by Irma Moore | Mar 13, 2024 | Uncategorized
Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients. Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am – 5:00pm) EST. Our office is located at 134 Industrial Park, Greensburg, PA.
We offer 4 weeks of paid training. The hours during training will be 7:00am to 5:00pm EST, Monday – Friday. Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Based on department needs, monitors one of the following: back end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs
- Gathering support data to ensure invoice accuracy and work through specific billing discrepancies.
- Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
- Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
- Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
- Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information
- Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
- Participate in individual and small group meetings
- Maintains current knowledge of billing requirements and system practices
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED OR equivalent work experience
- Ability using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
- Must be 18 years of age OR olde
by Irma Moore | Mar 11, 2024 | Uncategorized
What You’ll Do:
- Develop processes and data models for consuming large quantities of 3rd party vendor data via RESTful APIs.
- Develop data processing pipelines to analyze, transform, and migrate data between applications and systems.
- Analyze data from multiple sources and negotiate differences in storage schema using the ETL process.
- Develop APIs for external consumption by partners and customers.
- Develop and support our ETL environment by recommending improvements, monitoring, and deploying quality and validation processes to ensure accuracy and integrity of data.
- Design, develop, test, deploy, maintain, and improve data integration pipelines.
- Create technical solutions that solve business problems and are well engineered, operable, and maintainable.
- Design and implement tools to detect data anomalies (observability). Ensure that data is accurate, complete, and high quality across all platforms.
- Troubleshoot data issues and perform root cause analysis to proactively resolve product and operational issues.
- Assembles large and complex data sets; develops data models based on specifications using structured data sets.
- Develops familiarity with emerging and complex automations and technologies that support business processes.
- Develops scalable and re-usable frameworks for ingestion and transformation of large datasets.
- Work within an Agile delivery / DevOps methodology to deliver product increments in iterative sprints.
- Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues.
- Develop data models and mappings and build new data assets required by users. Perform exploratory data analysis on existing products and datasets.
- Identifying, designing, and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
- Engage in logical and physical design of databases, table creation, script creation, views, procedures, packages, and other database objects.
- Create documentation for solutions and processes implemented or updated to ensure team members and stakeholders can correctly interpret it.
- Design and implement processes and/or process improvements to help the development of technology solutions.
Qualifications & Interests:
- 5+ years of relational database development experience; including SQL query generation and tuning, database design, and data concepts.
- 5+ years of backend and Restful API development experience in NodeJS (experience with GraphQL a plus).
- 5+ years of development experience with the following languages Python, Java, C#/ .NET.
- 5+ years of experience with SQL and NoSQL databases; including MS SQL and MongoDB.
- 5+ years consuming RESTful APIs with data ingestion and storage.
- 5+ years developing RESTful APIs for use by customers and 3rd
- 3+ years of professional work experience designing and implementing data pipelines in a cloud environment.
- 3+ years of experience working within Azure cloud.
- Experience in integrating and ingesting data from external data sources.
- Strong diagnostic skills and ability to research, troubleshoot, and logically determine solutions.
- Ability to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
- Comfortable managing multiple and changing priorities, and meeting deadlines.
- Highly organized, detail-oriented, excellent time management skills.
- Excellent written and verbal communication skills.
by Irma Moore | Mar 11, 2024 | Uncategorized
T Operations Manager is responsible for all information systems operations activities, including computer operations and operations support. Responsible for developing and implementing policies, procedures, and processes to improve IT operations and increase efficiency and productivity. There are times when this role may be responsible for managing technology vendors and service providers to ensure that the organization’s technology needs are met.
ESSENTIAL FUNCTIONS:
Duties and Responsibilities
- Oversee response and resolution for IT Service Desk service requests and incidents
- Manage Offshore Tier 1 Support Team
- Lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets.
- Manage internal ticket tracking system for individual and company-wide support, including the establishment and tracking against Service Level Agreements.
