Senior Analytics Lead

by Irma Moore | Jul 31, 2024 | Uncategorized

What we’re building and why we’re building it. 

There’s a reason Fetch is ranked top 10 in Shopping in the App Store. Every day, millions of people earn Fetch Points buying brands they love. From the grocery aisle to the drive-through, Fetch makes saving money fun. We’re more than just a build-first tech unicorn. We’re a revolutionary shopping platform where brands and consumers come together for a loyalty-driving, points-exploding, money-saving party.

Join a fast-growing, founder-led technology company that’s still only in its early innings. Ranked one of America’s Best Startup Employers by Forbes two years in a row, Fetch is building a people-first culture rooted in trust and accountability. How do we do it? By empowering employees to think big, challenge ideas, and find new ways to bring the fun to Fetch. So what are you waiting for? Apply to join our rocketship today!

Fetch is an equal employment opportunity employer.

About the Role: 

As a Senior Analytics Lead within the Analytics, Insights, & Measurement (AIM) team at Fetch, you will be instrumental in driving analytic support and insights across the designated sub-vertical, Food. Reporting to a Director, Analytics, Insights, and Measurement, you will leverage your extensive knowledge of CPG, Insights, and client support to take ownership of analytic processes and become the go-to Analytics contact for Sales counterparts and contribute to Platform Intelligence projects that shape and inform broader company strategy.

Scope of Responsibilities:

• Analytic Leadership:
  • Take ownership as the DRI (Directly Responsible Individual) for all partners within a designated sub-vertical.
  • Act as the primary Analytics contact for Sales VPs, requiring little oversight from the Analytics Director and Senior Director.
  • Support your team and effectively manage the capacity of your peers to ensure deadlines are met and projects are properly prioritized.
• Client Support and Insights:
  • Utilize extensive knowledge of Fetch’s offerings to impact partner performance positively.
  • Independently manage senior-level partner questions, demonstrating a high level of expertise in CPG or Restaurant/Retail data and insights.
  • Lead analytic engagement during client calls, showcasing experience in client interaction, objection handling, and problem resolution.
• Data Manipulation and Storytelling:
  • Manipulate data effectively using SQL, ensuring accurate and insightful analysis.
  • Craft compelling narratives and insights, effectively communicating analytic findings to both technical and non-technical stakeholders in a way that leads to clear recommendations and proposed next steps.
• Strategic Platform Intelligence:
  • Lead strategic initiatives on Platform Intelligence projects, providing valuable insights and shaping the direction of analytics across the organization.
  • Represent AIM in discussions related to new product offerings and business model updates, ensuring alignment with analytics goals.
• Influence and Representation:
  • Influence Sales verticals to run campaigns better suited to hitting partner KPIs, driving strategic alignment.
  • Collaborate in crafting narratives for Quarterly Business Reviews (QBRs), providing valuable insights into Fetch performance.

Qualifications:

• 8+ years experience in CPG, Insights, and client support.
• Proven experience leading and managing analytic engagements.
• Strong SQL skills for data manipulation and analysis.
• Exceptional storytelling abilities.
• Strategic thinking with the ability to independently manage senior-level inquiries.
• Experience representing analytics teams in cross-functional settings.

Compensation:

• At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $142,000-$165,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we’ll give you the tools to feel healthy, happy and secure through: 

• Equity
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!

Lead Developer, Salesforce Service Cloud

by Irma Moore | Jul 31, 2024 | Uncategorized

Bounteous x Accolite makes the future faster for the world’s most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.  

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. 

We are seeking a highly skilled and experienced Lead Salesforce Service Cloud Developer to join our team. As a Salesforce expert, you will play a critical role in designing, implementing, and optimizing Salesforce Service Cloud solutions to meet the needs of our organization. You will collaborate with stakeholders to gather requirements, customize Salesforce to fit business processes, and ensure smooth implementation and integration with other systems.

You must hold a current Salesforce Service Cloud Consultant certification to be considered for this role.

