Energy Advisor Application Processor

Who We Are:

AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE and WBE owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high quality staffing and executive search services.

Energy Advisor

Location: Remote

Job Description:

To support our growth, we are seeking candidates with a strong interest in energy efficiency. These positions involve working closely with utility energy efficiency programs and energy efficient technologies associated with commercial and residential building systems.

What you will be doing:

  • Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed.
  • Review project application forms and submittals by program partners, contractors, and other program participants in order to verify compliance with program policies and procedures.
  • Performing basic data scrubbing, analysis, and interpretation.
  • Conduct desktop review and quality evaluation of internal, external, and client materials.
  • Review technical specifications, work orders, certificates of completion, and invoices for energy efficiency projects.
  • Upload records into program database, and process applications for program incentive payments per established policies and procedures.
  • Must be able to pass background check
  • Process paperwork for program incentive payments per established policies and procedures.
  • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.

What we need you to have (minimum qualifications):

  • High School Diploma or GED
  • 1+ Years of professional work experience (or applicants can substitute one year of related education for one year of work experience)

What we would like you to have:

  • Knowledge of, or experience in residential energy efficiency, weatherization, HVAC, residential construction, or similar trades.
  • Experience analyzing and reporting trends.

Professional Skills:

  • Strong attention to detail with the ability to identify and proactively resolve errors.
  • Goal-oriented with a demonstrated ability to manage multiple time-sensitive priorities without diminished effectiveness.
  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude both in person and in virtual collaboration settings.
  • Excellent problem-solving skills with ability to analyze situations and identify existing or potential problems and recommend solutions
  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
  • Ability to work independently, demonstrate initiative, and contribute as a team player.
  • Flexibility and a strong work ethic.

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.

#talroo

Design Researcher (Remote, select U.S. states)

We are looking for an organized, detail-oriented Design Researcher to join our growing, distributed team at Coforma.

At Coforma, Design Researchers are essential conduits between the communities and people our partners serve and a diverse, cross-functional team of designers, software engineers, and product managers. Our team is dedicated to creating critical digital services, products, and solutions that improve lives. 

As a Design Researcher, you’ll collaborate with government agencies, nonprofits, and cause-based organizations to help inspire and ground your cross-functional peers in the richness of research-driven insights. You’ll help us better understand the people we aim to serve, the needs of the organizations and agencies we work with, and the changes we can make to have a large and lasting impact. As part of a project team, you will work within cross-disciplinary groups to deliver thoughtful, functional solutions.

$117,420 to $143,170 Annual Salary + Benefits + Growth Potential

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $117,420 — Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $130,810 — Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

Tier 3: $143,170 — Highly-experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.

To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

The job posting for this role will close by 5:00pm PT on Tuesday, September 10, 2024.

The desired start date for this role is October 2024.

This is a US-based remote position open to applicants in the states listed below. Some travel may be required.

Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.

-Arizona

-California

-District of Columbia

-Florida

-Georgia

-Idaho

-Illinois

-Maine

-Maryland

-Massachusetts

-Montana

-Nevada

-New Jersey

-New York

-North Carolina

-Oregon

-South Carolina

-Tennessee

-Texas

-Virginia

-Washington

-Wisconsin

What You’ll Do (Responsibilities)

  • Conduct, analyze, and present primary and secondary research to inform the larger team’s work, usually under the guidance of a senior researcher
  • Plan and facilitate primary research sessions (in-depth interviews, UX sessions, etc.) based on the team’s questions and goals 
  • Plan and facilitate outreach and recruitment activities to engage research participants, nurture the relationships, and ensure all legal and ethical procedures for protecting confidentiality are adhered to
  • Manage professional communications with a diverse group of stakeholders
  • Conduct rapid desk research (secondary), triangulating from a range of sources such as academic literature, conference publications, nonprofit and government reports, etc.
  • Creatively utilize qualitative research methods such as in-depth interviews, ethnographic field research, focus groups, UX sessions, and others with a focus on humility, understanding, and compassion to ensure an ethical and trauma-informed approach
  • Collaboratively synthesize research findings with a focus on bringing the voices of those we serve into the actionable recommendations and guidance we provide to our cross-functional colleagues
  • Articulate recommendations and opportunities for diverse stakeholder audiences 
  • Advocate from a human-centered perspective throughout design and implementation phases of our work
  • Help create inclusive partnerships to increase the participatory capacity of projects and/or programs to be designed by and with involved individuals and communities
  • Seek out opportunities to both mentor and receive guidance from your peers, with a focus on growing a shared understanding of ethical and trauma-informed research and participatory design practices
  • Model and promote a highly collaborative, responsible, and ethical culture through your individual actions and interactions

