Senior Payroll Analyst (Remote, US)

Grafana Labs is looking for a Senior Payroll Analyst to join our Finance team. Reporting to the Senior Manager, Payroll and working closely with our People and Accounting teams, this is an opportunity to join a rapidly growing Company and play a driving role in our payroll operations. 

The Senior Payroll Analyst role is an exciting opportunity to utilize your payroll operations skills. You will love this role if you thrive in a fast-paced environment where you have the opportunity to dig into the details, conduct analyses, and provide consultation on a day-to-day basis related to everything payroll.  

Responsibilities:

  • Oversee and process all multi-state payroll functions for semi-monthly payroll
  • Prepare, enter, and upload payroll data in a timely manner
  • Work with Variable Compensation to ensure commissions are paid timely through payroll
  • Process child support orders, wage assignments, garnishments, and tax levies
  • Work with People partners to ensure proper adjustments to payroll are recorded 
  • Assist with payroll liabilities audit by making sure calculation of employee federal, state, local, medicare and social security, etc. taxes comply with government regulations
  • Maintain productive relationships with People team, including Benefits, Operations, and Business Partners
  • Prepare workflows to maintain consistency in processing payroll
  • Maintain payroll coding in Payroll provider system to ensure proper recording of payroll in Accounting software 
  • Respond to employee inquiries and requests regarding payroll related matters in a timely manner 
  • Assist with quarterly tax and W-2’s reconciliation  
  • Look for ways to automate processes to ensure accuracy
  • Be able to research payroll issues independently, demonstrating high analytical ability, knowledge of best practices, and an understanding of federal and state payroll tax and labor law developments 
  • Other projects/requests as needed

What is needed: 

  • 5+ years of payroll experience, preferably in Tech/SaaS industry
  • Minimum 2-3 years Workday experience
  • Experience with ADP SmartCompliance 
  • Experience with multi-state Payrolls 
  • Knowledge of US federal, state, and local payroll regulations, including payroll tax, reporting, and required filings
  • Knowledge of Microsoft Excel and Google Suite systems
  • Ability to work independently and handle multiple tasks simultaneously
  • Problem-solving & analytical skills
  • Strong written and verbal communication skills
  • Ability to meet deadlines
  • Must be detail oriented, accurate, and well organized
  • Be proactive in nature

In the United States, the base compensation range for this role is $85,000 – $103,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.


About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies — including Bloomberg, JPMorgan Chase, and eBay — manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy

Senior Analytics Engineer (Remote, USA)

The Sr. Analytics Engineer will be responsible for empowering analysts and data-driven stakeholders by owning the architecture and infrastructure by which we ingest, transform, test, document, and connect data across Grafana Labs. Critical to the success of this role will be consistent communication with end stakeholders (analysts & business partners) in order to build a data stack that is flexible enough to meet the needs of our business as we grow.

Key Responsibilities

  • Own, operate and maintain the architecture & infrastructure of our data stack (e.g. BigQuery, dbt, Fivetran)
  • Ensure that the data we need to understand and serve our stakeholders is available, accurate, and accessible
  • Partner with GTM, Self-serve, Marketing, Finance, and Bizapps (and other stakeholders) to understand their data needs and identify places where the analytics stack can improve on what they’re doing
  • Become the go-to expert on our data pipeline, data tools, and what our data means
  • Create process and standard operating procedures for the Data team
  • Create and own best practices for version control, documentation, testing, etc.

Requirements

  • 3-5 years experience contributing to data modeling
  • Experience with dbt
  • 3-5 years experience in developing dashboards and visualizations
  • A passion for understanding business questions and making data driven insights. Excellent analytical skills.
  • Be able to understand the business at a level to influence VP priorities and company strategy.
  • Consistent track record of using quantitative analysis to impact key business decisions
  • Ability to present data concisely through written and oral communication. Expert at influencing business stakeholders
  • BS degree in Economics, Mathematics, Engineering, Statistics or relevant degree
  • Experience working in cloud environments such as AWS, GCP is a plus!
  • Familiarity with the monitoring, observability, log aggregation, or APM market is a plus!

