- Strong working knowledge of Microsoft Office Basic familiarity with the SDLC and software development
- Research, write, edit and proofread complex technical data
- Create, maintain and update manuals, procedures, specifications and other documents
- Evaluate and recommend revisions to standards and guideline’s
- Provide writing, editing and design support to other team members Ability to review technical documentation for quality assurance
- Ability to make documentation 508-compliant
- Conduct communications gap analysis to determine strengths of current approaches and identify opportunities for improvement
- Develop and maintain project-level communications processes, tools, and resources, leveraging best practices for communications across the portfolio
- Assist in the enhancement of current communications strategies
- Ensure all communications are in support of portfolio and project objectives and are consistent across delivery channels and stakeholders
- Work in partnership with the customer communications teams to ensure branding and style guidelines are maintained
- Leverage communications methods to identify trends throughout the communications lifecycle
