by Kay Tay | Jun 16, 2023 | Uncategorized
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role:
Veeva is seeking a detail-oriented Senior Accounts Payable Specialist to join the Finance team. As a part of this position, you will be working closely with internal and external customers to resolve any questions, concerns, or disputes and ensure accurate and timely payments of our vendor invoices and our employee expense reimbursements. This role requires critical thinking and the ability to work cross-functionally with all departments throughout the organization to drive overall process improvements that promote scalability. A successful candidate must have the ability to operate effectively in a fast-moving environment and views customer service as the number one priority.
What You’ll Do
- Provide excellent, timely customer service
- Accounts Payable and Employee Expense system(s) subject matter expert with the ability to solution and train users on processing systems
- Work closely with key stakeholders to help improve overall processes, drive efficiency, and ensure compliance with internal controls
- Ensure all invoices and expense reports are entered and/or uploaded into the system timely
- Prepare and process all outbound payments
- Responsible for researching and resolving invoice discrepancies while working and communicating with internal and external customers
- Reconciling and administering the company credit card program
- Prepare AP accruals and account reconciliations to support month end
- Prepare annual 1099 formsAssist with annual audit reviews
Requirements
- 5+ years of experience in an Accounts Payable role, including employee expense processing
- Advanced understanding of AP aging and/or account reconciliation process
- Proficient in data entry with strong attention to detail and accuracy
- Experienced with MS Excel, Google Docs, and ERP software
- Confident decision maker with the ability to identify issues and action resolution
- Excellent time management and prioritization skills
- Ability to work independently and as part of a team in a fast-paced environment
- Must have highly developed written, verbal, and interpersonal communication skills
Nice to Have
- Experience working with NetSuite, Coupa, Concur, and SalesForce.com
- Software or SaaS Accounts Payable experience
- Knowledge of 1099 preparation
Perks & Benefits
- Flexible PTO and Work from Anywhere Policy
- Allocations for continuous learning & development
- Annual budget to donate to the non-profit of your choice
- Healthy lunches and/or snacks are provided in the office every day
APPLY HERE
by Kay Tay | Jun 16, 2023 | Uncategorized
Surgical Notes is hiring for a Revenue Cycle Representative to assist with timely follow-up and collection on our clients’ third party payor accounts receivable. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.
Reports to: Revenue Cycle Manager
Responsibilities:
- Work through book of AR and develop plan for maintaining proper coverage on all accounts.
- Review aged accounts, trace and appeal unpaid and/or erroneously paid or denied accounts
- Work all denials and underpayments received within 24 hours by researching steps previously taken and take additional action, as needed to resolve the claim.
- Obtain pre-authorizations as needed.
- Work tickler accounts daily to ensure overall health of client accounts receivable.
- Review and address correspondence daily, including emails from clients
- Identify trends and inform client lead/manager, as appropriate
- Escalate issues to client lead/manager, as appropriate
- Other responsibilities as assigned.
Role Information:
- Full-Time
- Hourly
- Non-Exempt
- Eligible for Benefits
- Remote: The minimum bandwidth requirements are 10 Mbps upload and 50 Mbps download speeds. The recommended bandwidth requirements are 20 Mbps upload and 100 Mbps download speeds.
Job Requirements
Required Knowledge, Skills, Abilities & Education:
- Minimum of one year’s experience working with a healthcare provider or an Associate’s Degree in Healthcare Management, Business Management or a related field
- Experience with medical billing
- Proficient with MS Outlook, Word, and Excel
- Ability to work independently and as part of a team
- Strong attention to detail and speed while working within tight deadlines
- Exceptional ability to follow oral and written instructions
- A high degree of flexibility and professionalism
- Excellent organizational skills
- Strong interpersonal and persuasive abilities in order to secure accurate and timely payment from patients
- Ability to work in a fast-paced environment
- Outstanding communications skills; both verbal and written
- Positive role model for other staff and patients by working with them to promote teamwork and cooperation
- Ability to apply commonsense understanding and logic in day to day activities.
Preferred Knowledge, Skills, Abilities & Education:
- Experience with healthcare billing and collections
- Experience working in an Ancillary/Ambulatory Surgery Center (ASC)
- Paragon and/or athenahealth experience
- Strong Microsoft Office skills in Teams
- A working knowledge of IPAs and health plans is required.
- Comfortable with electronic and manual payor follow-up.
- Able to quickly identify trends and escalate, as appropriate.
- Ability to read, analyze and interpret insurance plans, financial reports, and legal documents.
Physical Demands:
- Sitting and typing for an extended period of time
- Reading from a computer screen for an extended period of time
- Work environment of a traditional fast-paced and deadline-oriented office
- Working closely with others
- Frequent verbal communication, primarily over the phone, and face-to-face interaction
- Working independently
- Frequent use of a computer and other office equipment
- COVID-19 vaccination required
Key Competencies:
- Communication
- Attention to detail
- Responsiveness
- Customer Service
- Execution
Compensation Information
- $20-$23 hourly depending on qualifications and experience
US Pay Ranges
$20—$23 USD
APPLY HERE
by Kay Tay | Jun 16, 2023 | Uncategorized
At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty. From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.
Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8 am – 12 am Monday through Friday, 8 am – 8 pm on Saturday and 9 am to 6 pm on Sunday.
What You’ll Do
- Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
- Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
- Exceed customer satisfaction, efficiency metrics and issue resolution targets
- Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
- Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
- Demonstrate negotiation and conflict management skills and maintain professional composure
- Demonstrate excellent verbal and written communication using multiple channels and platforms.
What You’ll Need
- Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
- Resourcefulness & ability to independently problem solve
- Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
- Excellent relationship building skills with a passion for helping others
- Strong organization and multi-tasking skills
- A successful track record working in a high-volume environment
- Regular and reliable attendance
- Equivalent customer-facing work experience.
- Excellent written and verbal communication skills
- Strong typing skills and experience navigating computer-based tools.
What are the Pay & Benefits?:
Pay:
- Hourly Pay rate: Starts at $15.60 an hour with a cost of living adjustment and tenure based increases as early as 6 months.
- Quarterly performance bonus of up to $2,200
- Referral Bonus of $500 per eligible referral
Benefits:
- Health, Vision and Dental Insurances (coverage starts on Day 1!)
- 401(k) with company match up to 4%
- Paid Time Off (start accruing time immediately)
- 7 Paid Federal Holidays and 1 Floating Holiday
- Paid / Unpaid Parental Leave options
- Eligible Tuition Reimbursement (up to $5,250)
- Wayfair Employee Discount
- Volunteer Day for Community Service (Paid Day Off)
APPLY HERE
by Kay Tay | Jun 15, 2023 | Uncategorized
The Transaction team at Dotdash Meredith is seeking a strong, experienced performance marketing beauty editor to join the Health & Beauty services desk. This person will be responsible for managing an editorial workflow of service stories at the intersection of wellness, beauty, style, and fitness for Shape, InStyle, Verywell Fit, and Brides.
The ideal candidate is a self-motivated editor who is passionate about testing and researching services to make informed recommendations to our readers, especially in the beauty and style space, and can create and edit quality, well-researched content that fits a variety of different brand voices.
You will (day-to-day)…
- Write, test, edit, and publish articles reviewing beauty and style services that generate affiliate revenue
- Identify and carry out commerce content opportunities within wellness, beauty, style, and fitness categories
- Oversee a daily editorial workflow of content submitted by freelance writers
- Recruit, train, and onboard beauty freelance writers with the appropriate expertise to create quality content as needed
- Monitor trends and news related to beauty, style, wellness, and fitness services
- Collaborate closely with numerous writers and editors on the transaction team and select members of editorial teams; attend weekly editorial and strategy meetings
- Keep content records organized in workflow platforms such as Airtable; build in the CMS when necessary
You…
- Are an experienced editor with 2-4 years of experience in the digital editorial space for an online publication (experience editing commerce or service journalism content highly preferred)
- Have strong editorial judgment and a keen sense of how to develop content that serves a targeted audience
- Have familiarity with the Shape, Brides, Byrdie, and InStyle brands and are interested or knowledgable in beauty, style, wellness, and/or fitness
- Have demonstrated experience working with freelance writers
- Have excellent project management skills, attention to detail, and are comfortable multitasking or pivoting to reprioritize tasks as needs change
- Are experienced in digital media metrics and tools, such as CMS platforms and Google Analytics
- Are knowledgeable in SEO, AP style, and affiliate linking best practices
- Have a proven aptitude for communicating and collaborating with both remote editorial workers and in-house editorial and our research team members.
- Are quick learner who is excited about working on reviews, roundups, and other content about beauty services
- Ideally, you have a bachelor’s or master’s degree in journalism or a related field
Part of the Transaction team spirit means embodying these core competencies:
- Manage Ambiguity: You can comfortably deal with change and can decide/act without the total picture. You remain calm and productive while dealing constructively with problems that do not have clear solutions or outcomes.
- Nimble Learning: You’re eager to actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Self-Development: You want to seek new ways to grow and be challenged using both formal and informal development channels. You show a personal commitment to continuously improving, accepting stretch opportunities, and making the most of available development resources.
- Collaborate: Build partnerships and work collaboratively with others to meet shared objectives. Balance own interests while being fair to others, partners with others to get work done, and credits others for their contributions/accomplishments.
Pay RangeSalary: $60,000 – $75,000
APPLY HERE
by Kay Tay | Jun 15, 2023 | Uncategorized
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary:We are looking for a Content Modeler for www.paypal.com, to support our Platform team and help migrate our global sites to a content management system.
Job Description:
Job Title: Content Modeler
Meet our Team:
PayPal.com is looking for a Content Modeler. This team owns the Product and Marketing pages for PayPal. We are migrating to a content management system and are moving from an Engineering managed site to a Content Model and Authoring managed site. We have a global responsibility supporting 220+ markets.
Your Way to Impact:
You will be enabling and supporting our strategic goals to have a globally managed templatized marketing site. You will work with our product, design, content, and engineering teams to enable this strategy within our content management system.
Your Day to Day:
- Work with clients to identify their content needs and create data models that accurately represent their content structure.
- Collaborate with our development team to ensure that the data models are implemented correctly.
- Train clients on how to use the content-managed system and troubleshoot any issues that arise.
- Create and maintain documentation related to data models and content management processes.
What You Need to Bring:
- A successful candidate will have at least 3 years of experience in content modeling or a related field.
- Familiarity with headless content management systems, such as Contentful is required.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Experience with information architecture (creating/updating) is highly preferred
- A Bachelor’s degree in Computer Science, Information Science, or a related field is preferred but not required.
APPLY HERE
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