eCommerce Website Specialist

Job Details
Remote Type
Fully Remote
Salary Range
$51,000.00 – $70,000.00 Salary/year
Our Purpose:

At Lovesac, we are committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.

From Sactionals, The Worlds Most Adaptable Couch, to Sacs, The Worlds Most Comfortable Seat, Lovesac products provide peace of mind where others cannot. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill, which is good for families and our environment.

What We Believe:

Love. It is the name we live up to. It is purposefully and meaningfully woven into every aspect of our business. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We seek to promote love and happiness with all that we do. #LoveMatters

We are committed to working and succeeding by incorporating our Guiding Principles into every aspect of our business:

We can all win together
Doing less and doing better
We are borrowing this earth from our children
Home is where life happens
Love matters

The Role:

Are you a self-starter, detail-oriented and collaborative individual, looking for an opportunity in a high growth company? If you have both a technical and creative mind, with a passion for building beautiful web pages and content, we would love to speak with you! We are currently searching for an eCommerce Website Specialist who will be responsible for creating customer facing web content, building promotions, managing on-site search features, visual merchandising and the overall front-end experience across the Lovesac website. The ideal candidate will have working knowledge of HTML, Photoshop and hands-on experience working within Magento Page Builder, Adobe Experience Manager (AEM) or a comparable CMS platform. They are motivated to learn new skills related to eCommerce and digital work. This role requires time management and problem solving skills, follow-up ownership and initiative to quickly adapt to a changing business environment.

Consistent ability to work both offsite and report into Corporate Headquarters or designated touchpoint, as required and in accordance with Lovesac policies, CDC and State Guidelines.

Summary of Key Job Responsibilities

Partner with the UX team through new page design, development and execution.
Manage the onsite search feature, optimizing results based on best practices, data and business goals.
Responsible for staging and scheduling website content in support of promotion testing, product launches and seasonal refreshes.
Execute ad hoc and scheduled website updates including imagery, graphics and copy across various CMS and static HTML pages.
Contribute to briefing the Creative Team on needs for web assets, imagery, content and promotional needs.
Contribute insights and recommendations to team discussions on digital content best practices to ensure optimization in delivery.
Assist with other ecommerce projects as needed.
Responsible to meet or exceed all goals and key performance indicators (KPIs).
Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
Perform any other duties as requested by management.
Requirements & Qualifications

Bachelors Degree in a related field required.
Must have a minimum of 3-4 years experience working in related role
Competency within a content management system, Magento Page Builder or AEM highly preferred.
Working knowledge of HTML and Photoshop
Fluent in Microsoft Office suite (Word, Excel, PowerPoint)
Excellent organizational skills, attention to detail and ability to multi-task
Outstanding communication skills are essential as are cross functional collaboration
Maintains a calm demeanor and manages issues professionally and according to our company standards.
Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
Must have proven time management skills and quickly adapts to a changing business environment.
Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
Must take accountability and responsibility for your actions.
Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
Demonstrates strong analytical, mathematical and problem-solving skills.
Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
Proficiency required in Microsoft Office: Word, Excel & PowerPoint.
Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.
Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.
Consistent ability to work both remotely and report into Corporate Headquarters or designated retail touchpoint, as required and in accordance with Lovesac policies, CDC and State Guidelines.
Must possess a strong work ethic and exemplify The Lovesac Values:

Lovesac Core Values
Audacious Dreamers
Willing to sweep the floors

Aspirational Values
Customer Centricity
Only A Players
Executional Excellence

Table-Stakes Values
Insatiable Learning

Full Time Benefits*

Financial Benefits: Annual Bonus Program, Annual and Inaugural Grant Equity Awards, 401K Matching Contribution, Financial Wellness Tools, Sales Incentive Program.

Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.

Paid Time Off: Up to 120 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays, Summer Flex Time.

Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.

Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.

Our customers have the opportunity to shop with us seven days a week and select positions may require availability outside of normal working hours.

Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.