by Irma Moore | Mar 29, 2024 | Uncategorized
- Monitor the system performance by performing regular tests, troubleshooting, and integrating new features.
- Recommend solutions to improve new and existing database systems.
- Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results
- Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions
- Engage in technical discussions with senior engineers to define logical and conceptual data flows
- Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
- Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
- Results Focused: Leverage data to understand how the product is performing and prioritize work
- Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
- Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
- Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset
Experience you’ll bring:
- 5 to 7 years of Data Architecture experience delivering world class software or capabilities
- Undergraduate degree required, advanced degree is a plus
- Proven ability to work closely with engineering teams and other product teams to prioritize and deliver features
- Experience of identifying customer problems, roadmap prioritization, writing detailed requirement documents, managing a backlog and maintaining thorough documentation.
- Strong execution skills, with a focus on driving results
- Experience writing hypotheses, experimenting, and following a “build, test, iterate” approach
- Experience embracing an end-to-end view of the product lifecycle, including discovery, first use and support
- Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others
- Strong written and verbal communication skills, including the ability to inspire teams around a vision and influence key stakeholders
- Curious and a learning mindset
- Bachelor’s degree in computer science, computer engineering, or relevant field.
- A minimum of 5 years’ experience in a similar role.
- Strong knowledge of database structure systems and data mining.
- Excellent organizational and analytical abilities.
- Outstanding problem solver.
- Good written and verbal communication skills.
by Irma Moore | Mar 29, 2024 | Uncategorized
- Synchronizes data on claims and provider databases and provides expertise on business requirements for multiple business regions.
- Identifies, analyzes, and resolves issues for multiple system provider databases.
- Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes.
- Validates the data to be housed on provider databases and ensures adherence to business and system requirements of customers as it pertains to contracting, network management and credentialing. Researches and resolves complex exceptions and error reports.
- Determines regional/cap/business indicators for multiple business areas to assure accurate reimbursement based on provider contract and area fee schedules.
- Determines training needs and provides training to less experienced associates and outside customers on multiple provider data base systems and with multiple business requirements.
Minimum Requirements
- H.S. diploma
- Minimum of 3 years provider database experience; or any combination of education and experience, which would provide an equivalent background.
by Irma Moore | Mar 29, 2024 | Uncategorized
Responsibilities
- Prepare source data for computer entry by compiling and sorting information.
- Process source documents by reviewing data for deficiencies.
- Resolve deficiencies by using standard procedures or returning incomplete documents for resolution.
- Enter data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintain data entry requirements by following data program techniques and procedures.
- Verify entered data by reviewing, correcting, deleting, or reentering data.
- Maintain operations by following policies and procedures and reporting needed changes.
Qualifications
Required
- High School diploma or GED equivalent required.
- Proficiency in Microsoft Office products, specifically Excel, Word and Outlook.
Preferred
- At least 1 year of customer service work experience
by Irma Moore | Mar 28, 2024 | Uncategorized
- Identify current and future customer requirements by establishing personal rapport with potential and actual customers to understand service requirements
- Provide technical and engineering expertise to IT professionals by answering questions regarding integrations and data.
- Work with product management to provide feedback and requirements from prospects and customers, serve as an advocate on product roadmap and new feature requests
- Contribute to team effort by accomplishing related activities as needed
- Travel periodically based upon customer and business needs
- Gather and document detailed integration requirements for both API and EDI integrations
- Create, communicate, and manage integration project plans
- Accompany Loadsmart Sales employees to pitch meetings that involve technical stakeholders, and help customers understand integration vision and value as part of the pre-sales process.
REQUIRED QUALIFICATIONS:
- 3-5 years of experience working in a solutions engineering and/or technical project management capacity dealing directly with customers and various technical teams
- 1+ years of supply chain and transportation technology experience
- Proven track record of project management, software implementation and systems integrations
- Strong written and verbal communication skills in order to effectively communicate with customers, prospects and internal teams
- Familiarity with EDI and APIs in the logistics industry is a big plus.
by Irma Moore | Mar 28, 2024 | Uncategorized
Key tasks:
- Perform security and compliance assessments on new and existing infrastructure and applications to ensure adherence and effective controls are in place.
- Implement existing and new compliance requirements.
- Collaborate with stakeholders to ensure corrective actions are in place; document lessons learned.
- Provide support in due-diligence and third party risk assessment efforts.
- Ensure adherence of risk policies with SAP NS2 standards.
- Provide reports on analysis and corrective actions in the event of security incidents and alerts.
- Support internal and external audit processes, as needed.
- Perform business impact analysis and develop/maintain risk register.
- Collaborate with leadership to develop risk metrics and dashboard; generate periodic reports as defined by the metrics and as needed by management.
- Assist business and IT partners with risk vulnerability remediation activities.
- Stay abreast on emerging regulatory updates, technological trends, and changing threat landscape to inform new policies and standards.
Experience and Education Requirements:
- Bachelor’s degree or relevant professional experience
- 2-5 years of experience working in risk management and compliance functions
- Familiarity with Risk Management solutions and processes
- Familiarity with security laws, strategies, processes, standards, and services
- Security Certifications like CISSP, CISA, CISM, GCFA, GCIH, GCIA, GNFA, GREM, GCCC, or Security+ are an asset
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