by Irma Moore | Oct 2, 2024 | Uncategorized
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Why Vectra AI?
Vectra AI is the leading innovator in real-time detection of in-progress cyber attacks. The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber attack. Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.
Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.
You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.
If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.
Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast moving environment.
Position Overview
For this role you should be a leading Technical Support Engineer, experienced in technical support of complex technologies in challenging global environments. As part of the Support team you will be responsible for ensuring that the customer experience remains positive throughout the lifecycle of their support interactions.
You are likely to already be an expert in your field, the individual your colleagues come to for assistance and the individual that customers ask for when they’re in difficult situations.
This is a remote-based position located in the United States.
Specific responsibilities will include:
- Working a customer-facing third-tier support queue.
- Deep diagnosis of customer issues, including lab reproduction and source-code analysis.
- Quantifying customer impact and prioritizing solutions both within and external to the Support team.
- Engaging with both customers and the Sales organization through email, telephone and remote management sessions (e.g. WebEx, Zoom, GotoMeeting).
- Engaging with Engineering teams to provide prompt and high-quality workarounds and solutions.
- Identifying, qualifying and documenting product, hardware, software and process improvements.
- Developing Support processes, tools and documentation to further grow the Support organization.
- Developing customer-facing content (e.g. knowledge-base, how-to guides).
- Limited on-call/out-of-hours support for weekends/national holidays.
- Collaborate with your colleagues on investigations and escalations.
- Being the embodiment of a team player; cross functional collaboration and communication is vital.
Required Experience
- Strong experience supporting an international customer base.
- At least 5 years working in a technical support and/or escalation engineer role.
- Experience in diagnosis and resolution of complex customer issues.
- Expertise in Linux-based systems, their management, operation and application stacks.
- Good understanding of current security technologies and risks.
- Excellent understanding of TCP/IP network protocol suite including packet capture analysis.
- Basic understanding of SQL and non-SQL databases.
- Able to work as part of a geographically dispersed global Support team.
- Initiative to proactively identify new issues and drive their resolution.
- Some exposure to virtual environments.
- Some exposure to cloud environments and support of cloud/SaaS applications.
Desired Experience
- Scripting/programming, especially in Python and the bash shell.
- Design and understanding of enterprise and data-center networks.
- Proactively identify problem areas and be responsible for driving their resolution.
- Good understanding of SQL and non-SQL databases.
- Good understanding of virtual environments.
- Good understanding of cloud environments.
- Experience in security appliances and security software.
- Experience in data interchange between dissimilar systems.
Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.
Vectra Total Rewards
$65,000—$95,000 USD
Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
by Irma Moore | Oct 2, 2024 | Uncategorized
Hi, we’re Underdog!
We’re the fastest-growing sports gaming company ever.
We build innovative games and products for American sports fans.
Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
About the role and why it’s unique:
- As a Senior Marketing Analyst, you’ll be developing and establishing key reporting around the effectiveness and performance of our marketing initiatives
- Analyze customer acquisition, engagement, and retention, identifying trends and investigating root causes
- Create interactive dashboards, visualizations, and analysis applications to communicate marketing insights to stakeholders
- Work with cross-functional teams to identify data-driven solutions for marketing optimization and growth
Who you are:
- At least 5 years of experience working in marketing analytics
- Strong experience in one or more of the following areas:
- Promotions / retention analytics at a sportsbook, real-money gaming, or fantasy sports company
- Creative analytics and optimization
- User acquisition / growth analytics at a consumer-facing app-based company
- Prior experience with data visualization tools such as Tableau or Power BI
- Strong skills in SQL and impactful analysis presentation
- Highly focused on delivering results for internal stakeholders in a fast-paced, entrepreneurial environment
- Strong analytical and problem-solving skills
- Ability to collaborate with stakeholders across marketing, product, and business teams
Even better if you have:
- Experience in the daily fantasy sports or sports betting industries
- Strong interest in sports
- Familiarity with A/B testing and statistical analysis
- Experience with marketing attribution models and ROI analysis
Our target starting base salary range for this position is between $135,000 and $160,000 plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.
What we can offer you:
- Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
- 16 weeks of fully paid parental leave
- A $500 home office allowance
- A connected virtual first culture with a highly engaged distributed workforce
- 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
This position may require sports betting licensure based on certain state regulations.
Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.
#LI-REMOTE
by Irma Moore | Oct 1, 2024 | Uncategorized
ABOUT THE COMPANY:
Nymbus (https://nymbus.com/) isn’t just a leader in fintech; we’re a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.
