Field Service Technician – Toner Production Equipment (Level 2)

by Irma Moore | Sep 11, 2024 | Uncategorized

Overview

We are hiring a Field Service Technician – Toner Production Equipment (Level 2) in the Charleston, SC area!  The Field Service Technician – Toner Production Equipment (Level 2) will be considered a specialist for a product line that the service team supports. This level technician will demonstrate a full working knowledge of a product line including theory of operation as well as the mechanics. Will provide solutions to complex problems as well as provide field and/or remote support to technicians. 

This is a remote position.  The ideal candidate is located in, or willing to relocate to, the Charleston, SC area.  

The Graphic Communications Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world class, state of the art solutions for Ink Jet Printing, Digital Printing, Wide Format, Offset Plates, Packaging, and a full range of traditional Offset supplies. In addition, we are the industry leader in Color Standardization and G7 implementation. 

External US

Responsibilities

• Provide on-site support installations and service repair to customers in North America
• Provide solutions to complex service issues
• Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues
• Develop strong working relationships with customers
• Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements
• Complete and submit service activity information and paperwork timely to the appropriate group/department
• Monitor and manage the return of all parts
• Manage and complete all Preventative Maintenance requirements
• Attend training classes (locations throughout the world), to stay current on both new and existing products
• Weekend work and overtime required as needed for installations, service calls and training
• Provide technical support and direction to technicians leading to the resolution of escalated service issues
• Conduct technical training classes as needed for technicians
• Provide sales assistance in demos and/or customer visits as needed
• Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution
• Communicate technical issues to the Technical Service Manager and technical support group
• Perform related duties as assigned by manager

Required Skills/Education

• High School diploma or GED equivalent
• Two-year electronics or mechanical engineering degree or equivalent in field experience
• 2 or more years of field service experience with toner-based production equipment
• Extensive knowledge in electronics and mechanical operation
• Outstanding customer service
• Computer skills with emphasis on operating systems and hardware.
• Requires a valid state driver’s license (Real ID compliant), and passport
• Must be able to do extensive traveling
• Possess necessary skills/attributes to include excellent communication skills (both verbal and written), working knowledge of Microsoft applications

EEO/AGENCY NOTES

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

*#LI-REMOTE

Surety Underwriter – Commercial

by Irma Moore | Sep 11, 2024 | Uncategorized

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.

We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests.

Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they’ve always been done isn’t a part of the job. Here, you’ll be putting your creative insights to work with other underwriters and leaders, having a seat at the table with key decision makers. And you’ll have any number of opportunities for your career to grow in whatever direction you choose.

As a Commercial Surety Underwriter at The Hartford, you will build a diverse skill set from working with a broad variety of clients, industries, and obligations.  You’ll be challenged to perform a comprehensive evaluation of a client, which will potentially include their character, experience, competencies, credit history, financial wherewithal, and financial performance.  Some of your daily activities will place high demands on your critical thinking skills, based on the number of variables involved in each underwriting circumstance and based on the highly subjective nature of risk analysis.  Since the terms and conditions of most surety bonds are established by the government and have standardized language, your ability to develop productive relationships will be crucial in selling a commoditized product and delivering The Hartford’s distinct value proposition. 

You will be part of an entrepreneurial atmosphere, where you will be empowered and encouraged to make independent decisions within the framework of The Hartford’s underwriting appetite and incentivized for the results of your territory.  Our business model affords you the peace of mind of work-life balance, with dependable backup from your fellow underwriters and responsibilities that can typically be fulfilled within a standard eight-hour business day.  Our culture allows for a safe environment for you to voice your ideas and make meaningful contributions to appetite, strategy, and operations.

We’ll Be a Good Match if You Have:

• A customer-first mindset, putting our customers at the center of everything you do.
• A passion for making decisions through both analyzing data and employing critical thinking skills. 
• A team spirit and desire to work collaboratively.
• A financial mindset to help make the best decisions.
• Ability to own our work and following through on commitments. 
• Ability to decipher and execute within a fluid and changing business environment.
• An understanding of how to build relationships and trust among diverse groups.
• The ability to advance their careers into technical OR leadership positions.

