IT Outsourcing Manager – Remote (Must be close to Greensboro or Raleigh)

by Irma Moore | Dec 3, 2024 | Uncategorized

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Position

We are seeking a motivated and organized IT Outsourcing Manager to join our team in Raleigh, NC or Greensboro, NC. The IT Outsourcing Manager will manage all staff vendor relationship(s) through all stages of the agreement lifecycle, in alignment with relevant Arch frameworks/methodologies. The role will streamline and enhance enterprise value through vendor contractor management by managing relationships hands on and streamlining successes throughout the segments.

The role will work closely with suppliers, vendors, contractors, and other third-party providers to ensure that their company has everything it needs to operate smoothly. They will also play an active role in developing new processes or procedures related to resource procurement or utilization.

This position is an in-office-as-needed position and will primarily be remote. Office locations are in Raleigh, NC or Greensboro, NC.

Job Responsibilities

• Manage a range of vendor relationships that may vary considerably in scope, complexity, and criticality
• Support enterprise vendor management activities as assigned
• Independently deliver assigned initiatives, ensuring business requirements are defined and met
• Provide day-to-day support to assigned business partner(s) with minimal management guidance/oversight
• Manage portfolio of vendors with moderate to high regulatory requirements and operational /strategic dependency
• Prepare reports detailing vendors, resource, costs, and other relevant information
• Determine the type and quantity of resources that will be needed each segment
• Monitor contracted employee attendance, productivity, and safety to ensure that projects are completed effectively
• Operational management of flexible workforce governance for large CIO group
• Ability to work with CxOs and individual contributors and foster collaboration among all parties
• Drive program analytics and overall performance with vendors, including relationship management
• May work with vendor partners to ensure onboarding, off boarding and other policies are enforced
• May need to ensure proper governance is placed when processing change orders, invoices, job postings, and work orders

Required Skills/Experience

• 3-5 years of experience managing outsourcing vendor relationships
• 3+ years of experience managing vendor contracts
• Hands on experience using a contingent workforce management system to manage contingent labor

Desired Skills/Experience

• Ability to multitask
• Strong decision-making skills
• Great problem solver
• Superb analytical skills
• Detail-Oriented
• Excellent written and verbal communication skills
• Work within a team and independently
• Previous exposure to HR practices is a benefit
• Experience implementing and using VNDLY for contingent workforce management is strongly preferred

Education

• Bachelor’s degree in Information Systems, Business, or related field preferred

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team. 10200 Arch Capital Services LLC

IT Support Specialist

by Irma Moore | Dec 3, 2024 | Uncategorized

United StatesApply

Location

Our IT Support Specialist with be an integral part of the IT team globally. This role will be based remotely in the US in the Central or Eastern Time Zone 

Who We Are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state – from planning to production. 

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity 

We are seeking an IT Support Specialist to join our IT Operations team, reporting directly to the Head of IT Operations. As the sole operator in your time zone, you will manage IT support functions independently while collaborating with team members based in Europe. Your primary focus will be on providing exceptional support for onboarding and offboarding, device management, compliance, and continuous improvement of IT operations. This role encompasses day-to-day support as well as project work.

Key Responsibilities

• Onboarding and Offboarding:
  • Manage the end-to-end onboarding and offboarding process for employees, including provisioning and deprovisioning of accounts and devices.
• Device Management:
  • Oversee the provisioning, configuration, and management of company laptops and personal mobile devices, with a strong emphasis on Mac laptops and familiarity with Windows machines.
  • Manage global IT inventory, vendor relationships for hardware ordering, and handle the shipping of new devices, repairs, and retrievals.
  • Deploy and manage Mobile Device Management (MDM) solutions, overseeing daily tasks and ensuring compliance.
• Technical Support:
  • Provide advanced troubleshooting and education for end users on tools such as Google Workspace, Jira, Confluence, GCP/AWS playgrounds, Slack, 1Password, and Rippling.
  • Set up and coordinate repairs and replacements of computers, including shipping and interim solutions.
• Compliance and Security:
  • Partner with the InfoSec team to support SOC 2 audits and ensure endpoint security compliance.
  • Monitor laptop activity and manage the deployment of security tools.
• Documentation and Reporting:
  • Maintain comprehensive documentation of IT processes and support tickets in Confluence and Jira.
  • Handle business account management and budget reporting related to IT operations.
• Independent Operations:
  • Manage your time effectively to handle support requests and IT operations autonomously, ensuring consistent support across different time zones.