What you’ll bring to the role

  • Strong analytical, data processing and problem-solving skills
  • Exceptional attention to detail
  • Strong verbal and written communications skills with the ability to effectively communicate with all levels of employees and provide support globally
  • Experience implementing best practices for analytics, dashboarding, documentation, testing
  • Experience building collaboration and rapport within an organization with both technical and non-technical members
  • Experience working in a “remote first” environment
  • Empathetic, understanding and humble
  • Strong work ethic
  • Experience working well in both a team environment and independently
  • Inquisitive demeanor with willingness to learn new technologies and responsibilities

In the US, the Base compensation range for this role is $123,933 – $148,719. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process


About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies — including Bloomberg, JPMorgan Chase, and eBay — manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy

Developer Support Engineer

About us:

RevenueCat makes building, analyzing, and growing mobile subscriptions easy. We launched as part of Y Combinator’s summer 2018 batch and today are handling more than $4B of in-app purchases annually across thousands of apps.

We are a mission driven, remote-first company that is building the standard for mobile subscription infrastructure. Top apps like VSCO, Notion, and ClassDojo count on RevenueCat to power their subscriptions at scale.

Our 80 team members (and growing!) are located all over the world, from San Francisco to Madrid to Taipei. We’re a close-knit, product-driven team, and we strive to live our core values: Customer Obsession, Always Be Shipping, Own It, and Balance.

We’re looking for a Developer Support Engineer to help provide a great experience for developers integrating the RevenueCat SDK into their apps. As a member of our support engineering team, you’ll work directly with our customers each day to help them ship their apps. You’ll also collaborate with Engineering and Product to create an excellent developer experience and achieve our mission of helping developers make more money.

About you:

  • You have 2-3 years experience in an engineering or technical role.
  • You have experience integrating and shipping RevenueCat in a mobile app.
  • You have an understanding of the mobile development and release process.
  • You have experience in either iOS (Swift / Objective-C) or Android (Java / Kotlin)
  • You have great debugging skills: You will be identifying why apps aren’t working, often with limited information.
  • You have experience debugging code issues utilizing stack traces.
  • You have an interest in “wearing many hats,” doing what it takes to help developers every day.
  • You have excellent verbal, written and interpersonal communication skills: You will be writing to, presenting to and speaking with developers and colleagues daily.
  • You have empathy for developers and their development/learning process: we usually hear from developers at their lowest and need to be understanding.
  • You have a demonstrated creative problem-solving approach and strong analytical skills.
  • You’re able to overlap your core working hours with Central Time Zone.

In the first month, you’ll:

  • Learn the common frustrations our customers have, and help them get unblocked to ship their apps
  • Learn the internal tools and processes used by the support team
  • Make improvements to our docs and support articles based on customer interactions to reduce support
  • Work with our engineering team to untangle complex tickets

Within the first 3 months, you’ll:

  • Make product suggestions that will improve the developer experience and reduce support
  • Build internal apps to test and reproduce issues
  • Work directly with customers to assist with onboarding and solution engineering

Within the first 6 months, you’ll:

  • Identify key problem areas for developers and make targeted improvements that help developers
  • Improve and create internal tools and dashboards for support and other internal processes
  • Make significant contributions to the support process that helps you and your teammates be more efficient

Within the first 12 months, you’ll:

  • Develop a super-hero like intuition for the root causes of tickets and become an expert troubleshooter
  • Interview, hire and mentor additional support engineers
  • Discover new and unexpected ways to delight developers with our support experience

What we offer:

  • $112,000 USD Salary regardless of your location
  • Competitive equity in a fast-growing, Series B startup backed by top tier investors including Y Combinator
  • 10 year window to exercise vested equity options
  • Fully remote work environment that promotes autonomy and flexibility
  • Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health
  • $2,000 USD to build your personal workspace
  • $1,000 USD annual stipend for your continuous learning and growth

Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.

Remote – Lead Workforce Data Analyst

Position Description

Primary Duties and Responsibilities:

The Lead WF Data Analyst will partner closely with the WFM Director and Operational Leaders to dig deep into operational functions to help drive business results through data.  You will work on a cross-functional team of business process owners, reporting analysts, operational leaders, and subject matter experts to deliver on key deliverables and outcomes.  Duties may include:  

  • Work within both structured and unstructured data environments to query, dissect, and assemble complex datasets using tools such as SQL, PowerBI, Tableau, Looker Studio, Google Cloud Platform, Excel, PowerPivot etc.
  • Leverage statistical modeling including linear and multivariate regressions to answer complex relational questions of causality and correlated events.
  • Provides quantitative and qualitative data analysis and reporting of patterns, insights, and trends to decision-makers in order to drive business decisions and address business questions.
  • Business Expertise: Partners with peer groups, business partners, and subject matter experts to learn business areas/domains to help solve deep operational problems through data.
  • Current State, Future State, and Gap Analysis: Document and assess current state processes.
  • Gather Requirements: Responsible for fact-based requirement gathering to understand which data elements are needed to tell the story and drive outcomes.
  • Project Management: Ability to use project management principles to successfully complete and advance work.