Qualifications:

• Bachelor’s Degree strongly preferred, or equivalent combination of education, training and experience
• Demonstrated success in developing and maintaining solid relationships with all internal and external business partners
• Excellent communication, interpersonal and presentation skills
• An ability to think analytically about business problems, make recommendations and propose solutions
• High energy self-starter, who is resilient and has an entrepreneurial spirit
• Demonstration of solid time, organizational, and desk management skills
• Goal-oriented and delivers outcomes
• Ability to challenge the status quo and compete to win
• Superior technical knowledge and sound decision-making and analytical skills

This role will have a Remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$68,000 – $102,000

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Director, Sales Operations & Enablement

by Irma Moore | Sep 11, 2024 | Uncategorized

This role is a highly experienced and knowledgeable Sales Enablement professional responsible for leading a team to design, develop, and execute various approaches to improve sales performance and operational excellence. This is accomplished primarily through the design and maintenance of sales infrastructure (CRM), mining revenue/pipeline analytics to generate sales insights for management and individual sales team members, and the development and delivery of a sales training program to elevate team performance.

This role will research, develop, and leverage information from various internal sources to synthesize methodologies that improve management decision-making, monitor tactical execution, and guide the advancement of promotional strategy. A particular emphasis for this role is the development of a world class global sales education program that expends to multiple teams and geographies within JMCRS. This role will work tightly with Commercial Team Leadership to identify enablement and training gaps across global territories and commercial sales roles to enhance team performance. The role will work directly with Marketing & product management to ensure training and operational team activity aligns with strategic product initiatives.

The salary range is $133,785 – $223,986. Salary will be determined based on qualifications and experience.

This role is remote with travel as needed up to 50%

Key Responsibilities:

• Communicates effectively with sales, marketing, and operations teams to find gaps in resources and training. 
• Oversees operational systems (CRM; Salesforce.com) functionality for Commercial Ops team.
• Designs and implements CRM management to support sales objectives.
• Works with the Sales & Commercial Operations team to support the development of analysis / dashboards and resulting insight generation for sales programs and initiatives. 
• Owns the production of new and collation of existing sales assets and materials to facilitate the sales process. 
• Support the North American Sales leadership team in building out JAX process infrastructure (sales process documentation, field execution templates, decision-making models, action item capture, etc.).
• Supports and inform the salesperson onboarding process and adjusts training JMCRS and its product lines mature. 
• Assess and implement sales tools to facilitate the sales process. 
• Drive complex project timelines, managing diverse stakeholders and holding cross functional teammates accountable against incremental deliverables, with clear alignment to big picture goals and outcomes. 
• Design a sales specific training curricula and framework for JAX products/services including but not limited to content around strategic & conceptual selling, negotiation, account management, and other standard methodologies. 
• Achieves sales training operational objectives by contributing sales training information and recommendations to the sales leadership team including vision and execution plans and sales training system improvements. 
• Determines training requirements by studying sales and marketing strategic plans and current sales results; conferring with sales Leadership; reviewing results of trainer coaching; evaluating training effectiveness. 
• Develops job results resources by designing information systems; maintaining libraries and databases; building interactive and integrated job support systems. 
• Develops managerial results by orienting new managers; conducting management training programs; providing learning resources; coaching individual managers. 
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Perform field visits as needed, to both assess Sales Representatives and provide focused selling skill development through field-based training

Minimum Qualifications:

• Bachelor’s degree in the life sciences required. PhD in life sciences preferred.
• 5-10 years of experience in a life sciences sales role.
• 2-5 years of Sales Management or Sales Enablement experience.
• Direct sales experience with academic, biopharma and large MNC accounts. 
• Ability to work in a matrix-based environment and with global sales colleagues.
• 5+ years’ experience working with CRM to manage pipelines & sales activity (Salesforce experience required). 
• Experience with implementing Change Management Plans
• Focused on leveraging creativity to drive innovation within the JMCRS organization
• Ability to travel up to 50% of the time.
• Demonstrated ability to be a positive team player across diverse internal and external organizations
• An open mind, excellent oral and written communication skills, a keen listening ability, attention to detail, and the ability to manage relationships with a diverse client base and work as part of an integrated team.

About JAX:

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org​​​​​​​.

