DBT Engineer

by Irma Moore | Sep 5, 2024 | Uncategorized

Job Description

Our customer is looking for a DBT Engineer who can sit fully remote. This person is responsible for ensuring the pipeline’s adaptability to new requirements, and training junior engineers in DBT. The role involves supporting and troubleshooting the data pipeline, communicating issues effectively, and working with the Snowflake Datawarehouse to build native applications, dynamic tables, and complex stored procedures.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

5+ years of DBT engineering experience

Snowflake experience building complex procedures, and native and dynamic tables

Airflow Experience

Nice to Have Skills & Experience

Azure

SNOW PRO CORE certification

Sales Force

EMR

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Journeyman Operations Analyst

by Irma Moore | Sep 5, 2024 | Uncategorized

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. 

Currently, we are seeking a motivated, career and team-oriented Journeyman Operations Analyst in support of the U.S. Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Continuous Diagnostic & Mitigation (CDM) Data Services Program. The CDM Data Services Program is a critical component of CISA’s national effort to ensure the defense and resilience of cyberspace. This is a remote position where the candidate can work from any location within the United States provided, they are able to work on an eastern time zone schedule.

The CDM Data Services Program mission is to provide a standardized platform to collect, transform, and integrate cybersecurity data from relevant authoritative data sources into a coherent data, delivering actionable information into Agency and Federal Dashboards to identify risk areas in support of mitigation as well as to facilitate coordinated agency and national response to cyber-threats.   

Responsibilities include, but are not limited:

• Support the overall operations, maintenance, and health of the CDM integration layer and dashboard platform environment. The CDM dashboard provides its customers situational awareness of risks, based upon data gathered from security tools and sensors, providing hardware and software asset management, vulnerability management, configuration management, and privileged account and identity and access management for multiple Federal Government Agencies.
• Manage and oversee the performance and security monitoring tools, responding to alerts, triggers, and other warning conditions.
• Closely coordinate with Engineering to generate root cause analyses (RCAs), update tickets, and resolve problems and incidents within established performance SLAs.
• Follow established documented methods, practices, and standard operating procedures (SOPs) to deliver effective, efficient, and professional operations support.
• Participate on shift-transition calls to ensure all open tickets and tasks are properly managed and addressed.
• Create and update standard operating procedures (SOPs) for Operations and Maintenance (O&M) support.
• Maintain the confidentiality, integrity, and availability of data across physical and logical solution boundaries in multi-Agency environments.
• Coordinate with government engineering resources and OEMs to patch, upgrade or refresh tool and sensor software and hardware.
• Understand and monitor operations processes, including but not limited to Business Continuity Planning and Incident Response Planning.
• Follow effective controls, countermeasures, and processes to maintain a strong organizational and system security posture.
• Identify gaps and bottlenecks in the presentation and reporting of data within and to the dashboard, including issues related to performance, capacity, interoperability, scalability, and manageability.
• Maintain accountability and ownership of assigned issues and support tickets.

Basic Qualifications:

• A bachelor’s degree, preferably in a technical discipline, e.g., computer science, data science, engineering, applied mathematics, or closely related field or equivalent on-the-job experience.
• Familiarity with and exposure to Elasticsearch and Kibana or other similar data aggregation and analytics platforms.
• Familiarity with automated monitoring tools such as Dynatrace, Azure Sentinel, Zabbix, Nagios, Datadog, etc.
• Familiarity with the Elastic Cloud Enterprise (ECE) and Elastic Cloud on Kubernetes (ECK) platforms.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Understanding of containerized PaaS platforms such as Azure Kubernetes Service or Elastic Kubernetes Service as well as IaaS hosted platforms such as Docker and Podman.
• Proven ability to analyze complex problems, theorize root causes, and develop creative solutions.
• Knowledge of REST API authentication types and REST methods.
• Basic understanding of API calls for data ingestion.
• Experience with the Linux operating system.
• Proficient at queries, report writing and presenting findings.
• Manage escalation of complex technical support issues with Engineering and Development teams.
• Solid customer-facing communication skills, both verbal and written.
• Ability to manage multiple tasks and work with cross-functional teams.
• Excellent time management and organizational skills with the ability to prioritize workload.

