Data Coordinator

Remote, US. We are not able to hire from OH, WY, WA, ND, Puerto Rico, or the U.S. Virgin Islands

Think:Kids is a program in the Department of Psychiatry at Massachusetts General Hospital. Think:Kids teaches Collaborative Problem Solving (CPS), a revolutionary, evidence-based approach for helping children who struggle with social, emotional, and behavioral challenges. At Think:Kids, we train clinicians, parents, and educators across the world to implement CPS in homes, outpatient clinics, residential programs, and schools. We do this through three main avenues: online training and classes available to the public, site-wide implementation, and an individual certification program.

Think:Kids seeks a detail-oriented and data-savvy Data & Contracts Coordinator to support our Manager of Program Evaluation with data collection, management, and entry. This position will also support our clients with contracting and billing. This is a great entry-level opportunity for someone interested in exploring the field of nonprofit evaluation and/or nonprofit administration. The Data & Contracts Coordinator will gain insight into the challenges and positive impact of collecting data in community-based settings and will have the opportunity to interact with people at many levels of MGH and our client organizations (schools, residential facilities, family therapy programs, etc.). The Data & Contracts Coordinator works closely with other members of our administrative team and reports to the Director of Operations of Think:Kids.

Responsibilities and Expectations

Evaluation (60%)

  • Data Collection/Entry 
    • To ensure that data collection activities produce meaningful information regarding course participants and clients, the Coordinator:
      • Works to obtain the timely collection of course evaluation and program data by communicating data needs and expectations to the clients
      • In partnership with the Manager of Program Evaluation, Project Managers, and clients who complete surveys, reviews, and cleans data to ensure they are accurate and complete
      • In addition to data cleaning, engages in other data management tasks such as merging data files (from multiple years and multiple sources) and coding and recoding values
      • Supports the Manager of Program Evaluation to interpret and synthesize findings in reports, data tables, and presentations for various internal and external audiences
  • Management of Department Systems
    • To support data collection, the coordinator oversees the Department’s systems (REDCap and Excel) used for obtaining data from various stakeholders
    • Keeps documents (guidelines and tools) about evaluation work up-to-date, organized, and accessible (in a web-based portal) to individuals throughout the Think:Kids network

Contracts & Billing (40%)

  • Manage the contracting process for all contracted services at Think:Kids. This process includes but is not limited to:
    • Drafting contracts
    • Coordinating signature of contracts with clients and MGH
    • Completing all necessary forms and processes in the MGH Contract Database (Salesforce)
    • Managing internal contract tracking
  • Generate, send out, and track payment of all invoices for contracted services.
  • Run weekly receivables report.
  • Other projects and responsibilities as the need arises.


  • Bachelor’s degree required.
  • Excellent organizational skills and attention to detail.
  • Excellent time management, communication, and decision-making skills.
  • Excellent interpersonal and customer service skills.
  • Capable of establishing priorities. Proven ability to effectively manage multiple tasks at the same time.
  • Strong computer skills. Proficient in Microsoft Office products (Outlook, Teams, Word, PowerPoint, etc.)
  • Comfort and familiarity working with data in Microsoft Excel.
  • Experience with any of the following platforms or similar platforms a plus:
    • RedCAP
    • Salesforce
    • HubSpot
    • PeopleSoft
    • Tableau
  • Ability to perform under stressful situations in order to meet the demands of the job.
  • Demonstrated ability to work independently, with limited supervision, resolve issues, and able to achieve outcomes within the team.


Remote, US. We are not able to hire from OH, WY, WA, ND, Puerto Rico, or the U.S. Virgin Islands