by Terrance Ellis | Jan 22, 2026 | Uncategorized
Lead the operations behind complex retirement programs and push real improvements that make service faster, cleaner, and more compliant. If you’ve managed benefit administration at scale and you know how to keep clients happy while improving the machine, this role has serious influence.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 government organizations. Their teams support large-scale programs that impact millions of people, with a global footprint and strong career mobility.
Schedule
- Remote: Work from home
- Full-time: Regular, full-time role
- Work style: Client-facing leadership with operational oversight, continuous improvement, and system/process enhancement initiatives
What You’ll Do
- Manage a large-market defined benefit administration portfolio with a focus on satisfaction, retention, and growth
- Partner with clients and internal leadership to define strategy, service models, and operational priorities
- Ensure teams consistently meet SLAs, performance metrics, and service delivery standards
- Lead process improvement and efficiency initiatives, including system enhancements
- Oversee accurate documentation of client requirements, plan provisions, and operational details
- Build and maintain strong relationships with internal and external stakeholders
- Develop and review performance reports, KPIs, and operational metrics for data-driven decisions
- Ensure compliance with organizational policies, regulatory requirements, and client contracts
- Lead business continuity planning and execution (BCP) for defined benefit operations
What You Need
- Bachelor’s degree or equivalent relevant experience
- 7+ years of client-facing or client support experience in:
- Defined benefit, defined contribution, and/or pension plan administration
- Experience managing teams in BPO and/or call center environments supporting benefits administration
- Strong operational oversight and client management background in retirement/benefits administration
- Advanced MS Office skills, especially Excel
- Ability to lead cross-functional teams and drive change while maintaining service quality
Benefits
- Estimated salary range: $90,000–$115,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision (day one eligible)
- Life and disability insurance
- Retirement savings programs
- Employee discounts on merchandise, services, and travel
- Paid training and access to learning platforms
- Paid holidays and paid time off (PTO)
- Career growth opportunities across a global organization
- Award-winning culture with a focus on diversity and inclusion
If you’re ready to own a portfolio, drive operational excellence, and lead modernization in benefits administration, apply while this role is open.
Bring the leadership, the client confidence, and the “we can do this better” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Own mission critical application development projects from scope to launch, and keep multiple workstreams moving without things slipping through the cracks. If you’re a battle-tested PM who can run Agile and still speak “executive clarity,” this role is built for you.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 governments. Their teams build and support large-scale systems that impact millions of people, with a global footprint and room to grow across business lines.
Schedule
- Remote: Work from home (role supports delivery across multiple concurrent application development projects)
- Full-time: Regular, full-time role
- Work style: Fast-paced, PMO-driven delivery with Agile projects (3–5 years Agile experience expected)
- Tools: Heavy use of MS Project/Office plus collaboration and reporting tools
What You’ll Do
- Manage delivery of multiple concurrent application development projects of varying size and complexity
- Define scope with project teams and craft clear scope documentation
- Build and control detailed schedules (WBS, milestones, deliverables, task plans) to keep projects on time and on budget
- Identify and manage risks, issues, dependencies, and mitigation plans proactively
- Own project reporting and keep leadership informed with clean, consistent updates
- Set stakeholder expectations and create engagement models that hold throughout the project lifecycle
- Monitor and support technical teams to meet objectives, removing blockers when needed
- Apply PMO standards and best practices while enforcing project governance and quality
- Lead cross-functional collaboration between business and technology partners
- Support additional duties as assigned by leadership
What You Need
- 7+ years of experience crafting scope documentation, building WBS, and developing meaningful project schedules
- 7+ years managing application development projects
- 5+ years of stakeholder management experience
- PMP and/or comparable certification(s)
- Strong understanding of PMO best practices and project governance
- Proficiency with project management and productivity tools:
- MS Office, MS Project, Visio, Word, Excel, PowerPoint, Outlook
- MS Teams, PowerBI reporting
- 3–5 years of Agile experience (plus: experience implementing projects using Agile methods)
- Self-starter who can drive complex projects to completion with minimal supervision
- Strong communication skills (interpersonal, presentation, verbal, written)
- Strong problem-solving, analytical thinking, and business judgment
- Ability to negotiate and influence at all levels
- Experience managing technology projects in an IT outsourcing environment and/or managing IT service providers (strong plus)
Benefits
- Benefits and compensation details vary by location and experience
- Conduent typically offers:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings options
- Paid holidays
- PTO, vacation, and/or sick time
If you’re ready to run multiple streams, keep stakeholders aligned, and deliver clean outcomes on high-visibility work, apply while this role is open.
