Curriculum Writer – Remote
Use your clinical brain and writer’s voice to build life-saving mental health programming from home. As a Remote Curriculum Writer with Charlie Health, you’ll turn evidence-based therapy models into group curriculum that actually feels human, accessible, and usable for clinicians and clients.
About Charlie Health
Charlie Health delivers virtual, intensive outpatient mental health treatment for adolescents and young adults navigating complex mental health, substance use, and eating disorder challenges. Their model blends individual, family, and group therapy online, with a deep focus on connection, outcomes, and continuity of care.
Schedule
- Full-time, remote role within the United States
- Not available to candidates in CA, NY, or CO
- Flexible hours to collaborate with clinical and programming teams
- Fast-paced, growth-oriented environment with multiple concurrent projects
What You’ll Do
- Collaborate with the clinical programming team to write, edit, and develop group curriculum: session guides, facilitator manuals, scripts, handouts, and group exercises
- Build best-in-class, evidence-based programming aligned with Charlie Health’s clinical model, drawing from relational, trauma-informed, and third-wave CBT approaches (DBT, ACT, CFT, etc.)
- Synthesize organizational data, peer-reviewed research, and clinical best practices into clear, structured, client-centered content that supports engagement and outcomes
- Participate in ongoing feedback loops with clinical leadership, facilitators, and subject matter experts to refine and improve curriculum
- Regularly review, revise, and update materials based on facilitator feedback, evolving best practices, and changing clinical needs
- Maintain organized documentation, version control, and formatting standards across all curriculum resources
- Incorporate culturally responsive, developmentally appropriate, and affirming language into every piece of content
- Support curriculum-related training efforts by creating materials, outlines, and explanatory notes for facilitators and internal stakeholders
- Identify opportunities to integrate interactive elements, multimedia, and innovative engagement strategies into group programming
- Contribute to broader innovation efforts as Charlie Health evolves its curriculum offerings in response to emerging client needs and treatment trends
What You Need
- Master’s degree in a clinical field (Social Work, Counseling, Psychology, Marriage & Family Therapy, or related)
- Active clinical license or previously held licensure (e.g., LCSW, LMFT, LPC, LPCC) and direct clinical experience
- 2+ years of experience in clinical content development, curriculum writing, or related areas
- Strong understanding of contemporary evidence-based models, including relational psychodynamic theory, trauma-informed care, CBT, DBT, ACT, and Compassion Focused Therapy
- Exceptional writing and editing skills with a focus on clarity, warmth, accessibility, and technical accuracy
- Proven ability to translate complex clinical concepts into practical, empathic, client-facing and facilitator-ready materials
- Experience collaborating with cross-functional teams (clinicians, program leads, operations)
- High level of organization, attention to detail, and comfort managing version control and formatting standards
- Commitment to culturally responsive, inclusive, and trauma-informed practices
- Ability to thrive in a fast-moving, growth environment with shifting priorities
- Proficiency with cloud-based tools (Google Suite, Slack, Zoom)
- Work authorization in the United States and native or bilingual English proficiency
Benefits
- Expected base salary range of approximately $57,000–$75,000 per year, depending on location, experience, and internal equity
- Comprehensive benefits package for full-time exempt employees (medical, dental, vision, retirement options, and more)
- Potential additional compensation through stock options and other Charlie Health–sponsored programs
- Fully remote clinical-writing role with direct impact on youth and families in crisis
- Opportunity to help shape a national standard for virtual, group-based mental health care
If you’ve been looking for a remote role where your license, your words, and your heart all matter, this is one worth shooting your shot on.
Happy Hunting,
~Two Chicks…
APPLY HERE.
Discharge Planner – Remote
Help clients land softly, not abruptly. As a Remote Discharge Planner with Charlie Health, you’ll make sure teens and young adults leaving intensive virtual treatment have a clear, realistic plan and a real support system lined up on the other side.
About Charlie Health
Charlie Health provides personalized, virtual intensive outpatient treatment for people facing complex mental health, substance use, and eating disorder challenges. Their model blends individual, family, and group therapy online to expand access to evidence-based care. They focus on connection, continuity, and outcomes, especially during high-risk transitions like discharge.