Visa Specialist – Travel Administrator

by Irma Moore | Sep 11, 2024 | Uncategorized

Job Summary:

Utilizes an outside travel agency and/or online system to provide support to FHI 360 supported business travelers. This position functions as a Lead Travel Administrator and coordinates business travel for FHI 360 employees and supported travelers consistent with the organization policies, funder requirements and cost guidelines. Procures and supports the travel reservation process for; submitting and obtaining passports, visas and other required travel documentation, ensures documents are received in time for travel. Supports travel procedures and FHI 360 internal system questions and troubleshooting. Supports and performs other related travel administrative duties.

This role is remote based but only open to candidates who are located in the Washington, D.C. area and able to travel, upon request, to DC embassies, consulates, or the DC office to troubleshoot and/or navigate complex issues and requests.

Accountabilities:

Passport/Visa Specialist:

• Responsible for all aspects of passport and visa processing and enforcing company policies and procedures.
• Proactively communicates required documentation needs and responds to staff and supported travelers based on destinations, submissions requirements and deadlines.
• Leads visa and passport processing, by facilitating traveler document and application submissions with required vendors to ensure documents are received in time for travel.
• Responsible for tracking practices related to passport and visa process to forecast possible issuance delays and communicate development regarding process changes.
• Responsible for maintaining visa tracking reporting, guidelines, and requirements as well and preparation of periodic reporting on submission, and success rates.
• Works closely with supervisor to ensure files are processed per departmental, project and funder requirements.
• Resolves Travel & Expense (T&E) passport and visa issues, discrepancies and responds to questions from employees, clients, and company partners.
• Supports implementation of Travel passport and visa programs, projects, and departmental policies and procedures.
• Provides new employees and team member orientation and training to supported users, team members and staff regarding travel procedures, policies, and related T&E systems.
• Manages departmental workflow assignments to and in coordination with team members.
• Acts on behalf of the Manager when delegated.
• Performs other related duties as assigned.

Applied Knowledge & Skills:

• Proficiency in related job requirements, travel systems.
• Proficiency in SharePoint, Power Bi and other power automation applications.
• Proficiency in Microsoft programs and applications.
• Must be able to read, write and speak fluent English, fluent in host country language.
• Articulate, professional and able to communicate in a clear, positive manner.
• Excellent oral, written, and interpersonal skills.
• Excellent organizational skills
• Ability to work in a fast-paced, customer-driven environment.
• Experience with highest level of services to customers and strong decision-making, problem-solving, and project management skills.
• Ability to work independently, multi-task, prioritize, and manage time effectively in a high stress, detail, and deadline driven team environment.

Problem Solving & Impact:

• Works on problems that are diverse in scope and require judgment in resolving or making recommendations.
• Strong decision-making, problem-solving, and project management skills.
• Exercises judgment within defined policies and procedures to obtain solutions and perform duties.
• Decisions made generally affect own job or specific functional area.

Supervision Given/Received:

• Has no supervisory responsibility.
• Receives instructions on new assignments.
• Typically reports to a manager or Director.

Education:

• Associate’s degree or its International Equivalent in a Related Field.

Experience:

• Typically requires 10+ years of travel coordination/reimbursement and administrative support experience.
• Prior experience with visa submissions, processing, and navigating complex visa requirements required. Problem solving and resolution decision making along with other departmental responsibilities as required.
• Domestic and International Corporate travel planning experience required.
• Prior experience with USG regulations required.
• Prior experience in a non-governmental organization (NGO) required.
• Prior experience with implementation, support, maintenance, and administration of travel related programs required. (see above)
• Prior experience troubleshooting travel systems and their related customer service issues required.
• Prior experience in training and supporting travel system users required.

Typical Physical Demands:

• Typical office environment.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5 – 25 lbs.  

Technology to be Used:

• Personal Computer, Microsoft Office 365 (i.e. Word, Excel, PowerPoint, e-mail. SharePoint, etc.), Concur, Deltek/Costpoint (TESS), office telephone, cell phone and printer/copier.

Travel Requirements:

• Less than 10%

The expected US Based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. 

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: $65,000 – $85,000

International hiring ranges will differ based on location.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Senior IT Infrastructure Engineer I

by Irma Moore | Sep 11, 2024 | Uncategorized

Overview

Work for a first-class institution that is innovative, multi-dimensional, and dynamic by joining AIR as a Senior IT Infrastructure Engineer.