Who You Are (Requirements)

  • 5+ years of professional work experience with research and/or human-centered design research
  • At least 3 years of consulting or client-facing professional services practice
  • Professional or volunteer experience working with marginalized or underserved communities
  • An eagerness for identifying and demystifying the needs and priorities of research participants and co-creating clear solutions
  • Experience conducting primary qualitative research (facilitating interviews, UX sessions, etc.), both remotely and in person
  • Passion for and experience informing quality interaction design, usability, and accessibility
  • The humility and ability to welcome constructive feedback, iterate on our work, and include  the needs and perspectives of our customers, contributors, and teammates
  • Ability to communicate clearly in writing and orally (whether verbally or through assistive technologies/aids)—you’ll be collaborating with others, proposing processes, and presenting your work regularly
  • A desire to give and receive constructive feedback compassionately and openly
  • A level of comfort conducting research in fast-paced environments (e.g., agile sprints) with designers, software engineers/developers, product managers, and others, relying on timely insights and guidance from the research
  • Comfort with and eagerness to co-create quality research artifacts with designers, including personas, journey maps, user and task flows, wireframes, and sitemaps 
  • Comfort collaborating with visual, UX, and product designers, software engineers, product managers, and others
  • A passion for superior quality research that upholds the highest standards of ethics, inclusion, and accessibility
  • A passion for continual learning

Preferred Qualifications and Experience

  • 2+ years of experience working on a remote team or remote freelancing
  • Education and/or experience with trauma-informed practice in any area
  • Prior government or federal consulting experience
  • Experience working with technical stakeholders and team members
  • Comfortable in a fast-paced environment, flexible, innovative, and attentive to detail

Other

  • Internet: Will prioritize and maintain access to strong, reliable internet for the remote nature of our work, except when on vacation or holiday
  • Security: Will keep the highest security practices to ensure privacy and security of Coforma and client information given the nature of our work, even when on vacation
  • Travel Flexibility: On request and with advanced notice, will attend in-person events such as meetings, workshops, and trainings as assigned for projects that require it (up to 10-15%, with health and safety precautions being paramount)
  • Brand Representation: Will represent Coforma professionally and sincerely, modeling our Company Values in all interactions

We Don’t Care About

  • Whether or not you have a degree of any kind
  • Whether your educational major, if you had one, is related to this role
  • Whether or not you have GitHub contributions
  • Whether or not you have worked at a well-recognized company
  • Whether you’re sure that you check every single box perfectly

We Do Care About

  • Your passions, professional or otherwise
  • Your well-informed opinions about design, technology, teams, and process
  • You

$117,420 – $143,170 a year

The salary range for this position is $117,420 to $143,170 per year, in line with our company-wide equitable pay scale.

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $117,420 — Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $130,810 — Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

Tier 3: $143,170 — Highly-experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.

To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.

We’re Coforma

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply for jobs when they don’t meet every qualification. We believe that you ARE enough, and that it’s okay not to meet every requirement. We’re building a culture that’s authentic, inclusive, and diverse. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or another one.

About Us

We use creativity to get results for clients and the communities they serve.

We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.

From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we’re dedicated to improving people’s lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.

Coforma employs over 150 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.

We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.

Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.

Equal Opportunity & Inclusive Workplace

Coforma is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factors that are protected from employment discrimination under federal law.

We are committed to ensuring accessibility and equal opportunity and offering reasonable accommodations to those with disabilities. We adhere to the guidelines set forth by the Americans with Disabilities Act and all relevant federal, state, and local laws concerning disability discrimination and accommodation. To request a reasonable accommodation for the application or interview process, please email [email protected].

About Public Trust and Other Background Investigations

Due to the nature of our client and project work, most roles may require a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), Background Investigation (BI) or other relevant investigations as needed. Additional information regarding background evaluations or investigations can be found on the U.S. Office of Personnel Management website (opm.gov).

Technical Recruiter

Offchain Labs has developed a suite of scaling solutions for Ethereum. This includes Arbitrum, an Optimistic Rollup, that instantly scales apps, reducing costs and increasing capacity, without sacrificing Ethereum’s security. Porting contracts to Arbitrum requires no code changes or downloads since it’s compatible with existing Ethereum developer languages and tooling. Arbitrum today is the leading Ethereum scaling solution with dominant market share including hundreds of apps on the platform and over 40% of all rollup liquidity. Offchain labs also contributes to the Ethereum core protocol with the Prysm consensus client.

