by Kay Tay | Jun 15, 2023 | Uncategorized
Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
Responsibilities:
- Manage and publish content on our website using Drupal content management system (CMS).
- Collaborate with cross-functional teams (marketing, design, development) to gather and update website content, ensuring its accuracy and adherence to brand guidelines.
- Format and optimize content for the web, including text, images, videos, and other media assets.
- Perform quality assurance checks to ensure that content is displayed correctly across different browsers and devices.
- Troubleshoot and resolve content-related issues, such as broken links, missing images, or formatting errors.
- Monitor and maintain website navigation and overall structure, ensuring a seamless user experience.
- Assist in maintaining website metadata, such as page titles, meta descriptions, and keywords, to improve search engine optimization (SEO).
- Contribute to the development and documentation of content publishing processes and guidelines.
- Provide training and support to content contributors on using the CMS and following content publishing procedures.
Requirements:
- Bachelor’s degree in Marketing, Communications, Information Technology, or a related field.
- Proven experience in web content management or a similar role.
- Strong knowledge of content management systems (e.g., WordPress, Drupal, Joomla) and web publishing workflows.
- Proficiency in HTML, CSS, and basic web design principles.
- Familiarity with SEO best practices and web analytics tools (e.g., Google Analytics).
- Excellent attention to detail and ability to maintain consistency and accuracy in published content.
- Strong problem-solving skills and ability to troubleshoot content-related issues.
- Ability to work collaboratively in a cross-functional team environment.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
Preferred Qualifications:
- 1-2 years of experience with responsive web design and mobile optimization.
- Basic graphic editing skills using Figma.
- Understanding of web development languages and frameworks (e.g., JavaScript, Bootstrap).
- Familiarity with version control systems (e.g., Git).
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by Kay Tay | Jun 15, 2023 | Uncategorized
Our proposal team serves a pivotal function at CLEAResult, managing the entire request for proposal (RFP) response timeline. The proposal coordinator role will be instrumental in managing RFP intake, supporting processes and administrative needs, and ensuring quality across submissions.
Job Description
We are looking for a talented individual who has experience working as part of a proposal team.
Our talented future team member MUST have:
- Worked directly with or within a proposal team and fully understands the proposal process (how to set RFP timelines, prioritize functional activities, gather necessary information for submissions)
- Supported departmental administrative activities
- Led small- to medium-size groups of cross-functional team contributors in meetings, including following up on action items
We are interested in those who:
- Prize organization and attention to detail
- Want to further their knowledge proposal content creation (e.g. understand how to use standard/boilerplate content vs. ask for customized answers)
- Have experience in or are interested in learning about the energy efficiency/utility industry
- Are self-motivated and flexible to move with the RFP lifecycle and needs of the Proposal Team
Key Responsibilities:
- Accountable for RFP intake and RFP compliance from administrative perspective.
- Work collaboratively with Proposal Team as well as a regional business development, operations team, and shared services teams to develop compelling proposal responses.
- Manage aspects of proposal development including, specific projects as assigned and compliance management.
Education:
- 2+ Years of Experience
- Bachelors Degree
Additional Job Description
CLEAResult continues to be committed to the health and safety of all employees, customers, partners and the communities we serve. As we prioritize hiring of talent for essential positions that meet the critical needs of our customers, we intend to continue supporting the fight to end the pandemic. Employees’ health and safety while meeting client expectations remains our top priority.
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by Kay Tay | Jun 15, 2023 | Uncategorized
As an Internet Sales Listing Coordinator working for Taylor Morrison you will assist the Internet Sales Listing Mangers with managing all Internet Sales Listing and Website related activities in an efficient and effective manner by providing analytical, organizational and coordination support. This role is critical to the customer experience which starts online for more than 80% of our customers and is a key to ensure the customer continues their home buying journey from the online resources transferring to our internet home consultant and community sales consultants.
Job Details
We trust that as an Internet Sales Listing Coordinator you will: (responsibilities)
- Assist ISLM’s with all MLS and Website listing efforts for the assigned area
- Assist ISLM’s with all MLS listings for all Taylor Morrison communities within a Region to include:
- List all showcase homes on MLS. To include terminating and relisting of showcase homes as necessary due to increased DOM
- List showcase homes on the MLS for comp purposes
- Create meaningful home descriptions for showcase homes incorporating their unique selling features
- Upload and add photo descriptions to all showcase home photography
- Price and status updates
- Communicate with Sales Team to ensure accuracy of listings
- Schedule open houses
- Close out homes with pertinent information within required time period
- Upload floor plans and necessary/required documents when deemed appropriate
- Upload Virtual Tours
- Ensure HOA dues and tax information is accurate
- Engage in all company policies, such as blueprint copyright, etc.
- Assist ISLM’s with all website listings for all Taylor Morrison communities within a Region to include:
- List all showcase homes on website
- Update and assist with all website information with all site sources that pertain to showcase homes
- Price and status updates
- Creating meaningful home descriptions for showcase homes incorporating their unique selling features
- Upload and distribute all showcase home photography, videos and virtual tours to Sales Team
- Assist with other projects as needed
- Stay current on all MLS Rules and Regulations
- You are willing to perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
- Detail-Oriented
- Dependable/Consistent
- Ethics & Integrity
- Open Minded
- Persistence
- Resilient
- Sense of Urgency
About you:
- 2-5 years of real estate or administrative experience (both New Home Sales Experience & General Real Estate Experience Preferred but Not Required)
- Necessary licensing per state
- You are proficient in all Microsoft Office Applications as well as have savvy computer skills
- You are strong in both oral and written communication skills as well as having strong organization skills
- You are very organized and good at documentation
- You are customer service oriented and believe the customer is our number one priority
- You understand the need to be flexible and prioritize tasks in order to meet deadlines
We are looking for dedicated professionals that share our values of putting the customer – and their needs – first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:
- Competitive Compensation
- Health Care – Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with Company Matching Contributions
- Flexible Spending Accounts
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Tuition Reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
APPLY HERE
by Kay Tay | Jun 15, 2023 | Uncategorized
You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.
