Database and Operations Administrator

KEY RESPONSIBILITIES:
Database
● Administer Salesforce donor database, with assistance of Salesforce consultants as
needed, including: updates to the system, ongoing customization and cleaning,
maintaining security, documenting business processes, resolving integration issues, and
ensuring data integrity.
● Create and customize reporting tools and campaigns in Salesforce and associated
applications (Classy, Apsona, Campaign Monitor) to be used as fundraising
management tools to optimize fundraising strategy.
● Oversee, coordinate and update campaigns in Salesforce

REQUIRED EXPERIENCE, SKILLS, AND VALUES
● Experience working with QuickBooks Online and Salesforce NPSP
● Passion for working with numbers and processes
● Strong organizational and time management skills
● Great attention to detail
● Excellent communication and critical thinking skills
● An orientation toward creative problem-solving
● Ability to take initiative and work both independently and as part of a team
● Flexibility and the ability to multitask and prioritize a variety of requests and
inquiries
● Proficiency with Google Suite as well as Microsoft Office suite on Mac and PC
platforms, intermediate to advanced Excel skills (ability to create and manipulate
complex data tables and charts)