Telecommunication Technician Entry Level

by Irma Moore | Aug 19, 2024 | Uncategorized

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The position is responsible for interacting with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements. Persons in this position will be expected to: evaluate customers’ service needs in addition to recognizing and suggesting additional/alternative services as appropriate. The position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services. These responsibilities include enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer’s home.

This is an entry-level position with no experience required and be willing to work outside. Also, the ideal candidate will have some customer service experience and some related experience. Please review What We Look For in a Candidate below for additional details.

Location and Hours

You must reside in the general area of one of these Florida locations: Destin, Fort Walton Beach, or Freeport

Shift is Monday – Friday 8:00AM – 4:30PM. Saturday rotation with an alternative day off during the week.

The Main Responsibilities

• Install, maintain/repair, remove, rearrange, program, test, and troubleshoot residential/small business products and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving terminal into the customer’s premise.
• Set up, reconfigure, maintain, and troubleshoot customer’s wireless/wired home network, including but not limited to wireless modems; LAN peripherals such as Wii; printers; IPTV; and other wired and wireless communication devices linked into the home network.
• Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals, and attach/detach various kinds of hardware to wires and cables. This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and installing/maintaining/repairing inside wiring and jacks.  
• Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and/or laptop computer to install or repair and confirm product/service functioning properly, to troubleshoot and take appropriate action, and/or to coordinate repair and service issues with the applicable test center or other designated employees.
• Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
• Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
• Interact with customers professionally and courteously via telephone and on the premises. Review and discuss service order requirements with customers, evaluating customers’ needs in addition to recognizing and suggesting additional/alternative services as appropriate. 
• Confirm/update trouble reported or services ordered, review billing information, respond to questions on features/usages/applications/capabilities of equipment and services, and review systems configuration. Test equipment, lines, and services to verify proper installation and/or repair.
• Identify/explore additional revenue generation opportunities.
• Work well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision.
• Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit information, and running test routines.
• Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to telecommunications.

What We Look For in a Candidate

• Able to work varying shifts and hours including possible mandatory overtime, weekends and holidays. May be assigned to work out of town for varying lengths of time.
• Requires a valid state driver’s license and a satisfactory driving record.
• Able to climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
• When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
• Able to work in confined spaces (e.g., attics, crawl spaces).
• Able to perform strenuous physical activities including, but not limited to lifting objects weighing over 75 pounds.
• Able to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
• High school diploma
• 0 to 2 years of experience

Compensation

Minimum Hourly Wage $16.97
Maximum Hourly Wage $30.24

Requisition #: 334168

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

16.97

Salary Max :

30.24

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Technical Operations Engineer

by Irma Moore | Aug 19, 2024 | Uncategorized

Technical Operation Engineer – Virtual US

Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit solera.com. 

The Role 
We are looking for a Technical Operations Engineer to research and diagnose internal software system issues and requests.  You will be part of a multi-functional team working closely with individuals and teams, including Product Owners, Software and Data Developers, Dev Managers, and Account Managers. Need to also be able to work directly with Help Desk associates to quickly triage issues and resolve in a production environment. Daily work items are communicated via an internal ticketing system to determine work queues and provide documentation and workflow.  When issue or request resolutions are not readily available, or are more complex in nature or scope, will then pivot to research, document, communicate, and work with software developers towards a final resolution. 
 
What You’ll Do 
•    Triage, troubleshoot, document, and resolve issues in technical systems, including SSMS, SSRS, web pages, and computer networks. 
•    Proactively monitor production environments and processes to ensure system and process flows are functioning properly, as well as react to disruptions in the workflow. 
•    Respond to requests for custom reports, data analysis and technical support, and knowledge to field account managers, internal system developers, and product support personnel. 
•    Respond to situations where first-line product support has failed to isolate and resolve requests, data inquiries, malfunctioning software systems or equipment, and have escalated the issue. 
•    Work directly with software developers to help resolve larger issues and code defects, including documentation, testing, and communicating resolution through appropriate channels. 
 
What You’ll Bring 
•    Working knowledge of Structured Query Language (SQL). 
•    Customer Service background or worked directly with internal or external customers. 
•    Proven communication and documentation skills. 
•    Strong interpersonal and problem-solving skills required. 
•    Time management and prioritization skills. 
 
It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. 
 
 

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM’S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

 Solution Architect 

by Irma Moore | Aug 19, 2024 | Uncategorized

Company Summary:

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology 

Role:

As a Solution Architect, you’re responsible for designing and implementing comprehensive technology solutions across a broad range of SaaS products and custom developed applications. You will partner with technical and business stakeholders to analyze needs, identify solutions, and design a comprehensive plan for implementation to ensure solutions meet organizational goals.

