by Irma Moore | Aug 19, 2024 | Uncategorized
FM is a leading property insurer of the world’s largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in over 100 countries, in many challenging roles
This position is based in the United States and allows for remote work. Occasional travel to our corporate headquarters in Johnston, RI, will be necessary based on business requirements. Candidates should be willing to work during Eastern Standard Time (EST) hours.
The Platform Content Engineer collaborates with SME authors, technical team members, and product owners responsible for FM Global’s content products. This role contributes to delivering a highly effective suite of consistent, high-quality content products critical to both internal and external end users across the enterprise. Platform Content Engineers are responsible for providing application, authoring, content-development, and delivery support to team members tasked with creating and curating content products. This is completed within a DITA-based CCMS (Tridion Docs) for global delivery and consumption across various platforms.
As a Platform Contant Engineer at FM you will be responsible for:
Operations
- Regularly handles backlog items. This entails monitoring the backlog, actively addressing backlog items, responding to incident tickets received from the service desk, managing change requests, addressing technical issues, and seeking appropriate support when required.
- This position will be working with SMEs and technical team members.
- Demonstrated ability to understand software products, enterprise content management lifecycle, and content driven experience design.
- Proficiency in industry standards and effective techniques for creating or writing informative documents.
- Experience working independently as well as in a team-oriented, collaborative environment.
Development
- Create, design, and update structured content and component-based content models using XML/Dita.
- Take a big picture view of large amounts of content, determining the content information model and the best way to simplify the authoring process for this content.
- Collaborate with a diverse team, including product owners, business analysts, design team members, and technical operations teams, to ensure accurate and standardized content structure. This may involve creating, contributing to, and adhering to established practices. Develop structured content for a range of products and initiatives.
- Assist in design of content models.
- Versed in Tridion Docs CCMS system and all facets of the tool.
Security
- Maintains familiarity with FM Global security standards and ensures that technologies and security policies are implemented to support those standards. Communicate any identified gaps to peers and management promptly.
3-5 years of Content Modeling and Content deconstruction and construction.
2+ years DITA exposure and usage
2+ years TridionDocs experience.
Technical Skills
- CCMS Platform experience
- Tridion Docs (Authoring, Publication Manager, Repositories)
- DITA/XML
- DITA modeling
- XML DITA authoring Tools a plus (Oxygen)
Soft Skills
- Demonstrated ability to adapt to evolving technologies through collaborative and independent learning.
- Effective at both verbal and written communication based on the intended audience.
- Solid Interpersonal and collaboration skills.
- Excellent customer service skills, including the ability to take ownership.
- A candidate with excellent time management skills and a positive attitude is preferred.
- Ability to work independently or on a team.
- Ability to coordinate activities with team members and other individuals involved in the project.
- Ability to multi-task and change priorities with effective results.
Decision-making Requirements
- Should be capable of deciding when a proposed/requested/potential change introduces unwarranted or unacceptable user experience, security risk, or operational impact and communicating issues to more senior team members for guidance in such situations.
- Must determine when it is necessary to address and resolve problems effectively.
- Individual is expected to keep service levels high and corporate efforts on track by using experience, interpersonal skills, and time management to balance many competing priorities from the office and home office IT staff with moderate management supervision.
Education
4 Year College Degree/bachelor’s preferably in computer science, Information Technology, Computer Engineering, or equivalent work experience
The hiring range for this position is $88,400 to $127,100. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
#FMG
#LI-NL1
by Irma Moore | Aug 19, 2024 | Uncategorized
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Internal technical writers collaborate and partner with Stripe engineers to ensure technical documentation is clear and effective. Tech writers both write documentation, and provide guidance and consulting support for engineers on how to organize, structure, and maintain the information their Stripe peers rely on to do their jobs.
Stripe cares deeply about developer productivity for its engineers. Good internal documentation means engineers spend less time searching for answers, wrestling with tools, and interrupting each other with questions.
Every Stripe engineer reads and writes documentation, and investing in this space means treating our own engineers as customers. Inadequate documentation is a significant detractor for the developer experience, while efficient knowledge sharing is a force multiplier that increases productivity and job satisfaction.
The team is multi-disciplinary, with engineers and technical writers working together to help write the docs and shape the tooling that enables Stripe engineers to be more productive.