Qualifications

• Experience:
  • Minimum of 2+ years of experience in IT support or systems administration, with a focus on Google Workspace and MDM.
  • Experience in a fast-growing global technology startup is preferred.
• Technical Skills:
  • Advanced proficiency in Google Workspace administration and Jira management.
  • Strong understanding of device management, MDM solutions, and endpoint security compliance, with advanced experience in Mac support and management in a professional environment. 
• Soft Skills:
  • Fully fluent in English with excellent verbal and written communication skills. 
  • Excellent interpersonal skills to effectively communicate with users and vendors.
  • Ability to work independently, manage time efficiently, and prioritize tasks effectively in a remote setting.
  • Detail-oriented, organized, and capable of problem-solving with a strong customer service focus.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button. 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 

Payer Contracting Analyst, Value Based Care

by Irma Moore | Dec 3, 2024 | Uncategorized

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine as a Contracting Risk Analyst – Value Based Care for the Finance Managed Care department. This position will be primarily a work from home opportunity with the requirement to come onsite as needed to the Hyde Park or Burr Ridge location. You may be based outside of the greater Chicagoland area.

The Contract Risk Analyst – Value Based Care is responsible for analyzing and modeling Value Based Care (VBC) and population health risk agreements on behalf of the Office of Managed Care (OMC) and the UChicago Medicine Clinically Integrated Network (CIN), including but not limited to Medicare Advantage, Medicare CMMI Accountable Care Organizations (ACOs) for shared savings (MSSP and ACO Reach), Commercial ACOs, Bundled Payments, Capitation, Direct to Employer (DTE), and global risk agreements. Partners with the Contracting team (FFS and VBC), CIN and the clinical teams on evaluating VBC risk contracts, incentive programs and distribution, incentive funds flow, calculating and modeling projected financial risk performance (such as risk corridor scenarios, stoploss/reinsurance, feasibility, and scenario analyses). Analyst works with senior leadership to support future financial goals and strategies related to its entities, as well as modeling and forecasting. The analyst assists VP of Payer Strategy, OMC Directors and CIN leadership during risk-based contract negotiations to ensure successful contract negotiation and implementation, monitoring and enforcement of contract terms and support for value base care contracting initiatives and serves as a subject matter expert for risk based contract terms developing monitoring tools and reporting to proactively manage and mitigate risk and improve contract performance. Analyst monitors and reviews existing and new CMMI Government Programs (MSSP, etc) understanding the risk components and partnering with the Director, Value Based Payment Models and BI Analyst to assess feasibility and requirements for participation. . Collaborates with interdisciplinary teams across the care continuum – Decision Support, Financial Planning, Budgetary, etc to support enterprise wide alignment and reporting around VBC programs. Actively embodies Mission, Vision, and Value of UCM.

