Order Management Representative 

  • Work as a member of the Order Management team that supports the Americas sales teams
  • Review and approve quotes for Sales to self-generate standard order forms
  • Create non-standard order forms in line with company policies for complex scenarios
  • Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
  • Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
  • Work across various levels within the organization
  • Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
  • Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner for booking
  • Share best practices and ensure compliance with company internal policies and processes
  • Assist with user acceptance testing for new features in Salesforce
  • Assist with SOX audits and process reviews when required

Qualifications

Minimum Requirements

  • 3+ years of Order Management experience
  • HS Diploma or GED required