Our team is extremely passionate and works tirelessly to bridge the gap between what blockchain is and what blockchain can be. We strive to maintain an atmosphere that fosters innovation and new ideas through collaboration, research, and deep discussions. After raising an initial round of $3.8M in seed funding in January 2019 and a $20M series A, as well as a $100M series B in 2021, we are ready to hire additional team members who have an interest in working in the blockchain space and a knack for approaching problems in unconventional ways.

As a Technical Recruiter, you will be tasked with a critical responsibility – growing our Product, Partnerships, and Marketing teams. You will partner with key stakeholders and hiring managers to bring creativity and strategy to source top talents. Passionate about the blockchain space, you have a natural flair for identifying great technical contributors

What you’ll do:

  • Work closely with Talent leadership and execute the talent strategy
  • Coordinate with hiring managers to identify staffing needs
  • You will expertly lead and execute our recruitment processes across various roles and build a network in the external talent market
  • Follow existing processes while identifying gaps and proposing solutions
  • Keeping track of all applicants as well as keeping applicants informed on the application process
  • Be creative and flexible when strategically sourcing talent
  • Nurture trust-based relationships with candidates
  • Extend employment offers

What you’ll need:

  • Relevant experience in full-lifecycle recruiting and building candidate pipelines for a high-growth startup
  • Excellent organizational skills and time management
  • Exceptional work ethic and highly coachable
  • Familiar with Lever
  • Strong planning and operational skills
  • High EQ
  • Have a passion for and experience within the blockchain/crypto space

Perks:

  • Remote first global workforce.
  • Accrued Time off for Vacation and dedicated Sick Leave.
  • Industry or role-based conference attendance support.
  • Ergonomic Equipment Matching Program.
  • Company issued laptop.
  • Annual Company Offsite.

Attention Offchain Labs Job Seekers:

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email [email protected]

At Offchain Labs, we believe that diversity, equity, inclusion and belonging are essential to our success. We are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

Data Entry Processor – Cancellations

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.

Internal Job Title: Cancellations Processor 

Location: US-GA-Atlanta (Remote)

FLSA:  Non-exempt 

Job Overview:

This position provides support to dealerships and/or their representative. In executing the duties of the role, cancellation processors will ensure the dealerships, or their representatives will be reimbursing the unused portion of the contract cost. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required, but is not a complete list of all essential job functions.  

Job Responsibilities:

  • Process a minimum of 75 cancellations daily.
  • Ability to multitask. 
  • Ensure documents are linked to the correct contracts. 
  • Return any documents that do not meet the cancellations requirements back to the dealership, agent, customer or finance company.
  • Research all returned checks.
  • Review all paperwork pertaining to the customer’s contract, including cancellation dates, repossession letters, payoff. 
  • Responding to emails daily
  • Ability to adapt & adjust to new and current Cancellation changes.
  • Other duties as assigned by upper management.

 The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

  • High School Diploma or equivalent combination of education and experience required.  College degree preferred. 
  • Minimum of three years’ experience in customer service, insurance claims, call center environment. Experience within Automotive Industry preferred. 
  • Must have strong computer skills and the ability to troubleshoot and service policy issues. 
  • Must be proficient in Windows and MS-Office Products.
  • Strong analytical and problem-solving skills. Superior verbal/written skills and communications skills.
  • Strong interpersonal skills essential, Ability to handle complex situations.  Exercises sound judgment when interacting with customers.
  • Must have knowledge of cancellation procedures and ability to process requests as required.
  • Ability to handle customer/client conflicts with professionalism & satisfactory results.
  • Must have the ability to work effectively within a team and independently to meet key Service Level standards.
  • Good punctuation, spelling, mathematical, grammar and attention to detail a must.
  • Strong knowledge & understanding of forms manager and ability to review terms & conditions on all contracts.
  • Ability to comprehend form verbiage in utilizing accurate completion of a cancellation.
  • Must be authorized to work in the U.S
  • Must be able to successfully pass a background check.