Role and Responsibilities

• Collaborate with stakeholders to gather requirements, design solutions, and develop migration strategies that align with business objectives
• Design and develop custom solutions on the Salesforce Service Cloud platform to meet business requirements
• Customize and configure Salesforce, including designing custom objects, fields, layouts, workflows, and validation rules
• Configure and customize Service Cloud features, including Service Console, Case Management, Knowledge Base, Live Agent, Omni-Channel, and more
• Develop and maintain Apex classes, triggers, Visualforce pages, and Lightning components
• Develop and implement Salesforce automation using process builder, workflow rules, flows, and other automation tools
• Design and implement Salesforce integrations with other enterprise systems, applications, and data sources using APIs, middleware, and ETL tools
• Develop and execute test plans to ensure the accuracy, reliability, and performance of Salesforce Service Cloud and integrated systems
• Implement best practices for Salesforce development, ensuring scalability, maintainability, and performance
• Conduct unit testing, troubleshooting, and debugging of custom solutions
• Stay up-to-date with the latest Salesforce releases, features, and best practices
• Provide training, documentation, technical support, and guidance to end-users to facilitate successful adoption of Salesforce Service Cloud
• Provide ongoing support, maintenance, and troubleshooting for Service Cloud instances
• Collaborate with cross-functional teams to drive continuous improvement and optimization of Salesforce solutions
• Serve as a subject matter expert and trusted advisor on Salesforce best practices, capabilities, and industry trends

Preferred Qualifications

• 3+ years of experience working with Salesforce CRM and Service Cloud, including customization, configuration, and integration
• Current Salesforce Service Cloud Consultant certification required; Salesforce Administrator certification (ADM 201) and Salesforce Advanced Administrator certification (ADM 211) preferred
• Strong understanding of Salesforce architecture, data model, and security model
• Experience with Salesforce Lightning Experience and Lightning Web Components
• Proficiency in Salesforce automation tools such as Process Builder, Workflow Rules, and Flows
• Knowledge of Salesforce integration methods and tools, including REST/SOAP APIs and middleware platforms
• Experience working in an Agile development environment a plus
• Excellent communication and interpersonal skills; ability to collaborate effectively with stakeholders of all levels
• Strong analytical skills and ability to translate business requirements into technical solutions
• Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization
• Digitally-savvy and well-informed on digital innovations, trends, and technologies
• Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent work experience preferred

$105,000 – $141,000 a year

Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.

Staff Data Scientist – Product Analytics

by Irma Moore | Jul 30, 2024 | Uncategorized

ClassDojo’s goal is to give every child on Earth an education they love.

We started by building a powerful network for communication. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families globally. Teachers use it to share what’s happening throughout the day through photos, videos, and messages that make parents feel like they’re there. It’s actively used in over 95% of US schools, reaching over 50 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here—and you’ll pioneer the future of education, too.

What you’ll do:

Data is core to how ClassDojo makes decisions. As a staff data scientist, you’ll help build the world’s leading consumer education business, one that is already reaching tens of millions of parents, teachers, and children. You’ll help grow ClassDojo to our next major milestones while deepening love for our brand.

The data science function at ClassDojo is an equal partner to product, engineering, and design. As a senior leader on a high-performing, cross-functional team, you’ll shape the company’s strategic direction. You and the team will tackle a broad range of product and business problems: uncovering unique user insights and identifying and testing critical product improvements.

You will be a match if:

• You have at least 8 years of experience in a data science role
• You have experience working in consumer tech 
• You have the ability to write structured and efficient SQL queries on large data sets
• You have experience designing AB/multivariate tests and drawing actionable conclusions

You might be a good match if:

• You have expert knowledge within growth, in particular of consumer products. 
• You have experience within fast paced startup environments
• You are a strong communicator: you are able to clearly articulate your thinking, verbally and in writing. You proactively share your work, even if it’s still in progress, bringing the team along with you. You have a sharp ambiguity filter, always seeking to clarify what is unclear for yourself and for others.
• You are a strong product focused strategic thinker: you thrive in identifying and refining product problems to solve. You have the ability to think about high level product strategy and you have a vision for how data can help drive that strategy. 

[1] Some more context:

(If you are on LinkedIn, you will not be able to access the hyperlinks below. Once you click apply, you will be directed to our career website (if you are not on there already) and will be able to access the hyperlinks)

– ClassDojo’s $125m Series D (Forbes) and Sam’s note about it.

– ClassDojo is one of Y Combinator’s Top 100 companies

– ClassDojo’s Second Act Comes with First Profits (TechCrunch) and Sam’s note about it.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.

ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States):

CA, WA, NY, NJ, CT states: $203,000 – $250,000 (USD)

All other states in the US: $172,500 – $212,500 (USD)

Enterprise Implementation Engineer

by Irma Moore | Jul 30, 2024 | Uncategorized

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

Overview:

The Enterprise Implementation Engineer role will lead our largest most complex merchant use cases to launch with Recharge.  You will need to leverage your consultative, critical thinking, and project management skills to support our Recharge merchants during their initial technical implementation and data migration.

The ideal candidate will be a project management master and comfortable working in a fast paced environment. You will need to collaborate cross functionally with  Sales, Partnership, Customer Success, Product, and Engineering to get our merchants launched and set up for growth with Recharge. You will also be asked to contribute strategically to the continued growth of the Implementation Team by identifying and driving opportunities for improvement as we aim to continually improve our implementation process.   

