Client Success Manager – Remote

Step into a high-impact role supporting outpatient rehab clinics as their strategic partner across clinical operations, billing workflows, and revenue cycle management. This position is ideal for a licensed rehab therapist who wants to use their expertise in a new way—helping teams succeed while shaping outcomes at scale.

About Prompt Therapy Solutions
Prompt builds modern, automated software that transforms every aspect of outpatient rehab therapy—reducing paperwork, improving care, and streamlining billing. As the fastest-growing EMR in the therapy space, Prompt solves long-standing healthcare challenges with innovation and a team of talented individuals committed to creating meaningful impact. The company values smart work, collaboration, and long-term success for clients and patients.

Schedule

  • Full-time
  • Fully remote (U.S.)
  • Requires collaboration across multiple internal teams and occasional flexible hours

What You’ll Do

  • Serve as the primary strategic partner post–go-live for clients using Prompt + Prompt RCM
  • Build deep relationships that support clinical, administrative, and billing workflows
  • Understand each client’s goals, clinical model, and operational processes to provide tailored guidance
  • Host regular cadence meetings and business reviews to assess performance and uncover opportunities
  • Monitor and respond to support inquiries, triaging issues and escalating as needed
  • Provide expertise on clinical documentation, claim lifecycle questions, and denial patterns
  • Analyze client performance data and KPIs to identify risks and present actionable insights
  • Manage churn indicators and coordinate internal retention strategies
  • Maintain expert-level knowledge of Prompt’s software and RCM offerings
  • Collaborate with RCM Ops, Support, Product, Engineering, and Success to deliver a seamless experience
  • Advocate for client feedback and contribute to process improvements and retention strategies

What You Need

  • Active license as a PT, OT, or SLP with outpatient experience
  • Strong understanding of rehab clinical, administrative, and billing workflows
  • 3+ years in medical billing, insurance claims, or RCM preferred (Prompt provides RCM training if needed)
  • Experience in customer-facing roles with strong relationship-building skills
  • Comfort navigating EMRs, workflow tools, and SaaS platforms
  • Strong Excel and Google Workspace skills with a data-informed mindset
  • Excellent communication skills with the ability to simplify complex topics
  • Proven ability to manage multiple priorities and adapt in a fast-moving environment
  • High accountability, growth mindset, and eagerness to expand responsibilities quickly

Benefits

  • Competitive salary ($80K–$95K)
  • Remote/hybrid options
  • Potential equity for top performers
  • Flexible PTO
  • Company-paid disability and life insurance
  • Paid family and medical leave
  • Medical, dental, and vision coverage
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401(k)
  • Fitness class credits and wellness perks
  • HQ recovery suite (cold plunge, sauna, shower)

Use your clinical expertise in a broader, strategic role that helps rehab teams thrive.

Become the trusted partner clinics rely on to drive outcomes, clarity, and long-term success.

Happy Hunting,
~Two Chicks…

APPLY HERE

Payment Posting and Accounts Receivable Specialist – Remote

Help rehab therapy practices stay financially healthy by ensuring accurate payment posting, clean patient ledgers, and smooth A/R follow-up. This role is ideal for someone who is precise, organized, and comfortable navigating the complexities of healthcare payments.

About Prompt Therapy Solutions
Prompt builds modern, automated software that transforms how outpatient rehab clinics operate. As the fastest-growing platform in the therapy EMR space, Prompt is redefining healthcare technology with tools that reduce paperwork, improve care, and streamline the revenue cycle. Their team thrives on solving big problems, working smart, and making a meaningful impact.

