IT Support Technician

About Squanch Games:

Since opening our doors in 2016, we’ve recruited a troop of the most hilariously unique talent the biz has to offer. We’re constantly looking to expand our team of incredible people: They’re crackin’ some jokes, making awesomely strange stuff, and thinking outside the box simultaneously — that’s the “Squanch Factor” if you will. 

At Squanch Games, we make dreams come true – the funkiest, bizarrest dreams from the depths of our souls. Real complex stuff, but you probably know what we’re talking about because you’ve already played our games, right? RIGHT? (Hint: YES).

If you see molds and like breaking them, or boxes and enjoy stepping outside of them–ONWARD! Also, if you love working remotely, we’re the studio for you.

Think you’ve got what it takes? Go for it. Seriously! Send us your resume!


IT Support Technician

What you’ll do:

As a part-time IT Support Technician at Squanch Games, you will perform diagnostics, install and repair hardware & software, and support the team with their IT needs. You will support our Systems Administrator, working alongside them to streamline processes and solve issues. You’ll be our go-to for providing help-desk & technical support for the team and building new machines! This is a part-time position, 20-25 hours maximum per week. 

This role is remote & work-from-home, however we need someone that’s local to the Raleigh, NC area where our data center is located as some periodic on-site troubleshooting may be required.

In this role, you will:

  • Provide remote help-desk & technical support to team members.
  • Work alongside our Systems Administrator, providing support and assistance.
  • Order, build, and configure custom PC workstations. 
  • Provision new equipment and onboard/offboard users as needed.
  • Research, purchase, and maintain hardware & software, in addition to tracking software licenses.
  • Assist with creating and maintaining an inventory of the studio’s assets.
  • Perform the installation, modification, and repair of various hardware, software, and peripherals.
  • Support security initiatives and implementation of system upgrades & enhancements.
  • Regularly communicate with other departments, sharing knowledge and best practices related to IT support. 

What we’re looking for:

  • Previous experience in a Tier 1 or Tier 2 (Junior or Mid-Level) IT Support role.
  • Experience providing remote help-desk support.
  • Ability to identify and resolve basic hardware, software, network, and server issues.
  • Technical skills in building and configuring PCs and servers.
  • Familiarity with the Linux command line and Windows desktop Operating Systems.
  • Excellent problem-solving and analytical skills.
  • Familiarity with basic cybersecurity.
  • Willingness to travel periodically to our data center for troubleshooting (Raleigh, NC area).
  • Detail-oriented person that can maintain accurate documentation and tracking.
  • Team player with the ability to adapt, think outside the box, and be autonomous.
  • Bonus:
    • Familiarity with Perforce / Jenkins.
    • Familiarity with gaming systems.

Benefits:

  • Hourly pay range: $20.00 to $35.00 hourly, depending on experience
  • Flexible schedule & time off
  • Monthly snack box

Location: 

Raleigh, NC.

Equal Employment Opportunity:

Squanch Games provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, creed, marital status, registered partner or civil union status, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hubspot Operations Specialist

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

Grow Therapy is looking for a Hubspot Operations Specialist. Reporting into our Revenue Operations Manager, you’ll work closely with both Sales and Marketing leadership to build out our Sales Ops function. You’ll work primarily in Hubspot, troubleshooting workflows, building new critical automations and refining current sales processes. Sales Leadership will rely on you for in-depth reporting, maintaining a very intricate Hubspot ecosystem and process improvement ideas. This role will be both collaborative project work and direct support of the sales team. This is an individual contributor role as an integral part of a fast growing Rev-Ops team.

What you’ll be doing:

  • Day to day Hubspot management and support 
  • Develop Workflow and Automation architecture and troubleshoot problems
  • Run the triage and provide timely solutions to Sales Help requests
  • Advanced knowledge of Hubspot reporting
  • Support Rev-Ops leadership on Cross Functional projects
  • Optimize existing Hubspot workflows and processes across the customer journey
  • Interpret sales data to identify areas of opportunity across the Sales team
  • Support complex sales processes and new implementations

Salary range: $73,000 – $85,000 USD

You’ll Be a Good Fit If: 

  • You’re a Hubspot expert! We’re looking for individuals who are Hubspot Sales Software Certified, Hubspot Marketing Software Certified and/or Hubspot RevOps Certified (strongly preferred).
  • You have experience working within a high volume sales organization
  • Prior experience building processes and implementing change within a start up (pre Series C)
  • Comfort building CRM architecture and providing relevant training and support to ensure long last adoption
  • This position will work in Hubspot Automation and build complex processes across multiple Professional+ level hubs (Marketing, Sales, Ops, and Service).
  • Knowledge of advanced Hubspot Administration is highly desirable.
  • Experience in Re-Tool, Looker, Zapier, and/or Intercom is a plus!
  • You must be adaptive, have a high sense of urgency and prioritization, and be extremely collaborative.
  • You love learning about process and design. We are continuously learning and growing as a team.
  • We are looking for a team member who can bring new ideas, challenge our perspectives and constantly push our team and organization to be better in a respectful, transparent way.

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Generous PTO 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Database Developer

Why work at J. J. Keller?

  • Latest MS tech stack: Our projects use the latest MS tech stack, Microservices, CI/CD, Automated Testing, Cloud Architecture and Predictive Analytics / AI / ML.
  • Emerging technologies: We strive to keep current with emerging technologies to prevent platforms from slipping into the dreaded “legacy applications” category. 
  • Native solutions: Our 200+ Developers are building J. J. Keller’s line of native cloud robust solutions (web/mobile/IoT) from the ground up. They are passionate about technology, growing their skills and doing meaningful work.
  • User-centered focus: Although we still have some proprietary applications, we’re continually evolving our technology footprint to provide a better, more intuitive user experience for our customers.
  • Collaborative environment: The average software development team has 7-10 Developers who work closely with our QA’s and a dedicated Product Management team (Product Owner, Business Analyst & UI/UX resource).
  • 80% Remote: We’ve embraced remote work for many years – long before the pandemic – so you can work remotely and feel confident in joining our remote culture.

Position Summary

Join one of J. J. Keller’s fastest growing business units as we protect people and the businesses they run! This NEW role is part of our Outsource Services area in Managed Services, where we provide services to help customers manage their safety and regulatory compliance programs. These services are heavily technology-enabled with this development team building internal-facing and external- facing applications to support service delivery.

The purpose of this EXCITING NEW position is to design and build components of a data warehouse (DW) to support business intelligence and data science initiatives. This positions work primarily involves small – medium sized projects and/or those of medium complexity. 

This role can work 100% remote in the US, on-site at our Corporate Campus in Neenah, WI or hybrid.

Job Responsibilities

  • Designs and builds data warehouses and reporting solutions. Works with data visualization tools to develop solutions that help drive business value.
  • Designs and develops Extract, Transform and Load (ETL) solutions to populate the data warehouse. 
  • Develops automated and reusable routines for extracting requested information from source systems. 
  • Defines, develops, tests, analyzes and maintains front-end and back-end interfaces in support of business objectives. 
  • Builds report and analytic prototypes based on initial business requirements. 
  • Designs, runs and monitors performance tests on new and existing systems for correcting errors, isolating areas for improvement and general debugging.  
  • Promotes strong quality practices by performing unit testing and providing appropriate level of support for user acceptance testing, as needed. 
  • Acts as a support resource for the technical support staff to ensure that customer-reported issues are being addressed in an efficient and accurate manner. Serves as a liaison with database administrators, developers and vendors (if needed) to assist in resolving problems with systems. 
  • Maintains and tests the data warehouse in compliance with the company’s disaster recovery plan. 
  • Trains end users on new or modified applications and reports. 
  • Conducts research on emerging software development solutions, tools and standards in support of business needs. 

Qualifications

Experience:

  • 3+ years designing and managing a data warehouse in a development role.

Education:

  • Bachelor’s Degree in a technology-related field.
  • In lieu of Degree, may consider an equivalent combination of education and related work experience.

Computer Skills:

  • Must be proficient in the use of a PC and MS Office Suite.
  • Understanding of data warehouse methodology and techniques.
  • Experience with data modeling.
  • Familiarity with DW and ETL processes.
  • Familiarity with Azure desirable.

Other Requirements:

  • Strong analytical, troubleshooting, and problem-solving skills – experience in analyzing and understanding business/technology system architectures, databases, and client applications.
  • Ability to work with business and technology users to define and gather reporting and analytics requirements. 

Benefits

  • Medical / Dental / Vision Insurance
  • Annual Reviews, Merit Increases + Quarterly Bonus Program
  • 401(k) with Employer Match + Annual Profit Sharing
  • 17 PTO Days + 8 Paid Company Holidays + 1 Paid Floating Holiday
  • Work/Life Balance & Flex Time
  • Annual Learning & Development Subscriptions  
  • Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
  • Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
  • Strong company culture that fosters internal growth and development
  • Computer Equipment Provided for Home Office

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business – from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

J. J. Keller Career Stories:  Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

J. J. Keller Earns 7th Great Place to Work Certification™:  Click HERE to find out what makes J. J. Keller great.

J. J. Keller Certified as a Top 100 Most Loved Workplace® in America:  Click HERE to find out why our associates LOVE working at J. J. Keller.

2023 Top Company for Women to Work for in Transportation:  Click HERE to learn more about this prestigious recognition.


J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply):  Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $89,000.00 to $104,000.00 which varies depending on factors including, but not limited to, a candidate’s overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Programand you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Cloud, Testing, Developer, Database, R&D, Technology, ResearchApply now 

Service Delivery Manager

TISTA Science and Technology Corporation is currently looking to hire a Service Delivery Manager to join our team.

At TISTA, we are dedicated to pushing the boundaries of technology to develop innovative solutions. Our team is comprised of passionate, talented professionals who are committed to making a meaningful impact.

Why you’ll love working at TISTA:

  • Comprehensive Benefits: Paid Life Insurance, Short-term & Long-term Disability, 401K Match, health, dental, vision, an Employee Assistance Program, Military Leave, and more!
  • Flexible Work Arrangements: Remote Working Options
  • Professional Growth: Tuition Reimbursement Training/Certification opportunities
  • Inclusive Culture: Thrive in a vibrant, inclusive company culture that values collaboration, diversity, and work-life balance.

Stay Connected:

Follow us on LinkedIn for updates on this job and other exciting opportunities.

Responsibilities

  • Help oversee and drive large and complex projects
  • Provide applications systems analysis with long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources
  • Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project.
  • Mastery of complex facilitation and dependency management techniques (cross-team, cross-department)
  • Drive cross-team, departmental impediments, planning, collaboration, and coordination
  • Create, curating and managing initiatives in partnership with our stakeholders
  • Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc) to identify areas of opportunity
  • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and drive continuous improvement and reporting to senior leadership and executives
  • Work across stakeholders and teams to continuously improve
  • Understand domain architecture and upstream/downstream dependencies
  • Stay current on domain architecture targets to support the program in risk management
  • Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments
  • Help establish a governance structure where decision-making is weighted toward empowered teams
  • Manage/Deliver all key artifacts
  • Track key delivery dates across multiple, ongoing work streams in order to view statuses of complex projects on micro and macro scale

Qualifications

  • At least 7 years of industry experience in Technology Delivery software or infrastructure 
  • At least 4 Years of Agile experience 
  • At least 2 year of agile coaching experience 
  • At least 2 years of people management experience 

Education:

  • Bachelor’s Degree
  • Scrum Alliance CSM, CSP certification, PMI’s Agile Certified Professional (ACP) or similar certification 

Clearance:

  • Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of public trust

Location:

  • Remote, USA

Salary Inforamtion: 

  • The pay for this position ranges from $100,000 to $140,000.
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
  • Also, certain positions are eligible for additional forms of compensation, such as bonuses.
  • TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

Apply for this job onlineEmail this job to a friend

Share on your newsfeed

TISTA Science and Technology Corporation, a CMMI Maturity Level 3 company, focuses on delivering information technology and professional services to Federal and State agencies. TISTA is recognized in 2019 by Inc. 5000 as one of the fastest-growing private companies in the US. TISTA is also a recipient of 2019 Top Veteran-Owned Companies by the Washington Business Journal. TISTA also received a 2018 Moxie Award in the GovCon category.

Here at TISTA Science and Technology, we value Veterans and encourage all to apply!
#thinktista #tistacares #tistavaluesvets
Employment Transparency:
TISTA is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of TISTA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. TISTA will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.

The EEO is the Law poster is available here, and the poster supplement is available here.
The Pay Transparency Policy is available here.

Tista is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to [email protected] or call (301) 968-3420 and let us know the nature of your request and your contact information.

TISTA is a federal contractor and is subject to the federal contractor COVID requirements under the new FAR/DFARS clauses and must comply with the incorporated Guidance.

If the candidate is hired to perform work on or in connection with one of TISTA’s federal contracts, TISTA is contractually obligated to ask the candidate to verify and show proof of vaccination status and the candidate will be required to comply with mask and social distancing requirements imposed by the FAR/DFARS as well as any additional requirements imposed by TISTA’s customers for any required onsite work.

Software Developer

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit www.cdcfoundation.org for more information.  

Job Highlights

Location: Remote, must be based in the United States 

Work Schedule: 8am – 5pm Eastern Standard Time. Occasionally, attendance at meetings outside of these hours may also be required.

Salary Range: $103,500-$143,500 per year, plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidate.  

Position Type: Grant funded, limited-term opportunity 

Position End Date: June 30, 2025

Overview

  • The Software Developer will play a crucial role in advancing the CDC Foundation’s mission by developing and maintaining software applications for a public health association that specifically serves local, tribal and territorial populations. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements.
  • This position will work with public health professionals within the Vermont Department of Health (VDH) and IT leaders from the Vermont Agency of Digital Services (ADS) to develop and maintain systems critical to the work of protecting and improving the health of Vermonters. This includes a diverse range of systems that address business needs ranging from updating Vermont’s Immunization Registry to better support exchange of data with other jurisdictions to transitioning many small niche data systems and MS Access databases to modern platforms in preparation for sharing via a cross-department data warehouse. 
  • Success in this position requires strong programming skills, a solid understanding of software development principles, and the ability to work collaboratively with cross-functional teams to deliver innovative solutions that improve public health. Ideal candidates should be equally comfortable solving technical problems by writing code, explaining technical design architecture to technical and non-technical individuals while also leading organizational strategy and change.
  • The candidate should have strong, demonstrable experience with software and web development, relational databases, and operating systems. The candidate should be knowledgeable of engineering best practices such as source control, automated testing, continuous integration and deployment, and peer review. 
  • SQL Server database and data warehouse 
  • Azure native applications and databases
  • .NET applications (preferably C# or VB.NET
  • SOAP APIs
  • RESTful APIs 
  • Connecting Mulesoft to Microsoft stack 
  • Knowledge of Mulesoft connectors, environments, deployments 
  • Testing APIs with Postman or curl
  • Documentation of design using Visio
  • Unit testing of all code
  • Management and control of source code in Github
  • Release Management of code across various environments as per SDLC

Responsibilities

  • Design, develop, and maintain high-quality software applications in collaboration with project teams.
  • Write clean, efficient, and well-documented code using various programming languages and development frameworks.
  • Participate in the design and architecture of software solutions to meet the public health agency’s project requirements and scalability needs.
  • Identify and implement best practices for software development, including coding standards, code reviews, and testing methodologies.
  • Conduct thorough testing of software applications to identify and resolve bugs, performance issues, and other software defects.
  • Collaborate with quality assurance teams to ensure the delivery of reliable and user-friendly software solutions.
  • Work closely with cross-functional teams, including developers, designers, and project managers, to deliver integrated software solutions.
  • Participate in agile development processes, sprint planning, and team meetings to prioritize tasks and track progress.
  • Stay updated with the latest trends, technologies, and methodologies in software development.
  • Provide guidance on new tools, frameworks, and technologies to enhance the efficiency and effectiveness of software development efforts.

Qualifications

  • Bachelor’s degree or higher in Computer Science, Software Engineering, or related field.
  • Minimum 5 years of relevant professional experience.
  • Experience and proficiency in programming languages such as C#. NET, VB.NET, SQL, or JavaScript.
  • Experience with software development frameworks and libraries (e.g., MVC, jQuery, Razor, Bootstrap, etc).
  • Experience and proficiency in web development, relational databases, and using windows operating systems.
  • Knowledge of database management systems (e.g., SQL) and version control tools (e.g., Git).
  • Demonstrated experience in designing, developing, and deploying software applications.
  • Knowledge of engineering best practices such as source control, automated testing, continuous integration and deployment, and peer review.
  • Experience with agile development methodologies, software design patterns, and best practices.
  • Strong analytical thinking and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Experience and ability conveying technical concepts to non-technical partners effectively.
  • Ability to analyze complex technical requirements and translate them into scalable software solutions.
  • Experience working on cross-functional, multidisciplinary teams that deliver digital products and services in an incremental, user-focused environment.
  • Flexibility to adapt to evolving project requirements and priorities.
  • Ability to switch between projects.
  • Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.
  • Demonstrated ability to work well independently and within teams.
  • Experience working in a virtual environment with remote partners and teams.
  • Proficiency in Microsoft Office.

Special Notes

This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming. 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.

The CDC Foundation is a smoke-free environment.