurate keyboard skills
Ability to maneuver between multiple screens
What we offer:
Medical/Dental/Vision Insurance
Equipment provided
401k program
PTO: 80 hours accrued, annually
9 annual paid holidays
Tuition reimbursement
Professional growth and more!
PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data.
Essential Functions:
Accurately enter and update patient data in internal and client-facing systems
Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
Ensure data accuracy and consistency while meeting productivity benchmarks
Maintain strict confidentiality and comply with HIPAA and company privacy policies
Collaborate with team members to support process improvements and service quality
Provide courteous, timely, and professional communication with internal and external stakeholders as needed
Qualifications:
Proficiency in Microsoft Office applications
Strong organizational and multitasking skills essential
Demonstrated ability to manage time effectively and meet task deadlines
Willingness to learn programs and processes quickly
Strong documentation, communication, and customer service skills
Self-motivated, dependable, and able to work independently or as part of a team
Proven ability to maintain productivity, utilization and quality performance standards
Physical Requirements:
Ability to sit or stand for extended periods of time
Physical capacity to lift and carry 25 lbs.
Manual dexterity is sufficient for long periods of typing, writing, and handling documents
Visual acuity to read documents and use a computer monitor
Clear speaking and hearing ability for communication
Adequate hand-eye coordination and sensory abilities for job-related tasks.
Information Governance Accountabilities:
Understand the organization’s information governance program & individual role responsibilities
Participate in required education and compliance training.
HIPAA/Compliance:
Maintain the confidentiality of patient and client information
Comply with HIPAA standards and all relevant corporate integrity and security obligations.
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