Digital Support Specialist

ABOUT THE COMPANY:

Nymbus (https://nymbus.com/) isn’t just a leader in fintech; we’re a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.

Here, you won’t just be part of a tech revolution; you’ll be at the helm, driving change. You’ll fit right in if you’re a creative thinker eager to lessen technical debt and elevate agility for banks and credit unions. Our culture thrives on collaboration, integrity, and a client-first approach.

Your journey with us won’t simply advance your career; it will offer the chance to shape an industry alongside like-minded professionals. We’re excited to consider you a key player in this transformative chapter. Thank you for contemplating a role with Nymbus.

WORK ENVIRONMENT:

We are a remote first company. This role, as most of our positions, is remote. You may be required at times to visit client sites or attend meetings at designated locations. 

POSITION SUMMARY:

The Digital Support Specialist supplies a multi-faceted approach to providing support for our Launch clients. Digital Support Specialists will be responsible for monitoring, reviewing and approving customer applications submitted through our retail account onboarding platforms. A Digital Support Specialist will demonstrate good decision making abilities, mitigate risk and ensure contractual Service Level Agreements are adhered to. This role also serves a part of the Digital Support Team by fielding all incoming customer phone calls and various forms of digital communication from Nymbus Launch clients. This position is responsible for solving customer issues, performing various account maintenance requests and providing additional support as necessary to create a seamless one touch resolution for each customer. This role also requires a high level of dedication to providing excellent customer service both over the phone and through various digital channels. This position requires schedule flexibility in order to meet the Company’s scheduling demands of a 24/7/365 Contact Center.


ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

  • Efficiently answer inbound calls, secure messages and other communications from digital bank clients.
  • Accurately manage communication for new digital bank customers related to new account onboarding.
  • Solve problems and answer questions; listen to and anticipate clients’ needs in order to completely and accurately resolve their issue on first contact, reporting problems in systems and identifying client impacting situations proactively
  • Utilize numerous programs and systems to investigate, troubleshoot and resolve client tickets and inquiries.
  • Actively participate in testing of bank environments, validation of data and use of systems to adequately verify new code and enhancements are fully vetted.
  • Monitor Digital Bank applications and decision based on structured account onboarding procedures while adhering to respective regulations and policies.
  • Complete all transactions with accuracy and within guidelines, policies or procedures, exercising discretion and independent judgement.
  • Develop oneself professionally by participating in training, engaging in self improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales and client relations skills.
  • Actively participate in coaching and feedback sessions by setting goals and achieving results.
  • Proactively take advantage of opportunities to become more involved with job training on processes or procedures through daily job functions.
  • Perform all other related duties as required or assigned.

QUALIFICATIONS:

  • Associate’s Degree or equivalent experience in a related field
  • 2+ years of relevant experience in the financial industry
  • Heavy Call Center experience OR experience working within a Bank or Credit Union in a customer service role (Bank Teller, etc.)
  • Working knowledge of computer hardware and software systems, and diagnostic utilities
  • Expert communication and documentation skills, both verbal as well as written
  • Strong technical training skills and detail oriented
  • Exceptional interpersonal and client engagement skills
  • Proven analytical and problem solving abilities
  • Ability to prioritize work to meet deadlines
  • Maintain flexibility in schedule to allow for occasional travel

SALARY & BENEFITS:

  • Competitive hourly pay
  • Annual Cash Bonus and Equity Options commensurate with the role level and experience
  • 100% Fully Remote
  • Robust 401(k) plan with company match
  • Insurance – Health, Dental and Vision (Nymbus covers 100% of the Healthcare and Basic Dental premiums)
  • Flexible Paid Time Off

Hospital Coding Specialist III (Remote)

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Hospital Coding Specialist III (Remote)

Cost Center:

101651098 HIM-Facility Coding

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; day shifts (United States of America)

Job Description:

JOB SUMMARY

Hospital Inpatient Coding:

