by Irma Moore | Mar 22, 2024 | Uncategorized
- Manage multiple requests and priorities — exercising judgment, and seeing beyond the day-to-day to anticipate changing needs.
- Deliver timely, accurate and informative analyses and reports to business partners to support West IT operations.
- Filter Data by reviewing reports and performance indicators to identify and correct problems.
- Acquire data from primary or secondary data sources and maintain databases.
- Interpret data, analyze results using statistical techniques and provide ongoing reports.
- Transform datasets and quantitative analysis into compelling visuals.
- Develop and maintain dashboards and standard reports.
- Ad-hoc reporting as required.
- Implements process improvements to reduce manual efforts and delivery quality results in all reporting deliverables.
- Drive the evolution of solutions and ensure they meet requirements.
- Performs other duties as assigned.
Requirements:
- Ability to relate professionally with people, analytical abilities, maintain logs/records, motivate others, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
- Demonstrated ability to meet deadlines with high quality deliverables.
- Excellent written and verbal communications skills.
- Ability to work independently and deliver quality results in a fast-paced environment. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Strong creative vision with an understanding of business objectives.
- Advanced Microsoft Office skills including Outlook, Excel, and PowerPoint required.
- Aptitude to rapidly learn other relevant tools (e.g. Power BI, Tableau, SQL Server, etc.).
- Must have the ability to build collaborative relationships.
- Bachelor’s Degree in appropriate field of study or equivalent work experience (7+ years).
by Irma Moore | Mar 22, 2024 | Uncategorized
nsure healthcare information security best practice controls are in place and they adhere to HIPAA utilizing a common control framework (i.e. NIST, HITRUST)
Partner with Marketing to design, test, measure and refine strategies focused on driving customer acquisition, retention, reactivation, frequency, spend and lifetime value
Develop master data management (MDM) strategies to collect, maintain, and leverage data for common business entities
Develop metadata management strategies to collection, maintain, and leverage application and system metadata
ANCILLARY DUTIES AND RESPONSIBLITIES
Provide technical guidance, mentoring, and coaching to data and application engineers
Implement reliable and scalable automation solutions using out of box thinking, delivering high quality user experiences
Partner with vendors to ensure we are maximizing the benefits of our systems and tools.
REPORTING RELATIONSHIP RESPONSIBILITIES
_X__ No supervisory responsibilities
____ Provides work direction only
____ Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
MINIMUM REQUIREMENTS OR QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
Education/Experience:
Bachelor’s degree in Business, Computer Science, Software Engineering, Mathematics, MIS or related field preferred
Database knowledge: Snowflake, PostgreSQL, Elasticsearch, Azure Synapse, Azure Data Lake
Data streaming and CDC technologies: Kafka, FiveTran, Databricks
Data visualization tools and frameworks: Power BI, Tableau, Looker
Experience with AI/ML engineering
Knowledge of SaaS / PaaS / IaaS / DaaS platforms (AWS, GCP, Azure) including Infrastructure as code with Terraform, or similar, utilization
Expert knowledge of best security practices for cloud apps
Expert with CI/CD pipelines
Experience with understanding HIPAA/HITECH regulations and guidelines for securing ePHI & PII data
Proven ability to facilitate cross-functional teams to develop, document and improve processes
Qualifications:
10+ years of experience in data analytics 10+ years of experience programming in SQL 10+ years of experience in ETL/data movement 5+ years with APIs, microservices 5+ years of experience in MS Azure cloud technologies 5+ years of experience programming in Python/Java/C#
by Irma Moore | Mar 22, 2024 | Uncategorized
- Analyze results and create or maintain documentation in accordance with established procedures.
- Analyze reporting requirements, extract, and interpret data, and ultimately provide recommendations to management.
- Document and track issues and test results, then constructively and concisely reports findings or discrepancies.
- Develop streamlined and automated approaches for gathering and delivering data, thereby reducing manual business processes where possible.
- Must possess the ability to clearly document reporting logic and processes for auditability.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor’s Degree Business Administration or related analytical field (ie Management Information Systems, Engineering, Math/Statistics, or Computer Science) preferred
EXPERIENCE
- At least 5 years of requisite data analysis and analytics experience; banking industry preferred
- Excellent verbal and writing skills with a strong business acumen required
- Basic understanding of programming languages and concepts required
- Demonstrated technical expertise in data analysis, design of KPI dashboards, scorecards, and ad hoc analysis required
- Large ERP Software Experience; Lawson and Workday preferred
- 1-2 years of experience with BI Tools; Tableau, Power BI and/or Python, and SQL preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Analytical — Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data, designs work flows and procedures.
- Communication – Ability to communicate by clearly conveying information to individuals or groups.
- Dependability — Follows instructions, responds to leadership direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.
by Irma Moore | Mar 22, 2024 | Uncategorized
- Creates and maintains record listings in a resource database of organizations that provide programs and services for Iowans with disabilities.
- Communicate effectively through various forms of communication (phone, email, Zoom) with service providers throughout the state and nationwide.
- Research and gain knowledge of the complex systems of support for Iowans with disabilities and their families for understanding, to share information with the team, and to accurately add new services to database record listings.
- Analyzes data for quality improvement and information dissemination initiatives.
- Represent Iowa Compass by providing information about the program’s mission to internal and external stakeholders.
- Assists service providers in completing an annual verification to ensure their organization’s programs and services are accurately listed.
- Contribute ideas and work collaboratively with the Iowa Compass team.
- Reports regularly to the Iowa Compass Program Manager on the status of activities. Reports on the status of tasks and projects to the Database Administrator, as requested.
Required Qualifications:
- Bachelor’s Degree in related field or equivalent combination of education and experience in data curation and analysis.
- Inform USA’s Community Resource Specialist – Database Curator (CRS-DC) certification required at time of hire, or within 18 months of employment.
- One year experience providing data analysis, including the ability to become proficient in learning new and changing applications and software.
- Extensive proficiency in working with various communication tools (Skype, Microsoft Teams, Microsoft SharePoint, Zoom, etc.) including being able to perform in an online work environment.
- Excellent written and verbal communication skills, ability to quickly develop rapport.
- Experience successfully working in a position requiring independent judgement including effective task management that requires a high level of attention to detail, prioritization, effective communication, and critical thinking.
- Experience working as a cooperative and interactive member of a remote team.
- Ability to travel occasionally for professional conferences or team events at the Center for Disabilities and Development.
by Irma Moore | Mar 22, 2024 | Uncategorized
- Interact with the patient referral sources to process new applicants
- Steward patient accounts from initial contact through final approval/denial
- Prioritize multiple, concurrent assignments and work with a sense of urgency
- Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes
Requirements
Education and Experience – Remote Care Coordinator
- High School diploma or equivalent preferred
- 2-4 years Care Coordinator experience and/or training desired
- Or equivalent combination of education and experience
- Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment
- Knowledge in insurance billing methods and general pharmacy operations, preferred
- Ability to utilize all systems for maximum efficiencies (Word, Excel, MS Outlook, company proprietary software – ConnectSource, telephone and call center software)
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