by Terrance Ellis | Nov 14, 2025 | Uncategorized
Step into a key leadership role where you’ll drive denials management, optimize payer relationships, and elevate Virta’s revenue cycle performance. This position is perfect for someone who thrives on complex problem-solving and loves building strong, high-performing teams.
About Virta Health
Virta Health pioneers metabolic care through personalized nutrition, powerful technology, and continuous virtual support. With over $350 million raised, the company partners with major health plans, employers, and government organizations to reverse diabetes and obesity at scale. Virta’s remote-first culture empowers teams to do meaningful work from anywhere.
Schedule
- Full-time
- Fully remote
- Works closely with RCM, Product, Finance, and cross-functional teams
- Leads and manages a distributed team of specialists and contractors
What You’ll Do
- Lead and develop Collections Specialists and contractors, aligning daily priorities and elevating overall performance
- Oversee denials management and A/R follow-up, ensuring timely resolution and accurate reimbursement
- Conduct payer meetings, escalations, and strategic follow-ups to improve payment turnaround
- Review, approve, and guide corrected/resubmitted claims for accuracy and compliance
- Produce weekly and monthly reporting on KPIs, denial trends, and aging
- Maintain consistent documentation standards and data accuracy across the team
- Partner across departments to resolve systemic issues impacting claims
- Drive medium-to-large process improvement initiatives focused on automation, efficiency, and denials prevention
- Develop SOPs, training guides, and best practices to strengthen collections operations
- Serve as a subject matter expert and provide ongoing coaching across the RCM organization
What You Need
- 5–7+ years in healthcare revenue cycle management, denials, or collections
- 2+ years leading teams of FTEs and contractors
- Proven success reducing A/R and improving denial resolution and payer performance
- Strong expertise in CPT, HCPCS, ICD-10, and claims adjudication
- Deep understanding of commercial and government payer rules and appeals processes
- Experience leading projects that improve billing outcomes and automation
- Strong analytical, communication, and presentation skills
- Proficiency with Athena, Zuora, Salesforce, JIRA, or similar RCM tools
- Ability to balance speed, accuracy, and long-term strategy
Benefits
- Competitive compensation ($75.7K–$87K)
- Equity offered
- Mission-driven culture grounded in ownership, transparency, and evidence-based decision-making
Lead a team that drives real financial impact while helping transform the future of metabolic health.
Be the strategic force that keeps the revenue cycle running strong.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 14, 2025 | Uncategorized
Join a mission-driven health tech team helping people reverse type 2 diabetes and obesity through virtual care and data-driven innovation. This role is ideal for someone who thrives in detail-heavy work and wants to directly impact cash flow accuracy at a fast-growing company.
About Virta Health
Virta Health transforms metabolic care through personalized nutrition, modern technology, and continuous virtual support. The company partners with major health plans, employers, and government groups to deliver sustainable health outcomes. With over $350 million raised, Virta is scaling toward reversing diabetes and obesity in one billion people.
Schedule
- Full-time
- Fully remote
- Works closely with Finance, Accounting, and cross-functional teams
What You’ll Do
- Process and record accounts receivable transactions, including invoices, payments, and credit memos
- Maintain customer files and ensure accurate documentation across AR activities
- Support month-end and year-end close through reconciliations and reporting
- Reconcile customer accounts and resolve billing or payment discrepancies
- Prepare supporting documentation for annual audits and quarterly reviews
- Assist ongoing process improvements to streamline AR operations
- Complete adhoc tasks and projects as assigned
What You Need
- 2+ years of experience in AR, bookkeeping, or related finance roles
- Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
- Proficiency with ERP systems (NetSuite), billing software (Zuora), and advanced Excel skills
- Strong problem-solving ability, accuracy, and deadline management
- Excellent communication skills and comfort collaborating across departments
- Highly organized, accountable, and comfortable working remote
Benefits
- Competitive compensation ($50.9K–$58.1K)
- Equity offered
- Mission-focused, values-driven culture with opportunities for growth
Be the person who brings order, accuracy, and momentum to a team that thrives on impact and innovation.
Build a career where your attention to detail helps change lives.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help power the financial engine behind a fast-growing, mission-driven healthcare company reversing type 2 diabetes and obesity at scale.
About Virta Health
Virta Health is transforming metabolic healthcare through science, technology, and world-class virtual care. Backed by more than $350 million from leading investors, Virta partners with major employers, health plans, and government organizations to help millions reclaim their health. As part of our Finance team, you will support a rapidly scaling organization and play a critical role in maintaining smooth, accurate AP operations.
Schedule
- Full-time, remote
- Compensation: $39.3K–$42.7K + Equity
- Department: Finance & Legal → Finance → Accounting
- Remote hiring excludes: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI
Responsibilities
- Manage the Accounts Payable inbox and respond to internal/external inquiries.
- Process 300–400 invoices per month, ensuring accurate GL and departmental coding, PO matching, approvals, and timely payments.
- Process 300–500 expense reimbursements per month in compliance with Virta’s T&E policy.
- Review 300–400 company credit card transactions monthly, verifying receipts and coding accuracy.
- Maintain organized digital AP records including invoices, receipts, W-9s, and payment documentation.
- Complete month-end duties including accruals and account reconciliations.
- Prepare and coordinate weekly vendor payment runs.
- Support employees with spend-related questions.
- Prepare and distribute annual 1099s.
- Identify workflow gaps and assist with system integrations and process improvements.
- Partner closely with one additional AP Specialist and the AP Associate Manager.
- Maintain exceptional communication standards across teams and with vendors.
- Handle additional duties and projects as assigned.
90-Day Expectations
- Build a full understanding of Virta’s AP workflows, GL structure, reimbursement timelines, credit card processes, and AP policies.
