by Terrance Ellis | Dec 19, 2025 | Uncategorized
If you can turn messy technical input into clean, client-ready documentation, this is a strong remote lane. You’ll own doc intake and updates, work closely with engineers and product teams, and help keep API and integration docs sharp, accurate, and easy to follow.
About One Inc
One Inc provides insurers with a digital payments platform built to deliver choice, control, convenience, and continuity. Their technology supports premium and claims payments through multi-channel communication, electronic processing, and disbursement. The Technical Documentation Team helps clients and developers succeed by keeping external documentation clear, current, and consistent.
Schedule
• Full-time, fully remote (United States)
• Role sits on the Technical Documentation Team
• Work is queue-based with time-sensitive update requests and quality standards
What You’ll Do
⦁ Manage an inbound queue of documentation update requests, ensuring efficient assignment and timely completion
⦁ Research, write, edit, and enhance client-facing documentation for the Developer Hub and other documentation projects
⦁ Partner with software engineers, developers, solution architects, and product teams to gather technical details and confirm accuracy
⦁ Translate complex technical concepts into clear, accessible documentation for advanced engineering clients
⦁ Produce polished deliverables including API references, user guides, release notes, installation guides, tutorials, and best-practice materials
⦁ Continuously update and refine existing documentation to reflect new features, enhancements, and evolving standards
⦁ Maintain One Inc’s Technical Writers’ Style Guide and documentation best practices
What You Need
⦁ 1–2+ years of technical writing experience with a track record delivering complete documentation for complex products
⦁ Experience writing documentation for software products
⦁ Exposure to API documentation and integration content
⦁ Strong written and verbal communication skills, including comfort working with technical teams and stakeholders
⦁ Strong collaboration and influencing skills across cross-functional groups
⦁ Familiarity with Jira and SAFe (Scaled Agile Framework)
⦁ Experience using ReadMe or similar documentation tools
Benefits
⦁ Fully remote work environment
⦁ High-collaboration role with engineers and product teams
⦁ Opportunity to build technical documentation depth in APIs, integrations, and developer-focused content
⦁ A process-driven team environment focused on quality, consistency, and continuous improvement
This is a great fit if you’re early in your technical writing career but already serious about quality and clarity. Apply while it’s fresh.
Bring the structure, the writing chops, and the curiosity, and help One Inc ship documentation that developers actually trust.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 19, 2025 | Uncategorized
If you’re the kind of person who can keep 30 moving parts organized without dropping a single document, this role will feel like home. You’ll run merchant onboarding from paperwork to setup, clearing blockers fast and keeping clients and partners confident the whole way.
About One Inc
One Inc provides insurers with a digital payments platform built to deliver choice, control, convenience, and continuity. Their platform combines digital communications with electronic payment processing and disbursement to create a smoother premiums and claims payments experience. They manage billions of dollars annually and are growing fast in the insurance payments space.
