Streaming Operations Coordinator

New York
time type
Full time
posted on
Posted 9 Days Ago
job requisition id
Work Locations: With the exception of some select roles that have in-office requirements, A+E Networks operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes: California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

Division Story
Fourteen straight years of double digit growth. Thanks to our International Team, which specializes in taking US hits and making them global hits. We are an energetic group of die-hard travelers with a strong track record of identifying and acquiring winning programming from the English language, European and Asian markets. We currently manage 76 channels around the world with staff offices in London, Rome, Tokyo, Seoul, Munich and Singapore, and we’re fluent in at least 42 languages. Parlez-vous français? Ni hui shuo zhongwen ma? If you answered “yes” (in any language) and enjoy having your passport stamped, our department might just be your next destination.
Job Description
THE ROLE: Streaming Operations Coordinator
The Streaming Operations Coordinator will assist in the day-to-day operations for free ad supported television (FAST) channel scheduling by managing the flow of information between internal and external stakeholders to ensure timely delivery of programming assets to FAST vendors, as well as assist in the buildout of FAST playout schedules. This person will be responsible for managing the operational logistics and communication across key streaming partners including Samsung, Roku and Pluto.

The successful candidate will possess the following:

Provide primary product development and operations support to the GCS Scheduling and Broadcast Operation teams responsible for managing and maintaining program and playout schedules for streaming free ad supported television channels (FAST).

Act as a liaison across teams to ensure scheduling requirements and timelines are met for A+E’s portfolio of FAST channels.

Support manager with the daily operations for artwork, content fulfillment orders and metadata for A+E’s portfolio of FAST channels.

Maintain and execute daily FAST Airtable trackers and reports capturing critical scheduling and delivery information.

Monitor and troubleshoot daily FAST program and promo scheduling grids to guarantee final playout schedules are properly timed out.

Serve as a main escalation contact for troubleshooting issues pertaining to FAST channel playout streams.

Organize, track, and manage FAST channel stream escalation tickets with internal teams and vendors.

Communicate FAST schedules and legal takedowns to vendors and partners as necessary.

Play a critical role in implementing best operational practices across divisions in support of promo and short form scheduling within FAST channels.

Fulfill requests for enhanced metadata and artwork to 3rd party vendors (Gracenote/TiVo) to power partners’ platform menus and search for A+E FAST channels.

Support team in the implementation of new scheduling processes and/or systems for FAST channels, resulting in operational efficiencies and transparency across teams.

Identify, develop, and implement best-in-class practices across teams, focused on improving customer experience of FAST channels and additional digital content licensing platforms.

Monitor competitive landscape and industry trends. Support general business development efforts including industry research, due diligence, and creation of presentations.

YOUR STORY: [+BEHAVIORS] (what you need to have)

The candidate will have a four-year college degree

Knowledge of Word, Excel, PowerPoint, and Airtable are strongly preferred

A knowledge and passion for streaming television platforms

Hourly Pay Range: $27.47 – $35.25
Annual Incentive Target: 5%

The annual/hourly pay range displayed serves as a good faith estimate of the

minimum and maximum base pay range for this role. Compensation for the role will

be based on a number of different factors such as a candidate’s qualifications, skills,

competencies, location, and experience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at

A+E Networks is proud to uphold an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, veteran status, military obligations, and marital status. This policy also applies to all employees, consultants, and third-party workers.
A&E Television Networks, LLC is a joint venture of Disney-ABC Television Group and Hearst Corporation.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.