Essential Job Functions

• Perform sophisticated VBC risk analyses including developing contractual risk models, financial and operational models and performance monitoring and evaluations. Responsible for VBC and CIN risk corridor and feasibility analysis, financial forecasts of upside/downside risk, determination of Stop-Loss, among other risk based contract terms. Creates financial models and forecasts that provide insight on mitigating potential losses and maximizing and optimizing financial performance under VBC contracts. Develops models for projecting and evaluating costs trends in risk contracts across enterprise. Supports development and maintenance of physician incentive models and payout distribution methodologies. Sources large integrated internal databases (Enterprise Data Warehouse, vendor sources data marts, etc) to develop analyses. Analyzes complex datasets to assess changes and opportunities in total cost of care, leakage and membership attribution
• Work closely with the VP Payer Contracting and Director Value Based Payment Models to support all VBC contract negotiations for Managed Care Commercial payers, Direct-To-Employer, Medicare Advantage payers and Medicaid payers to analyze, model and negotiate VBC contract risk terms for UCM hospitals and physicians. This includes assessment and identification of contract opportunities through implementation of the contract; negotiating and managing complex and innovative VBC risk methodologies striving to maximize performance and incentive opportunities
• Works with OMC and CIN teams on monitoring of current internal performance and analysis of VBC risk contracts by creating standard internal reporting that monitors current performance and forecasts future trends. Partners with internal and external department analysts on developing physician incentive reporting, as well as custom reporting that analyzes data for trends analysis and interpreting medical patterns to uncover opportunities in risk performance. Supports subcommittee report outs on active risk-based programs.
• Create reports of contract outputs, historical trends, and opportunity analyses as needed for OMC, CIN, and senior leadership
• Continued education on ever-changing VBC program rules and policy updates both commercial and governmental that impact expected performance contract profiles and education of internal stakeholders on risk and performance terms, methodology and impacts as needed

Required Qualifications

• A Bachelor’s degree in Business, Finance, Healthcare, or related field, or a combination of relevant education and experience. Advanced Degree in Finance based disciplines are preferred
• Five or more years of experience in a multi-facility health system in either: Prior experience with value-based care (VBC)/alternative payment models 
• Five or more years’ experience in multi-facility health system, large academic and community physician groups or clinically integrated network, large academic medical center or insurer environment
• Requires detailed knowledge of hospital and physician complex value based care (VBC) risk reimbursement methodologies including shared savings, capitation, downside risk, % of premium, global risk and bundled payments
• Requires detailed knowledge of hospital and physician complex VBC methodologies, particularly Value based care (VBC) risk reimbursement structure knowledge
• Excellent understanding of risk based contracts
• Demonstrated advanced technical skill and knowledge of healthcare EDW data systems and query languages
• Experience in population health and value based care data repositories, third party software tools, and working with payer claims datasets
• Requires familiarity and aptitude with risk contracts and associated payer and provider datasets, and modeling systems and/or cost accounting systems that build payer risk contract profiles
• Ability to analyze and integrate complex internal and external datasets
• Requires individuals with high mathematical acumen, ability to access and assimilate data, articulate a strong case for a recommended course of action
• Excellent analytical and problem solving skills, and the ability to make decisions quickly and independently
• Strong attention to detail and well organized
• Adapts well to rapid change and multiple, demanding priorities with excellent time and project management skills
• Ability to understand and interpret federal regulations and policies, coding guidelines and reimbursement changes
• Interact effectively with colleagues in a variety of contexts and forums and contribute as a team player
• Demonstrated ability to self-direct, multi-task and partner with technical staff from different departments
• Microsoft Office Suite advanced proficiency also required, particularly Excel
• Strong aptitude for learning additional software or systems as needed, particularly finance and revenue cycle billing systems

Preferred Qualifications

• Experience in the following areas:
  – Risk programs analysis and reporting – including Medicare Advantage, Bundled Payments, and ACOs.
  – Experience in supporting risk based contract negotiations.
  – Experience with Health system data warehouses and datamarts.
  – Knowledge and experience in VBC provider incentive distribution managementprograms and incentive funds flow preferred.
  – Payer experience preferred
• Experience with CMS CMMI governmental programs related to Medicare and Medicaid 
• Experience with payer compliance review including underpayment variances and denial management
• SQL skills 

Position Details

• Job Type/FTE: Full Time (1.0FTE)
• Shift: Days 
• Work Location: Flexible Remote
• Unit/Department: Finance, Managed Care
• CBA Code: Non-Union

Senior Mechanical Engineer – Healthcare Systems Design

by Irma Moore | Dec 3, 2024 | Uncategorized

Company Description

We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

Job Description

Are you an experienced Mechanical Engineer with a passion for designing innovative solutions in the healthcare sector? As a Senior Mechanical Engineer on Olsson’s Facilities Engineering and Design Team, you’ll provide high-level technical support and lead quality assurance/quality control (QA/QC) activities that drive excellence in healthcare facilities design. In this role, you’ll apply your expertise to independently make recommendations and decisions that enhance the design and functionality of healthcare environments. You’ll work on complex projects, develop unique solutions, and ensure that our designs meet the highest standards of quality and efficiency.

