Email Marketing Specialist

by Kay Tay | Feb 7, 2024 | Uncategorized

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

Ventures Endurance, a division of Gannett/USA Today Network, is looking to hire an Email Marketing Specialist to take the lead with the email marketing strategies of a portion of close to 100 live events and virtual endurance events, including road races, obstacle course events, and cycling. Your main duties include producing email marketing campaigns end-to-end, managing email calendars, and collaborating with cross-functional teams to create engaging content. We’re looking for proven experience creating emails, building journeys, and reporting results. This person will be joining a full marketing team in a quickly growing company. We work hard but we have a lot of fun along the way!

Salesforce Marketing Cloud experience is a must.

Base Salary $43,000 – $52,000/annually 

Responsibilities 

• Design and build marketing emails in Salesforce Marketing Cloud
• Create and collaborate on email calendars for every event in your portion of the portfolio
• Work with the marketing team to brainstorm and produce marketing campaigns
• Utilize dynamic content and templates to scale emails across many markets/races
• Analyze campaign performance and suggest improvements
• Ensure emails follow industry policies and best practices

Requirements

• Must have experience in Salesforce Marketing Cloud Content Builder – SFMC certifications preferred
• Hands-on experience with AMPscript is preferred
• Proficiency in other areas of SFMC desired (Automation Studio, Journey Builder, etc.)
• Ability to report on metrics and alter plans where needed
• Strong project management skills
• An ability to work under tight deadlines
• Degree in Marketing or a relevant field preferred. APPLY HERE

Director, Sales Operations

by Kay Tay | Feb 7, 2024 | Uncategorized

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony’s principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth.

POSITION SUMMARY 

Sony Corporation of America (SCA) is seeking a Director, Sales Operations, to support the launch of a new business incubated within SCA. In this role, you will be responsible for developing sales strategies, creating sales forecasting models, establishing sales processes, and building a sales operations team. 

JOB RESPONSIBILITIES 

• Develop and execute sales strategies to achieve revenue goals across all segments 
• Build and lead a high-performing sales operations team to support the business segments 
• Analyze sales data and market trends to identify opportunities for growth and improvement for each segment 
• Develop and manage sales forecasting models and processes for each segment 
• Collaborate with cross-functional teams to develop and implement sales programs and initiatives specific to each segment 
• Monitor and report on sales performance metrics for each segment, providing recommendations for improvement 
• Develop and implement sales programs to improve sales team effectiveness for each segment 
• Manage the sales budget and ensure compliance with company policies and procedures 
• Work closely with executive leadership to provide insights and recommendations to improve the overall sales process and drive growth 

QUALIFICATIONS FOR POSITION 

Your qualifications and experience should include:  

• Bachelor’s degree or equivalent experience required; MBA or other advanced degree preferred 
• 7+ years of experience in sales operations, forecasting, and planning across multiple segments 
• Proven track record of driving revenue growth and increasing sales efficiency in each segment 
• Strong analytical skills and ability to work with large sets of data 
• Excellent communication, leadership, and interpersonal skills 
• Experience with CRM software, sales analytics tools, and other sales-related technologies 
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.  

Benefits:    

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.   

 What we offer you: 

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)  
• Employee assistance plan and comprehensive behavioral health benefits 
• Fertility benefits, including surrogacy, and adoption assistance programs   
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children  
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance  
• Short-term & long-term disability plans   
• Paid parental and caregiver leave   
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match which vests immediately  
• Education assistance and student loan programs    

Other Programs:  

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs) 
• Referral bonuses (subject to eligibility)   
• Matching gift program   
• A wide variety of employee business resource groups (EBRGs)   
• Special discounts on Sony products, offered exclusively to Sony employees 
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)   
• Annual incentive bonus 

 The target base salary range for this position is $210,000 to $220,000.  This range does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.   APPLY HERE

Manager I, Content Program Management, (Trust, Safety, and Operations)

by Kay Tay | Feb 7, 2024 | Uncategorized

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We’re an agile, fast-growing company, and our leadership comes from some of the world’s most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

***This position is approved for remote work only in the following states: TX, GA, NC, MI & FL***

Who we’re looking for:

We’re looking for a Content Program Manager to join our Skills & Knowledge Program Management team. In this role you will lead critical initiatives in Operations Content and Knowledge Base Management to support business growth and delight our customers. With your functional expertise in content writing and editing and knowledge management, and with a strong understanding of business strategy and priorities, you will provide thought leadership, structure, and hands-on oversight to drive successful, measurable outcomes through effective coordination across teams. You will help Rover Operations achieve its business objectives by creating and executing the knowledge management strategy for customer and employee-facing learning content.

Your Responsibilities:

• Lead, coach, and develop a team of Content Writer/Editors based out of various global locations.
• Manage frontline employee-facing content within the knowledge base including technical and functional content creation and organization.
• Identify and solve for gaps and emerging needs in knowledge management program and process capabilities.
• Drive successful go to market program, project, and process management for content and knowledge management across Operations customer service, aligning tools and approach across teams.
• Elevate teams’ knowledge and expertise in the use of project management methodologies and tools within your functional area.
• Assess the success and impact of the knowledge base and content programs, then make changes for continuous improvement in outcomes.
• Build a roadmap, prioritize and coordinate various cross-functional teams.
• Routinely review key milestones with senior leaders.  Troubleshoots major roadblocks and delays autonomously.

