IT Support Specialist

Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot’s comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role: 

Carrot is looking for an experienced IT Support Specialist to join our amazing IT Operations team.  The right candidate will be a solid IT all-rounder with a passion for helping up-level people, processes, and systems across the company.  You’ll have an entrepreneurial spirit that drives you to create seamless technology experiences for our users around the world.  

With this role, we’re looking for a high level of productivity app expertise.  You are an expert with Google Workspace, Slack, Confluence, JIRA, etc, and know how to help our users get the most out of their collaboration tools.  You’ll also help make sure we have the right set of tools at Carrot.  You’ll help make sure we’re efficient with the procurement, management, and inventory of our software and hardware assets. 

What we’re looking for:

  • Experienced providing technical support to users in remote and in-office environments
  • Deep expertise with modern cloud productivity solutions: Google Workspace, Slack, JIRA, Confluence.  You have advanced knowledge of how to get the most out of these applications
  • Experience managing a suite of saas applications at scale.  You have been involved in procurement, license management, and lifecycle management of saas applications
  • Experience with computer asset management and inventory practices
  • Experience running technical trainings for user groups, including onboarding for new users
  • Background with leading MDM platforms, including JAMF and Intune
  • Strong with Mac and Windows systems internals, including user troubleshooting
  • Bent on delivering a seamless user experience

What you’ll do:

  • Oversee the suite of collaboration tooling in use at Carrot and ensure our users have great experiences using the tools we offer
  • Provide expert guidance to users and teams who are in need of collaboration and work management solutions
  • Evolve our practices around Google Drive, Confluence etc such that information is easy to engage with, while also meeting high-security standards
  • Ensure our ITSM practices and tools are best of breed.  Offer ITSM expertise as a service to the business
  • Work to improve our procurement and asset management practices for hardware and software
  • Act as an escalation point for the broader IT Operations team for user productivity issues
  • Work with Finance and our CIO to manage budgets and costs for IT spend
  • Work with the broader IT team to provide training, documentation, and learning opportunities

Compensation: 

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $80,000-$140,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company’s Most Innovative Companies, CNBC’s 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. 

Carrot teams span more than 40 states across the United States and dozens of countries around the world. Carrot has received numerous workplace awards, including Fortune’s Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.

Salesforce DevOps Engineer (Remote)

As a Salesforce DevOps Engineer, you will be at the core management piece of the release process from lower environments to production for our current CRM and ERP platforms within Salesforce and FinancialForce. As we continue to evolve our Sales and Finance ecosystem, we seek a hands-on DevOps Engineer with both admin and developer expertise. You will be responsible for owning our release process, enhancing our existing toolsets, and optimizing the release process through automation and adherence to DevOps best practices while remaining SOX compliant.

The impact you’ll make:

  • Develop and implement a comprehensive Salesforce DevOps strategy and roadmap, ensuring the efficient and effective delivery of Salesforce applications while aligning with core engineering standards 
  • Own the production pipeline as to how we promote code within our lower environment to production while staying in SOX compliance
  • Manage the end-to-end continuous integration and deployment (CI/CD) process for Salesforce applications, including source control, build automation, test automation, and deployment automation using Copado and GitHub
  • Oversee the release management process, including environment management, release planning, release coordination, user acceptance testing, and deployment scheduling to ensure smooth and error-free deployments
  • Administer Salesforce sandboxes, including creation, configuration, refreshes, and data management, to provide development, testing, and training environments for the team
  • Ensure the security and compliance of Salesforce applications by implementing appropriate security controls, adhering to security best practices, and maintaining compliance with relevant regulations and standards
  • Foster cross-departmental collaboration between DevOps, Core Engineering, Enterprise Applications, and business teams by facilitating effective communication, promoting knowledge sharing, and encouraging cross-functional cooperation
  • Stay updated with Salesforce platform updates, new features, and industry best practices related to DevOps. Continuously evaluate and implement new tools and technologies to improve the efficiency and effectiveness of the DevOps process
  • Create and maintain comprehensive documentation of the DevOps processes, configurations, and workflows. Provide training and support to development and operations teams to ensure understanding and adherence to DevOps practices
  • Monitor the performance of Salesforce applications, identify bottlenecks, and implement performance optimization strategies to enhance system reliability and user experience
  • Work as part of the Engineering team 24×7 on-call shift rotation to troubleshoot production, and performance issues, including off-hour maintenance as required

