by Kay Tay | Oct 4, 2023 | Uncategorized
Transcribe portions of member responses to IVR calls using proprietary tools in accordance with HIPAA and company standards.
Bilingual candidates are required for this opening.
This is a remote role so the candidate can live anywhere in the US. Initial hours will be 8-4:30 pm for the first week or two to ensure equipment works/training is completed. Once training is completed the hours are flexible as long as candidates maintain a 40 hour work week. This role will start as temporary but will be re-evaluated and could potentially go full-time in the future.
Responsibilities
- Transcribe portions of insurance plan member responses to IVR (Interactive Voice Response) calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member centric information.
- Transcribe recorded audio from phone-based interactions using proprietary transcription tools in accordance with HIPAA and company standards.
- Complete strategic transcription/marking projects as requested.
- Report member Do Not Call requests to Transcription Manager.
- Escalate member reports of Adverse Events to the appropriate Project Manager/Sales Consultant as necessary.
- Escalate negative comments to the appropriate Project Manager/Sales Consultant as necessary.
Qualifications
- Bilingual in Spanish.
- Excellent written and oral communication skills.
- Able to type at least 50 wpm accurately.
- Excellent listening skills.
- Ability to work independently with minimal supervision.
- Ability to work under pressure with time constraints.
- Proficient with Microsoft Word, Excel, Outlook, Internet Explorer.
- Bachelor’s degree preferred.
- Healthcare experience a plus.
- Transcription test must be taken.
Base compensation is $17/hr. Offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
APPLY HERE
by Kay Tay | Oct 4, 2023 | Uncategorized
To provide daily assistance to the Document Review Manager/Supervisor. Has the ability and knowledge to provide training and support for Document Review staff. Assist in administration of day-to-day operations. Identify and report job performance shortfalls. Ensures customer expectations are met. Reviews client orders according to insurance guidelines to ensure accurate billing and reduce denials.
Main Job Tasks and Responsibilities
- Receives batches from clients to ensure Medbill has received all orders from the client
- Organizes the batch coversheets to use as receipts for the client
- Prioritizes orders to review based on set guidelines from supervisor
- Gives priority to document review specialist, ensures work is being completed in order.
- Review and interpret insurance policy guidelines as it relates to the orders to review for the clients
- Correctly code the orders for either data entry or billing confirmation
- Communicate with clients on possible issues with orders
- Work with client to arrive at acceptable changes that can be made to orders to bill
- Communicate to client about the completed or actioned orders
- Work with Billing and Accounts Receivable staff on resolving billing issues before submitting claims
- Work with Billing and Accounts Receivable staff on finding error trends and client issues to be reported back to the client
- Track time spent on each client daily
- Track employee progress by checking batched and confirmed orders daily
- Provides feedback for team members’ performance appraisals to management. Maintains efficient workflow by holding team mates accountable for quality and efficiency of their work
- Train new employees and assist other staff with more difficult orders
- Review document review specialist orders for accuracy before confirmation
- Other duties as assigned
Requirements
Education and Experience
- Minimum Medical Billing Certificate/Diploma, Bachelor’s Degree preferred
- 3 years of DME medical billing or equivalent experience
- Extensive knowledge of all insurance payer guidelines
- Ability to complete orders for all clients
- Knowledge of regulatory standards and compliance requirements
- Customer service experience
- Billing and AR knowledge
Key Competencies
- Extreme attention to detail
- Excellent verbal and written communication skills
- Reading comprehension and critical thinking skills
- Represents Medbill in a positive manner
- Organizational skills
- Self-motivated with abilities to work well in a team
- Supervisor experience and/or training
Salary Description
$18.00/hr
APPLY HERE
by Kay Tay | Oct 4, 2023 | Uncategorized
As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission – to help people rebuild financial health – and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital “C”.
And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth.
A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte’s Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain’s Chicago Business, and was named on Built In’s 2022 Best Places to Work in Chicago.