Responsibilities

• Partner with stakeholders to understand and analyze business requirements to identify potential technology solutions
• Recommend, lead, and participate in solution architecture work for assigned initiatives ensuring that the architecture technology strategy is consistent with long-term business objectives
• valuating and selecting appropriate technologies and platforms for the solution
• Lead end-to-end design and plan the implementation of the chosen solution
• Define and document the overall solution architecture
• Ensure the solution meets performance, scalability, and security requirement
• Provide technical guidance and support to development teams
• Identify and mitigate potential risks and issues related to the solution
• Develop and maintain architectural standards and best practices
• Participate in the continuous improvement of the solution and its components

Expectations  

• Perform work independently. Self-motivated individual who can handle ambiguous/undefined problems and think abstractly to deliver results.
• Demonstrate a strong sense of ownership, urgency, and drive as well as the ability to work well with diverse teams.
• Effectively articulate technical challenges and solutions to business users and other technical engineering teams
• Strong analytical and problem-solving skills; ability to weigh various suggested technical solutions against the original business needs and recommend the best technical solution

Education/Certifications  

• BS Degree in Engineering, Computer Science, or related technical discipline
• Familiarity with TOGAF/Archimate preferred

Experience/Minimum Requirements  

• 8+ years’ software engineering or software development experience
• 2+ years’ solution architecture experience or equivalent experience contributing to software / solution design, development, and delivery in a customer or stakeholder-facing role
• Experience with tradeoff studies or options analysis considering technical and non-technical factors influencing decisions
• Experience working across a matrixed organization to solve a complex engineering problem
• Deep understanding of software engineering and data integration methodologies that enable cross-system communication
• Familiarity with APIs, microservices, middleware, technical architecture design, and testing
• Strong integration design skills including REST APIs, message queuing, streaming, and event driven architecture (AWS SMS,Kafka)
• Strong knowledge of cloud platforms and their capabilities. AWS Preferred.
• Familiarity with integrations to ERP platforms (Oracle Fusion and JD Edwards preferred)
• Demonstrated communication and collaboration skills with the ability to communicate at various organizational levels and to team members with different levels of technical skills.
• Empathetic to customer and end-user needs, with the ability to translate business requirements into technical solutions that deliver value
• Thorough understanding of SDLC and various project and design methodologies (including Agile and Domain Driven Design)

Working Conditions:  This is a remote role with the expectation of on-site/in-person collaboration with teammates and stakeholders for moments that matter and may require occasional travel (<10%).

The hiring range offered for this position is $152,000 – $170,000 annually. In addition to salary, employees are eligible for an annual bonus of up to 20% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year. 

 #LI-CM1

#LI-Remote

Civil Engineer

by Irma Moore | Aug 19, 2024 | Uncategorized

Description

As energy availability becomes increasingly critical, there’s no end to the scope and significance of your work — and to where it can take you at Stantec. Every day, we’re problem-solving and collaborating on projects that are as challenging as they are impactful.

Join an integrated team that is working together with industry to deliver innovation for the long term on some of the most important and interesting projects around the world. Our team works on diverse industry areas such as generation – thermal, hydropower and other renewable sources of energy, transmission and distribution, oil and gas, and mining.

Seeing beyond the project at hand, you’ll work with us to advance the industry and build your career. We operate with the strength of a $12B company and have the agility of a specialized group, and work on some of the most challenging and cutting-edge projects around the world. You’ll find yourself working with leaders in one of the world’s top 10 design firms, broadening your skills and developing your career.

Your Opportunity

Integrated Design seeks a Civil Engineer to perform various types of civil designs, lead diverse and challenging projects & play an integral part in our growth. This is a unique opportunity to be a part of a strong interdisciplinary team that works on a variety of unique and exciting Energy & Resources projects across North America and offers an excellent career development opportunity. This position is fully remote .

Your Key Responsibilities

• Performs/Reviews earthworks design for cut/fill optimization, site grading and stormwater drainage design, access roads and crossing design;
• Prepares/Reviews stormwater management plans including design of retention and detention ponds and controlled discharge outlets;
• Develops/Reviews Stormwater Management Reports and Stormwater Pollution Prevention Plans (SWPPP) to support regulatory permits;
• Performs/Reviews stormwater management design, hydrologic and hydraulic modelling, on-site and off-site stormwater management designs and perform pre-development and post development stormwater analysis;
• Performs erosion and sedimentation control designs and implements Best Management Practices (BMPs);
• Develops and prepares reports, planning studies, specifications, detailed design drawings, and construction submittal reviews calculations, models and other technical deliverables;
• Prepares/Reviews Civil MTOs, project cost estimates, bid documentation and performs bid evaluation;
• Coordinates with project manager, discipline leads, inter-discipline teams, high value engineering centers, clients, regulatory entities, vendors and sub-contractors;
• Functions as discipline lead on projects and manages project scope, budget, schedule, resources and leads change management; and
• Leads and contributes to the development of proposals; and
• Ensures quality assurance and quality control on the project