What you’ve accomplished:

  • 5+ years of working in cloud-based infrastructure and Salesforce Release Management
  • Strong experience in working with a Sarbanes Oxley (SOX) compliant ecosystem
  • Experience with implementing systems like Copado
  • Ability to read and interpret and Apex, SQL/SOQL/SAQL code
  • Solutioning experience across Sales and Service Cloud
  • Ability to design for processes that are efficient and solutions that are scalable
  • Results oriented, highly organized who can handle multiple competing priorities in a fast-paced agile environment
  • Experience with Apex
  • Experience with SQL, SOQL
  • SF Deployment: SFDX, Change sets, SF Metadata API, Copado
  • Version control tools: Git, Bitbucket
  • Experience in any programming language (Python, Java), test automation, AWS cloud, Code coverage, Unit testing
  • Ability to learn fast and be adaptable to environments and change
  • Must be good at verbal communication and diplomacy
  • Must be capable of self-managing. Prioritization and time management are an absolute must

Bonus Points:

  • Computer science or another engineering background
  • Salesforce Certifications 
  • Copado Fundamentals I and II Certifications
  • Experience with CI tools such as CircleCi, Jenkins, Travis, Drone, Semaphore, CodeFresh, Copado, etc.
  • Experience with monitoring and observability with tools like Prometheus, CloudWatch, DataDog, and Grafana
  • Experience with GitOps and ArgoCD.

The base pay range for this position is $123,000.00 – $140,000.00

2024 Benefits for Full-Time, Regular Employees:

  • Physical Health benefits: Medical, Dental & Vision:
    • Employee – employer paid premium 100%
    • Company contribution to a HSA when electing the High Deductible Health Plan
    • For plans that offer coverage to your dependents, you pay a small contribution
  • Mental Health benefits:
    • Free access to CALM app for employees and dependents
    • Employee Training
    • Mental Health seminars and Q&A sessions
  • Basic Life & AD&D – employer paid 1x salary up to $250,000
  • 401(k) Retirement Plan (with employer match contribution)
  • Generous PTO, Paid Sick Leave, and Company Holidays
  • Supplemental, voluntary benefits
    • Student Loan Repayment/529 Education Savings – including a company contribution
    • FSA (Medical, Dependent, Transit and Parking)
    • Voluntary Life and AD&D Insurance
    • Critical Illness Insurance
    • Accident Insurance
    • Short- and Long-term Disability Insurance
    • Pet Insurance
    • Family planning/fertility
    • Identity theft protection
    • Legal access to a network of attorneys
  • Paid parental leave

Why Work at Weedmaps?

  • You get to work at the leading technology company in the cannabis industry
  • You get to play a meaningful role in helping to advance cannabis causes, including helping improve the lives of patients who rely on the benefits of cannabis
  • You get an opportunity to shape the future of the cannabis industry
  • You get to work on challenging issues in a collaborative environment that encourages you to do your best 
  • You get to work in a casual and fun environment; no fancy clothes required, but you are free to dress to the nines!
  • Generous PTO and company holidays
  • Numerous opportunities and tools to learn and grow your professional skills
  • Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!

Backoffice Fullstack Engineer

endr is one of the largest buyers of software in the world. With over $500m+ in savings for our customers, across $4.2bn worth of processed spend, our platform enables 3,000+ organizations to save every time they purchase SaaS. Headquartered in Boston with a second location in Charleston and over 150 employees, we are building a team that can take us to the future state of frictionless buying. Some customers include HubSpot, The Washington Post, and DraftKings.

In June 2022 we announced that we raised $150 million at a $1 billion valuation for our Series B, co-led by Craft Ventures and Softbank

Since 2018, we have:

  • Managed $4,2b+ in software spend
  • Saved $500M+ for our customers

We want you to join us on our mission to fix how companies buy SaaS. We want to hear from you if you’re looking for an opportunity to make a significant impact, solve interesting challenges, and help customers. Join Vendr’s pioneering teams and help transform how companies discover, purchase, and manage software. 