Total Compensation Overview

  • Lead Workforce Data Analysts will earn a competitive salary of $81,411.20 – $126.651.20 annually with annual bonus potential based on performance.
  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement

Required Qualifications

Education:

  • Bachelor’s degree in Computer Science, MIS, Mathematics, Statistics, Business or a related field.

Experience:

  • 5+ years of reporting and/or scorecard management experience leverage SQL as the primary tool
  • 5+ years of hands-on experience supporting complex data analysis within a service center environment

Knowledge and Skills:

  • Expertise in SQL, MS Excel, SAS, SPSS
  • Expertise in data visualization software such as PowerBI, Tableau, and Looker Studio
  • Ability to access, gather, and analyze data from multiple internal and external sources to drive insights into business problems, decisions, and performance
  • Ability to articulate this knowledge as an expert at the department level and may be called on to provide insight at the enterprise level to provide detailed analysis
  • Ability to lean on strong communication skills to influence outcomes while approaching conflict with organizational savviness
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience, data analytics, judgment, and precedent.

Preferred Qualifications

  • SQL Certified
  • SAS &/or SPSS Knowledge
  • Deep understanding of ETL processes
  • Previous Workforce Management experience
  • Advanced Excel, Tableau, SQL, and PowerBI skills
  • Experience with modeling data in relational databases or OLAP Cubes

Work Environment

This is a remote call center position. Call Center employees work remote full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located <50 miles from an office) until connectivity or service levels are restored.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Digital Content Producer

SamCart is looking for a talented Digital Content Producer to elevate our video production efforts and take our marketing content to the next level. As a company built by marketers, we understand the power of high-quality, impactful content in driving social media engagement and conversions.

In this role, you’ll own the creation of compelling video content for our social media platforms, paid advertising, and other digital channels, while also optimizing and refining existing assets. You’ll have the creative freedom and responsibility to bring innovative ideas to life, helping us stay ahead in a competitive market.

In this role, you can expect to:

  • Take ownership of the entire video production process, from concept to completion, including scripting, filming, editing, and post-production.
  • Film and edit creative to produce high-converting video content tailored for various digital channels. (e.g. social media content, website content, paid ads, etc.)
  • Collaborate closely with marketing, design, and other cross-functional teams to produce videos that align with SamCart’s brand voice and business goals. 
  • Design & develop landing pages for marketing campaigns (eg feature, opt-in, webinar and sales pages).
  • Develop social media posts, strategy, and posting schedule to drive increases in post engagement, follower count, and purchasesAnalyze creative performance across social channels to optimize content production towards top
  • performing trends, hooks, and topics. 
  • Stay current with industry trends and emerging technologies to ensure SamCart remains a leader in innovative content production.

Qualifications

  • 5+ years of experience in video production, editing, motion graphics, and content creation, preferably in SaaS, social media or brand work.
  • Proven track record of producing high-quality, results-driven video content for a variety of digital platforms.
  • You are deeply immersed in the content creation world across social media and are constantly on top of social trends and have worked closely with influencers and thought leaders.
  • You study and test the algorithms to know how to take a piece of content and edit it across social platforms (TikTok, YouTube and Instagram).
  • Expertise in operating professional-grade cameras (Canon Cinema, Sony Cinema) and proficiency in Adobe Premiere & After Effects.
  • Experience with either Webflow, Framer, or WordPress.
  • Strong skills in audio production, including studio recording and mixing.
  • Solid understanding of video’s role in digital marketing, including best practices for testing creatives to increase both ad and organic performance.
  • Exceptional organizational and time management skills, with the ability to juggle multiple projects in a fast-paced environment.
  • Outstanding attention to detail, with a commitment to delivering polished, professional content.
  • Excellent communication and leadership skills, with the ability to collaborate effectively across teams.