Schedule
• Full-time, hourly (Non-Exempt)
• Fully remote (United States)
• Pay range: $26–$30/hour (based on experience, location, and job-related factors)
• Department: Payment Operations
• Reports to: Director, Payment Operations
What You’ll Do
⦁ Coordinate document collection to support underwriting, onboarding, and merchant setup
⦁ Build trust-based relationships with customers, banking partners, and vendors tied to Payment Operations
⦁ Develop and maintain reports on payment issues, project statuses, and implementation timelines
⦁ Monitor project progress, communicate updates, and handle issues as they come up
⦁ Partner with project managers to guide onboarding and remove blockers
⦁ Collect underwriting documentation from clients and support due diligence reviews for accuracy and completeness
⦁ Research and resolve merchant inquiries independently with strong follow-through
⦁ Perform merchant setup and configuration accurately, ensuring correct settings per merchant
⦁ Update merchant files daily to maintain clean documentation and activity records
⦁ Process onboarding applications quickly and coordinate resolution with underwriting and external partners
⦁ Understand and support the merchant application and underwriting process for credit card and ACH processors
⦁ Lead resolution of merchant setup or configuration issues, proactively preventing recurring problems
⦁ Support other operational duties as assigned
What You Need
⦁ Proficiency in Microsoft applications (required)
⦁ Expert-level Excel skills (highly desired)
⦁ Strong attention to detail, investigative ability, and analytical skills
⦁ Solid organization, multitasking, and time-management skills
⦁ Strong client-facing communication skills (verbal and written)
⦁ Experience working within a project management framework
⦁ Ability to prioritize across high volumes of projects while keeping long-term strategy in mind
⦁ Familiarity with JIRA and Salesforce (preferred)
⦁ Bachelor’s degree in Business, Project Management, or related field, or equivalent experience
⦁ Experience as an Onboarding Specialist or similar role (insurance and/or merchant services experience preferred)
⦁ Payments industry experience is a plus (not required)
Benefits
⦁ Remote flexibility with a growing payments platform in the insurance industry
⦁ Competitive hourly range: $26–$30/hour
⦁ High-visibility role supporting client success through clean onboarding and operational excellence
⦁ Opportunity to grow in payment operations, underwriting workflows, and merchant services
This is a detail-heavy role with real impact. If you’re organized, proactive, and can keep onboarding moving even when people stall, apply now.
Bring the structure, the follow-through, and the calm problem-solving energy, and help One Inc make payments frictionless.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 19, 2025 | Uncategorized
If you’re the kind of billing pro who can untangle claims fast and keep revenue moving without losing the human touch, this one’s for you. You’ll support telehealth billing for women 40+ and help patients understand coverage, costs, and next steps with clarity.
About Midi Health
Midi Health is a virtual healthcare company focused on women 40+ navigating perimenopause, menopause, and midlife health needs. Their mission is compassionate, high-quality care with a modern, digital-first experience. As the company grows, strong revenue cycle operations help keep care accessible and sustainable.
Schedule
• Fully remote (must be authorized to work in the U.S. without sponsorship)
• Monday–Friday
• Shift options: 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST
What You’ll Do
⦁ Use Athena (or a similar platform) to troubleshoot telehealth claims and ensure compliance with coding guidelines, payer rules, and regulatory standards
⦁ Verify insurance coverage, eligibility, and benefits prior to patient appointments, partnering with clinicians as needed
⦁ Help patients understand financial responsibility, billing statements, and payment options
⦁ Manage and collect patient accounts receivable (AR), including follow-up on balances, denials, and outstanding claims
⦁ Participate in audits and billing reviews to catch discrepancies, identify trends, and improve revenue cycle performance
⦁ Collaborate with payers and third-party billing vendors to resolve billing or coding disputes and optimize reimbursement
⦁ Track billing KPIs and internal metrics tied to revenue cycle performance and service quality
⦁ Contribute to cross-functional projects that improve patient experience, streamline RCM workflows, and enhance billing systems
What You Need
⦁ 2–3 years of medical billing and coding experience
⦁ 2–3 years of patient accounts receivable (AR) collections experience
⦁ Experience with Athena or a comparable billing platform, including statements, payment plans, and balance negotiation
⦁ Working knowledge of CPT, ICD-10, and HCPCS coding guidelines and billing processes
⦁ Familiarity with Zendesk or similar customer support platforms
⦁ Telehealth billing experience (strongly preferred)
⦁ Strong attention to detail, comfort troubleshooting, and a problem-solver mindset
Benefits
⦁ Hourly rate: $23–$25/hour (depending on experience)
⦁ Fully remote work-from-home setting
⦁ Opportunity to support a mission-driven healthcare company focused on women’s midlife care
⦁ Exposure to cross-functional work improving RCM workflows and patient experience
This is a high-need, high-impact role. If you’ve got the Athena chops and you’re ready to move, apply while it’s open.