Bring the structure, the calm leadership, and the “we’re shipping this on purpose” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Spend your day helping people understand and access the benefits they’ve earned, with a role that blends focused admin work and live customer support. If you’re organized, calm on calls, and good at explaining forms and processes, this is a strong remote fit.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 governments. Their teams support essential programs at scale, offering stable work, career growth, and a culture that values individual contributions.
Schedule
- Remote: Work from home
- Training schedule: Monday–Friday, 8:00 AM–5:00 PM
- Production schedule: Assigned after training, 8-hour shift between 8:00 AM–6:00 PM Eastern Time (Monday–Friday)
- Day structure:
- Part 1: Admin duties (case review, reports, SLA support)
- Part 2: Calls (client questions, form walk-throughs)
- Hiring restrictions (not hiring in, including but not limited to):
- States: AK, CT, CA, HI, IL, MA, MD, MT, NJ, NY, OR, WA
- Metro areas: Minneapolis (MN), Washington, DC, Denver (CO), Boulder (CO), Edgewater (CO), Flagstaff (AZ)
What You’ll Do
- Advise participants on plan provisions to support informed decision-making
- Respond to client inquiries via phone and web-based correspondence
- Complete transactions related to participant questions with limited supervision
- Document calls with detailed notes in the case management system
- Complete callbacks on time and escalate issues when appropriate
- Follow call center guidelines, procedures, and performance metrics
- Support junior employees by answering questions or helping with escalated calls (with guidance)
- Coordinate benefits, services, and payments with outside providers and vendors
- Explain participant forms and guide individuals through completion
- Maintain timeliness and accuracy standards while meeting SLAs
- Perform other duties as assigned and follow all policies and standards
What You Need
- High school diploma or equivalent
- Ability to pass a criminal background check and employment check
- Strong problem-solving skills and time management
- Comfort working across systems and staying organized in a structured environment
- Internet requirements:
- Speed test: download ≥ 25 Mbps, upload ≥ 5 Mbps, ping ≤ 175 ms
- Must be able to connect via ethernet cable to modem/router
Benefits
- Estimated salary range: $35,280–$44,100 (varies by location, experience, and performance)
- Paid training
- Full benefits package may include:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- PTO, vacation, and/or sick time
- Career growth opportunities
- Supportive work environment
If you’re ready for a remote role where your organization and people skills genuinely help others, apply while this one’s open.
Bring the calm focus, the “let’s walk through this together” energy, and the follow-through.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
If you love turning research into real conversations and real opportunities, this role puts you at the center of the sales engine. You’ll help build pipeline, qualify leads, and keep the sales team moving fast and organized.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 governments. Their teams support large-scale programs and services worldwide, offering a strong platform for growth inside a global organization.
Schedule
- Remote: Work from home
- Full-time: Regular, full-time role
- Work style: Fast-paced, metrics-driven environment supporting Client Partners and Sales Executives
What You’ll Do
- Research and identify potential clients through outreach, networking, and strategic lead generation
- Engage prospects to understand needs and determine fit with Conduent’s offerings
- Qualify leads based on readiness and alignment, then hand off to sales leadership
- Conduct account research to support outreach strategy and personalize messaging
- Schedule meetings between qualified leads and Client Partners/Sales Executives
- Maintain accurate records in Salesforce and support CRM data integrity
- Support Teams meeting logistics and prep materials for sales conversations
- Track lead activity and pipeline movement, delivering regular reports and insights
- Collect and analyze data for dashboards, decision-making, and BI meetings
- Monitor market and competitor trends to spot new opportunities
- Support process improvements, SOP updates, and ad hoc requests
What You Need
- 1–2 years of experience in sales, business development, or lead generation
- Strong written and verbal communication skills (clear, confident, professional)
- Detail-oriented, organized, and able to juggle multiple priorities
- Ability to build rapport quickly and collaborate across teams
- Comfort learning CRM tools (Salesforce preferred) and keeping data clean
- Strong working knowledge of Microsoft Office and Teams
- Adaptable mindset with a willingness to improve processes and suggest better ways
- Professional discretion and ability to handle confidential information
- Consistency with targets, metrics, and deadlines
Benefits
- Estimated salary range: $47,470–$65,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision (day one eligible)
- Life and disability insurance
- Retirement savings plan
- Employee discounts on merchandise, services, and travel
- Paid training and access to learning platforms
- Paid holidays and paid time off (PTO)
- Career growth opportunities across a global organization
- Award-winning culture recognized for diversity and inclusion
If you’re ready to build pipeline, sharpen your sales chops, and grow into a bigger revenue role, apply while this one’s open.
