by Irma Moore | Jul 30, 2024 | Uncategorized
Truelogic is a leading provider of nearshore staff augmentation services, located in New York. Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in U.S. companies. Truelogic has been helping companies of all sizes to achieve their digital transformation goals.
Would you like to make innovation happen? Have you ever dreamed of building Products that impact millions of users? Nice! Then we have a seat for you on our team!
What are you going to do?
You will have the opportunity to work in a forward-thinking and growth-oriented environment, at a Advertising Company.
Occupy a unique position in the market, significantly contributing to software development for the core customer journey, from Homepage to checkout: Search, Search Results, Homepage, Ads, Widgets, Recommendations, and much more.
- Develop and Maintain: Play a key role in the development and maintenance of Java-based applications leveraging AWS services (ECS, SQS, S3, DynamoDB), ensuring our architecture supports scalable, maintainable, and high-quality solutions.
- Collaborate for Success: Work closely with product managers, UX designers, and engineers. Your contributions will be crucial in creating optimal customer experiences and steering technology choices.
- Coach and Guide: Provide guidance and feedback to help maintain high coding standards and practices. Your efforts will contribute to the growth and development of our engineering team.
- Solve Problems: Address complex issues within a well-understood technology strategy. You’ll balance business needs with technical solutions to ensure scalability and future growth.
What will help you succeed
- At least four (4) years of professional software development experience with Java, with a solid understanding of computer science fundamentals (data structures, algorithms, and software design).
- At least three (3) years of experience in the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Hands-on experience with AWS technologies and familiarity with Java 8+, especially with the Spring Framework.
- Strong analytical skills and the ability to address ambiguity, making informed decisions based on customer and business insights.
- Effective verbal and written communication skills, capable of engaging with technical and non-technical stakeholders at all levels.
by Irma Moore | Jul 30, 2024 | Uncategorized
In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.
Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.
Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.
Role Overview
The Storefront Team at Recharge is responsible for storefront widgets and backend services. These inject Recharge features; Subscriptions, Bundles, and Loyalty benefits into our merchant’s checkout experience. They handle 2.5M+ sessions per day and are some of our highest scale components in our platform. Checkout performance is critical to driving merchant revenue. As a result our widgets require high performance and stability.
In addition to the front-end widgets, the team is also responsible for supporting back-end services consisting of SQL/document databases, a CDN, event-driven messaging systems and REST APIs.
Our Tech Stack: Python, Fastapi, Flask, Vue.js. React, Remix, GCP, SaaS, MySQL/NoSQL, Terraform, Docker, Kubernetes, Splunk, SignalFx, Sentry
Who you are
We recognize that there are a variety of personalities and work styles. Here are some facets of people who enjoy working at Recharge engineering:
- You love remote work, but not working alone. You love not commuting to work, but you also love collaborating to clarify, confirm, theorize, figure out, and decide on solutions to problems
- You love tackling challenges on different fronts like code, infrastructure, documentation, and evangelizing new libraries and services to stakeholders
- You love the fast-paced nature of the eCommerce world
- You love rapid iterative design, testing, and development while gaining context and understanding along the way. You can recognize when you know enough to take the next useful step to deliver value.
- You are good at breaking up work into near, mid, and long-term phases so you can deliver value all along the way as you work toward a clear overall direction.
- You are good with working around existing systems and developing creative solutions to new and difficult problems.
Execution: You want to get things done. You’re energized by getting product in front of customers, and prefer an iterative approach with regular deliveries to your stakeholders versus all-at-once major releases. You hold yourself accountable for shipping regularly. You understand customer feedback is key in building the right thing and are flexible to handle changes in direction.
Engineering excellence: You have experience in a variety of contexts, working with frontend, backend, infrastructure, and data. You’re confident reviewing PRs, discussing optimization strategies, and getting into the details as needed to make sure a high-quality product goes out the door.
Communication: You are a sound communicator across multiple mediums, including in-person, video, chat, and written documentation. You understand that being a senior level engineer is to be engaged in discussions, coach your fellow teammates, and effectively communicate technical designs and implementations.
Pragmatic: You productively work with your leadership, your product counterparts, and your team to deal with the realities on the ground on a day-to-day basis. You know plans change and markets change, and you believe you have what it takes to respond effectively to them.
Kindness and respect: You believe that there’s a right way to be part of the team, and it comes from having respect for yourself, your team, your leaders, and your stakeholders. You engage in meaningful exchanges, valuing feedback and diverse perspectives.
