Texting Coordinator

The audio revolution is here – and iHeart is leading it! From broadcast radio to digital streaming radio to podcasting, audio continues to grow – and iHeart, which reaches 90% of Americans every month, is the #1 audio company in America across every one of those platforms. We’re the home of many of the country’s most popular and trusted on-air personalities and podcast influencers; we build important connections with hundreds of communities across America; we create and produce some of the most popular and well-known branded live music events in America; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting.  Only one company in America has the #1 position in everything audio: iHeartMedia.

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:As a member of the Digital Applications Support team, the candidate will act as a Texting Coordinator for our local markets. This position will work to activate local texting and push notification campaigns ensuring compliance and adherence to legal guidelines.

This position will work directly with local markets and Legal to successfully flight contesting texts and engagement push campaigns; and provide insight to the local markets regarding the process and legality.

Candidate must be willing and able to oversee multiple projects at once. Additionally, may be responsible for identifying work overflow and coordinating tasks to with team members to meet organizational deadlines.

The candidate must be comfortable maintaining a professional and positive communication style as customer service is an important aspect of this position. A positive attitude reflecting a can-do perspective is essential.

Willingness to learn, evolve, and retain flexibility is key. Work with stations and internal cross-functional teams to keep the creative, technical, and business units focused while owning the “voice” of the organization to our customers/markets/stations.

What You’ll Do:

PRIMARY RESPONSIBILITIES:

  • Oversee national & local texting contest campaigns – ensuring compliance and best practices are adhered to.
  • Schedule push notifications for local stations in a timely manner.
  • Act as liaison between local markets and Legal to ensure campaign compliance.
  • Review requests to ensure all requirements are met.
  • Work with texting and push vendors to manage tools and platforms.
  • Author training documentation and coach markets on best practices and toolsets.
  • Perform regular analysis of statistics to recommend and implement ways to grow audience and adoption.
  • Other administrative tasks (e.g., preparing online performance reports, answering calls)

What You’ll Need:

REQUIRED SKILLS:

  • Self-starter with excellent communication skills.
  • Previous marketing, sales, or customer service experience.
  • Ability to work well both independently and in a team environment.
  • Strong organizational skills.
  • Detail oriented.

EXPERIENCE & EDUCATION:

  • College degree or equivalent professional experience required.

What You’ll Bring:

  • Respect for others and a strong belief that others should do this in return
  • Skills to perform defined tasks and resolve straightforward problems within established procedures
  • Comfort following directions and asking for clarification where necessary
  • Close attention to detail, following up until issues are resolved
  • Common courtesy when interacting with coworkers and outside contacts

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$21.16 – $29.10

Location:Nashville, TN; 1200 Broadway, 6th Floor, 37203

Position Type:                                                                                             Regular

Time Type:Full time

Pay Type:Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

APPLY HERE

Traffic Coordinator

Challenging, entry-level opportunity to schedule radio commercials in the Traffic Operations Division of the Premiere Networks Traffic Department. This position is fully remote.

Premiere Networks, a subsidiary of iHeartMedia, syndicates more than 100 radio programs and services to more than 8,200 radio affiliations and reaches a quarter billion listeners monthly. Premiere offers the best in talk, entertainment and sports programming featuring the following personalities: Ryan Seacrest, Glenn Beck, Delilah, Steve Harvey, George Noory, Dan Patrick, Colin Cowherd, John Boy and Billy, Sean Hannity, Elvis Duran, Mario Lopez, Bobby Bones, Clay Travis, Cody Alan, Johnjay and Rich, Big Boy, Brooke & Jeffrey, Buck Sexton, Doug Gottlieb, Enrique Santos, Nancy Grace, and others. For more information, please visit www.PremiereNetworks.com.

Key responsibilities and duties:

  • Schedule network commercials within a variety of short and long form syndicated radio programming including talk programs, morning shows, and music countdowns.
  • Place individual advertiser’s commercials within breaks of a program to ensure optimal rotation across hours and days of the week and to avoid product conflict with other competitive advertisers within the same commercial break.
  • Fulfill specialized advertiser scheduling requests including scheduling of ads on specific days, hours, or breaks within a program.
  • Proof commercial logs for accuracy.
  • Quality control of commercial audio.
  • Implement multiple daily revisions for changes in commercial inventory and commercial copy. 
  • Communicate to other departments if unable to schedule commercials as requested.  
  • Execute regional commercial copy customization and market blackouts as required by our advertisers.
  • Track progress of weekly deadlines on a chart and maintain records of all completed logs and revisions.
  • Training as a back-up on all Traffic Operations procedures
  • Available to work overtime if needed.
  • Able to perform other duties as required by the Traffic department.