As a Fullstack React/Remix Engineer for Vendr, you will play a crucial role in developing Backoffice, our groundbreaking user-facing tool designed to streamline supplier and document management for internal teams. You will leverage your expertise in React, Remix, and fullstack engineering to create an intuitive and efficient user experience that empowers our teams to serve our customers with best-in-class data and tools for retrieving and managing that data.

You Will:

  • Develop and implement key features of Backoffice, focusing on supplier management and document handling capabilities
  • Build tools that allow users to view, search, filter, and manage supplier information, including profiles, documents, and analytics
  • Develop features that enable users to upload, search, view, and interact with documents, leveraging full-text search and actionable insights
  • Collaborate with cross-functional teams to design, build, and launch new products that align with Vendr’s strategic objectives and help our internal teams move faster in serving our customers
  • Optimize components for maximum performance and user experience
  • Contribute to the development of reusable, modular, and scalable code
  • Troubleshoot and debug issues, ensuring the highest quality of code
  • Stay up-to-date with emerging trends, technologies, and best practices in front-end development
  • Mentor and guide junior developers, fostering a culture of continuous learning and growth

You Have:

  • Proven experience as a React developer with a strong portfolio or GitHub repository showcasing your work
  • Familiarity with Remix and its ecosystem
  • Proficiency in JavaScript, HTML, and CSS
  • Experience with UI libraries such as Radix UI is a plus
  • Strong understanding of responsive design and cross-browser compatibility
  • Excellent problem-solving skills and attention to detail
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • A passion for writing clean, efficient, and maintainable code

    #LI-REMOTE

Why Vendr

  • We’re a disruptor – we’re changing the way SaaS is purchased and managed
  • We have the right value proposition at this time, (we save companies time and money and help them grow efficiently)
  • We’re a startup with durable growth
  • We have great people and a strong culture, (check out our values here)
  • Competitive pay & benefits **applicable to U.S. employees, ask our team for details on our International benefits**
    • Medical, Dental, Vision with 75% company-paid premiums
    • HSA contribution
    • Flexible PTO
    • 12 paid company holidays in addition to PTO
    • 4% 401k matching with no vesting period
    • WFH stipend
    • Education & wellness reimbursement
    • All Mac environment

Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time.

IAM Engineer – SailPoint IDN

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

About the role:

GuidePoint is expanding its Identity and Access Management service offerings and is hiring an Identity Governance and Administration Engineer with SailPoint IDN Implementation experience.

Roles and Responsibilities:

  • Responsible for implementation and enhancement of the SailPoint IDN Identity Governance and Administration (IGA) solutions
  • Gather and Document technical requirements and design
  • Act as subject matter expert for client discussions

Experience Required:

  • Hands-on experience with designing, architecting & building IGA solutions involving SailPoint IDN technologies.
  • Experience with common connectors including Active Directory (AD), Azure AD, JDBC, exchange, web service connector and authoritative source integration (such as SAP and Workday)
  • Experience with XML, JSON, and web services (REST/SOAP)
  • Experience with configuring workflows including joiner, leaver, mover
  • Experience with configuring user access certification campaigns
  • Experience with configuring segregation of duties policies
  • Experience with the software development lifecycle (SDLC)
  • Strong verbal and written skills to develop technical documentation and presentations
  • Experience in leading technical discussions related to IGA with technical and non-technical stakeholders.
  •  SailPoint IDN Engineer certification HIGHLY PREFERRED

Perks:

  • Access to vendor supplied training as well as paid vendor certifications
  • Opportunity to learn additional IAM security tools
  • 100% Remote work

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.


Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.  

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

  • Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
  • 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
  • 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
  • 12 corporate holidays and a Flexible Time Off (FTO) program
  • Healthy mobile phone and home internet allowance
  • Eligibility for retirement plan after 2 months at open enrollment
  • Pet Benefit Option

Senior Coding Specialist

Are you looking for a career that aligns your passion and values with your purpose? Then we are looking for you! 

At Valera Health we are at the forefront of tele-mental health. We are committed to delivering compassionate mental health care that is accessible and affordable to all. To learn more about Valera, check us out HERE.

