Revenue Analyst (Contract)

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide and Instagram channel to learn how to ace our interview process.

About the Role:

Twitch is seeking a strong Revenue Analyst with knowledge of ASC 606 to own the order to cash process for Twitch’s B2B contracts with customers.  This includes contract review, billing and collection, and recording revenue in accordance with ASC 606.  This role will be closely involved with month-end close for the revenue team, including flux analysis, AR analysis, and preparing journal entries and reconciliations for AR and Deferred Revenue.  The Revenue Analyst may need to determine and document the revenue accounting treatment for contracts or offerings under review.  In addition, this role may need to support projects related to process improvements, global expansion, and system implementation/automation.

You Will:

  • Review customer contracts and determine the appropriate accounting treatment in accordance with ASC 606. 
  • Own the entire invoice to cash cycle for Ads/Sponsorship/Business development deals: bill customers per the terms of the agreement, provide collection support, and record cash receipt. 
  • Prepare AR reserve analysis and journal entries in SAP to record revenue and adjustments to AR and deferred revenue as necessary. 
  • Prepare reconciliation for AR and deferred revenue, flux commentary, and ad hoc reporting requests.
  • Summarize Ads delivery data for billing purposes.

You Have:

  • Must be able to work PST time during month-end close. 
  • Bachelor’s Accounting degree with knowledge of ASC 606 and experience with contract review. 
  • 4 years combined experience in public accounting or corporate revenue accounting role.
  • Experience with SAP- posting journal entries, running reports, billing and cash posting. 
  • Proficiency with using Microsoft products (e.g. Word, Excel) and Google suite. 
  • Strong organization skills and are detail oriented.
  • Ability to work independently and good communication skills.

Bonus Points

  • CPA preferred
  • Twitch knowledge or gaming background
  • Experience in working in large multi-national companies is a plus.
  • Experience in using SAP and BI/Tableau reporting
  • Experience with system implementation
  • SQL experience

Location(s): Remote- United States

Contract Length: 12 months  (per length of service policy)

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.00/hour in our lowest geographic market up to $30.00/hour in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

APPLY HERE

National Credit Coordinator

The National Credit Coordinator provides credit and collections support for national customers performs the customer set up function, approves credit terms based on approval matrix, monitors customer terms and compliance and collects on delinquent accounts. In addition, negotiates payment arrangements and collaborates with national account sellers on customer financial issues. Supports Office third party collections, and/or customers with some degree of latitude and judgment using existing systems and procedures.

This position is been determined to be “Remote Anywhere”: The work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.

Typical pay for this role is around $26 – $30 per hour depending on location and experience.

Workstream Specific Responsibilities- 95%

• With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy.
• Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes
• Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix
• Sets up customer accounts and secures proper credit approvals for terms
• Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers
• Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts
• Manages customer accounts receivable for terms compliance and  ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely
• Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection
• Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.
• Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls
• If accounts are related to a GPO, be able to follow collection guidelines previously established
• Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off
• Assists with credit reporting requirements
• Participates in special projects or tasks as assigned/requested by manager or supervisor
• Other duties as assigned by manager

Personal Development – 5%

• Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader.
• Engage in formal US Foods performance management process.
• Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups.
• Pursue other personal learning and development initiatives.

SUPERVISION: None

ROLE SEGMENTATION: Remote

QUALIFICATIONS

Education/Training:
• High School Diploma or GED Required
• Associates degree or Credit Business Associate (CBA) Certification is desired

Related Experience/Requirements:
• 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required
• 1-2 years’ experience utilizing D&B, and other financial & risk management tools required
• 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required
• Food service or similar distribution experience is desired

Knowledge/Skills/Abilities: 
• Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required).
• Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand.
• Ability to work using multiple screens using different applications
• Ability to balance multiple priorities while meeting deadlines.
• Ability to work independently and in a professional manner.
• Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity
• Ability to guidance other team members regarding best practices and complex situations.
• Strong problem-solving skills with the ability to find the root cause of issues.
• Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions.
• Proficiency in using a variety of web based and mainframe systems to perform job activities.
• Must have attention to detail.

Physical Requirements:
• Must be able to perform data entry and focus on work for 8 hours a day

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law.  In Colorado, the expected compensation for this role is between $26.00 and $29.00 per hour.  In New York City, the expected compensation for this role is between $26.00 and $30.00 per hour. In California, the expected compensation for this role is between $26.00 and $30.00 per hour.  In Washington, the expected compensation for this role is between $26.00 and $30.00 per hour.  This role is also eligible for overtime compensation.  Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

APPLY HERE

Associate IT Service Desk Analyst

The Associate Service Desk Analyst is responsible for providing IT first level support, through various contact channels, as part of the Support Center which is the enterprise single point of contact for handling IT incidents and service requests.