Primary Responsibilities:

• Lead the design and review of mechanical systems for complex healthcare facilities projects.
• Serve as a technical specialist, applying advanced mechanical engineering concepts to address the unique challenges of healthcare environments.
• Perform QA/QC and ensure that mechanical designs meet project objectives and regulatory standards.
• Conduct research to inform innovative design solutions that improve patient care and operational efficiency.
• Advise and direct staff on mechanical design approaches to meet project requirements and client expectations.
• Collaborate with multidisciplinary teams to integrate mechanical systems seamlessly into overall project designs.
• Contribute to the development of standards and guidelines for mechanical engineering activities within the team.

We have multiple current openings and will consider candidates interested in being located out of our Lincoln, Omaha, Des Moines, Denver, Loveland, Colorado Springs, Kansas City, Dallas-Fort Worth, Oklahoma City, Tulsa, Phoenix, St. Louis, and Fayetteville office locations. We will also consider remote candidates.

Qualifications

You are passionate about:

• Working collaboratively with others.
• Having ownership in the work you do.
• Using your talents to positively affect communities.

You bring to the team:

• Strong communication skills.
• Proven ability to collaborate effectively within a team.
• Excellent interpersonal and problem-solving abilities.
• Bachelor’s degree in Mechanical Engineering.
• Registered Professional Engineer (PE) license.
• At least 8 years of mechanical engineering experience with increasing responsibility, preferably in healthcare facilities design.
• Healthcare-related certifications such as ASHRAE Healthcare Facilities Design Professional (HFDP), ASSE 6060 Medical Gas Systems Designer, and/or ASSE 12080 Certified Legionella Water Safety & Management Specialist are a plus.
• Membership in a state or national chapter of the American Society of Healthcare Engineers (ASHE) or equivalent is advantageous. Experience with National Codes/Standards development and participation in relevant committees is highly preferred.
• Healthcare-related certifications, such as Certified Healthcare Constructor (CHC) or Healthcare Physical Environment Worker, are a plus.
• Demonstrated expertise in leading complex mechanical design projects and providing technical leadership within a team.
• Enthusiasm for advancing the healthcare industry through innovative and reliable mechanical engineering solutions.

Additional Information

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

• Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)
• Engage in work that has a positive impact in communities
• Receive an excellent 401(k) match
• Participate in a wellness program promoting balanced lifestyles
• Benefit from a bonus system that rewards performance
• Have the possibility for flexible work arrangements

Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

#LI-RS1

#LI-Remote

Inpatient Medical Coder (Remote)

by Irma Moore | Dec 3, 2024 | Uncategorized

Job Details

Do you have Acute Care and Inpatient Procedure Coding experience and want to work for a company based on Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

Scheduling Flexibility and Perks

• The schedule and hours for this position are very flexible and we will work with you on work/life balance to build a schedule that works for you
• This position is 100% remote and we encourage national candidates to apply
• We provide equipment, coding books, continuing education credits as well as professional organization memberships to AHIMA or APC

Primary Function:

ChristianaCare is currently seeking a full-time Acute Care Coder with ICD-10_PCS Inpatient Coding Experience. This individual will be responsible for accurate and timely assignment of ICD-10 CM/PCS and HCPCS/CPT codes, payment group classification assignment and data abstraction for reimbursement purposes and statistical information reporting on all Inpatient, Outpatient, Emergency Medicine, Ancillary and Diagnostics records, and/or any other patient records.

PLEASE NOTE: Inpatient /Acute Care Coding experience is required for this role. Please only apply if you have ICD-10-PCS inpatient Procedure Coding experience in an acute care facility.

