Software Engineer

As a Software Engineer (.NET), you’ll work on the Engineering team, developing and designing software that best meets our customer’s needs. You’ll play a key role in understanding product requirements and implementing features into the existing codebase while troubleshooting issues and debugging code.

What You Will Do

  • Analyze and comprehend product requirements, collaborating closely with stakeholders to gain a deep understanding of user needs and business objectives
  • Translate complex business requirements into clear technical specifications and actionable tasks for implementation
  • Participate in product planning sessions and requirement gathering meetings to ensure alignment between technical solutions and business goals
  • Develop and implement new features and functionalities in the codebase, leveraging best practices and design patterns to ensure scalability, maintainability, and performance
  • Write clean, efficient, and well-documented code that adheres to coding standards and architectural guidelines
  • Collaborate with teammates to review code, provide constructive feedback, and maintain high code quality through continuous integration and deployment practices
  • Identify and diagnose technical issues, bugs, and performance bottlenecks through systematic troubleshooting and debugging techniques

What You Need to Succeed

  • Experience with .NET Framework (C#) is a must.  Experience with .NET Core is a plus
  • Agile processes
  • Experience with single page application frameworks (React.JS) and Javascript architecture beyond jQuery and DOM manipulation
  • Strong SQL skills (ANSI)
  • Knowledge of multi-threading and asynchronous operations.
  • Experience with unit-testing

Financial Systems Manager

  • Manage and support financial applications, including Zuora and NetSuite, including completing complex configuration where needed
  • Manage a team of Systems Engineers and Analysts responsible for financial systems management
  • Collaborate with key stakeholders across the business including Accounting, Renewals, FP&A, IT, People, and Revenue Operations during discovery stages to research and understand challenges and drive towards value-added solutions.
  • Convert complex systems and processes into digestible components for both technical and non-technical audiences
  • Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable

We’d love to hear from people with

  • Experience implementing, supporting, and optimizing financial systems such as Zuora, Netsuite, and RevPro 
  • 5+ years of hands-on experience managing Zuora Billing and experience with RevPro 
  • Bachelor’s in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
  • Extensive experience and fluency with Quote-to-cash operations
  • Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
  • Ability to quickly learn and apply new technologies as they become available
  • Comprehensive understanding of accounting and finance processes including Order to Cash, Procure to Pay, Record to Report, etc
  • Strong communication and project management skills

Preferred Qualifications

  • Netsuite certification
  • Previous people management experience

Medical Refund Specialist – Remote

  • Research, initiate follow-up, and resolve all health care insurance claim accounts with existing credit balances.

  • Analyze EOBs and/or payor correspondence to reconcile system credit balance or potential overpayments and request adjustments.

  • Navigate through various payer systems and multiple internal systems to ensure timely and accurate resolution of claims

  • Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, clinical personnel, and payer representatives to resolve credit balances.

  • Contributes to the implementation of process improvement initiatives aimed at improving the credit department

Qualifications


  • High School Diploma or equivalent required

  • Healthcare and medical claim overpayment remediation and refunding experience is required

  • 2-4+ years’ experience with accounting, transactions, or medical billing/accounting systems required

  • Knowledge or experience working with a variety of health care insurance payers is preferred

  • Intermediate computer proficiency in Microsoft Office including Excel and Outlook- required

Senior Analyst, Order Management

  • Daily review and validation of executed sales orders and invoice schedule set up and maintenance accurate customer subscriptions including overseeing setup of largest and most complex customer base. 
  • Ensure complete and timely accounting set up and provisioning of customer accounts, for initiation of customer services and relaying information to the technical support team.
  • Administer and provide manager with confirmation of month end completeness and accuracy checks  are accounted for and all service orders are properly invoiced.
  • Develop and implement systems and controls to ensure accuracy and compliance measures are met and completed.
  • Drive continuous improvement by identifying opportunities for efficiency and provide manager with recommendations on how to implement process improvements to scale and increase accuracy
  • Manage audit support by providing detailed analysis on past service orders and provide process enhancement recommendations to protect our processes from compliance deficiencies.
  • Expedite issue management with Deal Desk, Legal and Revenue teams for contract and sales order accuracy to ensure accurate billing/invoicing and timely issue resolution.
  • Manage initiatives along with other teams within the quote-to-cash department to enhance end-to-end processes. 
  • Ensure all billing operations are running properly and effectively on a daily basis.
  • Oversee and review credit memo requests and provide decision point on proper escalations when necessary.
  • Provide testing support and provide recommendations on best practices as an integral role in cross-functional system enhancements and other one time projects.
  • Support increased workload and additional hours when required (i.e. month/quarter-end).

What you need to be successful?

  • 5+ years of progressive billing experience – preferably in a high growth SaaS environment.
  • Working experience with Salesforce and Zuora preferred.
  • Exceptional communication skills, including the ability to interact with team members across all organization levels, functions and geographies.
  • Customer service oriented attitude; start with the customer and work backwards by collaborating with and assisting internal and external customers.
  • Business degree – preferably in Accounting, Finance, or Management
  • An eye for attention to detail and meticulous attention to accounting details of contracts
  • Effective management of your workload and time management to meet deadlines and work both independently and collaboratively.
  • Advanced knowledge of Excel and experience with Google Suite.

What’s in it for you?

 Wholesaler – Annuities – Independents

What you’ll be doing

Builds and directs a more complex relationship platform by identifying senior contacts within targeted firms to achieve profitable sales and Lincoln’s product breath growth.
Collaborates with internal stakeholders to ensure the proper processing of all sold products from time of sale to issuance.
Conducts firm/institution meetings and in-person meetings to achieve sales targets. (e.g. due diligence meetings, one-on-one meetings, sponsorship and speaking opportunities).
Develops a comprehensive understanding of existing/targeted firms/institutions including targeted market segments, how they operate, and/or value proposition(s) and is known by them.
Develops and maintains a more complex sales program to increase sales revenue and market share within assigned area of responsibility.
Increases penetration in territory of by optimizing and growing relationships within existing more complex firms/institutions.
Maintains sales call data in appropriate systems and/or complete sales reports.
Meets or exceeds all department and/or sales goals/targets for their assigned territory.
Utilizes expense budgets to set limits and maximize sales opportunities within their assigned territory.
Works effectively to support growth in all segments of Lincoln’s products/service offerings to maximize and capitalize on the opportunities to cross sell and penetrate assigned firms/institutions.
Adhere to LFDs Culture of Compliance. Comply with LFDs policies and procedures

What we’re looking for

Must-Haves
3-5 years’ external sales experience in the financial services industry that directly aligns with the specific responsibilities preferred
FINRA Series SIE, 6, 63, L&H
Bachelor’s degree or equivalent work experience 
Analytical skills and close attention to detail is necessary to determine proper processing of investment documents
Effective verbal and written communication skills
Reading skills to interpret documents in standard English text such as policies, proposals, applications, and procedures
Skill in writing grammatically correct routine business correspondence such as brief transmittal memoranda
Skill in analyzing information, problems, situations, practices or procedures
Skill in systematically arranging documents into groups or categories according to established criteria
Ability to prioritize work based on business needs
Ability to multitask between daily and weekly work assignments
Ability to adapt quickly in a changing work environment
Ability to work independently in a team environment