- Focus on driving lower AR balances from Business to Business strategic enterprise-level clients.
- Prioritize and manage a portfolio of high-value accounts to ensure timely payment and resolution.
- Meet team objectives, key results, OKRs and Metrics
- Manage all escalations in a timely manner while supplying immediate resolution
- Provide process improvement solutions pertaining to collecting on enterprise level accounts
- Conduct regular financial health assessments for assigned strategic accounts.
- Collaborate with Sales Pros to gain insights into client expectations and challenges.
- Implement customized collection strategies based on the unique characteristics of each strategic account.
Who you are
- Bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.
- 3+ years of experience in enterprise-level collections, preferably within a high-growth and dynamic industry.
- Solid understanding of accounting principles and past-due accounts receivable.
- Proven ability to work independently, take initiative, and solve problems creatively.
- Excellent communication and negotiation skills with the capability to interact effectively with both internal and external stakeholders.
- Strong organizational skills and attention to detail, ensuring accuracy in all collection activities.
- Proficient in using collection software i.e High Radius & Zuora, and Microsoft Office Suite.
