Web Content Editor I

CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.

Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 12,500 global entities and are used daily by over 340 million people in the U.S. and Canada alone.

A Web Content Editor I creates intuitive navigation and edits content for the websites we develop. This position will migrate, organize, and optimize content to make it easily accessible to a variety of users. A Web Content Editor I edits text, images, and information displayed on a website in compliance with web usability and accessibility standards. 

We’re excited to hire a new Web Content Editor I who can:

  • Edit and/or develop highly usable web content based on CivicPlus Best Practices  
  • Meet or exceed content metrics, quality standards, and team expectations  
  • Proactively communicate with team members, including the Web Content Specialist and Content Manager on the status of projects as well as any other pertinent project information  
  • Maintain high level of collaboration with all project members to ensure site consistency 
  • Identify and provide feedback on opportunities for process and efficiency improvements 
  • Provide cross-departmental support to other product suites as needed 

There is no perfect candidate, but we are looking for:

  • Experience applying editing and/or proofreading standards  
  • Proficient with basic computer programs such as Microsoft Excel 
  • Strong attention to detail  
  • Ability to work and think independently or with a team as situations warrant  
  • Excellent time management skills 
  • Ability to quickly learn new applications and processes 
  • Effective communication skills  
  • Ability to stay focused on task for extended periods of time  
  • Experience using a CMS or HTML preferred 

*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

  We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What is our hiring process?

  • Introductory Call with a member of our Talent Acquisition team.
  • First Interview with the Hiring Manager
  • Second Interview- Panel Interview with up to 4 CivicPlus Team Members
    • Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
  • Offer

Please note that the specifics of this process may vary based on the position you’re applying for.

Employment Practices

  • CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
  • Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
  • We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.