Bonus Experience:
- Experience in e-commerce
- Experience building within Shopify’s ecosystem
What you’ll do
- Live by and champions all of our core values (#accountability, #collaboration, #iteration, and #details)
- Build, maintain, and debug high-impact, high-performance, high-scale products enabling our merchants storefront experiences.
- Perform thorough code reviews and provide useful constructive feedback.
- Embrace rapid iterative design, testing, and development to gain context and understanding along the way informing the next useful step in delivering value
- Develop proof of concepts and incremental features within the merchant experience ecosystem, while ensuring contributions meet Recharge design and code standards
- Investigate, analyze, and evangelize programming methodologies
- Champion good habits (development techniques, security, and tech debt balance) amongst your peers while advocating for improved engineering standards, tooling, and processes
- Collaborate with product and engineering management to inform roadmap timeline and identify approaches to release product features incrementally
- Participate in all phases of the Product Development Lifecycle with product and engineering management to inform technical viability of product and engineering initiatives for key stakeholders
- Contribute to cultivating a positive team environment
- Demonstrate a willingness to lean in as needed when duty calls
What you’ll bring
- 5+ years of relevant development experience in fast-paced environments
- Willingness to learn and experiment to reach a desired outcome
- A knack for engineering simple solutions to solve complex problems
- Experience building, launching, and supporting new product features
- Self-driven; pragmatic; a passion for taking ownership of your work and delivering outcomes
- Ability to demonstrate high self-sufficiency to take on and complete projects promptly
- Ability to work remote-first in a high-growth company
- We need our engineers to be versatile, display ownership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward
- Exceptional analytical, communication, and interpersonal skills
- Willingness to develop, maintain, and debug product features throughout the stack
- Demonstrable expertise with JavaScript, Python, and Cloud Platforms such as GCP or AWS
Experience / Education / Qualifications
- 5+ years of relevant backend development experience across back-end such as Python, Google services like Cloud Functions, MySQL, Redis.
- Familiarity with micro-service architecture
- 2+ years of experience with a major modern Web UI framework (e.g. ReactJS, Vue)
- Demonstrable cloud computing experience
- Prior e-commerce experience preferred
- Bachelor’s degree in Computer Science, or other STEM-related field or equivalent work experience
All that said, we know people have varied backgrounds. If you don’t meet 100% of the requirements, but you know you can do the job, we believe in you! We’d love for you to apply anyway, and tell us why you’d be a great addition to the team.
Recharge | Instagram | Twitter | Facebook
Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.
by Irma Moore | Jul 30, 2024 | Uncategorized
ob Title -Career Claims Investigator
Location – San Ramon, CA
Description
*LOCAL CANDIDATES ONLY IN CALIFORNIA. PRIMARILY REMOTE FOR DURATION OF ASSIGNMENT.
Top Three
- Relevant claims experience along with Property damage claims handling experience
- Good communication skills
- Analytical
Job Description:
- Investigates, negotiates, and settles third party property damage and personal injury claims.
- Investigates and reports on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
- Conducts interviews with employees and third parties to investigate claims and incidents.
- Conducts and performs internal investigations to determine the root causes, impacts, and effects of claims and incidents.
- Researches and collects facts to support investigations of claims and incidents.
- Reviews internal PG&E and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.
- Provides litigation support & consultation.
Minimum Qualifications:
- Insurance claims experience or utility company experience
- Strong computer skills Excellent written and verbal communication skills
Desired Qualifications:
BS/BA Degree
by Irma Moore | Jul 30, 2024 | Uncategorized
About the Role
The Care Delivery Leader is a strategic role responsible for owning the delivery of the organization’s AI Care Solutions portfolio. This position will oversee a $30M-$50M Care AI Solutions delivery P&L, accountable for financial, operational and client experience metrics. The role will also be responsible for deepening and widening the relationship, driving and NPS (experience metrics) across all AI Care Solutions. The Care Delivery Leader will work closely with the Care Solutions Leader to co-own the client relationship, experience, and growth.
A Day in the Life
- Delivery Management and Oversight:
- Own the delivery of the $30M-$50M Care AI Solutions portfolio across clients.
- Directly manage the agent team, which includes both Innovaccer staff and partners (approximately 1,000-2,000 FTEs per $50M in revenue).
- Ensure efficient and effective delivery of the Care AI Solutions, focusing on financial, operational, and experience metrics.
- Collaborate with the Care Solutions Leader to co-own the client relationship, experience, and growth.
- Stakeholder Management and Influence:
- Manage and maintain strong relationships with key internal and external stakeholders, including clients, Care Program Solutions, Customer Success (CS), and Product teams.