What you get to do:
- Develop strategies to identify and support customers at risk of missing a payment, and drive curing of customers in delinquency
- Drive programs to recover charged off loans and optimize across customer segments, communication channels, and partners
- Lead cross-functional initiatives to deliver tangible outcomes for OppFi and our customers with a bias for action
- Partner across analytics, operations, legal, compliance, complaints, and bank partner teams to drive implementation of novel solutions
- Assess, onboard, and engage with external partners to augment internal capabilities and integrate with operations functions
What you will bring to the team:
- Ability to dig in to the details, wear multiple hats, and be responsible for execution
- Strong skills in research, responding to partner & internal requests, working with legal & compliance support, and rallying teams to adopt workable solutions
- Ability to manage across multiple initiatives or projects; work independently and escalate and prioritize in a fast-paced environment
- 2 years experience in project management using a variety of project and risk tools, and an ability to apply an appropriate level qualitative and quantitative assessment to a given problem statement – eg. Process Mapping, Root Cause Analysis, FMEA, Lean / Six Sigma, Problem Statement Development, Control Charts, Process Documentation, Project Planning, etc.
- 2 years experience or familiarity with federal regulations under which Opploans operates; Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices Act (UDAAP), Equal Credit Opportunity Act (ECOA), Truth in Lending Act (TILA), Fair Lending, Servicemembers Civil Relief Act (SCRA), and others
Total Rewards and Benefits
OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.
APPLY HERE
by Kay Tay | Oct 4, 2023 | Uncategorized
Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
This position is primarily focused on Navia’s client elections and import processes queues. They will act as a subject matter expert in their day-to-day activities and help staff with misc. projects.
Essential Functions
- Monitor Administration emails/Salesforce queue cases and respond within 24 hours.
- Manage Triage hours; respond same day.
- Pull file receipts into import inbox.
- Pull election forms into Laserfiche.
- Work with internal partners, brokers, and clients to resolve file issues/discrepancies.
- Reaching out about file issues; saving correspondence
- Other duties/projects as assigned individually or as a team.
Qualifications
- Demonstrated Ability to work independently.
- Able to mentor other team members.
- Above average Excel skills (data manipulation)
- Self-Motivated work style
- High attention to detail
- Strong written and verbal communication skills.
- Approach all tasks with a customer service attitude.
Location-This is a remote
Salary-$18.00
Remote jobs are only available in the following states: AZ, CA ,CO, FL, GA, HI, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, TN, TX, UT, AND WA
APPLY HERE
by Kay Tay | Oct 4, 2023 | Uncategorized
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
The Accounts Payable Entry department at Shared Services handles the entry of vendor invoices, in preparation for vendor payment. The Remote Accounts Payable Coordinator enters vendor invoices, matches invoices to purchase orders, and calculates payment terms.
Role and Responsibilities:
- Ensure invoice images and supporting documents are accurate
- Enter invoice details into Ferguson’s ERP by using accounts payable 3-way match process
- Ability to identify different accounting document types
- Calculate and apply accurate payment terms to vendor invoice entries
- Accurately bill customers for products and services
- May require advanced problem-solving concerning unit of measure differences and other research as necessary
- Review entries for duplication
- Provide elevated levels of support at Month End as well as Mid-Year and Year End
- Provide unparalleled customer service to both internal and external customers
- Support corporate programs, goals, and initiatives of the company
- Work in a collaborative manner within Accounts Payable and other Ferguson departments
- Participate in associate meetings and communicates any concerns to management
- Represent the company in a professional manner, ensuring quality customer service
- Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations, and procedures
Qualifications:
- Accounts payable experience preferred
- Basic understanding of accounting concepts through course-work or proven experience
- Experience with inventory cycle count and/or receiving and shipping discrepancy resolution
- Possess an excellent level of precision and has the ability to maintain a high accuracy rate
- Ability to work in a fast-paced environment with performance metrics
- Ability to organize and prioritize work, managing multiple deadlines and adjusting in accordance with job objectives
- Proficient data entry and 10-key skills, with attention to detail in a structured, paperless work environment
- Ability to recall information needed for quick decision-making and critical thinking
- Can navigate Microsoft Office software (Outlook, Word, Excel, Teams, etc.)
- Experience with Oracle a plus
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
-$15.00 – $20.63
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
APPLY HERE
Recent Comments