- Manage multiple requests and priorities — exercising judgment, and seeing beyond the day-to-day to anticipate changing needs.
- Deliver timely, accurate and informative analyses and reports to business partners to support West IT operations.
- Filter Data by reviewing reports and performance indicators to identify and correct problems.
- Acquire data from primary or secondary data sources and maintain databases.
- Interpret data, analyze results using statistical techniques and provide ongoing reports.
- Transform datasets and quantitative analysis into compelling visuals.
- Develop and maintain dashboards and standard reports.
- Ad-hoc reporting as required.
- Implements process improvements to reduce manual efforts and delivery quality results in all reporting deliverables.
- Drive the evolution of solutions and ensure they meet requirements.
- Performs other duties as assigned.
Requirements:
- Ability to relate professionally with people, analytical abilities, maintain logs/records, motivate others, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
- Demonstrated ability to meet deadlines with high quality deliverables.
- Excellent written and verbal communications skills.
- Ability to work independently and deliver quality results in a fast-paced environment. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Strong creative vision with an understanding of business objectives.
- Advanced Microsoft Office skills including Outlook, Excel, and PowerPoint required.
- Aptitude to rapidly learn other relevant tools (e.g. Power BI, Tableau, SQL Server, etc.).
- Must have the ability to build collaborative relationships.
- Bachelor’s Degree in appropriate field of study or equivalent work experience (7+ years).