Watch to learn more about Valera Health here!

Senior Coding Specialist

Primary Purpose: The primary purpose of the Senior Coding Specialist at Valera Health is to ensure the accuracy, completeness, and compliance of medical coding for patient records. This role involves analyzing clinical documentation, assigning appropriate codes for diagnoses and procedures, and collaborating with healthcare providers to optimize coding practices. The Senior Coding Specialist will also provide mentorship to junior coders, contribute to process improvements, and support the organization in maintaining high standards of data integrity and regulatory compliance.

Job Duties:

Perform internal audits as necessary including:

i) Review patient chart documentation for accuracy, coding compliance, and process adherence.

ii) Conducts complete and timely comprehensive audits with the ability to consistently meet coding standards of 90% accuracy and provide coding and documentation education

iii) Performs pre-and post-billing chart reviews to ensure the clinical documentation provides evidence of compliance with coverage requirements, Valera Health policy, and regulatory requirements including evaluation and management, and treatment rendered by VH providers. 

  • Ability to research, apply, and keep abreast of all Valera Health policies/procedures, local/state/federal laws/regulations, and serve as a resource to care center locations/divisions in these areas.
  • Communication and coordination of provider education sessions and written summaries.
  • Keep abreast of applicable policies and regulations.
  • Administrative – team meetings, attend routine meetings with the Compliance  Committee as needed, report findings as necessary, and demonstrate the Company’s Mission, Vision, and Values through both professional behavior and job performance on a day-to-day basis to meet all expectations of the position.
  • Communicate with the Compliance/ Security Officer as needed any reportable findings or matters identified during the audit that would put the  Company at risk.
  • Communicates and informs the care center locations/divisions and leadership of audit findings and corrective action plans.
  • Prepares accurate, concise, and timely written executive summary of findings and coordinates all provider education sessions.
  • Provides feedback to the Compliance Officer and Director of Revenue Cycle Management and other Valera Health departments regarding recommended revisions or updates to Valera policies, education opportunities, and documentation system enhancements.
  • Adheres to all Valera’s policies and procedures, the Code of Conduct, the  Employee Handbook, the mandatory Ethics and Compliance, and HIPAA  privacy and security programs.
    • Associate’s or Bachelor’s degree in Health Information Management, Medical Coding, or a related field preferred but not required. 
    • Current certification as a Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent.Participates in special projects and performs other duties as assigned.

Qualifications:

Education and Certification or a combination of equivalent experience:

  • Associate’s or Bachelor’s degree in Health Information Management, Medical Coding, or a related field preferred but not required.
  • Current certification as a Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent.Experience:
  • A minimum of 5 years of coding experience in a healthcare setting, with a focus on mental health services preferred.
  • Demonstrated experience in coding complex medical cases and using ICD-10-CM, CPT, and HCPCS coding systems. 

Technical Skills:
Proficient in using electronic health record (EHR) systems and coding software.
Strong knowledge of coding guidelines, medical terminology, anatomy, and physiology.
Familiarity with regulatory requirements & compliance standards related to medical coding.

Analytical Skills:
Ability to interpret and analyze clinical documentation and patient records accurately.
Detail-oriented with a high level of accuracy in coding and documentation.
Communication and Interpersonal Skills:

Excellent written and verbal communication skills:

Ability to work collaboratively with healthcare providers, clinical staff, and administrative teams.

Strong mentoring and training skills to support the development of junior coding staff.

Physical Demands:
Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10 lbs).
  • We hire people from all backgrounds because that’s what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


This job posting/description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

*In compliance with all states and cities that require transparency of pay, the compensation for this position has a guarantee of no less than $58,000.00 to $65,000.00 annually. Note wages may vary based on license level, productivity, experience, location, and skills.

Benefits include but not limited to:

  • Health, Vision & Dental Insurance 
  • 401k through the Standard
  • Paid Time Off
  • Short Term Disability
  • Life Insurance
  • Office Equipment
  • Many more

Be part of our mission!

We are very proud of the work that we do and it takes a great team to make it happen! If you are interested in one of our open positions, we’d love to start the conversation.

We hire people from all backgrounds because that’s what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.