You will work with various merchant stakeholders to confirm scope and drive the merchant towards their launch date, while also serving as a Recharge product expert. You will be required to properly identify and execute merchant priorities and overcome possible risks to the merchant’s projects, while maintaining a focus on Recharge’s internal business objectives. A strong technical acumen is also essential as you will often interact with the merchant’s development resources and discuss both front-end development requirements and custom API workflows. 

What you’ll do: 

• Partner with our merchants to create and execute implementation plans that are completed within a deadline and with the highest customer satisfaction.
• Lead key activities during the implementation process to train our clients and drive the adoption of our platform.
• Develop and maintain expertise on the ever evolving Recharge platform.
• Continuously improves upon established standard practices, ensuring the implementation process is constantly improving.
• Work closely with Implementation leaders to constantly evaluate and improve the merchant experience.
• Engage with merchant stakeholders via Zoom, email, and instant message services.

What you’ll bring: 

• Bachelor’s Degree in Business or Technical Field
• 3+ Years of owning the execution of projects last longer than 4 months with multi-workstream projects, preferably with merchants processing in excess of $10million in monthly recurring revenue
• Experience working with APIs and understanding of software development cycle 
• Salesforce, Atlassian, SaaS Connector Tools, SaaS Project Management tools, and Zendesk preferred
• Knowledge of JS and CSS, preferred
• Experience in spreadsheet formulas and macros, preferred
• E-commerce experience, preferred

Recharge | Instagram | Twitter | Facebook

Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment. 

Platform Engineer 

by Irma Moore | Jul 30, 2024 | Uncategorized

Platform Engineer | CNET Group

Remote – United States

Red Ventures’ Media and Technology division seeks a proficient, result-drivenremote Platform Engineer with a focus on security.

The ideal candidate should possess profound experience with Google Cloud Platform (GCP) and exceptional problem-solving abilities. The role involves developing cloud-native solutions and liaising with individuals across all levels and teams within our geographically diverse organization. As a Platform Engineer at Red Ventures, you will collaborate closely with development teams, product managers, and our enterprise teams to ensure the security of our brands and products. Beyond technical expertise, the role requires excellent communication skills and the ability to foster a culture of collaboration. You will be responsible for enhancing productivity through process enablement, automation, and tooling, mitigating risks, and achieving reliability at scale.

What you’ll do:

• Proactively identify and assess security risks and advise technical teams on mitigation strategies
• Work with the development teams to identify and implement the most optimal and secure cloud-based solutions. 
• Architect and build continuous delivery automated pipelines for a suite of microservices that are secure by default.
• Have a passion for automation and resilient systems.
• Create and manage the engineering build and deployment process across all environments with Github Actions and Native Google Build/Deploy tools.
• Support a continuous integration/continuous deployment (CI/CD) environment by executing automated test suites throughout projects.
• Contribute to team improvement initiatives and projects, including testing tools, process improvements, and test automation to improve security, reliability, maintainability, availability, and performance.
• Monitor application logs and respond to errors.
• Look for ways to optimize build times and speed up feedback loops.
• Identify development methodologies to improve our security best practices and business cadency efficiency.
• Adaptable and able to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

What we’re looking for:

• A minimum of three years of GCP experience
• A minimum of one year of software development experience
• Excellent troubleshooting and problem-solving skills, a must.
• Knowledge of GCP development, configuration, and deployment
• Experience with cloud-native networking (VPCs), security practices, and Linux-based operating systems
• Experience with source control management practices and tools, preferably with Git and Github Actions.
• Experience with infrastructure as code technologies, preferably Terraform.
• Experience with configuration as code technologies, preferably Jenkins.
• Experience with container orchestration technologies, preferably Kubernetes.
• Experience working in Test-Driven Development (TDD) and Continuous Integration/Continuous Delivery (CI/CD) environments
• Experience managing applications running on Linux, preferably Debian-based.
• Experience administering software and server deployments in an open-source ecosystem.
• Strong scripting skills (Bash, Python, JS) with the ability to develop tooling.
• Knowledge of DevOps best practices in an always-up, always-available environment.
• GCP certification(s) is a plus.
• Knowledge of software development concepts and experience with Java, NodeJS, and PHP is a plus.

Compensation

• USA Compensation Range: $80,000 – $140,000/yr
  *Note actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology – including Bankrate, Lonely Planet, CNET, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected]. 

If you are based in California, we encourage you to read this important information for California residents linked here.

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to [email protected]. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.