Schedule
- Full-time, remote role within the United States
- Not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota
- Standard weekday schedule with late afternoon and evening availability required
- Fast-paced, mission-driven environment with clear performance metrics
What You’ll Do
⦁ Provide a supportive, professional experience for clients, families, and referral sources (hospitals, outpatient providers, schools, agencies)
⦁ Work directly with clients and referral partners to understand needs, preferences, and aftercare goals
⦁ Create accurate, timely referrals to outpatient therapists, psychiatrists, programs, and community resources for clients discharging from Charlie Health
⦁ Use and maintain a nationwide provider database to identify appropriate aftercare options and match clients effectively
⦁ Coordinate referrals using external providers’ preferred communication channels and follow up to verify placement
⦁ Ensure receiving providers have all necessary clinical information and materials to assume care smoothly
⦁ Document all case management contacts and updates in progress notes and communicate status with therapists, case managers, and the broader treatment team
⦁ Partner closely with internal teams (clinical, admissions, outreach, partnerships) to support seamless transitions
⦁ Follow Charlie Health policies and procedures while consistently meeting established performance and quality metrics
What You Need
⦁ Bachelor’s degree in health sciences, communications, psychology, social work, or a related field
⦁ At least 2 years of relevant experience in healthcare, preferably in client-facing roles such as case management, discharge planning, referral relations, admissions, or outreach
⦁ Strong interpersonal, listening, and relationship-building skills with a client- and family-centered mindset
⦁ Comfort working against specific targets and KPIs in a results-driven environment
⦁ Excellent written and verbal communication skills
⦁ High level of organization and attention to detail across multiple cases and stakeholders
⦁ Work authorization in the United States and native or bilingual English proficiency
⦁ Ability to learn quickly and thrive in a fast-paced, evolving setting
⦁ Proficiency with Salesforce and Google Suite/Microsoft Office
Benefits
⦁ Expected base salary range of approximately $52,500–$60,000 per year, depending on location and experience
⦁ Eligibility for additional incentive compensation, discretionary bonuses, and short- and long-term incentive programs
⦁ Comprehensive benefits package for full-time exempt employees (medical, dental, vision, retirement options, and more)
⦁ Fully remote role with meaningful impact on client safety, continuity of care, and long-term outcomes
⦁ Opportunity to grow your career with a rapidly scaling, mission-led behavioral health organization
Open roles like this don’t sit around for long—especially fully remote ones with real impact.
If helping people transition safely out of treatment feels like work you’re meant to do, this is your sign to go for it.
Happy Hunting,
~Two Chicks…
APPLY HERE.
Continuing Care Coordinator – Remote
Help clients land on their feet after intensive mental health treatment. As a Remote Continuing Care Coordinator with Charlie Health, you’ll connect clients and families to the right aftercare providers, keep referral partners in the loop, and make sure no one falls through the cracks when treatment ends.
About Charlie Health
Charlie Health delivers personalized, virtual intensive outpatient treatment for people dealing with complex mental health, substance use, and eating disorder challenges. By combining individual, group, and family therapy online, they expand access to high-quality, evidence-based care from home. Their model is built on connection, collaboration, and continuity of care, especially at critical transition points like discharge.