Preferred Qualifications:

• Cloud platform certifications (AWS Practitioner / Sysops admin, Azure Fundamentals / Admin)
• Security certification such as Security+

Security Clearance Requirements:

• Must be a U.S. citizen (non-dual citizenship)
• Able to obtain and maintain a DHS Suitability/Entry on Duty (EOD).

Physical Requirements 

• Must be able to be in a stationary position more than 50% of the time 
• Must be able to communicate, converse, and exchange information with peers and senior personnel 
• Constantly operates a computer and other office productivity machinery, such as a computer 
• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech’s Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer – minorities, females, disabled and protected veterans are urged to apply. ManTech’s utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

Customer Technical Support Specialist – Remote

by Irma Moore | Sep 5, 2024 | Uncategorized

Job Details

Description

Compensation ranges from $18.50 – $21.50/hr depending on location and shift.

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take a “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology. We’re also so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Since many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com.

A DAY IN THE LIFE:

Responsible for responding to and documenting customer technical inquiries via phone calls, chat messages and emails from prospective and current customers (patients and their support persons and healthcare professionals). Responsible for determining the need of each contact with the goal of achieving the highest resolution.  Documents every call into a Client Relationship Management (CRM) system. Converses with customers in an empathetic and supportive manner to promote the most precise information relating to the issue. Handles all calls in compliance with all the appropriate regulatory requirements outlined by departmental Standard Operating Procedures SOPs.

 Primary Duties & Responsibilities:

• Responds timely and satisfactory to resolve customer inbound calls and on-line contacts in support all pump models
• Occasionally makes offers chat support and outbound calls through the same support line.
• Using approved communication guidelines, responds to customer concerns or inquiries.
• Answers questions and troubleshoots issues related to use of the Tandem’s insulin pump, its Software, integrated Mobile App, online t:connect patient portal, and integration with CGM medical devices.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests.
• Ability to work in a technical environment providing solutions and services to customers that on occasion may be in a stressful situation; ability to defuse situations.
• Uses training materials and process flow charts to record accurate and thorough documentation of customer contact calls and emails within the CRM system.
• Identifies potential health and safety issues with products and follows appropriate internal notification procedures.
• Uses knowledge to propose recommended improvements to customer related processes and materials.
• Acts as a customer advocate to represent customer needs internally.
• Confirms completion of required training plan before assuming job responsibilities.
• Consistently meets or exceeds Tandem Diabetes Care Customer Technical Support metrics for the role of Customer Technical Support Specialist which include quality/accuracy, call monitoring, and schedule adherence requirements.
• Complies with department’s attendance policy.
• Performs t:connect log analysis related to customer allegations.
• Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
• Performs other duties and schedules as assigned.

YOU’RE AWESOME AT:

Knowledge, skills & abilities:

• Bilingual-English/Spanish or English/French desired.
• Ability to read and follow flow diagrams and work with decision trees.
• Ability to perform work using a CRM tool which requires navigating in an automated system
• Knowledge of HIPAA desired.
• Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support.
• Skilled at presenting technical information in a clear, concise manner to all levels within the department.
• Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner.
• Able to react to changing situations in a timely, calm, and confident manner.
• Solid understanding of web-based software and the ability to troubleshoot browser and network specific issues.
• Working knowledge of Microsoft Office applications including Word, Excel, Powerpoint, and Outlook preferred.
• Ability to learn quickly in a fast-paced environment.
• Ability to type at least 55wpm with a high rate of accuracy.
• Flexibility to work shifts including weekends, holidays and beyond regularly scheduled workday as needed.

Minimum certifications/educational level:

• High School diploma required.
• Associates or Bachelor’s degree in biology or health related field encouraged and required for many promotional opportunities

Minimum experience:

• Bilingual-English/Spanish or English/French desired.
• 1 year previous experience in a Customer Service preferred but not required.
• Experienced with use of electronic documentation systems preferred.
• Experience working in a HIPAA environment highly preferred.
• Previous IT helpdesk experience preferred.
• Previous experience troubleshooting hardware, software and network connectivity issues a plus.
• Familiar with the following subjects: driver installation process, USB device communication, computer and internet security settings, server configuration and communication.

