Help Desk Analyst/IT Generalist (Remote) in Jefferson City, Missouri

by | Nov 20, 2024 | Uncategorized

Overview

GovCIO is currently hiring for a Help Desk Analyst/IT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote.

Responsibilities

The Help Desk Analyst/IT Generalist (Remote)performs daily activities that are vital to the operation and support of Veteran Affairs.

  • Resolution of help desk tickets received from the end users.
  • Interacting with end users in a professional manner.
  • Escalation of issues to VA (Veteran Affairs) stakeholders.
  • Development, review, and maintenance of help desk process, knowledge artifacts, and other documentation.
  • Collaboration across entire project team functional areas to ensure help desk is in alignment with the evolving product as new features are developed and released.
  • Broad support to the Help Desk Lead, such as generating help desk reports, maintaining content on SharePoint sites, and end user/help desk training session planning and coordination.
  • Work directly with the Project Manager, developers, Office of Information & Technology, and other government staff to maintain daily operations.
  • Escalate issues to the Project Manager as needed.
  • Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics.
  • Manage and track the suspended-user process.
  • Provide any/all information, when instructed, for Freedom of Information (FOIA) requests.
  • Provide support from 8 a.m. – 5 p.m. (Eastern Time) Mondays through Fridays except for Federal Holidays.

Qualifications

Required Skills & Qualifications:

  • Associate’s with 5 – 8 years (or commensurate experience)
  • Proficiency in MS Word, Excel, and PowerPoint
  • Organized, self-directed, and able to work with minimal supervision·       
  • Strong understanding of help desk and ticketing system (ServiceNow)
  • Strong communication skills for professional interactions with end users and stakeholders
  • Customer-centric approach to resolve issues efficiently while maintaining user satisfaction
  • Ability to work with cross-functional teams, including project managers, developers, and IT staff
  • Dependability for providing support during designated hours, ensuring timely response and resolution
  • Minimum of 2 years of experience supporting public-facing helpdesk or equivalent
  • At least 5 years total professional experience

Preferred Skills & Qualifications:

  • VA clearance (Public Trust) and access
  • Knowledgeable of VA organizations and processes
  • Bachelor’s Degree or equivalent

Clearance Required: Ability to Obtain and Maintain a Suitability/Public Trust Clearance

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $62,000.00 – USD $65,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/5091/help-desk-analyst-it-generalist-%28remote%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834385473)

Location US-Remote

ID 2024-5091

Category Information Technology

Position Type Full-Time

APPLY HERE!

Packaging Designer

by | Nov 20, 2024 | Uncategorized

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We are seeking a creative and detail-oriented Packaging Design Consultant to lead packaging design initiatives for our owned brands. In this role, you’ll collaborate with cross-functional teams and bring an in-depth understanding of design, branding, and the consumer landscape to deliver impactful packaging solutions. Your work will not only reflect our brand standards but also bring forward fresh, competitive insights to keep our brands at the forefront of consumer trends.

RESPONSIBILITIES

  • Conceptualize and design packaging for Thrive Market owned brands, ensuring it aligns with brand objectives and creative goals.
  • Conduct ongoing market research to stay updated with trends, consumer preferences, and competitive packaging designs.
  • Work closely with photo, content, and merch marketing teams to understand objectives, style, and approaches necessary for each project. Interpret and execute based on Creative Briefs.
  • Prepare presentations that include packaging mockups and competitive landscape insights for leadership review.
  • Provide direction and feedback on on-pack photography, retouching, and visual details to achieve the desired look.
  • Create Epson prints as needed (approx. 40-50% of the time) to support design visualization and final product accuracy.
  • Ensure final products are accurate by reviewing digital assets and coordinating closely with manufacturers.
  • Partner with the production design team to deliver final assets, ensuring precision in pattern refinement and brand consistency.
  • Develop custom icons and designs for packaging and on-site experiences, enhancing brand identity across Thrive Market and owned brands.
  • Maintain brand continuity across all packaging by adhering to and applying the brand style guide.
  • Identify opportunities to elevate our packaging, staying informed on the latest in design, print, and branding best practices.