The Hospital Coding Specialist III accurately codes inpatient conditions and procedures as documented in the International Classification of Diseases (ICD) Official Guidelines for Coding and Reporting and in the Uniform Hospital Discharge Data Set (UHDDS) and assignment of the appropriate MS-DRG (Medicare Severity-Diagnosis Related Group) or APR-DRG (All Patients Refined Diagnosis Related Groups) for complex, multi-specialty inpatient services. This individual understands and applies applicable medical terminology, anatomy and physiology, surgical technology, pharmacology and disease processes.  The Hospital Coding Specialist III reviews professional and hospital inpatient medical record documentation and properly identifies and assigns:

  • ICD CM and PCS codes for all reportable diagnoses and procedures.  This includes determining the correct principal diagnosis, co-morbidities and complications, secondary conditions, surgical procedures and/or other procedures. 
  • MS-DRG /APR-DRG
  • Present on admission indicators
  • HAC (Hospital Acquired conditions) and when required, report through established procedures
  • PSI conditions and report through established procedures
  • Discharge Disposition code
  • Works collaboratively with the Clinical Documentation Improvement Specialists to address documentation concerns and DRG assignments
  • Assists in the preparation of responses to DRG validation requests and other third party payer inquiries related to coding and DRG assignments as requested

JOB QUALIFICATIONS

EDUCATION

The individual applying must meet the minimum qualifications in all three required sections below to be considered a candidate for interview. Please consider when listing minimum qualifications. 

Minimum Required:  Medical Coding Diploma or American Health Information Management Association (AHIMA) approved Health Information Management Degree or related program.

Preferred/Optional: None

EXPERIENCE 

Minimum Required: Three years of progressive inpatient coding experience in an acute care facility in addition to the following;

  • Knowledge of medical terminology, anatomy and physiology, pharmacology, disease process, and surgical procedures
  • Knowledge of accepted medical abbreviations and their meanings
  • Knowledge in the use of specialized references such as the ICD medical dictionaries and texts, and medical journals
  • Must have extensive knowledge of Coding Clinic and all official coding guidelines
  • Advanced knowledge of hospital information systems, encoders and other technology to facilitate a successful work environment while maintaining maximum communication and adhering to HIPAA security standards
  • Advanced knowledge Microsoft Outlook, Excel and Word functions
  • Technical skills required to learn and navigate a variety of software systems and trouble shoot computer problems
  • Strong written and verbal communication skills
  • Ability to think and work independently, yet interact positively with team
  • Advanced problem solving skills
  • Attention to detail is crucial to this position

Preferred/Optional: Experience with electronic health record systems. Academic or level I or II trauma experience is a plus.

CERTIFICATIONS/LICENSES 

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position

Minimum Required: Active credential of Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA) through the American Health Information Management Association (AHIMA) required at the time of hire.

Preferred/Optional: None

Data Quality Analyst – Entry Level – Remote

Description

Data Quality Analyst – Entry Level – Remote

Full Time Perm

Way of Work: remote

Salary: $31.68 – $47.60, plus annual bonus

We are seeking a motivated Data Quality Analyst to join our dynamic team. As a key member of our data quality management group, you will play a crucial role in ensuring the accuracy, consistency, and reliability of our data assets. If you’re passionate about data quality, have a keen eye for detail, and enjoy collaborating with cross-functional teams, this role is perfect for you.

Your responsibilities may include, but are not limited to:

  • Understands data quality KPIs including measurement of completeness, accuracy, and timeliness, and can interpret them for business partners.
  • Communicate data defects/enhancements to data consumers while partnering with product owner(s) and IT on root cause analysis
  • Responsible for reporting, tracking, and analyzing data quality issues in an effort to identify areas of improvement across data sets.
  • Assist in the build and management of any dashboard related to data quality.
  • Document data lineage for identified critical data elements with or without a lineage tool.
  • Provide necessary support to the Lead and Senior Data Quality Analyst.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.

Please include any computer science, cybersecurity, computer information systems, management information systems, technical certifications, coursework, or internship(s) related experience on resume

Minimum Qualifications

  • Bachelor’s Degree or equivalent work experience
  • Experience working with large data sets 
  • Familiarity with data analysis tools and techniques

Preferred Qualifications

  • Experience in the roll-out and adoption of governance tools such as Alation, Collibra, Informatica, Microsoft Purview or similar. 
  • Experience with Microsoft Visio or other similar diagram tool 

Disclaimer 

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position 

Inclusion and Diversity

  • Value inclusion within your day-to-day responsibilities by respecting others’ perspectives/convictions, engaging others’ opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.  
  • Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.  
  • Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.  

