by Irma Moore | Jul 19, 2024 | Uncategorized
About McNeilus, an Oshkosh Company
McNeilus Truck and Manufacturing Inc. is committed to serving everyday heroes and is an industry leading designer and manufacturer of refuse truck bodies. McNeilus produces a complete line of high-performance rear load, front load, and automated side load refuse bodies to augment any refuse collection fleet. Our team members are critical in our mission of supporting waste warriors and keeping communities safe and clean.
THE ROLE
The Senior Service Technician- Customer Support will support internal and external customers via phone, email, face to face, or other media communication. This role will assist to repair and provide guidance on the overhaul of refuse equipment in the field.
This position is primarily a remote position but will require regular travel in the eastern United States.
YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.
- Troubleshoot the root cause of technical issues on various refuse equipment and identify the necessary actions to resolve issues.
- Maintain a professional relationship with customers and other departments necessary to support the customer.
- Provide guidance for other service technicians on a mentor level as needed
- Communicate all service related McNeilus documentation such as service field bulletins, information notices, and product updates to both McNeilus customers and other team members.
- Develop and maintain a knowledge database that will assist customers as a self-help and self-diagnostic tool for future support.
- Lead training efforts, schedule and coordinate team training meetings as needed.
- Generate and utilize data from systems to provide analysis and guide other customer support service technicians in repair efforts.
- Participate in New Product Development (NPD) teams as a service representative and in engineering change notice review.
- Collaborate in continuous training efforts, both internally and externally, to maintain and increase proficiency on various products.
MINIMUM QUALIFICATIONS
- High School Diploma or its equivalent with five (5) or more years of experience in the field or in a related area.
- Ability to obtain a Passport.
STANDOUT QUALIFICATIONS
- Associate’s degree in the field or a related area.
- Seven (7) or more years of experience.
- Experience with contact center or hands on equipment repair work.
- Experience in troubleshooting manufacturing equipment.
- Strong problem-solving proficiencies.
- Excellent verbal and written communication skills.
- Very detail oriented.
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email [email protected] .
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation’s legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be “U.S. Persons,” as defined in these regulations. Generally, a “U.S. Person” is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
by Irma Moore | Jul 19, 2024 | Uncategorized
As a Site Reliability Engineer (SRE) at Shopmonkey, you’ll be instrumental in ensuring the reliability, scalability, and performance of our systems and services for both internal and external stakeholders. We’re seeking a seasoned professional who demonstrates mastery in computer science fundamentals and possesses a track record of independently implementing and delivering end-to-end, cloud-native solutions. This role requires strong backend expertise, including a deep understanding of our application’s infrastructure, alongside proficiency in Site Reliability Engineering principles.
What you will do:
- Work directly with an Engineering Lead and other team members in the Platform and engineering teams to ensure reliable system functionality and scalability.
- Lead efforts in designing, building, and maintaining highly scalable, reliable, and secure infrastructure solutions.
- Drive initiatives to improve system reliability, performance, and scalability.
- Act as a subject matter expert in incident response, participating in on-call rotations and resolving production issues promptly.
- Design and implement robust monitoring, alerting, and incident response mechanisms to ensure system uptime and availability.
- Conduct post-incident reviews and implement preventive measures to mitigate future incidents.
- Mentor junior team members and contribute to their professional development.
- Stay abreast of industry best practices and emerging technologies, advocating for their adoption where applicable.
We are looking for people who have:
- Extensive experience in backend development and automation, with proficiency in: Bash, Golang, SQL and Typescript.
- Strong understanding of Site Reliability Engineering principles and practices.
- Demonstrated experience in designing and implementing scalable and reliable infrastructure solutions.
- Expertise with public cloud providers (GCP, AWS, Azure)
- Expertise with Distributed Systems, managed with Kubernetes
- Minimum of 7 years of professional software development experience, with a focus on site reliability engineering or infrastructure operations.
- Experience with PubSub/Eventing patterns is advantageous.
- Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
In the United States the range is typically a salary of $160,000 to $180,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees) Other benefits vary upon location outside the United States, and employment status):
💪🏼 Health & Wellness
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
✈️ Time Off
- 11 paid holidays
- Flexible time off – take the time off you need!
🥰 Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
🌟 Personal & Professional Development
- Weekly internal product & company training sessions
- Monthly events & education activities focused on DEIB, personal and/or professional development
- Individual career progression plans and leadership/management training
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).
Shopmonkey was once again named as one of America’s Best Startup Employers by Forbes in 2023 and 2024.
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
by Irma Moore | Jul 19, 2024 | Uncategorized
Shopmonkey’s vision is to help every shop thrive by equipping them with the tools they need to run and grow their business. Our cloud based all-in-one shop management software takes owners and technicians from the initial quote stage all the way to cashing out a satisfied customer. Our software has a modern and intuitive UI and our backend is powered by the latest technologies so our clients can focus on the things they do best.