Qualifications

Your Capabilities and Credentials

• Strong understanding of civil earthworks, grading and stormwater drainage design including environmental and geotechnical requirements;
• Working knowledge of Civil3D and other civil design and modeling software.
• Experience with hydraulic/hydrology modeling software such as HEC-RAS, HEC-HMS, SWMM.
• Experience in the design of civil infrastructure such as site planning, roads, drainage, grading, earthworks, containments, deep excavations, ponds, storm water management and erosion and sedimentation control water systems, sanitary sewer systems and other municipal infrastructure.
• Experience with water systems, storm and sanitary sewer systems and other municipal infrastructure an asset
• Conversant with regulatory codes, design codes and standards, best management practices, permit requirements and construction practices;
• Excellent verbal and written communication skills, organizations skills and aptitude for problem solving.
• Demonstrates accountability, commitment and excellent work attitude.

Education and Experience

• Minimum of a Bachelor’s degree in Civil Engineering along with 6-10 years of related experience.
• Registration with as a PE or P.Eng. is required.

Pay transparency laws require employers to provide the following information for positions that may be in the following jurisdiction(s):

Salary Range(s):

• $84,900 – $123,100 Min/Max Pay Range(s) for postings located in NYC/NY
• $93,400 – $135,400 Min/Max Pay Range for postings located in CO and HI
• $93,400 – $155,100 Min/Max Pay Range for postings located in CA (SF Area includes SF, SJS & WLC)

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.

Benefits Summary: Regular full-time and part-time employees have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location : United States-Illinois-Chicago

Other Locations : United States-Georgia-Atlanta, United States-Indiana-Indianapolis, United States-Maine-Topsham, United States-Texas-San Antonio, United States-Utah-Salt Lake City, United States-Florida-Tampa, United States-California-Sacramento, United States-Virginia-Roanoke, United States-Idaho-Boise, United States-California-San Diego, United States-California-San Francisco, United States-Oregon-Portland, United States-Arizona-Phoenix, United States-New York-Albany, United States-Pennsylvania-Pittsburgh, United States-Massachusetts-Boston, United States-California-Los Angeles, United States-Colorado-Denver, United States-Massachusetts-Burlington, United States-Texas-Austin, United States-Nevada-Reno, United States-North Carolina-Raleigh, United States-Texas-Houston, United States-North Carolina-Charlotte, United States-Pennsylvania-Philadelphia, United States-Florida-Naples, United States-New York-Rochester

Organization : BC-2554 E&R BOU-US Integrated Design

Employee Status : Regular

Job Level : Individual Contributor

Travel : Yes, 10 % of the Time

Schedule : Full-time

Job Posting : Aug 18, 2023, 8:57:06 AM

Application Database Lead (HL7 Integration Engine)

by Irma Moore | Aug 16, 2024 | Uncategorized

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets.Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:

• Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​
• Analytics: deliver analytic applications & services that generate insight on how to measurably improve​
• Expertise: provide clinical, financial & operational experts who enable & accelerate improvement​
• Engagement: attract, develop and retain world-class team members by being a best place to work​

Role: Application Database Lead (HL7 Integration Engine)
Team: NinjaCat – Interops
Location: US Remote 
Travel:<5%, US 
 

Who you are: 

• You are eager to see a database-bound application move to the cloud.
• You are an experienced leader with strong SQL experience.
• You are a servant leader that jumps in and helps teams solve complex problems. 
• You learn about the big picture, including how your software is used and how it fits into the company strategy. 
• You foster a team culture where people express their opinions, even when they disagree with the rest of the group. 

​What you will own: 

• The health and support for multiple SQL Servers.
• Application and Data maintenance for the SQL databases.
• Migrating the database functions of today to the cloud technologies of tomorrow.
• Technical leadership for the Data team.
• You will provide support for the systems owned by your team, including participation in a 24×7 on-call rotation. 
• You will establish and maintain a team culture including hard-work, humility, and cooperation. 

What you bring to the role: 

• Query and application performance tuning.
• Deep SQL Server experience.
• Experience with Availability Clusters.
• A strong history of team collaboration.

Technologies, tools, and languages you may use and interact with here: 

• SQL Server
• Query Store
• Solar Winds
• AWS or other Cloud components

The above statements describe the general nature and level of work being performed in this job function.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.

Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.

At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.