Your Qualifications:

• 4+ years of experience as a proven people and content manager within an operations, customer service center, or other customer-facing environment. 
• 4+ years experience and successful application of the principles, standards, and tools associated with business analysis, program and project management 
• Current knowledge of effective content and knowledge management methodologies, techniques, and practices.
• Experience managing and using various knowledge base tools and help center systems.
• Strong financial acumen and data analysis skills; ability to use data and financial analysis to understand problems, identify options, and make decisions.
• Ability to build and foster strong stakeholder relationships, establish trust, and achieve alignment across the organization.
• BA/BS degree in English, Journalism, Communications or other Humanities field strongly preferred

Your bonus skills:

• Experience working at a fast-paced tech company or in a startup environment
• Experience working in a marketplace or B2C organization
• Experience working with customer support teams

Benefits of working at Rover.com

• Competitive compensation
• 401k
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
• Regular team activities performed in-person and virtually. APPLY HERE

Client Revenue Analyst

by Kay Tay | Feb 7, 2024 | Uncategorized

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Payments & Compliance team is responsible for the strategy & operations of pay-in processing, payouts, funds settlement, fee assessment, and payment industry controls for SeatGeek ticket sales across our fan-to-fan marketplace, our professional broker channel, and our Rightsholder partnerships.

As a Client Revenue Analyst, you will work directly with our Primary Ticketing partners and internal teams to ensure Primary Client ticket revenue is properly assessed and reported.  This will include overseeing client invoicing, calculating revenue share payments, auditing fees against contracts, and acting as a key reporting and analytics resource for internal and external stakeholders.  You will also play a key role in ongoing automation initiatives designed to streamline fee assessment and revenue reporting.

What you’ll do

• Oversee fee collection and revenue share payments for our Enterprise clients
• Partner with Accounting and FP&A teams to ensure client revenue is properly recorded on the GL
• Act as the primary point of contact for client questions and requests on fee reporting and invoicing
• Work closely with the Legal and Sales teams to ensure prospect fee structures align with internal requirements
• Regularly fulfill ad-hoc reporting requests from both internal and external teams
• Partner with Financial Engineering and Business Systems teams on automation initiatives around client revenue reporting

What you have

• A Bachelor’s degree – preferably in a technical, business, or analytic field 
• 2+ years of Finance, Accounting, or related experience
• Strong problem-solving skills.
• Excellent Excel and analytical skills
• Experience with SQL and Business Intelligence tools (such as Looker, Tableau, Power BI) 
• Ability to work on detailed projects without losing sight of larger goals.  
• Comfort navigating ambiguity with minimal guidance. 
• A friendly and succinct communication style. You understand when best to use various forms of communication and can keep things on track and understood

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical 
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $45,000-$70,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. APPLY HERE

Provider Reimbursement Analyst

by Kay Tay | Feb 7, 2024 | Uncategorized

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) 

Job Summary

Responsible for supporting provider reimbursement programs, policies, and strategies to ensure unit cost controls meet or exceed corporate objectives for medical cost containment. Analyzes claims, utilization, and medical cost data. Supports the development of strategic, cost effective programs, and makes system or network changes to enhance competitive position. This role requires knowledge of healthcare coding and reimbursements, strong analytical skills, ability to work with large multi-dimensional sets, an ability to identify negative and positive trends, and strong communication skills that enable clear communications to leadership regarding findings. Provider Services leadership will use these findings to make informed decisions regarding financial goals tied to provider reimbursements.

Education & Experience

Required: 

• Bachelor’s degree in Business Administration, Finance, Healthcare, Information Management or equivalent experience 
• 3 years’ experience in healthcare analysis, data management or equivalent 
• Strong knowledge of CMS coding and provider reimbursement methodologies 
• Proficient in Microsoft Office suite, with an emphasis in Excel and data analysis and reporting 
• Working knowledge of structured query language (SQL), and SQL Reporting Services (SRS)

Preferred: 

• Quality or Process Improvement experience 
• Experience with data visualization tools such as Tableau, Power BI, etc. 
• Government claims experience 
• Work with alternative payment models

Key Responsibilities

• Assesses provider payments against TriWest targets for reimbursements to include discounts and alternative payment models (APMs, e.g. pay for performance) Acquires claims data from primary or secondary data sources. 
• Identifies, analyzes, and interprets trends or patterns in complex claims data sets and provider data files 
• Develops visualizations and presentations to summarize and explain data findings or reimbursement issues. 
• Evaluates the completeness and accuracy of claims data. 
• Works closely with Provider Services and Finance leadership and SMEs on process and quality improvement strategies and/or provider education efforts, resulting from claims data analyses and findings. 
• Define problems, collect claims data, establish facts, analyze claims data, and report the findings to appropriate stakeholders. 
• Collect, aggregate and disseminate data in understandable, digestible, and useful ways across the organization. 
• Will effectively present claims data information and respond to detailed claims payment or coding questions from varied internal or external groups

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach.

Information Management: Ability to manage large amounts of complex information easily, communicate it clearly, and draw sound conclusions.

High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Advanced analytical skills; knowledge of fundamentals of accounting and sound business processes; extensive knowledge of Microsoft Excel; proficient with Word; process diagram and documentation experience preferred; research and project management skills.

Working Conditions

Working Conditions: 

• Favorable working conditions in a climate-controlled office space 
• May work within an office environment

Company Overview

Taking Care of Our Nation’s Heroes.

It’s Who We Are. It’s What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!

Our job is to make sure that America’s heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.

Benefits

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time 

*Annual base salary for Colorado and Washington State residents:  $87,000 – 97,000 depending on experience* APPLY HERE