Help Midi deliver care that’s compassionate on the clinical side and clean on the billing side, too.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 19, 2025 | Uncategorized
If you’re the kind of MA who doesn’t wait to be told what’s next, this role will love you back. You’ll own a heavy prior-auth workload (especially weight loss meds), keep Athena tight and accurate, and be a calm, empathetic pro across every channel patients use.
About Midi Health
Midi Health is a virtual-first women’s health company built around empathy, trust, and high-touch patient care. Their remote Medical Assistant team supports providers and patients with clinical admin work, communication, records, labs, refills, and prior authorizations, all while protecting PHI and staying HIPAA-compliant.
Schedule
Full-time, 40 hours/week. Shifts available Monday–Friday:
• 9:00am–5:30pm PST (includes 30-minute unpaid lunch)
OR
• EST options listed as 10:00am, 11:00am, or 12:00pm start times (as posted)
What You’ll Do
• Maintain accurate patient records and documentation
• Communicate with patients professionally and empathetically via phone, video, email, Slack, text, and portal messages
• Complete a high volume of prior authorizations, including weight loss medications
• Perform clinical administrative functions within scope of certification
• Follow provider instructions for refills, lab tracking, medical records requests, patient messaging, and follow-ups
• Obtain, report, and track lab results and medical records
• Leave phone messages and respond to patient messages with timely follow-through
• Stay compliant with HIPAA and protect PHI per federal and state regulations
What You Need
• National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required)
• Prior experience using CoverMyMeds (required)
• Experience submitting prior authorizations for weight loss medications electronically and by phone (required)
• 3+ years MA experience post-externship (telehealth/remote experience is a big plus)
• 2+ years of current Athenahealth outpatient EMR experience (required) and 5+ years overall EMR experience
• Strong communication skills and a patient-first, calm approach
• Ability to work independently, stay organized, and move fast without getting sloppy
Benefits
• $22/hour (non-exempt)
• Medical, dental, vision, and 401(k)
• Fully remote, work-from-home setup
Midi wants self-starters. If you need someone to assign your next task, this isn’t it. If you see the bottleneck and fix it, you’ll thrive.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 19, 2025 | Uncategorized
This is the HR “make it work” role for a clinical workforce: payroll, benefits, onboarding, compliance, and day-to-day support that keeps virtual care operations moving. If you’re the kind of HR pro who loves clean systems, hates payroll mistakes, and can handle HIPAA-level confidentiality without blinking, Fabric wants you.
About Fabric Health
Fabric Health powers boundless care by solving healthcare’s biggest challenge: clinical capacity. They unify the care journey from intake to treatment using intelligent automation, removing administrative burdens so care delivery can be 2–10x more efficient. Trusted by major health systems and backed by top-tier investors, Fabric moves fast with a mission-first focus on patients and clinicians.
Schedule
Remote, full-time role (NYC • Remote listed) supporting Clinical and Clinical Operations teams. This position is hands-on and compliance-heavy, with steady payroll cycles, multi-state considerations, and a high volume of clinician lifecycle tasks.
What You’ll Do
⦁ Process semi-monthly payroll accurately and on time using Rippling
⦁ Manage benefits administration including enrollments, changes, and acting as the primary liaison to benefits and 401(k) providers
⦁ Own the clinical employee lifecycle: offers, agreements, employment contracts, term documentation, onboarding, and offboarding
⦁ Partner with IT to ensure clinicians have the right system access and complete compliance training before Day One
⦁ Maintain HRIS data integrity and manage employee file maintenance with tight documentation standards
⦁ Support clinical recruitment operations by assisting hiring managers with postings, candidate comms, and timely offer execution
⦁ Track required training documentation and ensure HR processes meet HIPAA and state/federal labor law requirements
⦁ Serve as first point of contact for employee questions on HR policies, payroll, and benefits with prompt, empathetic support
⦁ Coordinate and track internal training programs, especially mandatory compliance and clinical operations training
What You Need
⦁ 5+ years of HR Generalist or Payroll/Benefits Coordinator experience with a strong admin focus
⦁ Hands-on ownership of end-to-end payroll and benefits administration in Rippling (required per posting)
⦁ Experience managing employee lifecycle processes in a remote organization
⦁ Track record implementing HR best practices in a healthcare, remote, and/or multi-state environment
⦁ Solid understanding of U.S. labor laws, employment regulations, and HIPAA compliance
⦁ Proficiency with HRIS systems and applicant tracking tools
⦁ Strong organization, communication, and attention to detail; you don’t let small errors become big fires
Benefits
⦁ Pay range: $70,000–$95,000 per year (based on market, skills, and experience)
⦁ Comprehensive benefits package may include medical, dental, and vision
⦁ Unlimited PTO and 401(k) plan
⦁ Eligibility for additional compensation such as stock options and bonuses (role-dependent)
⦁ Mission-driven work supporting clinicians and scaling virtual care operations
This role is not “people ops vibes.” It’s precision HR: payroll, compliance, and clinician support at scale. If you want high ownership and you’re built for detail, it’s a strong fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 19, 2025 | Uncategorized
Own the stories that prove Fabric works. You’ll turn customer outcomes into case studies, ROI proof, and sales-ready collateral that helps health systems, payers, and employers say “yes” faster.
About Fabric Health
Fabric Health powers boundless care by solving healthcare’s biggest challenge: clinical capacity. They unify the care journey from intake to treatment using intelligent automation, reducing admin burden so care delivery can be 2–10x more efficient. Trusted by leading health systems and backed by top-tier investors, Fabric moves quickly, listens deeply, and builds with patient-level care.
Schedule
Remote, full-time role (NYC • Remote listed) on a small, high-impact Marketing team. Expect frequent cross-functional collaboration with Sales, Client Success, Product Marketing, Demand Gen, and Design, plus customer interviews and executive-facing work.
What You’ll Do
⦁ Lead the Customer Evidence Program, owning case studies, ROI stories, and proof points from concept through final delivery
⦁ Interview customers, partners, and internal stakeholders, then write and package assets like guides, one-pagers, and collateral
⦁ Manage brand language, tone, and messaging to keep Fabric’s voice consistent across channels
⦁ Draft and coordinate press releases, media statements, and external announcements to support leadership communications
⦁ Align content strategy with Product Marketing and Demand Gen to reinforce value props, ROI messaging, and campaign goals
⦁ Enable Sales and Client Success by building and maintaining a centralized library of current, effective assets and story opportunities
⦁ Track media coverage and translate insights into sharper messaging and smarter campaigns
⦁ Partner with design to produce visually compelling, on-brand materials that perform in-market
What You Need
⦁ 3–5 years of experience in content marketing, communications, or customer storytelling in a B2B SaaS environment
⦁ Excellent writing and editing skills with the ability to adapt tone for professional healthcare audiences
⦁ Hands-on experience interviewing customers and translating outcomes into compelling narratives
⦁ Proven ability to manage content projects end-to-end with strong organization and attention to detail
⦁ Experience drafting press releases and supporting external communications/media efforts
⦁ Background in healthcare and health technology (or strong adjacent experience)
⦁ Bachelor’s degree in Marketing, Communications, Health Sciences, or equivalent experience
Benefits
⦁ Pay range: $75,000–$100,000 per year (based on market, skills, and experience)
⦁ Comprehensive benefits package may include medical, dental, and vision
⦁ Unlimited PTO and 401(k) plan
⦁ Eligibility for additional compensation such as stock options and bonuses (role-dependent)
⦁ High-ownership role with direct impact on pipeline, sales enablement, and market credibility
If you’d rather write “thought leadership” all day and never talk to customers, this isn’t it. But if you love extracting real stories, proving ROI, and building assets that Sales actually uses, this is a strong fit.
Happy Hunting,
~Two Chicks…
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