Additional Technical Skills

  • Experience in UI/UX animation
  • Being comfortable on camera
  • Scripting and storyboarding expertise
  • Personal experience as a content creator building your own brand
  • Freelance background, showcasing adaptability and self-direction
  • Passion for and knowledge of the Creator Economy

How You’ll Contribute to SamCart’s Success:

  • Develop and execute high-impact video content that informs, engages, and converts audiences across their journey with SamCart.
  • Continuously innovate and experiment with video concepts to enhance user experience and drive growth.
  • Champion SamCart’s brand through visual storytelling, ensuring a consistent and compelling narrative across all content.
  • Play a key role in evolving SamCart’s creative strategy, helping us stand out in a competitive SaaS landscape.

Please include links to 3 past video projects and your demo reel with your application.

This is what you’ll love about SamCart

Our co-founders always say “Their success is our success” and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful.

  • Diversity adds value to everything we do – We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
  • We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
  • Yay, we have 401K!
  • Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.
  • Supportive Parental leave policies for all parents
  • Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.

Our Core Values

Be Transparent – We communicate openly, thrive on feedback, and check our egos at the door.

Be Human – We operate with compassion and always assume positive intent.

Be an Owner – We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success.

Be Creative and Commit – We collaborate, create resourceful solutions, and work as a team to get it done.

Be You – We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do!

Want to learn more about what SamCart Culture looks like? Check out our Culture Page here: Culture @ Sam Cart

Integration Engineer

Job SummaryAct as lead engineer in developing and implementing campus enterprise system solutions. Develop documentation and templates for campus enterprise system integration solutions. Lead other teams in the implementation of campus enterprise system integration solutions.
Minimum Education and ExperienceBachelor’s degree with six (6) years relevant experience; Associate’s degree with eight (8) years relevant experience; High School diploma with ten (10) years relevant experience. Equivalent combination of relevant education and/or experience may be considered.
Preferred Education and ExperienceA commitment to best practices with ability to define operational processes, deployment checklists, documentation and more.Experience with Relational Database Management Systems and SQLExperience with Git and automated CI/CD pipelinesExperience with business processes, applications, and integrations supporting Higher Education.Experience with business processes, applications, and integrations supporting financial operations.Experience working with PeopleSoft ERP systems, Salesforce, SaliPointetc.Boomi Integration Architect certification or equivalent.Strong, self-motivated desire to learn and apply new ideas and technologies to meet ever-evolving use cases under minimal supervisionMaster’s degree, or Bachelor’s degree in technology, Computer Science, Business Information Technology, or related field and/or an equivalent level of training and experience.Experience in developing custom solutions using the Dell Boomi integration platform across the full SDLC, including requirements gathering, business analysis, development, troubleshooting, testing, and implementation of large, API-driven enterprise architectures.Demonstrated experience in deploying, troubleshooting, and maintaining integrations leveraging APIs.Demonstrated knowledge of modern integration design patterns and anti-patterns.Demonstrated understanding of API security best practices.Demonstrated knowledge of REST and SOAP web services, XML, and JSON.Excellent at working effectively in a team environment.Strong verbal communication and interpersonal skills with both technical and business users.
Essential Duties and ResponsibilitiesManaging, Monitoring, Sustaining, Troubleshooting and supporting existing EAI Integrations, SOA Architecture and- Boomi AtomSphere- platform.Ability to create Boomi interfaces based on interface specification and in conformance with Boomi coding best practices.Hands-on maintenance of integration processes between on premise\cloud system and other 3rd party applications using – Boomi AtomSphere – platform (Cloud Integration, Application Integration APIs).Participates in design reviews, creates test plans and participates in testing reviews, and resolves moderate defects in BOOMI. Active participation in Project Design, Build, Testing and Deployment phases of the project life cycle.Deploy integration processes to environments.Assist in troubleshooting and root cause analysis for environmental issues, as they ariseProactively identify and communicate potential problems and issues to project team members/leaders.Ensure issues are analyzed, discussed, and resolved in a timely manner.Provide timely and accurate on-call support for production infrastructure components Navigate the AtomSphere UI.Identify and perform the daily production administration tasks.Experience in AtomSphere user management functions.Recognize system error messages and carry out the steps to resolve them.Utilize the Account and HTTP Dashboards and process monitoring to monitor processes.Basic Linux administration skillsinstall/upgrade software, stop/start processes, troubleshoot.
Physical Demands and Working Conditions
Physical Activities
Working Conditions
Additional InformationRemote Work Eligibility Statement:
100% Remote Work Available for Texas Residents
Special Instructions Summary
Important Message1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA CoordinatorFor inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.