QUALIFICATIONS

  • Proven experience in packaging design, with a portfolio showcasing relevant work
  • Strong knowledge of competitive packaging design, consumer trends, and brand positioning
  • Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and experience with Epson printing
  • Excellent communication skills, with a strong attention to detail and ability to follow brand guidelines
  • Ability to manage multiple projects, meet deadlines, and collaborate effectively in a team-oriented environment

Contract Details

  • This is a contract position
  • Contract Length: 3 months, with potential for extension or conversion, though not guaranteed.
  • Work Location: Los Angeles/ Remote
  • Work Hours: Flexible PST hours
  • Compensation details: $45-50/hr
APPLY HERE!

Material Artist

by | Nov 20, 2024 | Uncategorized

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. In 2024, we raised a $53M Series B fundraising round with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.

About the Job:

We are looking for technical Material Artists with game development experience to join our architecture visualization team and help create high quality environment art assets and scenes. Candidates should have an exceptional understanding of form, shape, structure, color, detail, and silhouette in regard to modeling and texturing along with experience developing and editing procedural and system based materials. They are the types of artists that prefer Substance Designer instead of Painter and have a strong working knowledge of procedural material systems and a passion for authoring technically creative and systematic solutions.

Higharc is fully remote; this role can sit anywhere in the continental US.

  • Candidates must submit an online portfolio, and may require an art test*

Responsibilities:

  • Create and refine detailed photo-realistic and representational materials that are visually and technically industry leading
  • Create benchmark art assets and best practices guides
  • Ensure that material assets meet the performance and memory requirements
  • Develop procedural and system based materials required for rendering physically based game interactive environments
  • UV layout for tiling and 0-1 mapped textures
  • Contribute to improvement of environment art pipelines and asset quality

Requirements:

  • 3+ years professional experience creating high quality, game ready environment assets
  • Have shipped at least 1 major game title using level creation tools like Unreal Editor/Engine
  • Can demonstrate an incredible portfolio with the best examples of realistic materials and texture systems
  • Expert knowledge of PBR based realistic texture/material pipelines and toolsets (including Adobe Photoshop, Substance Designer)
  • Solid understanding of procedural texturing techniques and HDR pipelines
  • Able to work independently to a high level of quality solving visual and technical challenges
  • Self-driven with strong communication skills and are comfortable working in an environment of honest feedback and iteration
  • Detail focused with an eye toward accuracy and consistency with the ability to build accurate material assets from physical samples or reference images
  • Experienced managing texture and shader efficiency
  • Proficient in UV layout and lightmap authoring and editing
  • A passion for interior and architectural design

Higharc has been remote-first since our founding in 2018. We offer flexible hours so that you do your best work without missing out on life. Higharc offers competitive salaries with significant equity in a fast-growing, well-funded company. Personal healthiness is an important value for us – we provide comprehensive medical, dental, and vision coverage with unlimited PTO, and meaningful maternity/paternity leave. You’ll also have access to other big company benefits like short and long-term disability plans and a 401k. Haven’t worked remotely before? We provide a stipend to help you create the ideal home-office.

APPLY HERE!

*

Sr. Analyst Strategic Communications & Graphics Design

by | Nov 20, 2024 | Uncategorized

Overview

LMI seeks a Sr. Analyst Strategic Communications and Graphic/Media Designer to support a large Army Civilian Corp in transforming the current workforce through modernized processes and technologies. This position will include supporting communications and outreach campaigns, authoring and designing graphical and media content, and development of communication strategies, products, and solutions. This position requires an active Secret clearance.

At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs. 

Responsibilities

  • Support a full-range of communications including but not limited to talking points, video scripts, memos, organization announcements, nominations, social media posts, media interviews – and associated read-aheads for speaking engagements.
  • Collaborate with stakeholders, technical subject matter experts, marketing, and design teams to plan and develop content, style, and layout.
  • Provide communications services to convey, promote, and disseminate information to stakeholders related to ongoing and future initiatives under tight deadlines.
  • Liaise with organizations to strategically communicate. This includes working with Public Affairs Officials. 
  • Conceptualize and execute day-to-day graphic design support across various teams by transforming information into engaging visuals, products, and graphics to fully communicate ideas and concepts appropriately to the specific audiences.
  • Develop graphic materials that align with client’s branding and voice
  • Support designing and formatting client PowerPoint presentations with existing branding 
  • Create document designs, including covers, page layouts, inclusive graphics, and image selection
  • Develop visual material while adhering to brand guidelines and ensuring proper messaging is being executed in all products.
  • Edit videos to be presented at various events and on social media sites
  • Develop/design marketing materials for social media postings
  • Design and edit PowerPoint presentations, certificates, brochures, posters, cover designs, report layouts. and other visual communications collateral
  • Execute projects from concept to final delivery, including all versioning, in a timely manner in a fast-paced environment under dynamic deadlines
  • Work collaboratively across teams
  • Prepare files for digital or offset printing
  • Ensure that digital products are in compliance with all U.S. government section 508 accessibility standards and Web Content Accessibility Guidelines (WCAG).
  • Manage own workload and ensure deadlines are met
  • Attend client meetings to discuss expectations and desired outcomes
  • Present drafts to clients/team members for feedback 