We hire talented and forward-thinking professionals to build our cross-functional teams and support our clients in solving complex problems. Our people—problem-solvers, changemakers, and creative thinkers—are experts in their craft who rise to meet today’s challenges.

The Senior IT Infrastructure Engineer will play an integral role in delivering on some of the most meaningful projects in communities across the United States and the world. You’ll collaborate with our teams of motivated and passionate visionaries, where your input will be valued and your contributions vital to our success.

AIR’s Information Technology (IT) team is seeking an experienced Senior IT Infrastructure Engineer to join its diverse and talented group.  This position reports to the Director of IT Infrastructure Operations.  In this role, you will be responsible for supporting the Institution’s server and storage infrastructure, both on-premises and in the cloud. The position is remote but requires occasional travel to our datacenters in northern Virginia.

 On a given day you may be leading efforts to improve multi-node application performance, deploying complex systems and their underlying storage, applying critical software updates to core infrastructure, or mentoring junior engineers.  If you are a curious, driven engineer with a high level of attention to detail and a desire to work as part of a collaborative, diverse, and dynamic team, then this is the role for you.

We value the experiences of every member of our institution, from entry level to executive. As part of our collaborative, learning-oriented team, you’ll be encouraged to grow in your career, develop additional skills, and progress professionally.

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories. 

About AIR:

Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.

AIR’s commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone’s unique life and community experiences. We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR’s Diversity, Equity, and Inclusion Strategy and hear from our staff by clicking here.

Responsibilities

The responsibilities for the position include:

• Act as the primary escalation point for infrastructure-related subjects and provide technical oversight and guidance for a team of infrastructure operations engineers.
• Identify, provide solutions to, and oversee the resolution of issues around performance, availability, and security of our infrastructure systems.
• Partner with the Engineering team and leadership to provide infrastructure solutions for our clients (internal and external) and develop infrastructure roadmaps.
• Provide operational support for our IT infrastructure environment, including managing hypervisors, VMs, and storage systems both on-premises and in the cloud.
• Ensure the availability and functionality of a wide range of enterprise applications and systems to include Active Directory, IIS, and SQL, as well as business functions like DR and HA.
• Maintain current versions and patches of software and firmware on hardware supporting our critical virtualization and storage environments.
• Develop and maintain standard operating procedures and other technical documentation for operational tasks.
• Follow security best practices to assist in maintaining a stable and highly secure IT environment.
• Manage complex technical problems through to a successful conclusion.
• Travel to our datacenters in northern Virginia

Qualifications

Education, Knowledge, and Experience:

• Bachelor’s degree in Computer Science, Computer Engineering, or related discipline with at least 9 years of relevant experience in the IT industry, or a master’s degree with at least 4 years of relevant experience, or at least 15 years of relevant industry experience.
• At least 5 years of experience in designing, architecting, provisioning, operating, and maintaining VMWare/vCenter environments and VMs within.
• At least 2 years of experience guiding a team of engineers, either as a staff manager or technical lead.
• Strong knowledge and experience with installation, administration, and troubleshooting of Windows Server Operating Systems.
• Experience deploying and supporting enterprise storage solutions.
• Experience with MS SQL database management.
• Experience designing, architecting, provisioning, operating, and maintaining systems running within the Azure cloud environment.
• Experience in AWS is preferred, but not required.

 Skills:

• Effective communicator with demonstrated ability to communicate with and understand the needs of both technical and non-technical internal and external clients.
• Ability to effectively collaborate in a virtual, cross-functional diverse team environment.
• Demonstrated ability to work well independently, and collaboratively as needed.
• Adept in a fast-paced environment to manage multiple concurrent deliveries.
• Demonstrated analytical, critical thinking, and problem-solving skills with a focus on details and high quality.
• Passion for the craft with a demonstrated ability to learn and understand the technology both at a high level and at a detailed level.

Disclosures:

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks.

AIR’s Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers an anticipated annual salary of $144,000 to $149,000. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.

AIR maintains a drug-free work environment.

Fraudulent Job Scams Warning & Disclaimer:

AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to [email protected].

If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams at ftc.gov/scams.

#LI-MP1 #LI-Remote