Job Requirements:

  • Ability to pay close attention to detail 
  • Adept at working quickly and accurately
  • Either a 4 yr. college degree OR Traffic related work experience in the Radio/TV/Advertising field
  • Previous experience with clerical work and data entry
  • Proficient in Microsoft Word, Excel & Outlook
  • Skilled at multi-tasking and time management in order to meet daily deadlines
  • Self-motivated and organized individual
  • Excellent communication skills, both written and verbal
  • Able to function effectively in a team environment

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$19.23 – $26.44

Location:VIRTUAL, CA

Position Type:                                                                                             Regular

Time Type:Full time

Pay Type:Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

APPLY HERE

Payment Posting Specialist I

MAIN POSITION REQUIREMENTS:

  • Utilizes industry standard best practices to perform all aspects of receiving, sorting, batching and line item posting of charges and payments into the practice management system. Adjusts charge balances in accordance with Payer Explanation of Benefits (EOB) and Provider Contracts prior to posting. Identifies allowances, deductibles and co-insurance and ensures accurate posting. Reconciles electronic lockbox transactions, electronic remittances (ERA) and EFT payments. Reconciles check payments and updates Database Reconciliation Log. Posts denial transaction messages and assists with processing of appeals, as requested. Researches unidentified cash and resolves misdirected payments. Prepares Client deposits, as appropriate to the Client Services Agreement. Monitors and updates logs for deposits, balances, batch tracking and daily close. Prepares daily reports, including, but not limited to:
  • Audit Journal
  • Receipt Summary
  • Close of Day
  • Payments Applied
  • Documents all account activity in the applicable patient management billing system, in accordance with Documentation Standards. Identifies appropriate escalation points and works with the Supervisor of Payment Posting, or delegate, to resolve issues. Maintains ongoing communication with other RCM staff. Consistently meets pre-defined RCM productivity metrics and performance standards. Maintains thorough understanding of changes in Federal and Third Party Billing Regulations. Performs all responsibilities in accordance with Meridian’s Policies and Procedures. Adheres to Confidentiality and HIPAA Privacy and Security Policies and Procedures. Attends required meetings and in-services.

About Us

North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services. Single specialty and clinician led, we remain committed to our mission of delivering exceptional patient experiences, every day. At NAPA, we cultivate leaders, promote work-life balance, and celebrate diversity. We know your success promotes our success, and we give you the tools and programs to achieve your goals. With flexibility, a collegial and collaborative environment, a wide range of market-leading benefits, and career opportunities from coast-to-coast, your future is waiting at NAPA.

APPLY HERE

Trust & Safety Agent

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

📈 Opportunity Size

Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

💻 Role

The Trust & Safety team is a high-impact team that ensures Whatnot is a safe and trusted platform for our buyers and sellers. As a Trust & Safety Agent you will work as the front-line support, assisting customers with highly escalated & emergency issues related to the Whatnot platform.

  • Provide inbound email and chat-based customer service for users in crisis.
  • De-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety.
  • Thoughtfully investigate Trust & Safety cases with medium complexity and high sensitivity while maintaining customer satisfaction.
  • Work with other departments to research and resolve open questions.
  • Efficiently work through a backlog of open issues and monitor performance of key operations.
  • Represent the company with integrity and professionalism.
  • Review key metrics and utilize data to make informed decisions.

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

  • 4 year degree is a plus. 1 – 5 years of experience in customer service, user experience or fulfillment.
  • Positive Customer first attitude.
  • Proactive problem-solver and process-improver.
  • Experience with social media, parcel delivery, marketplace sellers, vendors, or fraud operations.
  • Understanding of Ecommerce and Marketplace operations.
  • Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
  • Knowledge of Collectibles is a plus.
  • Desire to enhance your career.

🎁 Compensation

  • 3 month contracted role with potential to convert to a full-time employee.
  • Competitive hourly wage

APPLY HERE

Assistant/Associate Copywriter, Social

Are you someone who does things “for the plot,” because you know it’ll either work out in the end—or even better—lead to a great story? Can you sift through all things surface-level to mine something truly authentic? Has TikTok taught you things about yourself that make you question your entire existence, while simultaneously making you feel seen? Same.  

We’re looking for a copywriter who is invested in the teen mindset, who gets Gen Z and who wants to empower teens to be their most confident, comfortable and capable selves. At Hollister, we’re more than a clothing brand, we’re a platform for amplifying teen voices.

What will you be doing?

  • Concepting and writing engaging, compelling captions, stories and memes across organic social platforms (Instagram, Facebook and TikTok) that are universally loved, shared, saved and favorited by teens
  • Speaking, writing and breathing Gen Z
  • Deriving personal pleasure from being at the forefront, and sharing your knowledge, of all things pop culture
  • Partnering with strategy and designers to translate concepts into dynamic creative
  • Performing as a self-motivated, information seeker
  • Leading with confidence, accepting failure with humility

What do you need to bring?

  • Bachelor’s degree, preferably in Marketing, Creative Writing, English, Journalism, Advertising/Copywriting, or related experience  
  • 1-3 years copywriting experience, preferably with a focus on social media
  • Near-perfect editing skills with superior spelling & grammar
  • An ongoing interest in fashion and retail
  • An obsession with social media and Gen Z influencers
  • A strong work ethic with the ability to multitask and thrive under accelerated deadlines and shifting deliverables
  • A team-player mentality with an openness to receive and execute feedback

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

  • Incentive Bonus Program  
  • Paid Time Off and Work From Anywhere Flexibility    
  • Paid Volunteer Day per Year, allowing you to give back to your community 
  • Merchandise Discount 
  • Medical, Dental and Vision Insurance Available 
  • Life and Disability Insurance 
  • Associate Assistance Program 
  • Paid Parental and Adoption Leave 
  • Access to Carrot to support your unique parenthood journey 
  • Access to Headspace dedicated to creating healthier, happier lives from the inside out 
  • 401(K) Savings Plan with Company Match 
  • Opportunities for Career Advancement, we believe in promoting from within 
  • A Global Team of People Who’ll Celebrate you for Being YOU 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $45,000 – $63,000. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future.

APPLY HERE