RESPONSIBILITIES

  • Answers incoming telephone, voicemail, e-mail and in-person requests for assistance from users experiencing problems with computer related technologies such as Windows administration, Citrix, and remote connection support
  • Recognizes problems, researches, isolates, resolves and performs follow-up, as well as logs and tracks calls using an incident management tracking tool
  • Provides remote support and resolutions pertaining to client PC, laptops, virtual desktop, mobile devices, etc. and production business applications
  • Responsible for after hour, on call support for Enterprise IT escalations
  • Identifies, troubleshoots, and resolves hardware (non-dispatched) and software failures that prevent a user from employing an existing IT service
  • Manages their own queue and resolves the issue within the established SLA.
  • Registers IT issues in an Incident Management tracking tool and assigns either to themselves or escalates to a queue managed by additional support teams
  • Moves the location of existing IT resources by adding new software, upgrading software, and changing the configuration of user settings in software (non-dispatched)
  • Sets up new users, modifies access for existing users and installs standard applications in the desktop environment (no Security or permissions access is handled by Analyst)
  • Documents the processes needed to support any new software that is added to the environment as it relates to the desktop image or associated functions

QUALIFICATIONS

  • 0+ years of experience w/High School
  • Experience in level one (helpdesk support) in Windows based environments
  • Detail oriented and problem-solving capabilities
  • Thorough knowledge of industry best practice of system/software principles, procedures and methodologies
  • Ability to coordinate and prioritize multiple tasks in fast paced, high pressure environments
  • Strong analytical and quantitative skills to resolve difficult problems
  • Partner with the business to identify, document and prioritize business requirements
  • Ability to prepare various forms of reports, correspondence and presentations using data visualization techniques
  • Work within various SDLC methodologies (waterfall, iterative, agile)
  • Ability to quickly extract and communicate key insights from complex data and details
  • Advanced skills in Microsoft Excel, PowerPoint, Visio, and Outlook


Base Pay Information 

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 – $93,100

ADDITIONAL INFORMATION

Rewards to make you smile! We don’t just want to make our customers happy — we want to give our employees a reason to smile, too. Delta Dental’s comprehensive benefits package includes:

  • Generous paid time off plus 12 holidays and your birthday off!
  • Low-cost premium medical insurance options
  • 100% paid dental and vision insurance
  • Generous 401(k) matching and flat contribution
  • Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
  • Employee LiveWell program, focusing on overall employee well-being
  • Fertility and diabetes benefits
  • Employee discount program: AT&T/Verizon, entertainment, travel, and more!
  • Culture of learning: career development and tuition reimbursement
  • Career growth: we love promoting from within

APPLY HERE

Email Marketing Specialist

We are looking for an Email Marketing Specialist to join our growing marketing team. This is an exciting position for a data-driven, creative, strategic thinker to contribute to HR Acuity’s growing success using our historically best-performing channel. This role will be responsible for working with stakeholders across the company to develop, test, and optimize email campaigns with prospects and customers in a way that reinforces our thought leadership and revenue goals.  

Who we are and what is our mission? 

HR Acuity helps companies deal with issues consistently, equitably, and transparently with state-of-the-art case management software. Our mission is to make work better, more equitable and safer for organizations and their employees. We are dedicated to continually raising the bar for employee relations by providing the consistency, compliance, and capabilities organizations need to protect their reputation and build a better workplace. If you share that passion with us, keep reading!

Why work here? 

We are a fast-paced, high-growth, and innovative company.  This is an “All-in Zone.”  Everyone from our woman-owned CEO and founder to each individual team member embraces our #All-in mindset.  We expect everyone to be fully engaged and to bring their best selves to work every day. We are passionate about our mission and our culture, and we expect everyone to be a part of it.  

Day in the life as the Email Campaign Manager

  • Own communications calendar across the organization 
  • Develop, write, and implement email marketing and nurture campaigns that create demand, drive engagement, retention, and revenue 
  • Create responsive audience segments based on buyer intent using predictive analytics 
  • Audit and optimize content and lead scoring criteria regularly based on analysis 
  • Collaborate with cross-functional teams to ensure alignment and consistency across all marketing channels, aligning industry- and persona-based messaging and content 
  • Conduct A/B testing to optimize email campaigns for open rates, click-through rates, and conversion rates 
  • Analyze campaign performance and provide recommendations for improvement for both Marketing + Sales teams 
  • Manage email database and ensure compliance with email marketing regulations 
  • Stay up-to-date with email marketing best practices and industry trends 

Success will be measured based on overall channel ROI, email engagement and conversions. 

You’ll love this role if….

  • You can think on your feet, remain open to new ideas, and easily pivot between tasks or projects as needed. 
  • You enjoy finding creative solutions to interesting problems.
  • You enjoy making decisions on course of action in order to maximize desirable outcomes. 
  • You are open-minded, curious, and willing to consider different perspective. 
  • You can evaluate options accurately and establish priorities.