Bring the hustle, the organization, and the “I can turn a cold lead warm” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Be the quality gatekeeper before software hits real users. If you love breaking things (professionally), hunting root causes, and turning messy requirements into clean test plans, this fully remote role lets you own quality end-to-end.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 government organizations. Their teams build and support systems that impact millions of people, with a global footprint and long-term career growth opportunities.
Schedule
- Remote: 100% telecommuting
- Full-time: Regular, full-time role
- Work style: Cross-functional collaboration with BAs, engineers, and developers (UAT and API testing included)
What You’ll Do
- Develop, execute, and maintain manual and automated test cases and scripts
- Perform functional, integration, regression, and performance testing
- Identify defects, document issues clearly, and analyze root causes
- Review test results and produce detailed testing reports
- Participate in User Acceptance Testing (UAT) and support validation efforts
- Perform API testing using tools like Postman and SoapUI
- Partner with cross-functional teams to translate requirements into test plans and scenarios
- Improve test processes, standards, and overall quality practices
What You Need
- Bachelor’s degree in electronic engineering, Electronics & Communications, or a related field (or equivalent)
- 5+ years of experience in software testing or testing analyst-related roles
- Hands-on experience across the full testing lifecycle:
- Requirements analysis
- Test planning
- Test case development
- Test execution
- Test cycle closure
- Experience with both manual and automated testing methodologies
- Strong documentation skills and ability to communicate findings clearly
Benefits
- Estimated salary range: $85,470–$111,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- PTO, vacation, and/or sick time
If you’re ready to own quality, strengthen release confidence, and work fully remote, apply while this one’s open.
Bring the tester mindset, the documentation discipline, and the “show me the edge case” energy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
Lead the build, not just the code. This role puts you in the driver’s seat shaping the roadmap for enterprise systems that support major government and public service programs, with real scale and real impact.
About Conduent
Conduent delivers mission critical services and solutions for Fortune 100 companies and over 500 government organizations. Their teams build and run technology that supports essential services for millions of people, backed by a global footprint and long-term career growth.
Schedule
- Remote: Work from home
- Full-time: Regular, full-time role
- Work style: Collaborative delivery with enterprise teams (Agile/Scrum preferred)
What You’ll Do
- Build, enhance, and maintain enterprise web services and server-side applications on the J2EE platform
- Participate in all phases of the SDLC, from design through deployment and support
- Develop REST and SOAP services, including client-facing integrations and service ownership end-to-end
- Implement authentication, authorization, caching strategies, and API security (JWT, OAuth)
- Create reusable, testable components and optimize performance across the services stack
- Work with modern tooling and frameworks (Spring, JSON/XML, Postman/ReadyAPI, and front-end technologies as needed)
- Collaborate in Agile environments and support CI/CD and containerized deployments (preferred)
- Contribute domain experience in Health and Human Services programs like SNAP and TANF (strong plus)
What You Need
- Bachelor’s degree in Computer Science or a related field
- 10+ years of experience as a Full Stack Java developer
- Strong hands-on experience with:
- Java, J2EE, REST/SOAP
- Web services development and enterprise application servers
- Security standards and tooling (JWT, OAuth)
- Front-end fundamentals (HTML5, JavaScript, AJAX, CSS3, Bootstrap, Webix JS)
- Spring, JSON, XML
- Experience with federal or state-level technology environments
- 2+ years experience in Health and Human Services programs (SNAP/TANF)
- 2+ years experience with Eligibility and Enrollment systems
Benefits
- Estimated salary range: $96,250–$125,000 (varies by location, experience, and performance)
- Benefits may include:
- Health insurance and voluntary dental/vision
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- PTO, vacation, and/or sick time
- Career growth opportunities across a large global organization
- Award-winning culture and strong diversity focus
If you’ve got deep Java chops and real government program experience, this is one to move on now before it closes.
Bring the leadership, the architecture brain, and the “I own the stack” energy.
Happy Hunting,
~Two Chicks…
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