- Manage (Financials) and grow (Revenue) client relationships 5-10x over three years
- Influence and work closely with the CS and Product teams to ensure optimal implementation, usage, and efficiency of the Care AI Solutions.
- Serve as an organizational ambassador, demonstrating strong people skills and the ability to motivate and retain both internal and external teams.
- Operational Excellence and Continuous Improvement:
- Drive efficiencies – both process and technology enabled (copilots, tool enhancement)
- Implement and maintain Six Sigma and continuous improvement practices to optimize delivery processes and drive operational efficiency.
- Oversee the financial and operational performance of the Care AI Solutions delivery, including P&L management and revenue growth.
- Establish and monitor key performance indicators (KPIs) to measure the success and impact of the Care AI Solutions delivery.
- Team Building and Culture Development:
- Foster a collaborative and innovative work environment, encouraging teamwork and cross-functional cooperation.
- Attract, develop, and retain top talent, both within the internal team and the partner ecosystem.
- Cultivate a strong organizational culture, emphasizing attention to detail and a focus on client satisfaction.
What You Need
- 15+ years of experience in managing the delivery of healthcare technology or AI solutions, with preferably 5+ years in Healthcare and with a proven track record of success.
- Demonstrated expertise in client and stakeholder management, with the ability to navigate complex relationships and influence cross-functional teams.
- Proficient in P&L management, revenue growth, and financial performance optimization.
- Experienced in leading and managing high-performing teams, with a strong focus on motivation, retention, and culture development.
- Skilled in Six Sigma and continuous improvement methodologies, with the ability to drive operational excellence.
- Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse stakeholders.
We offer competitive benefits to set you up for success in and outside of work.
Here’s What We Offer
- Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year.
- Parental Leave: Experience one of the industry’s best parental leave policies to spend time with your new addition.
- Rewards & Recognition:Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
- Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.
Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
by Irma Moore | Jul 30, 2024 | Uncategorized
WHO WE ARE:
Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success.
WHAT WE BELIEVE:
We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one.
- We respect each other and value our differences.
- We can be authentic and feel like we belong.
- We promote equity in our organization and our community.
At NCCI, we’re looking for a Help Desk Analyst to provide first-level technical support to internal users for NCCI computer systems and related equipment/services. You’ll respond to incidents/requests reported via phone calls, emails, and dashboards, diagnose the incidents/requests, provide immediate solutions, and, if necessary, escalate to the appropriate staff.
Additionally, you’ll support system availability by documenting issues, communicating to impacted users, escalating to support teams, coordinating troubleshooting, and pursuing root cause analysis. Our Help Desk Analysts are the NCCI users’ advocates and are an integral part of ensuring customer satisfaction.
WHAT YOU’LL DO:
- Respond to end-user requests by logging, diagnosing, and resolving/escalating incidents in the ticketing system
- Keep current with software/hardware deployments and configurations, infrastructure, and application development activities to provide effective support and timely correlation of incidents
- Monitor open call tickets to ensure appropriate closure of incident, problem, or service-related calls within Service Level Agreements (SLAs)
WHAT IT TAKES:
- High School Diploma/GED
- 2+ years related experience in technical support work in a call center environment related to the diagnosis and problem resolution of computer hardware and software
- Working knowledge in technical areas such as: computer hardware, operating systems, unified communications, Microsoft 365, common desktop software tools (remote assistance, etc.), mobile devices, call center and incident management systems
- Professional verbal and written communication skills to convey information clearly and concisely
- Ability to communicate technical concepts in a non-technical manner while maintaining a friendly and customer focused attitude
- Critical thinking in assessing situations to identify themes, propose improvements/solutions to maintain optimal processes and Help Desk Services
PREFERRED SKILLS & EXPERIENCES:
- Bachelor’s Degree or technical trade school
- Certification in any of the following: Help Desk Professional, HDI Support Center Analyst, Comptia A+, additional Comptia Certifications, Computer Programming languages
WHAT’S IN IT FOR YOU:
- Competitive starting salary with a targeted annual performance bonus
- Wonderful team of dynamic people to work with who are fun, caring, and friendly
- Fantastic benefits package
- Phenomenal work environment with perks including an onsite café and coffee shop, employee activities, fitness center, and sports leagues
WHO TO CONTACT:
Zach Wierzba
Sr Talent Acquisition Specialist
[email protected]
EQUAL EMPLOYMENT OPPORTUNITY
NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.
We require a drug screen and background check. Smoke Free environment.
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