Payor Analyst is responsible for financial results of the insurance companies and Brightree customers. In addition, this role is, responsible for identifying and following policies, procedures and systems for quality assurance as directed by Medicare, Medicaid and Private insurance. Assist in creating and revising our standard operating procedures and educate our partners, worldwide vendors, and internal teams on those procedures. Responsible for quality assurance of work performed by internal team members.
Let’s talk about Responsibilities
- Understanding all general rules, guidelines, and methods to get optimal reimbursement from the insurance companies for which they are assigned
- Responsible for resolving and routing incoming salesforce cases from customers
- Responsible for the financial results of the insurance companies and Brightree customers by ensuring accuracy:
- Reducing Credit Adjustments and write Off’s
- Ensure that the billing methodology for each payer is documented and set-up throughout the Brightree system to realize maximum reimbursement
- Propose changes and updates to the configuration of the customers Brightree system including but not limited to
- Price tables
- Insurance Settings
- Modules adoption
- Additional Services
- Identifying areas of opportunities to better streamline internal or external processes
- System Enhancements to the Brightree System
- Process improvements to increase efficiency
Continuously improve current business and system processes by creating, redefining, and maintaining standard operating procedures (SOPs) to ensure maximum efficiency in business and system processes; seek input on improved strategies and processes to help achieve goals; implement new processes and system practices to achieve the goal of reducing time to market for new products while maintaining the highest quality products in the market.
Other tasks and responsibilities as assigned.
- Assist in the onboarding and offboarding of our clients from the different Brightree systems.
- Prepares and submits reports to team lead as needed including but not limited to:
- Quality Assurance Reporting
- Denial Analyst Reporting
- Service Level Agreement Reporting
- Ensures adherence to objectives, operating policies and procedures, and strategic action plans for achieving goals
- Collaborates with worldwide resources to ensure effective knowledge, information sharing, and quick resolution of service performance issues.
- Maintains patient confidentiality and function within the guidelines of HIPAA
- Other tasks and responsibilities as assigned
Let’s talk about Qualifications and Experience
- High school diploma required; equivalent combination of education and experience will be considered
- Minimum of 2 years of home infusion billing or accounts receivable experience required
- Minimum of 2 years of experience working in & maintaining HIPAA standards
- Highly skilled in using computers & Microsoft products (Excel and Word) is required
- Highly motivated in billing, claims, denials and document management to work with our internal and external customers on the phone or via software applications
- Math aptitude
- Strong problem-solving skills focused on resolving complex home infusion claims
- An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization and the public in a professional manner
- Exceptional organizational skills with a high level of attention to detail and the ability to multitask
- Self-starter, results driven, highly motivated, high energy
- Proven track record of working towards and exceeding metrics strongly preferred
Preferred:
- 2-year degree or additional college coursework
- 5 years of experience in a healthcare reimbursement role
- Has basic skills and knowledge to perform routine tasks.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: 15.36 – 19.20 – 23.04 USD Hourly
For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.
APPLY HERE
by Kay Tay | Jun 15, 2023 | Uncategorized
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
Job Summary:
The Consultant analyzes risk for individual and group coverage, determines eligibility based on application, product, state signed, etc.; and utilizes all other sources such as MIB to make underwriting decisions. Additionally, the consultant will be called on to make recommendations for underwriting policy and updating the Training Guide. The consultant also helps to manage risk assessment of specialty products/projects as assigned.
Key Responsibilities:
- Reviews applications for eligibility based on admitted health history, product, state or filing restrictions, MIB and any other source of information provided for review to include life face amounts <$250,000.
- Review referred files from the claims area where information has been developed that was not disclosed on the original application
- Reviews requests for policy changes and reinstatements to determine eligibility
- Maintain positive relationships with our internal and external customers through effective Written and Verbal Communication skills, including agents, proposed insureds, and State Departments of Insurance.
- Having a geographical underwriting territory assigned and maintained by knowing specific regulations applicable and building of relationships of field personnel and producers
- Risk Selection decisions are handled in a quality, timely, and productive manner.
- Process/underwrite specialty products, projects as assigned
- Making recommendations to management for changes to be made to underwriting guidelines, procedure, etc.
Supervisory Responsibilities:
This job does not have supervisory duties.
Education and Experience:
- 4 year Bachelors Degree (Preferred)
- 2 or more years of experience (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Certificates, Licenses, Registrations:
- FLMI and/or LOMA (Preferred)
Functional Skills:
- Proficiency in medical terminology and procedures as they relate to the evaluation of the risk being considered
- Strong verbal and written communication skills
- Strong analytical skills
- Attention to details
Compensation offered for this role is $57,500.00-$70,000.00 per year and is based on experience and qualifications.
APPLY HERE
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