As a Full-Stack Engineer at Shopmonkey you will be a crucial part in delivering new and innovative technology solutions. You will be a part of a globally distributed team and work closely with other engineers, product and design. We have a variety of exciting projects on the roadmap and we will make sure to pair you up with a squad that is doing work you are interested and passionate about. Our ideal candidate has prior full-stack development experience in our tech stack – Javascript/Typescript, Node.js and React.
You Will Have The Opportunity To:
- Develop production quality code and deploy that code to the cloud
- Improve the overall quality and performance of code
- Build a world class modern product for an industry full of outdated technology
- Be a part of the product discussion and lead technical discussions
- Participate in architectural discussions
- Test software to ensure responsiveness and efficiency
- Be a mentor and coach to engineers that are less experienced
- Opportunity to be a part of the technical interview panel and help us build out an inclusive and diverse team
We Are Looking For People Who Have:
- Developed and deployed production quality code in all of our tech stack – JavaScript/Typescript, Node.js, React + Redux
- Familiarity with relational and noSQL databases like MongoDB, PostgreSQL, Redis
- Experience with SDLC methodologies – agile
- The ability to write performant and optimized code for external facing software products (SaaS)
- Conducted code reviews and have to ability to provide constructive feedback
- Prior experience partnering and collaborating with other engineers, product and design
Bonus Points:
- Prior experience working at a high growth startup
- Bonus points if you have experience with AWS, Kubernetes, ElasticSearch and Apache Kafka
In the United States the range is typically a salary of $135,000 to $165,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
🏡 Fully Remote Work!
- $1,000 to set up your home office
- $20 phone/internet monthly reimbursements
- Virtual activities and in-person meet-ups
- Laptop and super rad swag provided
- Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees) Other benefits vary upon location outside the United States, and employment status):
💪🏼 Health & Wellness
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
✈️ Time Off
- 11 paid holidays
- Flexible time off – take the time off you need!
🥰 Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
🌟 Personal & Professional Development
- Weekly internal product & company training sessions
- Monthly events & education activities focused on DEIB, personal and/or professional development
- Individual career progression plans and leadership/management training
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).
Shopmonkey was once again named as one of America’s Best Startup Employers by Forbes in 2023 and 2024.
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].
by Irma Moore | Jul 18, 2024 | Uncategorized
Overview
GovCIO is currently hiring for a Technical Writer to support customer technical documentation and policy writing efforts. This position will be located in Hanover, MD and will be fully remote position.
Responsibilities
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.
- Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
- Gathers information through research, statistical reports and interviews with technical staff.
- Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
- Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.
- Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
Qualifications
High School with 9+ years (or commensurate experience)
Required Skills and Experience
- Clearance Required: Secret
- Demonstrated experience in an IT related or technical organization.
- Expert in using Microsoft Professional Suite and Adobe Acrobat Professional.
- Strong collaboration and communication skills with the ability to work effectively in a team environment.
- Strong analytical skills to understand complex technical information and translate it into clear and concise documentation.
- Self-motivated with the ability to work independently and manage multiple projects simultaneously.
- Detail oriented with a focus on accuracy and completeness.
Preferred Skills and Experience
- Experience working in an Agile environment
- Certification(s) in relevant technologies
Company Overview
GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range
USD $95,000.00 – USD $110,000.00 /Yr.
Submit a referral to this job (https://careers-govcio.icims.com/jobs/4338/technical-writer/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)
Location US-Remote
ID 2024-4338
Category Technical Writing
Position Type Full-Time
by Irma Moore | Jul 18, 2024 | Uncategorized
The Hill, a division of Nexstar Media Group, is looking for an Associate Editor to join our newsroom.
This is an opportunity to break into the ground floor of a newsroom covering the 2024 elections for the White House and Congress.
The successful applicant will work closely with other reporters and editors to generate ideas and craft and refine non-partisan stories on politics, healthcare, national security and other coverage areas. We’re looking for someone who can write and edit headlines and copy that sizzles and does not intimidate.
The position is full-time with some nights and weekends. We are accepting applications from those in the Beltway and people who would work remotely. A hard work ethic, good time-management skills and the ability to stay cool during a fast-paced news cycle are other attributes that will bring a candidate to the top.
Please upload your materials combined into one single document with as much of the following as possible: your updated resume, a brief cover letter explaining your interest and fit for the position, and your portfolio/clips or links to a few samples of your work. Completing these steps will ensure that you receive the highest consideration.
Compensation ranges from $55,000-$65,000 + commensurate with experience and skill level.
Benefits include medical, dental, vision, Life Insurance, and 401K with company match.
About The Hill
Established in 1994, The Hill is the country’s definitive digital source for non-partisan political news and information. Inside the Beltway, it’s known as an essential, agenda-setting read for lawmakers and influencers. Beyond the Capitol, The Hill’s trusted content is shared more often on social media than any other major political news brand in America.
Our properties include TheHill.com, reaching a monthly audience of 41M; Hill.TV, the largest independent video platform within the Beltway with 1.4B annual views; The Hill’s print edition, one of the most influential sources for law and policy makers; Elevate Studios, creating breakthrough branded content offerings for leading marketers; and The Hill Events, which hosted 70 virtual events last year, featuring 92 Members of Congress and 88 industry leaders in meaningful policy discussions.
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