Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
We are looking for a focused Enterprise Data Operator for the Build with Ferguson team to continuously add new products to the Build.com site and update the content of our product pages. The Enterprise Data Operator will need to communicate with employees within the company with professionalism. The Enterprise Data Operator will translate and manipulate data provided in projects in a timely and accurate manner. They will identify and correct errors to meet Ferguson’s high standard of quality. All Operators will need to maintain a professional and contributing attitude.
Responsibilities
- Manages multiple data tasks within set deadlines, utilizing Excel, SQL, SharePoint, and product category knowledge
- Take on data tasks including new product adds, product enrichments, and overhauls
- Follow department standards, so that customer pages reflect the most current information available such as following category style guides, adhering to pricing rules, and reviewing Taxonomy guidelines
- Communicate well with others within and outside job area
- Respond to constructive criticism and feedback in a professional manner
- Thoroughly reading all forms of communication that pertain to the department and taking any necessary action
- Organizing and keeping all programs/software up to date
- Time Management: Must be able to effectively multitask and organize one’s day in accordance with the required tasks at hand
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Qualifications:
- Problem solving, identification, and analysis skills including the capability to routinely Self QA work.
- Attention to detail: Knowledge of grammar, punctuation, and basic math skills
- Ability to work within provided instruction and time constraints without direct supervision
- Willingness to learn new processes
- Effectively communicate issues and status of tasks; occasionally escalates issues and recommends solutions to higher level associates or team lead
- Capacity to learn; retain information; knowing, understanding, and improving upon available resources
- Comfortable communicating with individuals via video, chat, email, or phone
- Demonstrates efficient organization and time management skills
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
- Education/Training/Experience – High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, project management tools such as JIRA or Airtable, SQL, and SSMS, and Photoshop
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
-$18.11 – $28.91
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