Here, you won’t just be part of a tech revolution; you’ll be at the helm, driving change. You’ll fit right in if you’re a creative thinker eager to lessen technical debt and elevate agility for banks and credit unions. Our culture thrives on collaboration, integrity, and a client-first approach.
Your journey with us won’t simply advance your career; it will offer the chance to shape an industry alongside like-minded professionals. We’re excited to consider you a key player in this transformative chapter. Thank you for contemplating a role with Nymbus.
WORK ENVIRONMENT:
We are a remote first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations.
POSITION SUMMARY:
The Digital Support Specialist supplies a multi-faceted approach to providing support for our Launch clients. Digital Support Specialists will be responsible for monitoring, reviewing and approving customer applications submitted through our retail account onboarding platforms. A Digital Support Specialist will demonstrate good decision making abilities, mitigate risk and ensure contractual Service Level Agreements are adhered to. This role also serves a part of the Digital Support Team by fielding all incoming customer phone calls and various forms of digital communication from Nymbus Launch clients. This position is responsible for solving customer issues, performing various account maintenance requests and providing additional support as necessary to create a seamless one touch resolution for each customer. This role also requires a high level of dedication to providing excellent customer service both over the phone and through various digital channels. This position requires schedule flexibility in order to meet the Company’s scheduling demands of a 24/7/365 Contact Center.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
- Efficiently answer inbound calls, secure messages and other communications from digital bank clients.
- Accurately manage communication for new digital bank customers related to new account onboarding.
- Solve problems and answer questions; listen to and anticipate clients’ needs in order to completely and accurately resolve their issue on first contact, reporting problems in systems and identifying client impacting situations proactively
- Utilize numerous programs and systems to investigate, troubleshoot and resolve client tickets and inquiries.
- Actively participate in testing of bank environments, validation of data and use of systems to adequately verify new code and enhancements are fully vetted.
- Monitor Digital Bank applications and decision based on structured account onboarding procedures while adhering to respective regulations and policies.
- Complete all transactions with accuracy and within guidelines, policies or procedures, exercising discretion and independent judgement.
- Develop oneself professionally by participating in training, engaging in self improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales and client relations skills.
- Actively participate in coaching and feedback sessions by setting goals and achieving results.
- Proactively take advantage of opportunities to become more involved with job training on processes or procedures through daily job functions.
- Perform all other related duties as required or assigned.
QUALIFICATIONS:
- Associate’s Degree or equivalent experience in a related field
- 2+ years of relevant experience in the financial industry
- Heavy Call Center experience OR experience working within a Bank or Credit Union in a customer service role (Bank Teller, etc.)
- Working knowledge of computer hardware and software systems, and diagnostic utilities
- Expert communication and documentation skills, both verbal as well as written
- Strong technical training skills and detail oriented
- Exceptional interpersonal and client engagement skills
- Proven analytical and problem solving abilities
- Ability to prioritize work to meet deadlines
- Maintain flexibility in schedule to allow for occasional travel
SALARY & BENEFITS:
- Competitive hourly pay
- Annual Cash Bonus and Equity Options commensurate with the role level and experience
- 100% Fully Remote
- Robust 401(k) plan with company match
- Insurance – Health, Dental and Vision (Nymbus covers 100% of the Healthcare and Basic Dental premiums)
- Flexible Paid Time Off
by Irma Moore | Oct 1, 2024 | Uncategorized
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Job Title:
Hospital Coding Specialist III (Remote)
Cost Center:
101651098 HIM-Facility Coding
Scheduled Weekly Hours:
40
Employee Type:
Regular
Work Shift:
Mon-Fri; day shifts (United States of America)
Job Description:
JOB SUMMARY
Hospital Inpatient Coding:
The Hospital Coding Specialist III accurately codes inpatient conditions and procedures as documented in the International Classification of Diseases (ICD) Official Guidelines for Coding and Reporting and in the Uniform Hospital Discharge Data Set (UHDDS) and assignment of the appropriate MS-DRG (Medicare Severity-Diagnosis Related Group) or APR-DRG (All Patients Refined Diagnosis Related Groups) for complex, multi-specialty inpatient services. This individual understands and applies applicable medical terminology, anatomy and physiology, surgical technology, pharmacology and disease processes. The Hospital Coding Specialist III reviews professional and hospital inpatient medical record documentation and properly identifies and assigns:
- ICD CM and PCS codes for all reportable diagnoses and procedures. This includes determining the correct principal diagnosis, co-morbidities and complications, secondary conditions, surgical procedures and/or other procedures.
