Executive Assistant

Executive Assistant

As an Executive Assistant at Burq, you will have the unique opportunity to work closely with our Executive Team (particularly the CEO) and make sure they are set up for success each day. You will be part of an emerging team that is building a product to power millions of businesses with their delivery needs.

Some of the responsibilities

  • You will help manage the exec calendars extensively, including organizing internal and external meetings across multiple time zones & locations.
  • You will be attending meetings, taking notes, following up on action items, and helping to create plans.
  • Strive to deeply understand the company’s priorities, and work with the executive team to ensure that their time is organized accordingly.
  • Be involved in special or other ad-hoc projects as required, as well as miscellaneous tasks.
  • Exercise absolute discretion at all times.

Requirements

  • 3+ years of related professional experience, preferably in tech companies.
  • An enthusiastic nature and eager to help wherever you can, and do whatever it takes to ensure progress while being friendly, collaborative and approachable.
  • An ability to seek information beyond what is plainly presented to you, with an aim to understanding the executive’s goals & actively finding ways to be helpful in executing these goals.
  • Excellent written and verbal communication skills.

Benefits

Investing in you 🙏

  • Competitive salary
  • Option to work fully remotely or in-person
  • Medical, dental and vision insurance
  • Reimbursement for educational courses

Generous Time Off 🏝

Associate Billing System Configuration Analyst

Job Responsibilities:

  • Serves as a source of knowledge for the designated revenue cycle functions.  
  • Facilitates and manages the full life cycle of the claim process.
  • Performs analysis, identifies trends, presents opportunity areas, and prioritizes initiatives for performance improvement for the designated revenue cycle function.
  • Works with IT to oversee system administration for database application, testing, user administration, security access and end-user training.
  • Responsible for billing software maintenance and installation of upgrades.
  • Responsible for developing appropriate workflows and tracking for the designated revenue cycle function.
  • Establishes an ongoing working relationship with other departments impacting revenue cycle performance.
  • Works closely with various vendor operations teams (Prior authorization, Claims and Appeals) to oversee operations activity that directly impacts the revenue cycle to accurately process actions in a timely manner for optimal reimbursement.
  • Tracks outcomes of payment resolution, appeals, and negotiated claims to ensure goals are met.
  • Leads weekly meetings to review key metrics, workflows, trends, and performance improvement opportunities.
  • By continually reviewing and monitoring billing and coding changes, researches, evaluates, and interprets guidance from a variety of sources to determine departmental actions.
  • Coordinates with Management to ensure thorough understanding of trends/issues affecting revenue cycle performance.
  • Develops goals and metrics to link department and revenue cycle initiatives with the organization’s strategy.
  • Develops, manages and monitors successful completion of implementation and project plans.
  • Acts as an educator on performance improvement requirements in operations and methodologies to related teams and departments.
  • Continuously seeks new and creative technologies that help identify and guide improvement opportunities that align with overall company success.

Qualifications: 

  • At least 3 years of experience in medical billing and Insurance collections
  • Strong proficiency in SQL, PowerBI and Excel
  • At least 3 years of experience with Prior Authorization requirements, payer utilization management policies and Appeals

Call Center Agent

Come Join Our Team

  • Base wage of $10-11/hour dependent on location. (Visit dynata.com/application for specific wage information per state)
  • Flexible part-time schedules within company operating hours
  • Work remote from the comfort of your home
  • We will train the right candidate
  • Positive attitude and willingness to learn.

Job Requirements

  • Must be 18 years or older
  • Ability to read and speak clearly
  • Ability to handle difficult calls in a professional manner
  • Must be available to work within the hours of 4PM-11PM CST Monday – Friday and 10AM-6PM CST Saturday –Sunday
  • Must be able to work 1 weekend shift (either a Saturday or Sunday) each week
  • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
  • Typing speed of 30 wpm while maintaining accuracy is preferred
  • Ability to sit and type for majority of shift
  • Ability to provide own equipment (laptop, headset, webcam etc.)
  • Have a dedicated, quiet working space that is free of distractions to conduct business

Equipment Requirement

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:

  • Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
  • NO Chromebooks – these are not compatible with our systems
  • 8 GB of RAM
  • Quad Core Processor
  • Most recently updated version of Chrome browser
  • Ability to download software to the computer
  • A personal email address capable of receiving files
  • 10 Mbps download internet access speed
  • Direct plug-in wired access to the data connection
  • Direct plug-in access for power for computer or laptop
  • USB or WIRED headset with mic (No Bluetooth)
  • Working webcam
  • Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection

Join the Dynata team today!

Inpatient Senior Coder – Remote

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

  • Coding: Reviews medical records for the determination of accurate code assignment of all documented diagnoses and procedures in accordance with Official Coding Guidelines. Adheres to Standards of Ethical Coding (AHIMA).
  • Abstracting: Reviews medical records to determine accurate required abstracting elements (facility/client specific elements) including appropriate discharge disposition.
  • Coding Quality: Demonstrates consistency in achieving or exceeding 95.5% coding accuracy in the selection of principal and secondary diagnoses (including DRG, MCC & CC, SOI/ROM) and procedures. Demonstrates accuracy and consistency in abstracting elements defined by per facility.
  • Coder Productivity: Meets and/or exceeds Conifer’s inpatient coding productivity guidelines
  • Physician Queries: Demonstrates strong skills in creating appropriate and compliant physician retrospective coding queries.
  • Professional Development: Stays current with AHA Official Coding and Reporting Guidelines, CMS and other agency directives for ICD-10-CM and ICD-10-PCS coding. Completes mandatory coding education as assigned. Quarterly review of AHA Coding Clinic. Attends all required coding operations conference calls.
  • DNFB: Reviews held accounts daily for resolution in support of coding DNFB performance. Communicates barriers to leaders (physician queries, missing documentation, second level review, DRG reconciliation, etc.) for appropriate follow-up and resolution. Provides operational performance reports to leadership as requested.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong knowledge of MS-DRG and APR DRG classification and reimbursement structures
  • Proficient at writing AHIMA compliant physician queries
  • Adept at comparing documentation, code assignment and charge in the financial system for accuracy and completeness and elevating concerns to the appropriate manager
  • Proficient in researching and responding to Business Office questions related to coding and/or payer-specific coding guidelines.
  • Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
  • Works collaboratively with CDI, Quality and other facility leadership
  • Functional knowledge of facility EMR, encoder, CDI tool and other support software

Event Support Specialist, (P/T)

ob Summary:

JOB DESCRIPTION – Event Support Specialist (PT)

Location: Remote – Las Vegas NV, Los Angeles CA, San Diego CA, Phoenix AZ, Seattle WA

Division: Ticketmaster US

Line Manager: Event Support Manager

Contract Terms: Part-time, 20 hours per week (including weekends and evenings)

THE TEAM

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.

THE JOB

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs.  This includes building events and making updates to events based on work requests from clients.

WHAT YOU WILL BE DOING

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.

  • Meet and exceed Event Management service level agreements
  • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
  • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
  • Establish and develop relationships with assigned clients
  • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

  • 1-3 years’ experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
  • Service oriented, with strong organizational and communication skills
  • Able to successfully handle multiple priorities
  • Certain degree of creativity, latitude, and problem solving is required
  • Box Office experience a plus
  • Overall awareness of the entertainment business is important
  • Knowledge of how TM departments impact on one another, and on outside clients is a plus
  • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
  • Excellent written and oral communication skills, good organizational skills, and attention to detail
  • Must be computer literate with excellent data entry skills
  • H. S. diploma or equivalent required. BA/BS degree is preferred