Technical Support Specialist – Water Analyzers

by Irma Moore | Sep 27, 2024 | Uncategorized

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

VP Americas Customer Services

Your role and responsibilities

In this role you will have the opportunity to be responsible for technical support inquiries regarding the Continuous Water Analyzers Real Tech product line (dissolved oxygen, aluminum or ion content, turbidity, acidity, alkalinity, oxidation and reduction potential, color, dissolved organics, and chemical concentrations of phosphates, ammonia, fluorides, chlorine, silicates and a varied other substances in water, waste water and sewage processes). Supporting end users, ABB Front End Sales teams, ABB Channel Partners, Distributors and Sales Representatives. The work model for the role is remote. #LI-Remote Relocation assistance will not be provided for this position. This role is contributing to the Process Automation Measurement & Analytics division out of Houston, TX. You will be mainly accountable for: • Respond to and update salesforce case support for product related customer inquiries. Metrics will be maintained to ensure we are meeting customer expectations of providing best in class technical phone support. • Coordinate and resolve escalated customer issues for level 1 and 2 product technical support of all products. • Salesforce Case management: Create, assign, document and resolve customer issues using Salesforce. • Technical resource for ABB’s field service personnel. • Review product and service documentation to verify it meets service requirements • Understands systemic issue and investigating customer related CWA/Real Tech product problems, developing solutions and preparing related recommendations. • Realtime troubleshooting CWA systems remotely. • Proactively seek and implement initiatives to improve product quality, operations and increase customer satisfaction. Our team dynamics You will join a talented, high performing team, where you will be able to thrive.

Qualifications for the role

• Associate degree, Bachelor’s degree preferred
• Minimum of 5 years technical support experience in continuous water analyzer and related instrumentation (Dissolved Oxygen Transmitters, pH and Oxidation and reduction potential transmitters and sensors, Conductivity Transmitters and Sensors, Calorimetric Analyzers, Gas Analyzers, Dissolved Organics and Chlorine, Sodium, Hydrogen Purity analyzers, Water Hardness Analyzers, etc.)
• Up to 10% domestic travel may be required but rare
• We are unable to sponsor an employment visa at this time for this role. Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement. #LI-Remote We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $55,400 and $102,600 annually. myBenefitsABB.com

Publication ID: US93036500_E1

Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.

Sales Reporting Analyst

by Irma Moore | Sep 27, 2024 | Uncategorized

Job Purpose

We are seeking a dynamic and analytical Sales Reporting Analyst to join our team. This role emphasizes bridging the gap between data insights and business needs, providing strategic recommendations, and enabling the sales team with valuable customer data and insights. The successful candidate will be responsible for data clean-up, report and dashboard building and, most importantly, conducting in-depth analysis to support business processes and decision-making.

Key Responsibilities

• Business Analysis:
  • Conduct in-depth analysis to identify trends, patterns, and insights that are critical to business processes and objectives.
  • Understand and document business requirements to ensure data and analysis align with business needs.
  • Provide strategic recommendations based on data insights to support business growth and efficiency.
• Data Clean-Up:
  • Perform data cleaning tasks to ensure the accuracy and consistency of data, including removing duplicates, correcting errors, and standardizing formats.
  • Maintain data quality by regularly reviewing and updating data entries in CRM systems and other databases.
• Reporting:
  • Develop and maintain reports to support business analysis and decision-making.
  • Utilize tools like Excel and Power BI to create reports that provide actionable insights.
  • Ensure timely and accurate delivery of reports to relevant stakeholders.
• Sales Enablement:
  • Provide the sales team with comprehensive customer data and insights to support relationship-based selling.
  • Help salespeople understand customer interactions and assets, enabling strategic engagement and long-term relationship building.
  • Develop dashboards and reports that give sales teams a 360-degree view of customers.
• Data Analysis and Insights:
  • Analyze customer data to provide insights that support sales strategies and business objectives.
  • Identify opportunities for improving sales processes and customer engagement based on data findings.
  • Prepare detailed analysis reports and presentations to communicate insights to stakeholders.
• Collaboration:
  • Work closely with cross-functional teams, including sales, marketing, and customer service, to understand their data needs and provide relevant insights.
  • Participate in meetings to discuss business strategies and how data analysis can support these initiatives.
  • Collaborate with IT and data management teams to ensure data integrity and accessibility.
• Documentation:
  • Document business processes, data analysis methodologies, and findings.
  • Maintain comprehensive records of data sources, transformations, and analysis results.
  • Prepare user guides/documentation to help stakeholders understand and utilize data reports and insights effectively.
• Continuous Improvement:
  • Stay updated with the latest business analysis tools and techniques.
  • Propose improvements to data collection, analysis, and reporting processes.
  • Seek opportunities to enhance the use of data in strategic decision-making.

Required Skills

• Experience with CRM software (e.g., Salesforce, HubSpot).
• Familiarity with data comparison and validation techniques.
• Basic understanding of external databases and data sources, such as LinkedIn, industry-specific databases, or public datasets.

Required Experience

• Bachelor’s degree in Business, Data Analytics, Information Systems, or a related field.
• Strong analytical and problem-solving skills, with the ability to identify and resolve data discrepancies.
• Proficiency in Microsoft Excel and experience with business intelligence tools such as Power BI.
• Experience in data cleaning and ensuring data quality.
• Excellent attention to detail and accuracy in data analysis and reporting.
• Understanding of CRM systems (e.g., Salesforce, HubSpot) and databases.
• Ability to understand and document business processes and data flows.
• Strong communication skills, both written and verbal, with the ability to present data findings and strategic recommendations effectively.
• Self-starter with the ability to work independently and as part of a team.

Tungsten Automation is an Equal Opportunity Employer M/F/Disability/Vets

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

The base salary range for this role, across the US, is $60,000 – $85,000.  Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.

Graphic Designer (Freelance)

by Irma Moore | Sep 27, 2024 | Uncategorized

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a skilled graphic designer to join our design team. In this role, you will work closely with the IXL and Education.com content teams to create compelling designs for printed materials across multiple subject areas, including math, language arts, science, and social studies. #LI-REMOTE

This is a 1099 consulting role.

WHAT YOU’LL BE DOING

• Work with the IXL and Education.com content teams to create attractive, compelling designs for printed materials
• Maintain visual consistency and brand identity
• Efficiently manage multiple design tasks with short deadlines
• Implement changes to files quickly and precisely to ensure consistency and accuracy

WHAT WE’RE LOOKING FOR

• Experience in graphic design for print
• Expert-level knowledge of InDesign and Illustrator
• Ability to create clean, clutter-free designs that are consistent with our established style
• Ability to effectively communicate visually, verbally, and in writing
• Attention to detail and strong organization skills
• Proven ability to manage multiple design requests in a timely fashion

WHAT TO INCLUDE IN YOUR APPLICATION

• Your resume
• A link to your portfolio

ABOUT IXL LEARNING

IXL Learning is the country’s largest EdTech company. We reach millions of learners through our diverse range of products. For example:

• 1 in 4 students in the United States uses IXL.com
• Rosetta Stone provides an immersive learning experience for 25 languages
• Wyzant is the nation’s largest community of tutors, covering 300+ subjects
• Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

VAD Clinical Specialist – FL, LA, TN

by Irma Moore | Sep 26, 2024 | Uncategorized

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works remotely in the Abbott Heart Failure, Acelis Connected Health business.  Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.

As the VAD Clinical Specialist, you’ll have the chance to work with hospitals and account executives promoting our remote patient monitoring services and digital platform through clinical/workflow discussions.

Principle Responsibilities

The following reflects management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Participates in development opportunities and on-going training.

• Facilitates implementation of digital solutions to hospitals/clinics.
• Provides clinical peer to peer consulting services through workflow analysis/value mapping to new and existing accounts identified by sales team and facilitates workflow optimization through implementation of data management tools in collaboration with sales team. 
• Provides onsite support for VADWatch (eRx, Remote Patient Monitoring and Inventory Manager) go-lives and on-going training support to clinical staff as needed. 
• Provides ongoing clinical support and education to sales team members.
• Participate with sales team in key meetings with customer decision makers (C-suite) to review the plan of action to promote growth of our digital solutions.
• Supports and engages in the development of corporate partners’ products and services.
• Participate and become proficient in high level sales training and strategy.
• Consults and contributes on new product/service development. Shares insights into processes and training materials that support best practices.
• May assist in gathering evidence for clinical studies.
• Keeps abreast of new developments, approaches, drugs, or information related to core business and disseminates that information to the appropriate departments.
• Travel up to 50-75% within geographic area.
• Provides coverage of key accounts during vacancies in sales territories for continuity of care for our customers.
• Receives and directs communication to all relevant team members on a routine basis. 
• Provides mileage and expense reports as requied.
• Documents calls, meetings, and ongoing account information in SalesForce.com.
• Participates in on-going education independently and as requested by Acelis Connected Health.
• Performs other activities as requested by management.

Required Qualifications

• RN with Bachelor’s Degree in Nursing, or equivalent combination of education and work-related experience.
• Minimum of five years nursing experience.

Preferred Qualifications

• Anticoagulation, heart failure, cardiac device, or nursing education background preferred.

• Continued self improvement courses & seminars as related to the position.
• Detail Oriented
• Organization/Time Management Skills
• Strong Analytical Skills
• Intermediate Computer/Software Skills
• Communication & Writing Skills
• Leadership Skills
• Human Relationship skills
• 50-75% travel required

Physical Requirements

• Must be able to work at a computer workstation for extended periods of time
• Must be willing to travel within geographical territory

*Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.Explore Location

Medical Coder III – Inpatient in Jupiter, Florida

by Irma Moore | Sep 26, 2024 | Uncategorized

Job Description

Insight Global is seeking two Medical Coder III to join a hospital system in Jupiter, Florida. These Coders must have hospital inpatient coding experience, not just physician coding. These Coders will review and assign the correct ICD-10-CM codes based on documentation in the patients chart. They will write queries if needed for clarification of assigning the correct codes that impact the DRG. They will code weekly in house review of high dollar cases for concurrent DRG/Reimbursement assignment. They will work with CDS (Clinical Documentation Specialist) who assign concurrently ICD-10-CM/PCS codes. They will enter final DRG assignments in CDR2 software and confer with CDS team members on any mismatched DRGs. The Coders must be able to accurately facilitate the completion of incomplete medical records, monitor deficiencies, and meet established proficiency and productivities standards. The team sits fully remote and reports to the Director of HIM. They will be joining a team of 15 other Medical Coders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-High school diploma, GED or equivalent

-CCS (Certified Coding Specialist)

-1 year of experience with hospital inpatient coding

-ICD-10-CM, PCS coding guidelines and Faye Brown

-Strong communication, consistent and attention to detail -Experience with EPIC null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].