Principal Duties and Responsibilities:

• Reviews and interprets Inpatient, Outpatient, Ancillary, Diagnostics and Emergency Medicine or other patient records in order to assign appropriate ICD-10 CM/PCS diagnosis and procedure codes and/or HCPCS/CPT procedure codes.
• Performs coding and abstracting tasks to support billing, data quality and statistics, and to support calculation for severity of illness and risk of mortality reporting.
• Applies information on diagnostic reports (i.e. radiology, pathology, EKG reports, laboratory values, doctors’ orders and administrative medication forms) to accurate code patient charts in accordance with the Official Coding Guidelines.
• Abstracts pertinent data, determines and sequences codes for diagnoses and procedures, and enters all information into the computerized coding and abstracting system.
• Utilizes coding and abstracting system as a communication tool, as outlined in the HIMS Coding DNFB Tagging procedures, including but not limited to placing accounts on hold, to ask questions to management, and initiate queries.
• Provides all vital coded and abstracted information required for final coding and billing of accounts within productivity expectations by work type in order to support department and organization goals for DNFB dollar amounts and bill hold days.
• Reviews pre-populated patient demographic information fed via HL7 from source system into coding system and makes necessary abstracted data changes in coding system.

Education and Experience Requirements:

• Candidates must have knowledge of ICD-10-PCS Inpatient Procedure Coding and CPT Coding Guidelines and Principles.
• College Diploma in Medical Coding or one year coding experience in a healthcare environment required.
• Associate or Bachelor Science degree in Health Information Technology preferred.
• Strong knowledge base of anatomy and physiology and medical terminology.
• Working knowledge of pathophysiology and basic pharmacology.
• Knowledge of Official Inpatient and Outpatient Coding Guidelines.

Christianacare Offers:

• Full Medical, Dental, Vision, Life Insurance, etc.
• 403(b) with company match.
• Generous paid time off.
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Senior Desktop Engineer

by Irma Moore | Dec 3, 2024 | Uncategorized

Senior Desktop Engineer

We are seeking a highly skilled and motivated Senior Desktop Engineer to join our team. The primary responsibility of this role is to drive the journey of Intune adoption for endpoint management. The ideal candidate will have a strong background in Intune, SCCM, and Azure platforms, with expertise in PowerShell scripting and Power BI reporting.

What You Will Do:

• Develop and maintain Autopilot Implementation in the Allegion environment.
• Drive Windows Update for Business\Windows Autopatch Adoption.
• Promote Windows Virtual Desktop and Windows 365 Adoption.
• Maintain Intune Configuration Profiles.
• Implement new features released by Microsoft to enhance endpoint management through cloud adoption.
• Utilize Windows Configuration Designer (WCD) for Windows configuration.
• Develop PowerShell scripts for efficient management of endpoints on Intune/SCCM/Azure platform.
• Collaborate with stakeholders to develop cross-platform automation solutions.
• Create PowerShell Auto Remediation Scripts for compliance issues.
• Develop and maintain Power BI dashboards for Windows/Security Compliance.
• Build SSRS SCCM reports.
• Provision and manage Cloud PCs using Azure virtual desktop and Windows 365 Cloud PC infrastructure.
• Onboard Windows Autopatch in the environment.
• Stay updated on the latest Microsoft updates and features.
• Evaluate new features and updates released by Microsoft, and develop POCs and use-cases for adoption.
• Stay informed about the latest trends in the domain and engage in continuous learning.
• Work with third-party patch management systems.
• Maintain the current co-management environment of SCCM/Intune.
• Manage Cloud Management Gateway Infrastructure.
• Maintain Intune Infrastructure.
• Regularly upgrade the SCCM infrastructure.

What You Need to Succeed:

• Bachelor’s degree in computer science or Electronics or equivalent combination of education and professional experience required.
• 8 to 10 years of experience in SCCM (MECM), Intune (MEMAC) Competency.
• 4 to 5 years of deep knowledge of PowerShell Scripting.
• Strong knowledge on Azure Active directory.
• Strong knowledge on Azure Platform
• Works well with teams that may be globally co-located. 

Why Work for Us?

Allegion is a Great Place to Grow your Career if: 

• You’re seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 
• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”. 
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period 
• Tuition Reimbursement  
• Unlimited PTO
• Employee Discounts through Perks at Work 
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching