by Kay Tay | Aug 31, 2023 | Uncategorized
CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.
Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 12,500 global entities and are used daily by over 340 million people in the U.S. and Canada alone.
A Web Content Editor I creates intuitive navigation and edits content for the websites we develop. This position will migrate, organize, and optimize content to make it easily accessible to a variety of users. A Web Content Editor I edits text, images, and information displayed on a website in compliance with web usability and accessibility standards.
We’re excited to hire a new Web Content Editor I who can:
- Edit and/or develop highly usable web content based on CivicPlus Best Practices
- Meet or exceed content metrics, quality standards, and team expectations
- Proactively communicate with team members, including the Web Content Specialist and Content Manager on the status of projects as well as any other pertinent project information
- Maintain high level of collaboration with all project members to ensure site consistency
- Identify and provide feedback on opportunities for process and efficiency improvements
- Provide cross-departmental support to other product suites as needed
There is no perfect candidate, but we are looking for:
- Experience applying editing and/or proofreading standards
- Proficient with basic computer programs such as Microsoft Excel
- Strong attention to detail
- Ability to work and think independently or with a team as situations warrant
- Excellent time management skills
- Ability to quickly learn new applications and processes
- Effective communication skills
- Ability to stay focused on task for extended periods of time
- Experience using a CMS or HTML preferred
*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.
We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What is our hiring process?
- Introductory Call with a member of our Talent Acquisition team.
- First Interview with the Hiring Manager
- Second Interview- Panel Interview with up to 4 CivicPlus Team Members
- Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
- Offer
Please note that the specifics of this process may vary based on the position you’re applying for.
Employment Practices
- CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
- Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
- We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
APPLY HERE
by Kay Tay | Aug 31, 2023 | Uncategorized
Discord is your place to talk. Whether you’re part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to create connections, hang out, and talk. At the heart of Discord’s communities is Safety.
The Safety team at Discord ensures users find belonging by minimizing exposure to spam and other forms of platform abuse. We are excited to find others passionate about making sure Discord is a safe and welcoming place for our users and hope you can join us on this mission.
As an Exploitative Content Specialist, you’ll report to the Exploitative Content Lead and have a meaningful understanding of the abuse space while protecting Discord’s many communities and experience participating in and/or managing cross-functional projects and initiatives.
What you’ll be doing
- View and respond to sensitive content reports, including but not limited to the review of explicit images, videos and other objectionable material
- Utilize deep subject matter expertise and quantitative and qualitative methods to identify networks of harmful and violating explicit behavior
- Work cross-collaboratively with other teams, including Policy, Product, Engineering and Legal in responding to sensitive issues and providing deep knowledge into different content types.
- Conduct in depth investigations into high harm behaviors and their actors
- Respond to users experiencing safety-related or high harm issues and empathetically address their concern
You’ll thrive in this role if
- At least 3+ years of experience investigating and acting on digital crimes and internet-enabled abuse against children or experience in reviewing and acting on violating adult explicit content
- Experience reporting high harm behavior and communicating with third party agencies like NCMEC and law enforcement
- Experience analyzing and mitigating high-impact threats and online threat actors, with a track record of managing tactical & strategic initiatives resulting in measurable change
- Ability to creates tailored solutions to a wide range of challenges
- Experience navigating a fast-moving and rapidly-scaling environment
- Ability to work overnight, early morning, and/or weekend shift
Bonus Points
- Fluency in SQL and Python
- Experience with Discord’s API
- Familiarity with ticketing systems, enough that you know keyboard shortcuts
- Project management skills and experience driving cross-team collaboration
- In-depth knowledge of internet culture and trends
- Strong written and verbal communication skills
- Comfort with ambiguity and trauma related content
The US base salary range for this full-time position is $117,000 to $126,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Benefits and Perks
- Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
- Mental health resources and quarterly wellness stipends
- 14+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Flexible long-term work options (remote and hybrid)
- Volunteer time off
- A diverse slate of Employee Resource Groups
- Plus commuter contributions and other perks for office-based employees
About Us
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!
APPLY HERE
by Kay Tay | Aug 31, 2023 | Uncategorized
This is a part-time remote work-from-home contract position that reports to CVU’s President.
The position will be assigned to develop specific online courses in one of the following areas: Addiction Counseling, Nonprofit Management, Christian Ministry & Leadership or Business Administration. You can see a list of City Vision’s current courses here to get an idea of the types of courses we may develop in the future.
This position would primarily help with development of new courses, but may also help with major revisions to courses. City Vision typically develops 8 to 12 new courses per year, and conducts major revisions of 10-20 courses per year.
If a candidate is chosen, they would be assigned a new course to develop. They will go through City Vision’s Course Designer training course that will explain the methodology and values we incorporate into our course design.
Required Qualifications
- Candidates must be subject matter experts in whatever courses they are designing.
- For designing undergraduate courses, candidates must have a Master’s in a related field. For graduate courses, this requires a Doctorate/terminal degree in a related field.
- Must have experience in designing accredited online courses.
- Must be a Christian actively attending a church who is able to support City Vision’s statement of faith.
Desired Qualifications
- Practical experience as a practitioner in the field for any courses you are designing
- Experience in designing courses with deep Christian integration
Expected hours: Initially, we will start working with contractors on a per-course basis, but paid hourly. Typically most courses take between 40-60 hours to develop.
Compensation: $30-40/hour depending on the candidate. Free tuition in City Vision University for yourself if desired. We are willing to negotiate with the right candidate.
APPLY HERE
by Kay Tay | Aug 31, 2023 | Uncategorized
Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectul, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options, editorial content and more, visit www.babylist.com
Our Ways of Working
We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees.
We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.
What the Role Is
Expectful, a health & wellness media company for before, during, and after pregnancy, is looking for a Social Media Associate. In this position you’ll be responsible for scheduling social media posts, curating/sourcing UGC content, and coordinating outreach to creators for permission to reshare their content. You will also assist with the creation of original content for the Expectful channels including drafting copy for static posts and captions, updating post templates, and coordinating short-form video production with creators.
This role will require excellent attention to detail and asynchronous communication with the Babylist team based across North America.
This is a part-time temporary role, remote within the U.S.
Who You Are
- You have 2-3 years of relevant work experience
- You are comfortable working in social management systems (we use Dash Hudson)
- You are proficient in Google Suite, especially Google Docs and Sheets
- You work quickly and are highly detail-oriented
- You have a sharp eye for detail and design
- You excel at copywriting for social media
- You are skilled at balancing multiple priorities and requests and always meet deadlines
- You take pride in your work, follow through to completion and care about delivering high levels of quality
- You are able to work independently with minimal supervision, but know when to ask questions
- It’s a plus if you have an interest the wellness & health space around fertility, pregnancy, and postpartum
How You Will Make An Impact
- Upload and schedule social media content using Dash Hudson, our social media tool, and the native TikTok and Instagram apps
- Write original social media content and update design templates
- Write design briefs for new social assets as needed
- Manage our UGC strategy end-to-end from curation to coordination with creators
- Project manage short-form video creation with medical and wellness creators
- Update weekly social media reports
- Lead the quality assurance and proof-reading process with a small team to ensure all copy and images are correct before publishing
- Maintain our link-in-bio as needed
Why You Will Love Working At Babylist
- We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
- We build products that have a positive impact on millions of people’s lives
- We work at a sustainable pace which means work/life balance is a real thing here
- We believe technology and data can solve hard problems
- We believe in exceptional management
- We are an antiracist organization and doing the work to support differences of all kinds
- We offer competitive pay and meaningful opportunities for career advancement
- We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning
Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.
The estimated pay range for this role is $69,097.00- $103,542.00
If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
APPLY HERE
by Kay Tay | Aug 31, 2023 | Uncategorized
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every day to ensure that issues with their account are resolved promptly. You will use your system knowledge and deliver an exceptional customer experience to solve problems for our users, but advocate for our brand.
This remote role reports to a Customer Support Team Lead. You will begin on October 02 2023 and will work the hours of the Central time zone. You must have both spoken and written fluency in English and Portuguese (Brazilian Preferred).
You’ll Get To…
- Respond to customer-submitted live chats and email in a timely manner
- Queue-based, typing work will account for approximately 90% of the role.
- Live Chat is our primary channel of support in this role.
- Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
- Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
- Stay up to date on new product features and improvements
- Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
- Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
- Bilingual fluency in English and Portuguese (Brazilian Preferred)
- 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
- Expertise with written communication and the ability to spot spelling and grammar errors.
- Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
- Capability of prioritizing competing requests.
- Familiarity with the Squarespace platform.
- Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Health Savings Account with Squarespace funding
- Fertility and adoption benefits
- Supplemental Insurance plans
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- $100 per month remote Stipend
- Access to supplemental insurance plans for additional coverage
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $35,800 – $43,000 USD
The hourly rate for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
APPLY HERE
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