This is a primarily remote role, with occassional on-site client visits at the Pentagon. 

Qualifications

Required Qualifications:

  • At least two (2) years’ relevant work experience.
  • Secret clearance or ability to obtain and maintain a government security clearance, for which one must be a US citizen.
  • Experience with communications principles, methods, practices, and techniques, including skill in presenting ideas in speech and in written form to inform and persuade audiences at all levels of the organization 
  • Demonstrated experience synthesizing complex information and conveying data and content in a visually compelling manner.
  • Experience with designing for multiple platforms including digital, print, social media, web, and presentations.
  • Demonstrated expert skill in developing professional PowerPoint presentations for senior leaders.
  • Strong proficiency in Microsoft Office applications, including Word, PowerPoint, Excel, Visio, and Outlook.
  • Demonstrated proficiency in Adobe CC (InDesign, Photoshop, Illustrator, After Effects.)
  • Demonstrated proficiency using Adobe Premiere Pro or similar to edit videos
  • Strong organizational skills (e.g. time management, communication, setting goals, delegation, working under pressure, self-motivation, analytical thinking, and attention to detail.)
  • Strong presentation skills to present creative concepts, make recommendations about means of visual communication and imagery to senor leaders and program staff at all levels of the organization.
  • Demonstrated proficiency in written and oral communications including the ability to communicate with clients, customers, and other designers to ensure that designs accurately and effectively convey information.
  • Knowledge of print and digital delivery processes and demonstrated ability to prepare print- and digital-ready files for government requirements.
  • Ability to present graphic support in a compelling way to create support across different audiences.
  • Ability to gather, analyze, and incorporate feedback.
  • Ability to manage multiple deadlines and prioritize numerous projects happening concurrently.

Preferred Qualifications

  • Proficiency in Adobe Creative Cloud suite including Illustrator, Photoshop, InDesign, Acrobat, Elements, and Adobe Premiere Pro. 
  • Bachelors or advanced degree in Graphic Design or related field.
  • Experience creating graphics related to the DoD.

Target Salary Range: $54,350 – $80,000

Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.


LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact [email protected]
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

APPLY HERE!

Email Marketing Specialist (Remote)

by | Nov 20, 2024 | Uncategorized

Location: Minneapolis, Minnesota
Job Type: Contract
Compensation Range: $36 – 40 per hour

We are seeking an Email Marketing Specialist to join our clients growing Corporate Email Marketing team. The Email Marketing team is responsible for creating and executing successful email marketing programs for our business line customers. The Email Technical Producer will play a pivotal role in our email marketing efforts across the business. We are seeking an experienced Salesforce Marketing Cloud expert who will build and deploy email campaigns in support of various business needs. This role works closely with email solutions architects, business analysts, email campaign managers and business line partners.

Responsibilities:

  • Ownership of the email campaign creation, testing and deployment process using SFMC (content builder, journey builder, ampscript).
  • Ensuring emails are following Brand, CAN-SPAM and accessibility guidelines.

Qualifications:

  • Bachelor’s degree in communications, marketing, or related field preferred.
  • 3+ years of experience in email marketing required.
  • Salesforce Marketing Cloud experience required (SFMC).
  • Some knowledge of ampscript is required.
  • Agency experience is preferred.
  • Any photoshop experience is a bonus.
  • Strong relationship management skills.
  • Problem-solver who can work collaboratively to find solutions.


JOBID: 1072195
#LI-CELLA
#LI-TL1

#PL

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

APPLY HERE!