Schedule
- Full-time, remote role within the United States
- Not available to candidates in AK, ME, Washington DC, NJ, CA, NY, MA, CT, CO, WA State, OR, or MN
- Standard weekday schedule with late afternoon/evening availability preferred
- Fast-paced, metrics-driven environment with clear performance expectations
What You’ll Do
⦁ Build supportive relationships with clients, families, and referral sources (hospitals, outpatient providers, schools, agencies) to understand their needs and preferences
⦁ Provide timely, professional treatment updates to referring providers and respond to questions about shared clients
⦁ Develop comprehensive discharge plans for clients completing Charlie Health programs, focused on continuity of care and clinical appropriateness
⦁ Use and maintain a nationwide provider database to identify and coordinate appropriate aftercare referrals
⦁ Make referrals using external providers’ preferred communication channels and follow up to verify placement
⦁ Ensure receiving providers have all necessary clinical materials and information to assume care
⦁ Document all case management and coordination contacts in progress notes and communicate updates to therapists, case managers, and treatment teams
⦁ Partner closely with internal teams (clinical, admissions, outreach, partnerships) to support smooth transitions and shared goals
⦁ Meet performance metrics related to throughput, accuracy, responsiveness, and relationship management
What You Need
⦁ Bachelor’s degree in health sciences, communications, psychology, social work, or a related field
⦁ At least 2 years of relevant experience (healthcare, case management, discharge planning, referral relations, admissions, or outreach)
⦁ Strong interpersonal and relationship-building skills, with a client- and partner-focused mindset
⦁ Comfort working against concrete targets and KPIs in a results-oriented environment
⦁ Excellent written and verbal communication skills and professional phone/email presence
⦁ Exceptional organization and attention to detail across multiple cases and stakeholders
⦁ Work authorization in the United States and native or bilingual English proficiency
⦁ Ability to learn quickly and thrive in a fast-paced, evolving environment
⦁ Proficiency in Salesforce and Google Suite/Microsoft Office
Benefits
⦁ Expected base pay range around $52,500–$60,000 per year, depending on location and experience
⦁ Comprehensive benefits package for full-time exempt employees (health, dental, vision, retirement options, and more)
⦁ Potential access to incentive compensation, discretionary bonuses, and other short/long-term incentive programs
⦁ Fully remote role with meaningful impact in behavioral health and client outcomes
⦁ Opportunities to grow with a rapidly expanding, mission-driven organization
If you’re ready to turn your coordination skills into real, long-term stability for clients leaving treatment, this is a strong fit.
Happy Hunting,
~Two Chicks…
APPLY HERE.
Care Experience Specialist – Remote
Use your empathy, calm under pressure, and organizational skills to support clients and families through life changing mental health treatment. As a Care Experience Specialist at Charlie Health, you will be the steady voice on the other end of the line, helping people navigate appointments, issues, and next steps so they can stay engaged in care that actually helps.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people facing complex mental health, substance use, and eating disorder challenges. Their intensive outpatient programs combine individual, group, and family therapy, all online, to reach clients who would otherwise fall through the cracks. By focusing on connection and continuity of care, Charlie Health is reshaping how high acuity mental health treatment is delivered from home.
Schedule
Remote, full time role based in the United States
Not available to candidates in AK, ME, Washington DC, NJ, CA, NY, MA, CT, CO, WA State, OR, or MN
Evening and late afternoon availability required (exact schedule set by the team)
Work in a fast paced, contact center style environment guided by clear KPIs
What You’ll Do
⦁ Answer inbound calls, emails, and texts from clients and families, resolving concerns and requests efficiently and with compassion
⦁ Act as a liaison between clients and internal teams, including Admissions, Billing, Utilization Review, Outreach, and Clinical
⦁ Support client related requests from the Clinical Care team to improve the overall patient experience
⦁ Monitor treatment attendance, identify gaps or non attendance patterns, and proactively contact clients to address barriers to care
⦁ Share aftercare resources such as outpatient providers and help families schedule post program appointments
⦁ Manage client schedules by booking, adjusting, and rescheduling virtual appointments
⦁ Document all interactions and updates clearly and accurately in Salesforce, EMR, and other systems
⦁ Adapt to process changes and departmental shifts to best meet the needs of clients, families, and referral sources
⦁ Meet and maintain KPIs including call answer rates, daily talk time, call volume, issue resolution rate, time to resolution, aftercare scheduling rates, and customer satisfaction scores
What You Need
⦁ High school diploma or equivalent
⦁ At least 2 years of experience in a customer or patient success or support role
⦁ Experience working with adolescents and young adults, ideally in a healthcare or mental health setting
⦁ One to two years of Salesforce experience or another CRM platform
⦁ One to two years of experience using contact center technology
⦁ Strong multitasking skills and comfort working in a fast paced, metric driven environment
⦁ High emotional intelligence and the ability to stay calm, empathetic, and clear with people in distress
⦁ Knowledge of HIPAA policies and procedures
⦁ Work authorization in the United States and native or bilingual English proficiency
⦁ Proficiency with cloud based tools such as Slack, G Suite, Microsoft Office, Zoom, and EMR systems
⦁ Alignment with Charlie Health’s mission and pride in providing exceptional support for mental health journeys
Benefits
⦁ Expected base pay range of about 45,000 to 55,000 dollars per year, depending on location and experience
⦁ Comprehensive benefits package for full time exempt employees (health, dental, vision, retirement, and more)
⦁ Potential access to incentive and bonus programs as part of the total compensation package
⦁ Fully remote work with a mission driven team tackling the mental health crisis
⦁ Opportunities for growth as the organization continues to expand nationally
Mission driven remote roles where your day to day work directly impacts whether people stay connected to care do not stay open long.