- MS-DRG /APR-DRG
- Present on admission indicators
- HAC (Hospital Acquired conditions) and when required, report through established procedures
- PSI conditions and report through established procedures
- Discharge Disposition code
- Works collaboratively with the Clinical Documentation Improvement Specialists to address documentation concerns and DRG assignments
- Assists in the preparation of responses to DRG validation requests and other third party payer inquiries related to coding and DRG assignments as requested
JOB QUALIFICATIONS
EDUCATION
The individual applying must meet the minimum qualifications in all three required sections below to be considered a candidate for interview. Please consider when listing minimum qualifications.
Minimum Required: Medical Coding Diploma or American Health Information Management Association (AHIMA) approved Health Information Management Degree or related program.
Preferred/Optional: None
EXPERIENCE
Minimum Required: Three years of progressive inpatient coding experience in an acute care facility in addition to the following;
- Knowledge of medical terminology, anatomy and physiology, pharmacology, disease process, and surgical procedures
- Knowledge of accepted medical abbreviations and their meanings
- Knowledge in the use of specialized references such as the ICD medical dictionaries and texts, and medical journals
- Must have extensive knowledge of Coding Clinic and all official coding guidelines
- Advanced knowledge of hospital information systems, encoders and other technology to facilitate a successful work environment while maintaining maximum communication and adhering to HIPAA security standards
- Advanced knowledge Microsoft Outlook, Excel and Word functions
- Technical skills required to learn and navigate a variety of software systems and trouble shoot computer problems
- Strong written and verbal communication skills
- Ability to think and work independently, yet interact positively with team
- Advanced problem solving skills
- Attention to detail is crucial to this position
Preferred/Optional: Experience with electronic health record systems. Academic or level I or II trauma experience is a plus.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position
Minimum Required: Active credential of Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA) through the American Health Information Management Association (AHIMA) required at the time of hire.
Preferred/Optional: None
by Irma Moore | Oct 1, 2024 | Uncategorized
Description
Data Quality Analyst – Entry Level – Remote
Full Time Perm
Way of Work: remote
Salary: $31.68 – $47.60, plus annual bonus
We are seeking a motivated Data Quality Analyst to join our dynamic team. As a key member of our data quality management group, you will play a crucial role in ensuring the accuracy, consistency, and reliability of our data assets. If you’re passionate about data quality, have a keen eye for detail, and enjoy collaborating with cross-functional teams, this role is perfect for you.
Your responsibilities may include, but are not limited to:
- Understands data quality KPIs including measurement of completeness, accuracy, and timeliness, and can interpret them for business partners.
- Communicate data defects/enhancements to data consumers while partnering with product owner(s) and IT on root cause analysis
- Responsible for reporting, tracking, and analyzing data quality issues in an effort to identify areas of improvement across data sets.
- Assist in the build and management of any dashboard related to data quality.
- Document data lineage for identified critical data elements with or without a lineage tool.
- Provide necessary support to the Lead and Senior Data Quality Analyst.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.
Please include any computer science, cybersecurity, computer information systems, management information systems, technical certifications, coursework, or internship(s) related experience on resume
Minimum Qualifications
- Bachelor’s Degree or equivalent work experience
- Experience working with large data sets
- Familiarity with data analysis tools and techniques
Preferred Qualifications
- Experience in the roll-out and adoption of governance tools such as Alation, Collibra, Informatica, Microsoft Purview or similar.
- Experience with Microsoft Visio or other similar diagram tool
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position
Inclusion and Diversity
- Value inclusion within your day-to-day responsibilities by respecting others’ perspectives/convictions, engaging others’ opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
- Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
- Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Safety
- Promote a safe work environment by actively participating in all aspects of our employee safety program.
- Report any unsafe conditions and take actions to prevent personal injuries.
- Support our interdependent safety culture by ensuring the safety of your co-workers.
- Stay focused on the task at hand and promote productivity through good work habits.
#Remote #NiSource #NIPSCO #WomenInTech #WomenInUtilities #DataQuality #TechJobs #NowHiring #OhioMeansJobs #DataManagement #MDM #DataAnalysis #DataAnalyst
We encourage you to learn more about
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:$65,900.00 – $99,000.00
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