Remediation Specialist I 

Do you have the career opportunities as a(an) Remediation Specialist I WFH you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation’s leading provider of healthcare services, HCA Healthcare.


Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Remediation Specialist I WFH where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary 

The Remediation Specialist I plays a crucial role in the Risk, Governance & Reporting (RGR) team’s success in reducing security risk across the organization. RGR is a set of shared services who coordinate risk remediation and develop strategic plans for targeted-areas of risk for the company. This role will be assigned to the Remediation Coordination (RC) team and will report directly to the manager of RC. 

The Remediation Specialist I will serve in a leading role as part of a new information security finding remediation process. This role involves triaging new finding submissions, reviewing them for quality, and collaborating with supporting stakeholders to develop risk solutions. The Remediation Specialist I will be responsible for leading remediation engagement on findings they prepare; in other cases, their work will directly support the execution from other team members and downstream efforts. They will work closely with other members of the RC team and jointly with members of the IPS Risk Management team to ensure alignment with the three guiding principles of making risk visible, facilitating well-informed decision making, and driving accountability. They will be expected to be effective and comfortable working independently or collaboratively on tasks when necessary. Their day-to-day work will come under the general supervision of another senior team member and the manager of the RC. 

The ideal candidate should have strong verbal and written communication skills, the ability to collaborate with others to reach decisions, and a passion for working on a wide range of information security risks and complex projects. This person will be joining a strong team who maintains a culture of professionalism, high performance, and support for one another. 

This is a work-from-home (WFH) position. 

Major Responsibilities: 

  • Oversees and administers the findings remediation process by reviewing all finding submissions, engaging cross-functional teams to reach decisions on a solution, and providing documented details and action items to prepare the finding for remediation. 
  • Develops a deep understanding of the findings remediation process to educate others, provide accurate answers to questions, and identify process improvements that gain efficiencies and increase customer satisfaction. 
  • Strong verbal and written communication skills are required to contribute to the development of ongoing communications, templates, and other repeatable processes that streamline remediations and establish a baseline of consistency and quality across team members. 
  • Leads remediation engagements that drive awareness, education, and facilitate risk-reducing action from risk owners. 
  • Analyzes and contributes to time-based benchmarks gathered from tooling to provide estimates for how long remediations can take; uses these estimates to measure progress and to spot stalls or slowdowns needing intervention. 
  • Contributes to the analysis and development of deliverables and presentations that capture, organize, and report on multiple engagements and statuses to inform team management and executive leadership.
  • Identifies and tracks progress metrics as part of all remediation engagements; uses these metrics to drive decisions and hold stakeholders accountable to commitments. 
  • Effectively prepares, schedules, and hosts meetings with internal and external stakeholders. 
  • Captures accurate and detailed meeting notes; disseminates them to stakeholders in a timely manner. 

Other Skills/Duties: 

  • Performs other duties as assigned 
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” 
  • Serves as a subject matter expert on information security and privacy policies, standards, and guidelines. 
  • Serves as the primary point of contact for all assigned remediations. 
  • Ensures Information Protection & Security guidance and solutions meet business needs and enterprise strategies.
  • Communicates privacy, security, and risk-related concepts to technical and non-technical audiences. 
  • Possesses knowledge of HIPPA and other healthcare security and data protection regulations. 
  • Elicits cooperation from a wide variety of resources, including peers, IPS management, other business units, and company leadership. 
  • Builds rapport, credibility, and cohesion within IPS and with other stakeholders across the enterprise. 
  • Participates in educational opportunities to build and maintain team knowledge of evolving privacy and information security concepts. 
  • Pursues ongoing self-development and skills growth; applies new learning when and where possible. 

Knowledge, Skills, Abilities, Behaviors: 

  • Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Required 
  • Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Required
  • Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Required 
  • Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Required 
  • Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Required 
  • Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Required 
  • Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Required 
  • Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Required 
  • Maintains respect for diversity of experience, characteristics, viewpoints, and opinions. Required 
  • Analytical thinking. Required 
  • Relationship management and interpersonal skills; respected by peers and others. Required 
  • Maintains a professional demeanor, appearance, and positive attitude. Required 
  • Excellent typing skills with a minimum typing speed of 60 WPM with 90% accuracy or greater. Required 
  • Creative thinker, always looking for a “better way” to deliver value; not stopped or discouraged by adversity. Required 
  • Adaptable, flexible, with experience working in a team-oriented, collaborative environment. Required 
  • Results oriented; The ability to think and act: decisiveness, assertiveness, with the ability to achieve results quickly. Required 
  • Sense of responsibility and accountability; someone who takes ownership and initiative and can work independently and is dependable. Required 
  • Ability to multi-task and manage multiple work efforts at once. Required 
  • Ability to learn, understand, and apply new technologies, methods, and processes. Required 
  • Organizational skills. Required 
  • Thinks and acts with decisiveness, assertiveness, and with the ability to achieve results quickly. Required 
  • Maintains a high degree of initiative, dependability, and the ability to work with minimal supervision. Required 

Education & Experience: 

  • Bachelor’s degree or equivalent experience Required 
  • 1+ year(s) of experience in information technology, information security, internal audit, privacy, and/or risk management Required 
  • 1+ year(s) of experience in working with GRC or IRM tool suites Preferred 
  • 1+ year(s) of experience in healthcare Preferred 
  • 1+ year(s) of experience in working with Federal, HIPAA, Meaningful Use/Promoting Interoperability and other healthcare security regulations. Preferred
  • 1+ year(s) of experience in demonstrating the ability to be adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities. Required 
  • 1+ year(s) of experience in demonstrating the ability to define, learn, understand, and apply new technologies, methods, and processes. Required 

Licenses, Certifications, & Training: 

  • CISSP Preferred 
  • CISA Preferred 
  • Lean Six Sigma Yellow, Green, or Black Belt Preferred 
  • CompTIA or other relevant information security or risk management certifications Preferred

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.