#LI-Remote

 Company Benefits:        

  • Medical, Dental, and Vision Insurance         
  • Flexible Spending Account
  • Health Savings Account 
  • 401(k) Plan with Company Match
  • Company-paid Short-Term and Long-Term Disability
  • Company-paid Life Insurance
  • Paid Holidays and Vacation
  • Employee Referral Program
  • Employee Assistance Program
  • Wellness Programs
  • Paid Community Service Opportunities
  • Tuition Reimbursement
  • Ongoing Training & Personal Development

About Safe-Guard Products International:

Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Peer Support Moderator

Welcome!

Are you passionate about supporting others through their life struggles?  Do you currently have or have you ever had a background in psychology, counseling, coaching, or emotional wellness training? Have others in your life shared that you’re easy to talk to, warm, and a good listener? Do you enjoy communicating with others via text or chats?

If so, we welcome you to apply for the Peer Support Moderator role. Supportiv Peer Support Moderators guide, facilitate, and safeguard our 24/7 peer-to-peer small group chats. The position is a part-time contractor role, which does not include employee status or benefits. The role is 100% online/fully remote/work from home. Moderators designate their own flexible hours. Moderators may be eligible for incentives based on time commitment and work performance. All global time zones are welcome!

US: $15.50/hour

Global: Varies per standard country wages

We seek candidates with:

  • Passion for emotional health and mental wellness
  • Capacity to provide judgment-free support on a wide range of topics
  • Strong interpersonal communication skills such as active listening, validation, empathy, open-ended questioning, and group facilitation
  • Ability to self-edit advice giving or armchair therapy (both strictly prohibited) and follow protocols
  • Openness to learning new skills, participating in ongoing training, and taking feedback towards continuous professional improvement
  • Eagerness to think about experiences through chat participants’ perspective
  • Willingness to offer suggestions on how to improve the moderator and chat participants’ experience

Job requirements:

  • Age 18+
  • Written and verbal fluency in English, including colloquialisms and slang
  • Strong reading comprehension skills
  • Tech-savviness and strong internet connection
  • Minimum commitment of 5 hours of moderating per week
  • Completion of a thorough qualification assessment (online, approximately six hours at your own pace and assisted by provided lessons) including topics such as empathy, tone, active listening, unconscious bias detection and response, conflict de-escalation, radical acceptance, and mental health basics..
  • Completion of extended paid training on digital rapport building, group facilitation, reframing, collaborative problem solving, crisis protocols, troll detection and removal, resource sharing, competence boundaries, specialized topics & populations, trauma-informed care, and moderator wellness.
  • Successful mastery of moderating skills demonstrated via exam and scenario testing
  • Ongoing training, skill development, and performance feedback

Private Investigator

Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. We’ve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.

Position Description:

Delta Group is currently seeking talented and experienced professionals to join our growing team as private investigators. The private investigator’s role at Delta Group will utilize ethical practices skills to gather facts and documentation on claimants as it pertains to Work Comp and Liability claims.

Diligent Compensation Package:

  • $20-$35 per hour dependent on experience and geographical location
  • Competitive Travel Rates
  • Mileage Pay
  • Covert Video Pay
  • Daily Report Writing Pay
  • Overnight Stay Per Diem.
  • Opportunity for Potential Quarterly Bonus
  • Additional Pay for Holiday Work
  • Licensure Reimbursement for Eligible States (for Delta-specific licenses only)
  • Continuing Education Program

The Delta Difference

  • Dynamic and collaborative team
  • Dedicated Regional Field Supervisors with Investigative Experience
  • Attentive Case Managers committed to the client and investigator experience.
  • Flexible Schedule

Job Responsibilities

  • Conduct surveillance on Liability and Work Comp Insurance claims.
  • Prolonged periods of sitting in a vehicle or other stationary positions during surveillance – up to 12 hours per day.
  • Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation.
  • Maintain visual focus during surveillance activities, often for extended periods.
  • Ability to navigate various environments, including urban, rural, and indoor settings.
  • Ability to review and dissect comprehensive reports, as well as Police reports.
  • Ability to write a detailed surveillance report to Company Standards.
  • Ability to review video in order to properly prepare reports. 
  • Ability to covertly document a Subject without being detected.
  • Ability to search, locate and utilize Social Media throughout the investigative process.
  • Ability to react quickly and use good judgement to scenarios that may arise during surveillance.
  • Knowledge of pretexting preferable.
  • Ability to think outside the box.

Required:

  • Must be 18 years of age – unless otherwise stated by State Licensure Laws
  • Associate degree or comparable field experience preferred
  • Must pass background check
  • Must pass a clean driving record
  • Must be willing to obtain investigator licensing within your home state.

The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.

Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.