WHAT’S IN IT FOR YOU?

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. Not only do we hire forward-thinking achievers to join our workforce; we reward, develop, and retain them too. Just one of the many reasons of how we #StayAwesome! To learn more about our culture and benefits please visit https://www.tandemdiabetes.com/careers.

BE YOU, WITH US!

Tandem is firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment. We value and embrace that every single one of us brings value to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $18.50 – $21.50 per hour Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus, equity, and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1) and have access to a 401k plan with company match.  Learn more about Tandem’s benefits here!

YOU SHOULD KNOW:

Potential new employees must successfully complete a drug screen (excludes marijuana) and background check which includes criminal search, education certification and employment verification prior to hire. 

REFERRALS:

We love a good referral! If you know someone that would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem’s CCPA Notice: https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants.

SPONSORSHIP: (Please remove if this position is eligible for sponsorship)

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Azure AD Engineer

by Irma Moore | Sep 5, 2024 | Uncategorized

Immediate need for a talented Azure AD Engineer . This is a 12+ months Contract opportunity with long-term potential and is located in Atlanta, GA(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-34194

Pay Range: $60 – $65/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience: 

• Skills-Azure AD | SSO (Single Sign on) | Multi factor authentication
• Technical point of escalation to the Engineering team; resolving client issues, working in collaboration with partners across the business.
• Experience with Azure cloud services including Azure AD, conditional access policies, MFA,.
• Role based access control, logging and monitoring.
• Possess strong Windows Active Directory background..
• Administer users and groups in Azure AD and assign RBAC.
• Familiarity with Azure Ad connect and sync users and groups from on-prem AD.
• Have experience with automation and PowerShell scripting.
• Strong knowledge of LDAP and Kerberos.
• Experience with ADFS, Azure AD Federation, SSO and modern authentication products such as SAML, Oauth/OIDC, WS-Fed.
• Experience with M365 / office 365, including Teams, SharePoint Online, OneDrive and Exchange online..
• Familiarity with SNOW, Change control tasks and execution.

Important Questions:-

• Full form of SAML.
• Two key entities involved in a SAML federation.
• Types of SSO initiation methods supported in SAML 2.0
• What OAuth is?
• Differences between OIDC & OAuth.
• Steps to register an application using SAML on Entra ID.
• Steps to configure Azure AD/Entra ID send the desired attributes in SAML assertion.
• Steps to capture and view a SAML assertion.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. 

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Copado Robotics Tester

by Irma Moore | Sep 5, 2024 | Uncategorized

Immediate need for a talented Copado Robotics Tester. This is a 09+months contract opportunity with long-term potential and is located in U.S (Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:24-38662
 
Pay Range: $50 – $60/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Identify and break down all necessary tasks to test automated processes.
• Analyze requirements and design test cases based on user requirements and system specification.
• Identify and set up Copado robotic test cases either alone or as part of a team in each of our testing environments
• Identify errors and provide feedback to business analyst and developers
• Perform QA testing.
• Provide business process focused testing and auditing of the automated solution.
• During version upgrades or development releases, performs regression testing to determine impact on existing processes.
• Work within project planning constraints, communicating test progress and any identified project risks and issues to the project team.

Key Requirements and Technology Experience:

• Key Skills:Copado Robotics Testing (CRT), automation testing, salesforce
• Bachelor’s degree and/or equivalent combination of education and work experience in related field required
• 3+ years with Copado Robotics Testing is required
• Experience in requirement analysis and design/development of manual and automation tests.
• Understanding of work-flow based logic and the ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
• A good understanding and knowledge of software delivery methodologies.
• Good written skills with the ability to produce clear and concise test cases.
• Good communication skills with the ability to present technical details to a non-technical audience.
• Strong attention to detail.

Our client is a leading Telecom Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.