Licensed Clinical Social Worker | Full- Time (30 Hours per Week), Remote
About Us!
Kooth is a fast-growing organization with a social purpose. After 20 years of successful services in the UK, we are rapidly expanding in the United States!
OUR MISSION: To provide welcoming and effective digital mental health support to students proactively.
Using the collective insight from nearly 1 million hours of professional intervention, we guide students to three areas of evidenced-based support: self-guided, community/peer interactions, and chat-based counseling provided by licensed Counselors. These areas of assistance are designed to match each individual student’s current needs, wants and goals as well as identify and refer to a higher level of care when needed.
The LCSW is responsible for providing clinical expertise for our practitioner cohort. This includes providing regular clinical supervision and guidance plus live support for practitioners delivering behavioral health interventions via the Kooth app/platform, overseeing clinical assessment where appropriate, and supporting clinical and risk escalations in line with policy.
If you are seeking a fun, professional culture, in a fast-growing company, look no further – Apply today!
Primary Job Responsibilities:
Clinical Behavioral Health
Provide live clinical guidance to Practitioners on shift to ensure they remain within the Scope of Practice in line with the evidence-based guidance as well as contract specification (sub-clinical).
Provide responsive asynchronous support to Practitioners regarding assessment and intervention through agreed processes and with support from Clinical Leads.
Advise the requirement for clinical escalation outside of the service, evidencing the need for this and ensuring the appropriate documentation is completed.
Provide referrals/warm handovers to external providers through an agreed care navigation process and ensures follow-up as appropriate.
Completes clinical audits to support Practitioner professional development and improve service user outcomes.
Remain current with evidence-based practice in the behavioral health domain generally and within digital health specifically and contributes to clinical policy and procedure reviews.
Contribute to discussions with products regarding required changes in line with best practices.
Support Practitioners to implement the i-RESPOND model into practice within day-to-day interactions outside of the more formal governance processes.
Contribute to training programs as guided by the training team and within own expertise area.
Safeguarding
Provide live support to the Practitioner team in the identification and de-escalation of risk.
Lead on escalation to emergency services and mandatory reporting where service users identity is known and a reporting threshold is met.
Inform the Clinical Leads of any new safeguarding risks identified and contribute to the mitigation of such risks.
Remain up to date with all safeguarding policies and procedures and work to embed these within day-to-day service delivery, identifying and escalating any challenges to implementation.
Work in co-production with Senior Practitioners to agree on the best course of action when faced with complex decisions, escalating to Clinical Leads as appropriate.
Digital Delivery
Provide direct support for service users where specialist clinical input is required. This will primarily be clinical assessments but may also include aspects of intervention (ensuring interventions remain at a sub-clinical level).
Engage with complex service users directly (including regarding risk management) at the request of Practitioners or Clinical Leads.
Ensures familiarity with all Practitioner requirements and service user pathways within the app/platform.
Analytics, Reporting, & Insights
Maintain own database relating to supervision and audit and provides aggregated metrics as requested by the Clinical Leads to support compliance monitoring and quality improvement initiatives.
Support the Clinical Leads with data analysis within the area of scope and makes recommendations for improvements based on day-to-day knowledge of service delivery.
Strong focus on monitoring outcomes focused practice, collecting feedback and insights regarding barriers, and making recommendations for change.
Stakeholder Management
Interacts with partner providers beyond warm handovers in a proactive manner to maintain and enhance relationships and trust.
Support the clinical leadership function in representing the company at stakeholder events and conferences within the area of responsibility.
Support Clinical Leads in disseminating what good looks like for clinical behavioral health across the company and specifically outside of the clinical service functions.
Support the Practitioner in understanding customer needs regarding the safe and effective delivery of youth behavioral health and helps them translate these into daily practice.
Qualifications
Education and Experience Requirements:
Clinical License in a related field, California specific
Master’s degree in a related field
Open to a flexible schedule including nights and weekend coverage required
Experience working clinically with youth (digital experience desirable but not essential)
Travel Requirements: This role is remote with occasional travel for continuous professional development opportunities.
Hours and Compensation: This position is full-time, 30-40 hours a week. Pay is up to $40.86 per hour based on experience.
Here are some of the exciting benefits you will receive as a team member at Kooth:
Excellent Medical, Dental and Vision benefits
Prescription drug coverage
Generous paid time off
8 paid holidays plus two, half-day holidays (Christmas Eve and New Years Eve)
401(k) retirement plan