Safety 

  • Promote a safe work environment by actively participating in all aspects of our employee safety program.    
  • Report any unsafe conditions and take actions to prevent personal injuries.    
  • Support our interdependent safety culture by ensuring the safety of your co-workers.    
  • Stay focused on the task at hand and promote productivity through good work habits.  

  

#Remote #NiSource #NIPSCO #WomenInTech #WomenInUtilities #DataQuality #TechJobs #NowHiring #OhioMeansJobs #DataManagement #MDM #DataAnalysis #DataAnalyst

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Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity 
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program.  Report any unsafe conditions and take actions to prevent personal injuries.  Support our interdependent safety culture by ensuring the safety of your co-workers.  Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:$65,900.00 – $99,000.00

Project Civil Engineer – Data Center

Company Description

We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

Job Description

Olsson provides multidisciplinary design services for some of the largest and most forward-thinking and desirable companies in the world to work for. The large hyperscale data center campuses we design throughout the U.S. will give you the opportunity to work on some of the largest and most complex engineering-driven projects being built today. Our clients are relationship based and truly value the work we do for them, affording us the opportunity to contribute to society’s technological and connected community through the design of the critical infrastructure that is the foundation of these projects.

As a Project Engineer on our Data Center Civil Team, you will be a part of the firm’s largest and most complex projects. You will serve as a project manager on some projects and lead design engineer on others. Prepare planning and design documents, process design calculations, and develop and maintain team and client standards. You may lead quality assurance/quality control and act as an advisor on complex projects. You will also coordinate with other Olsson teams, professional staff, technical staff, clients, and other consultants.

You may travel to job sites for observation and attend client meetings.

*Olsson currently has several opportunities for a Project Civil Engineer to support our Data Center Site Design group. This role offers flexible work options, including remote and hybrid opportunities, to accommodate diverse working preferences and promote work-life balance. Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in these regions/areas.

Qualifications

You are passionate about:

  • Working collaboratively with others
  • Having ownership in the work you do
  • Using your talents to positively affect communities
  • Solving problems
  • Providing excellence in client service

You bring to the team:

  • Strong communication skills
  • Ability to contribute and work well on a team
  • Bachelor’s Degree in civil engineering
  • At least 6 years of related civil engineering experience
  • Proficient in Civil 3D software
  • Must be a registered professional engineer

Additional Information

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

  • Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)
  • Engage in work that has a positive impact in communities
  • Receive an excellent 401(k) match
  • Participate in a wellness program promoting balanced lifestyles
  • Benefit from a bonus system that rewards performance
  • Have the possibility for flexible work arrangements

Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

#LI-LA1

#LI-Remote 

Oncology Data Specialist REMOTE (PART-TIME)- Winship Cancer Institute

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Description

KEY RESPONSIBILITIES:

  • Responsible for case finding, data abstraction and follow-up of patients with a diagnosis of cancer.
  • Performs clinical data abstraction by capturing the complete patient history, diagnosis, staging and treatment information for all patients accessioned into the cancer registry in accordance with the guidelines established by the American College of Surgeon Commission on Cancer and the Georgia Central State Cancer Registry.
  • Utilizes cancer data collection principles and assign codes to the extracted data based on established coding systems (STORE, SEER, ICD-O3, AJCC Staging 8th Ed) to ensure consistency and compliance with reporting guidelines.
  • Performs quality assurance activities when assigned such as review of abstracted data for accuracy, peer reviews, resolution of data edits, conduct non-reportable audits to ensure that all reportable cases are captured, consolidation of multiple data reports into a concise record for each cancer case, and inclusion of additional treatment and follow-up information obtained after completion of the initial abstract.
  • Attends and participates in professional conferences, seminars, or workshops to keep current on information related to the Cancer Registry and cancer treatment.
  • Adheres to HIPAA privacy regulations and other virtual office procedures.
  • Performs other duties as assigned.