If you are ready to use your empathy and service skills to help clients feel seen, supported, and scheduled for the care they need, this is your move.
Happy Hunting,
~Two Chicks…
APPLY HERE.
Admissions Coordinator (Bilingual) – Remote
Use your Spanish/English skills to be the first voice of hope for people seeking life-saving mental health treatment. As a Bilingual Admissions Coordinator with Charlie Health, you’ll handle high-volume calls, build trust quickly, and move clients and families from “I need help” to enrolled in care.
About Charlie Health
Charlie Health provides personalized, virtual intensive outpatient treatment for people facing complex mental health, substance use, and eating disorder challenges. By combining group, individual, and family therapy online, they expand access to high-quality, evidence-based care nationwide. You’ll join a mission-driven team working to remove barriers to treatment and give clients and families a more compassionate, human experience from home.
Schedule
Full-time, remote position within the United States
Not available to candidates in: AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA State, or Washington DC
Shift-based schedule (specific options listed in the employer application)
Must be comfortable working in a fast-paced, metrics/KPI-driven environment
What You’ll Do
⦁ Handle a high volume of inbound and outbound calls each day with prospective clients, families, and referral sources in both Spanish and English
⦁ Build rapport quickly, gather demographics, presenting problems, and treatment history with empathy and professionalism
⦁ Clearly explain financial policies, payment options, and any available financial assistance programs
⦁ Maintain meticulous records in Salesforce, including consents, insurance details, and key documentation
⦁ Coordinate closely with internal teams to hit KPIs such as time-to-admission, admission conversion rates, and client satisfaction
⦁ Ensure consistent, timely communication with all prospective clients, families, and referral sources to move clients into Charlie Health’s program
⦁ Develop a strong understanding of Charlie Health’s services and clinical model so you can confidently “pitch” the program and answer questions
⦁ Meet and exceed admission quotas and performance targets tied to calls, conversions, and quality metrics
What You Need
⦁ Bilingual fluency in Spanish and English (written and spoken)
⦁ Bachelor’s degree
⦁ 1–5 years of sales experience; healthcare admissions or similar experience is a strong plus
⦁ Proven track record of meeting or exceeding performance targets in a sales or admissions role
⦁ Hands-on experience with Salesforce (or another CRM)
⦁ Ability to work a shift-based schedule as outlined in the application
⦁ Strong multitasking skills and comfort operating in a fast-paced, high-volume environment
⦁ Familiarity with HIPAA and comfort discussing sensitive mental health topics, preferred
⦁ Experience working with adolescents and young adults in a mental health context is a plus
⦁ Proficiency with Microsoft Office and Google Suite
Benefits
⦁ Full-time, remote role with a clear mission in behavioral health
⦁ Target base salary range: approximately $54,000–$60,000 per year
⦁ Performance-based bonus potential; total target cash compensation: approximately $66,000–$84,000 per year
⦁ Comprehensive benefits package for full-time employees (health, vision, dental, and more per employer details)
⦁ Mission-driven culture with growth opportunities in a rapidly scaling organization
High-impact, bilingual remote admissions roles with strong earning potential do not stay open for long.
If you’re ready to turn your language skills and sales experience into real change for families seeking care, this is a role worth jumping on.
Happy Hunting,
~Two Chicks…
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