- Monitor, track and report KPIs monthly.
- Oversee response and resolution for IT Service Desk service requests and incidents
- Contribute and improve on all service delivery metrics.
- Collaborates with cross functionally to complete RCAs, resolve recurring issues, or complete projects.
- Identify and participate in the planning of improvements to services and processes.
- Analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase capacity.
- Provides input to policy level direction regarding standards and budget constraints.
- Makes decisions on personnel actions (hiring, terminations, promotions, etc.).
- Assigns personnel to projects and directs their activities.
- Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods.
- Prepares activity and progress reports regarding information systems operations.
- Responsible for upholding the company’s policies and procedures and collaborating with infosec team and SVP, IT to update procedures to enable the business.
Required Education and Experience
- Bachelor’s or master’s degree in computer science, information systems or a related field.
- Five or more years of experience supporting enterprise infrastructure in a fast-paced or startup environment
- Experience managing Endpoints (Mac, Windows, ChromeOS)
- Background in maintaining cloud SaaS products (FreshService, Google Workspace, JAMF, Tanium, etc.)
- Project management experience, preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Regularly required to talk or hear.
- Regularly required to use a keyboard and computer.
- Frequently required to stand, walk, sit, use hands, handle documents, and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position and hours of work and days vary Monday through Friday 9:00 am to 5:00 pm. Occasional evening and weekend work may be required, as needed.
Travel
Occasional travel will be required for this position.
by Irma Moore | Mar 11, 2024 | Uncategorized
Responsibilities
- Set and execute on the vision for Infrastructure and Operations at Tesorio
- Own the technical roadmap (i.e. infrastructure upgrades, new major technology adoption, scaling systems, automation and tooling etc.)
- Clearly define scope, objectives, key results and develop a clear, detailed plan for the execution of technical projects that are tightly aligned with business objectives
- Manage and own all aspects of our AWS cloud platform and infrastructure, and enable the success of our product development process
- Lead your teams through highly technical problems to achieve our overall strategic, operational, and financial goals
- Champion overall engineering and operational excellence; establish metrics and processes for regular assessment, feedback and improvement. Ensure that our platform is reliably delivering our value proposition for customers.
- Partner with product and engineering leaders to align the team’s priorities in support of our overall objectives.
Requirements
- 10+ years experience in software development
- 5+ years managing platform and infrastructure teams
- 5+ years in growing and scaling systems for high growth startups
- Experience managing and leading multiple areas (e.g devops, platform, infra etc)
- Expertise in Kubernetes and Terraform on AWS
- Advanced English proficiency is required for this role
- Strong understanding and previous experience with SOC 2 Compliance
- Experience communicating, influencing and working with internal stakeholders
- Preferred: previous B2B enterprise SaaS experience
- Preferred: startup experience
by Irma Moore | Mar 11, 2024 | Uncategorized
About the role:
As a Machine learning Engineer, you work mainly on creating great libraries highly focused on real world ML use cases. We’re building on top of our open-source to create more specialized code with a focus on industrial level of usage.
We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a progressive, nimble and decentralized approach to develop real-world solutions and positive user experiences at every interaction.
Objectives of this role:
- Develop specialized software for specific machine learning (ML) use cases that have broad applications, similar to [text-generation-inference](https://github.com/huggingface/text-generation-inference).
- Utilize existing library frameworks to create scalable software solutions for industrial purposes.
- Enhance the reliability, quality, and time-to-market of our software suite. Measure and optimize system performance to stay ahead of customer needs and drive innovation.
- Manage the production environment by monitoring availability and ensuring overall system health. We run our own tools
About you:
If you are a passionate Machine Learning Engineer with a keen interest in AI and proficient with Python, Rust and specialized Cuda kernels Frameworks (transformers of course + Keras or PyTorch), we would love to hear from you. Join our team and contribute to the advancement of AI technologies while working alongside talented professionals in a collaborative and stimulating environment.
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