MINIMUM QUALIFICATION:

  • Associate’s degree in a related field.
  • Must be an (ODS-C) Oncology Data Specialist Certified by the National Cancer Registrar Association.

**Please only apply if you are ODS Certified.**

Emory Supports a Diverse and Inclusive Culture

Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran’s status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran’s Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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Senior Analyst, Financial Planning & Analysis

Why Ryan?

  • Hybrid Work Options
  • Award-Winning Culture
  • Generous Personal Time Off (PTO) Benefits
  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
  • Benefits Eligibility Effective Day One
  • 401K with Employer Match
  • Tuition Reimbursement After One Year of Service
  • Fertility Assistance Program
  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Analyst, Financial Planning & Analysis helps analyze data on the company’s financial forecasts, annual budgeting process, operating plan variance analysis, and special projects. The Senior Analyst supports the Manager of FP&A and assists in providing financial consulting and strategic support, including routine analytical reviews of company financial and operational performance, preparation of financial packages and presentations, revenue and expense analyses, and other projects requested by the Manager of FP&A and/or senior management. The FP&A group acts as the analytical engine of the company to provide insights and support “optimal” business decision making.

Duties and responsibilities, as they align with Ryan Key Results
 

People:

  • Create a positive team member experience.
  • Provide accurate and timely financial recommendations to management for decision-making purposes

Client:

  • Supports senior management, region leaders, and Practice Leaders with in-depth support and analyses as needed.
  • Meets with practice leads to discuss monthly financials and assist with analysis that may affect financials

Values

  • Analyzes current and past trends of key performance indicators, highlighting issues and causes of unexpected variances.
  • Compiles monthly and/or quarterly financial reports.
  • Assist in annual budgeting and quarterly forecasting processes
  • Uses performance management tool to provide analysis and adhoc reporting to business partners
  • Provide accurate and timely financial recommendations to management for decision-making purposes
  • Preparation of analysis in support of board and shareholder presentations, monthly/quarterly senior leadership meetings and various strategic committees of the company
  • Supports the continued development of budgeting, financial forecasting, operating plan, and modeling tools.
  • Performs ad-hoc reporting and analysis.
  • Use business intelligence tools and dashboard reports to develop insights and analysis
  • Proactively looks to improve performance by evaluating processes to drive efficiencies and understand return on investment (ROI) in new acquisitions, practice areas, and international expansions.
  • Develops financial models and analyses to support strategic initiatives.

Education and Experience:

Bachelor’s degree (B.A. or B.S.) or equivalent in Accounting or Finance from a four-year college or university. 2–3 years of related experience in P&L analysis with an understanding of accounting basics required. 

  • Proven strong analytical skills.  
  • Must be articulate with excellent verbal and written communication skills.
  • Must be self-motivated and have the capacity to work with limited supervision.
  • Must be able to think creatively, be highly driven, organized, and have the highest standards of accuracy and precision.
  • Experience in an international professional services environment preferred.

Computer Skills:

To perform this job successfully, an individual must have advanced skills, in Microsoft® Word, Excel, PowerPoint, Outlook, and Internet navigation and research. Experience using accounting software is required. Workday, Adaptive, and OneStream experience a plus.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This role does not have direct reports.

Work Environment:

Standard indoor working environment.

Occasional long periods of sitting or standing while working.

Position requires regular interaction with employees and clients both in person and via e-mail and telephone.

Independent travel requirement: none.

Remote position

* For Denver, CO-based roles, the base salary hiring range for this position is

 $90,000 – $108,000.

* For New York, NY-based roles, the base salary hiring range for this position is

 $100,000-$123,000.

* For Bellevue, WA- based roles, the base salary hiring range for this position is

 $95,000-$113,000. 

* For Carlsbad, Glendale, Irvine, Los Angeles, Sacramento, and San Diego, CA-based roles, the base salary hiring range for this position is $95,000-$113,000.

* For Oakland and San Jose, CA-based roles, the base salary hiring range for this position is  $100,000-$123,000.

Equal Opportunity Employer/Females/Minorities/Veterans/Disability