- Establish strong cross-functional relationships through clear and consistent communication.
- Become a primary point of contact for AP-related internal and external inquiries.
- Identify process improvements to increase AP efficiency and scalability.
Requirements
Must-Haves
- 2+ years of AP experience, or equivalent transferable experience.
- End-to-end vendor management and invoice processing experience.
- Experience overseeing employee expense reimbursements and company credit cards.
- Experience preparing and distributing 1099s.
- Proficiency in Excel, Google Suite, and Microsoft Office.
- Highly organized, detail-oriented, and able to meet strict deadlines.
- Strong written and verbal communication skills.
- Positive, team-first attitude and strong interpersonal skills.
Nice-to-Haves
- Experience with NetSuite, Airbase, or similar AP/T&E systems.
- Bachelor’s degree in Accounting, Finance, or related field.
Benefits
- Competitive base salary + equity
- Remote-first company
- Mission-driven, values-centered culture
- Growth-focused Finance team
- Meaningful work that impacts real patient outcomes
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help members resolve delinquent accounts while strengthening financial wellness.
About Golden 1 Credit Union
Golden 1 is one of California’s largest, most trusted credit unions. Our Member Care team supports members during financial challenges, helping them resolve delinquent or negative accounts with accuracy, empathy, and compliance. As a Member Care Rep II, you’ll handle complex collections scenarios, guide members through repayment options, and support loss mitigation efforts that protect both members and the credit union.
Schedule
- Full-time, non-exempt
- Remote (California residents only)
- Hourly pay range: $22.75 – $24.00
- High-volume phone environment
Responsibilities
- Manage high-volume inbound and outbound calls to resolve delinquent and negative accounts.
- Negotiate repayment plans using advanced communication and problem-solving skills.
- Investigate account activity, identify delinquency issues, and work toward prompt resolution.
- Initiate skip tracing methods to locate members or collateral when necessary.
- Research and respond to inquiries from members, branches, and internal teams.
- Conduct investigations to locate members with delinquent or negative accounts.
- Identify member needs and recommend solutions that improve financial wellness.
- Provide support and guidance to Member Care Representatives; assist with new hire training.
- De-escalate challenging situations with sound judgment and empathy.
- Prepare and process all documentation related to delinquent account resolution.
- Identify potential fraud patterns and assist in reporting suspicious activity.
- Apply knowledge of loan collections, Visa collections, negative shares, loss mitigation, and foreclosure-related processes.
- Review transactions and correct misapplied payments; determine proper payment allocation across principal, interest, escrow, fees, and charges.
- Manage repossession processes from assignment through insurance claims and remarketing.
- Maintain compliance with credit union policies, audit procedures, and Fair Debt Collection Practices.
- Complete required regulatory training and model Golden 1 core values.
- Perform additional duties as assigned.
Requirements
- High school diploma required.
- Minimum 2 years recent collections experience, including repossession, installment loan, Visa, negative shares, and real estate delinquency processes.
- Strong written and verbal communication skills.
- Ability to handle a high-volume phone environment.
- Proficiency with standard office equipment, online systems, and documentation tools.
- Working knowledge of credit union collection rules, regulations, and policies.
- Strong judgment, negotiation ability, and problem-solving skills.
- Ability to research accounts, analyze financial information, and resolve complex member issues.
Benefits
Golden 1 offers competitive pay and a comprehensive benefits package for eligible employees, which may include:
- Health, dental, and vision coverage
- Retirement benefits
- Paid time off and holidays
- Training and development opportunities
- Supportive, member-focused culture
Help members get back on track—and protect the financial health of the credit union.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Support high-volume equity loan processing for one of California’s largest credit unions.
About Golden 1 Credit Union
Golden 1 is a leading, member-focused credit union dedicated to helping Californians achieve financial well-being. Our Home Loan Operations team delivers fast, accurate, and compliant lending services across the state. As a Home Loan Processing Specialist, you’ll help drive efficient equity loan processing by coordinating documentation, reviewing financials, and supporting Home Loan Advisors through every stage of the loan file.
Schedule
- Full-time, non-exempt
- Remote (California residents only)
- Hourly pay range: $20.00 – $24.00
- Standard weekday schedule with high-volume phone and vendor coordination
Responsibilities
- Coordinate with members, Home Loan Advisors, appraisers, and title vendors throughout the loan process.
- Order title reports, follow up on appraisals, and review incoming documentation for completeness and accuracy.
- Maintain a strong working knowledge of state and federal regulations including BSA, RESPA, TILA, TRID, and AML.
- Review income documentation, tax returns, and asset verification; calculate and update required information in the Loan Origination System (LOS).
- Process equity loans and lines in accordance with internal policies and lending regulations.
- Evaluate credit documents for policy compliance.
- Complete HMDA reporting fields accurately and conduct audits on closed files.
- Identify and address quality control issues.
- Attend required coaching, training sessions, seminars, and webinars as procedures and regulations evolve.
- Perform additional tasks as assigned.
Requirements
- High school diploma preferred; relevant experience may substitute.
- 2 years of experience at a financial institution; mortgage lending experience preferred.
- Understanding of real estate industry practices and Golden 1 lending guidelines (or similar).
- Strong written and verbal communication skills.
- Excellent interpersonal and member-relations skills.
- Ability to manage high-volume telephone contact and multitask effectively.
- Proficiency with standard office equipment and computer systems.
- Detail-oriented, organized, and able to work with accuracy in a fast-paced environment.
Benefits
Golden 1 offers competitive compensation and a comprehensive benefits package for eligible employees, which may include:
- Medical, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits
- Training and professional development
- Member-centered, mission-driven work culture
Join a team dedicated to accuracy, compliance, and exceptional service in home lending.
Happy Hunting,
~Two Chicks…
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