Qualifications

Experience you bring:

  • Excellent writing experience, with ability to create concise value-based messaging that drives action 
  • 2-4 years of marketing experience with at least 2-3 years in email or campaign management, specifically using ABM technology (6Sense or similar) 
  • Experience in B2B SaaS product and/or human resources preferred 
  • Strong understanding of email marketing best practices, including segmentation, automation, and personalization 
  • Demonstrated ability to create dynamic content per audience 
  • Proven ability to plan, prioritize, and work quickly and effectively under pressure: You enjoy a fast-moving, deadline-driven environment and you can proactively manage your own workload, manage ambiguity, and balance several projects at one time.  
  • Proven ability to effectively collaborate with others to develop compelling content.  
  • Proven ability to communicate and receive feedback clearly and graciously.  
  • Proven ability to cite evidence in decision-making, including marketing trends, marketing KPIs, and feedback from GTM stakeholders.  
  • Experience with 6Sense, Google Analytics, HubSpot, Salesloft, Salesforce, 6Sense, WordPress, Asana or similar.  
  • Proven understanding of conversion rate optimization best practices.  
  • A bachelor’s degree in business, journalism, PR, or a related communications field or relevant work experience. 

Perks and Benefits

Comprehensive medical, dental and vision to keep you healthy (FSA, HSA)
401K with company match
Company Paid Time Off: Relax and recharge with Flexible PTO, Holidays, Birthday, Summer Fridays* and First Fridays*, 8 hours of volunteer time
Company Paid Leave: STD, LTD and Parental
Employee stock options
Employee referral bonus
Employee assistance program
Remote work environment*
Fun, energetic teams to work with those that value suggestions and new ideas
Competitive salary and meaningful opportunities for growth

APPLY HERE

Specialist, Crew Systems

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline – it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers – we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too:

  • Flight benefits for you and your family to fly on Frontier Airlines.
  • Buddy passes for your friends so they can experience what makes us so great.
  • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
  • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
  • Enjoy a ‘Dress for your Day’ business casual environment.
  • Flexible work schedules that support work/life balance.
  • Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
  • We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Crew Systems Specialist manages access and upgrades for all crew systems, provides internal support to system users and drives continuous development of crew systems.  As subject matter experts, specialists will test, train, and provide guidance during project implementation.

This new position provides development opportunities for driven, self-starter individuals who desire to make a meaningful impact as the department grows and establishes its practices.

Essential Functions

  • As Subject Matter Expert in areas of Pilot and Flight Attendant FARs, Pilot and Flight Attendant Collective Bargaining Agreements, Crew Scheduling and Crew Planning department policies and procedures
  • System Administrator for user access and security compliance for Crew Resource Systems/Applications
  • Provide support for internal system users
  • Maintain, create and test system activity codes 
  • Facilitate internal report development requests
  • SOX compliance auditing
  • Contribute to the advancement of best practices, procedures and systems to better the company’s workflow
  • Stay updated on Regulatory Requirements, Collective Bargaining Agreements and maintain competency through ongoing professional development and active participation through internal and external training
  • Attend required departmental meetings with project stakeholders and vendors
  • Actively participate in project scoping studies
  • Perform testing activities including but not limited to developing test plans and test procedures, executing test scripts, regression testing, end-to-end and final user acceptance testing
  • Accurately document, track and report testing results including bugs, system deficiencies and product gaps
  • Analyze and identify opportunities for test process improvement
  • Participation in developing change management procedures
  • Write and edit project content such as training materials, how-to documents, presentations and project briefings
  • Train users on system upgrades, new software, and applications

Other Functions

  • Assist training new team members
  • Special projects as assigned

Qualifications

  • College degree or equivalent experience required
  • Previous aviation operations experience and demonstrated knowledge of part 121 and 117 federal regulations required
  • 2 years minimum experience as Crew Scheduler, Crew Planner, Crew Systems Analyst, or combination

Knowledge, Skills and Abilities

  • Strong knowledge of Microsoft Office applications, specifically Microsoft Teams, Word, Excel and Power Point required
  • Advanced knowledge of Sabre CrewTrac, FLiCA and MC Plot; familiarity with ELP, API/Aces, NavBlue, FLiCA Pref-Bid and S3RUS
  • Working knowledge of agile tools such as JIRA (preferred)
  • Skilled in different types of system/software testing (preferred)
  • Ability to quickly learn and demonstrate thorough knowledge of the Pilot and Flight Attendant Collective Bargaining Agreements and company policies and procedures
  • Reliable team player able to operate within a remote environment individually and within a team, share information and collaborate with colleagues and project stakeholders
  • Motivated, self-directed work ethic with a sense of urgency
  • Ability to clearly and effectively communicate ideas through written and verbal communication
  • Possesses a strong analytical capability, solid critical thinking skills and uses logical thought processes to solve problems

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

  • This role can be based at our headquarters in Denver, CO or anywhere in the United States via a remote work arrangement (periodic travel to Denver from a Frontier-serviced city preferred)
  • If remote, you must be able to follow our remote work policies, including ability and comfort level working from home with access to high-speed internet connection
  • If headquarters-based, typical office environment, adequately heated and cooled

Salary Range

$43,000.00 – $67,725.00

APPLY HERE