What you’ll do
You’ll join the technical writing team to enable Stripe’s engineers to quickly ship reliable code, while minimizing cognitive overhead.
Responsibilities
- Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarity
- Function autonomously in a dynamic work environment, grappling with ambiguous problems
- Ensure documentation meets the needs of the full range of Stripe engineer personas
- Provide guidance and develop self-serve resources to enable engineers to become stronger and more confident writers
- Consolidate documentation from multiple content sources into a cohesive, discoverable user experience
- Offer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platform
- Push Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of Technical Writing experience
- 6+ years of total technical experience (including Technical Writing)
- Adept at communicating technical concepts clearly and precisely
- A strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environment
- Experienced with information architecture for large sets of documentation
- A user-first approach to understanding what’s needed and the ability to deliver concrete, iterative deliverables
- Skilled at pattern-matching with how engineers think and being curious about technical areas you haven’t encountered before
- Able to quickly iterate and improve
- Is proficient with HTML, Markdown, Git, and command-line tools
- Comfortable with GitHub/Git and the general pull request process
- A perpetual learner and teacher
Preferred qualifications
- A development background in Ruby, Go, Python, PHP, Node, Java, or .NET.
- Proficient with command line interpreters (e.g., bash, zsh).
- Familiarity with Visual Studio Code
Hybrid work at Stripe
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $131,600 – $197,400. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Office locations
Toronto, or Chicago
Remote locations
Remote in United States
Team
Infrastructure & Corporate Tech
Job type
Full time
Apply for this role
Please find our California applicant personal information notice here.
We look forward to hearing from you
by Irma Moore | Aug 19, 2024 | Uncategorized
Amount is the premiere digital transformation partner for financial institutions committed to the future of banking and to creating safe and personalized customer experiences that help people better manage their financial lives. Our fully integrated and flexible platform is built on years of digital lending experience, enabling digital agility within months and a full suite of end-to-end consumer, small business and embedded finance solutions that fit the way people want to bank.
Inclusion, diversity, and belonging are core to Amount’s values, and we believe they are more than words, they are actions. We support our commitment to these ideas by empowering intrepid engagement and learning, increasing diverse representation, and fostering a culture where everyone can bring their full self to work without regard to differences. We look for people who embrace this culture.
A DAY IN THE LIFE:
The Production Support Engineering team plays a key role at Amount by ensuring production issues are managed efficiently and effectively. You will manage high priority issues to resolution following industry best practices. You’ll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms. Each day, you’ll interact with every aspect of our organization in order to find the best solution for our partner. Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partner’s SLA requirements.
Team: This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others.
Salary: $63,000-73,000 base salary
Benefits & Perks: Check them out HERE!
Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer
WHAT WE’LL TRUST YOU TO DELIVER:
- Technical ability to deep dive into issues by querying tables, analyzing data and problem-solving
- Prioritization and triage of incoming requests/issues
- Drive incident resolution and lead conversations with cross-functional groups. Ask the right questions to help determine impact/priority and the correct route for resolution. Oversee a technical bridge, if required.
- Management of all incidents through the incident management lifecycle
- Documentation of all relevant events, getting status reports while driving decision-making and resolution
- Ensure stakeholders are updated according to predefined service level agreements
- Completion and ownership of the postmortem with appropriate root cause analysis performed
- Improvement suggestions to capture preventative measures that will avoid recurrences of incidents
- Investigate patterns that indicate larger overall issues, even if we don’t have the solution.