Schedule

  • Full-time
  • Fully remote
  • Works closely with RCM, billing, and client relations teams

What You’ll Do

  • Review and accurately post patient and insurance payments, adhering to policy and regulatory standards
  • Resolve ERA auto-posting errors to prevent reconciliation issues
  • Import and upload payment files from clearinghouses and payer portals
  • Manually post payments from lockbox deposits, facility payments, and RTA checks
  • Perform adjustments, billing corrections, account audits, and ledger clean-ups
  • Support month-end reconciliation by ensuring all payments, recoupments, and adjustments are posted
  • Process remote bank deposits and post related cash receipts
  • Partner with Client Relations to resolve payment discrepancies and promote electronic payment adoption
  • Provide A/R support including researching claims, submitting corrected/appealed claims, and resolving billing issues
  • Contribute to claim resubmissions, appeals, and patient balance workflows

What You Need

  • Experience with payment posting processes (adjustments, write-offs, refunds)
  • Knowledge of medical billing, payer policies, and insurance terminology
  • Proficiency in Google Workspace, Microsoft Office, and general computer systems
  • Strong ten-key skills with speed and accuracy
  • Excellent organizational and multitasking abilities
  • Strong written and verbal communication skills
  • Ability to problem-solve and interpret instructions in various situations
  • Medical billing/AR experience preferred

Benefits

  • Competitive hourly rate ($22.00–$28.00)
  • Remote/hybrid work options
  • Potential equity compensation for strong performance
  • Flexible PTO
  • Company-paid disability and life insurance
  • Paid family and medical leave
  • Medical, dental, and vision coverage
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401(k)
  • Credits for fitness classes and gym memberships
  • HQ recovery suite (cold plunge, sauna, shower)

Keep revenue flowing smoothly by ensuring every payment is posted accurately and every account stays clean.

Bring precision, speed, and problem-solving to a team that relies on your expertise.

Happy Hunting,
~Two Chicks…

APPLY HERE

Benefits Verification and Authorization Specialist – Remote

Support outpatient rehab clinics by verifying insurance benefits, securing authorizations, and preventing claim denials before they happen. This role is built for someone who thrives in details, communicates clearly, and knows how to keep the revenue cycle running smoothly.

About Prompt Therapy Solutions
Prompt develops modern software that transforms how rehab therapy practices operate, helping clinics reduce paperwork, improve care, and scale efficiently. As the fastest-growing platform in the therapy EMR space, Prompt tackles long-standing healthcare challenges with automation, innovation, and a team of highly skilled professionals. Their work directly supports better patient outcomes and a cleaner, more sustainable workflow for clinics.

Schedule

  • Full-time
  • Fully remote (U.S.)
  • Collaborative role across RCM, scheduling, and clinical operations teams

What You’ll Do

  • Verify insurance coverage, eligibility, and benefits before services
  • Determine patient responsibility for copays, deductibles, and coinsurance
  • Obtain prior authorizations for services, procedures, and medications
  • Document all verification and authorization details accurately
  • Communicate with patients, providers, and payers on authorization requirements and updates
  • Collaborate with scheduling, billing, and A/R teams to ensure clean workflows
  • Track pending authorizations and follow up to avoid delays
  • Escalate patterns in delays or recurring payer issues
  • Support denial prevention through proactive, accurate front-end checks

What You Need

  • High school diploma or equivalent (Associate or Bachelor’s preferred)
  • 1–2 years of experience in benefits verification, medical insurance, or prior authorization
  • Strong understanding of commercial and government payers
  • Excellent attention to detail and organization
  • Strong communication skills with the ability to work across teams
  • Experience with EMRs and revenue cycle management systems
  • Familiarity with payer authorization portals and workflows
  • Knowledge of denial management and appeal processes

Benefits

  • Competitive hourly range ($22.00–$28.00)
  • Remote/hybrid environment
  • Potential equity for high performers
  • Flexible PTO
  • Company-paid disability and life insurance
  • Paid family and medical leave
  • Medical, dental, and vision coverage
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401(k)
  • Fitness class credits and wellness perks
  • HQ recovery suite (cold plunge, sauna, shower)

Help clinics deliver care without delay by ensuring every patient’s benefits and authorizations are handled with precision.

Own the front end of the revenue cycle and make a real impact on patient access and clinic success.