- Compilation of metrics on a weekly and monthly basis. Maintain dashboards for service incidents and ad hoc reporting as requested
- Play an active role during critical incidents which may occur outside of normal business hours. Nights, weekends, and holidays on an on-call rotation basis is a must
- Creation of runbooks or standard operating procedures (SOP) so we can all learn from each other and add to our knowledge base
WHAT YOU LIKELY BRING TO THE TABLE:
- Technical and/or engineering background, ideally with experience writing SQL queries
- Experience working with development teams in a fast-paced environment
- Basic knowledge or interest of any programming language such as Java, Python or Ruby
- 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
- Previously collaborated with a wide spectrum of internal and external stakeholders
- Worked in an organization with a complex business environment
- Leadership skills with the ability to make quick decisions
- Familiar with ITSM/ITIL concepts
- You thrive being a self-starter, who can lead others during stressful situations
- Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)
ABOUT AMOUNT (TL;DR)
Founded: 2020
Employees: 150+
Locations: Chicago (HQ), New York, US Remote
Funding: Amount has raised $281M in total equity capital since inception, including most recently at a valuation of $1B. Investors include WestCap, Hanaco Ventures, Goldman Sachs, Invus Opportunities, Mastercard, and PSCU
Press:Amount Blog – Equity Raise,Business Wire, PR Newswire – Comerica, PYMNTS – PSCU, A Year in Review – Amount’s Blog, Builtin, The Financial Brand
Key Customers: TD Bank, Velera, Guaranteed Rate, Barclays, American Express, Citizens, Fifth Third Bank, Bank United, FIS, Associated Bank, Comerica
Social Media:LinkedIn, Built In, Twitter, Amount Blog
Tech Stack: Greenhouse, LinkedIn Recruiter, Lattice, G Suite, Atlassian, AWS, Python, Java, Ruby, GO, node.js, Temporal, Scala, Apache NiFi, Talend, Informatica, Hadoop, Hive, Spark, Pandas, Looker, Argo, Airflow Luigi, Kubernetes, C#, JavaScript (for advanced concepts), ASP.NET MVC, .NET Core, Microsoft SQL Server, Entity Framework (ORM for database interaction)
by Irma Moore | Aug 19, 2024 | Uncategorized
Discover Your Career at Emory University
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.
Description
JOB DESCRIPTION:
- The Lead Network Engineer is a central university office position responsible for senior-level management and maintenance of the companies’ LAN/WAN environment and computer systems including participation and oversight of daily upkeep and administration of the companies’ network infrastructure and computer systems.
- Responsible for the design, planning, implementation, troubleshooting, and maintenance of the companies’ network infrastructure and architecture.
- Designs and implements voice, data, and transport systems.
- Applies advanced troubleshooting and problem solving to complex network problems.
- Collaborates with others for active maintenance and future growth.
- Sets policies, guidelines, and establishes best practices for active maintenance and future growth.
- Has the aptitude to perform troubleshooting, testing, scripting and coding, and demonstrates leadership and mentoring of less-experienced engineers.
- Reports to the NOC Manager, Run or Build Manager of Network Services, or the Network Services Director.
- Performs other duties as required.
MINIMUM QUALIFICATIONS:
- A master’s degree in computer science, computer engineering, or related field, and ten years of related IT experience, OR an equivalent combination of education, training, and experience.
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University location as needed and at times, on short notice. Emory reserves the right to change this status with notice to employee.
Emory Supports a Diverse and Inclusive Culture
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran’s status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran’s Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.
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by Irma Moore | Aug 19, 2024 | Uncategorized
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.
Job Description:
Parsons is currently hiring for a Bridge Engineer II to join our team in our established Cincinnati office or new location in the Akron area!
If you are considering a change and looking for a collaborative and high-performing team working on major design-build bridge projects that change the fabric of your communities, this opportunity is for you. You will be involved in both the design and build of Arch Bridges, Beam Bridges, Cantilever Bridges, Suspension Bridge, Cable-Stayed Bridges, Tied-Arch Bridges, and Truss Bridges.
What You’ll Be Doing:
- Designing engineering of bridges and structures for road & highway and transit systems in Ohio, Indiana, and the surrounding region
- Performing complex structural analysis and preparing design calculations and detailed review of design calculations
- Developing structural details and construction plans using Microstation or AutoCAD
- Provide input and technical guidance to CAD Designer/Drafters, and lower-level Engineers working on the same project
- Work closely with Engineers and other disciplines to ensure coordinated design systems
- Executing quality and continuous improvement through innovation, creative thinking, and a commitment to improvement
- You will have the opportunity to work remotely, but must be based in Northeast Ohio
What Required Skills/Experience You’ll Bring:
- 4+ years in bridge engineering & design work
- Bachelor’s in Civil or Structural Engineering
- Familiar with industry standard bridge design and analysis software, and Microstation or AutoCAD
What Desired Skills/Experience You’ll Bring:
- MS in Structural Engineering
- PE license
- Working knowledge of state Bridge Design Manuals
Minimum Clearance Required to Start:Not Applicable/NoneThis position is part of our Critical Infrastructure team.For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities.
Salary Range: $68,400.00 – $142,600.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
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