Happy Hunting,
~Two Chicks…

APPLY HERE

Payment Solutions Specialist – Remote

Join a fast-growing tech company that powers golf course operations nationwide with modern, intuitive software. This role is ideal for someone who enjoys problem-solving, thrives in detailed financial work, and loves helping clients get the most out of the tools they use.

About foreUP (Clubessential Holdings)
foreUP provides industry-leading software solutions that manage every touchpoint of a golf course — from reservations and billing to restaurants, retail, and marketing. As part of Clubessential Holdings, the company delivers technology that helps small and mid-sized clubs improve efficiency and elevate the guest experience. Their environment values collaboration, innovation, and client success.

Schedule

  • Full-time
  • Remote within the United States
  • On-call escalation support one weekend per month

What You’ll Do

  • Maintain strong product knowledge and stay current on new releases and enhancements
  • Troubleshoot and support all aspects of the Payments solution
  • Work closely with third-party processors to resolve product issues and share feedback
  • Collaborate with internal teams and golf course clients to address systemic issues
  • Manage internal communication for escalated support issues or outages
  • Support product development efforts by sharing insights, developing concepts, and creating documentation
  • Act as a trusted advisor to clients, driving product adoption and value realization
  • Identify at-risk clients, analyze usage data, and implement retention plans
  • Identify opportunities for professional services expansion
  • Assist in creating internal and external product documentation

What You Need

  • Bachelor’s degree in Business, Accounting, Finance, Economics, or related field preferred
  • Strong aptitude for learning payment systems and troubleshooting networks or mobile devices
  • Knowledge of financial processes such as budgeting, forecasting, month-end close, and reporting
  • Excellent communication, organization, and time-management skills
  • Ability to creatively resolve issues and guide clients through solutions
  • Technical curiosity and ability to dive deep into software applications
  • Comfort working with both technical and non-technical stakeholders
  • Strong multitasking ability in a fast-paced environment
  • Team-oriented mindset with a willingness to jump in and solve problems
  • Familiarity with communication and marketing principles is a plus

Benefits

  • Competitive salary range based on experience and internal equity
  • Comprehensive medical, dental, and vision coverage
  • Life insurance
  • 401(k)
  • Paid time off and holidays

Help clients run smoother operations, strengthen their payment workflows, and fully unlock the power of foreUP’s software.

Shape client success while growing your expertise in payments and technology.

Happy Hunting,
~Two Chicks…

APPLY HERE

Redetermination (Appeals) Specialist – Remote

Join a fast-growing federal contractor supporting Medicare operations with precision, integrity, and innovation. This role is built for someone who thrives in structured work, tight deadlines, and detailed documentation.

About Broadway Ventures
Broadway Ventures is an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business delivering program management, technology solutions, and consulting services to government and private-sector partners. The company focuses on operational excellence, sustainable growth, and mission-driven innovation. Their culture values integrity, collaboration, and impactful problem-solving.

Schedule

  • Full-time
  • Remote, work from home
  • Monday through Friday, 40 hours per week

What You’ll Do

  • Perform non-medical reviews and process redetermination letters accurately and on time
  • Prepare unit reports, analyze workload data, and troubleshoot processing issues
  • Update internal letters, templates, and departmental documents
  • Gather and organize documentation for legal inquiries and administrative requests

What You Need

  • High School Diploma or equivalent; Associate’s or Bachelor’s preferred
  • Minimum 2 years of experience in healthcare, insurance, or Medicare/Medicaid services
  • Customer service experience preferred; Medicare experience helpful but not required
  • Strong organizational skills, attention to detail, and sound judgment
  • Effective written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook

Benefits

  • 401(k) with matching
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off and paid holidays

Bring your accuracy, focus, and reliability to a team that keeps Medicare appeals running smoothly.

Build a career where your precision directly supports national healthcare programs.

Happy Hunting,
~Two Chicks…

APPLY HERE