by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’re sharp with mortgage paperwork and you love a clean pipeline, this role matters. You’ll help get closed loans across the finish line by delivering complete files to investors, staying ahead of deadlines, and keeping compliance tight.
About Cardinal Financial
Cardinal Financial is a nationwide direct mortgage lender focused on building better experiences for borrowers, partners, and employees. They’re known for a culture that pushes past “good enough,” backed by proprietary technology like Octane. Their teams are built around ownership, urgency, and service.
Schedule
⦁ Remote
⦁ Pipeline and deadline driven role tied to investor delivery and insuring timelines
⦁ Base salary range: $33,000–$52,000 (based on experience, skills, and qualifications)
What You’ll Do
⦁ Deliver closed loan files to secondary investors based on document bundle and stack delivery requirements
⦁ Manage and follow up on loan delivery and MERS pipelines to ensure timeliness and accuracy
⦁ Support quality control audits by delivering loan files as requested
⦁ Oversee detitling for manufactured homes tied to construction and exception loans
⦁ Image and upload missing documents into the system of record to complete the loan stack
⦁ Review agency and investor requirements, confirm overlays, and validate loan file compliance
⦁ Complete MERS initial registration and transfers per warehouse, investor, servicer, and compliance requirements
⦁ Track post insuring issues, identify patterns, and escalate improvement opportunities to leadership
What You Need
⦁ High school diploma or GED
⦁ 1+ year mortgage experience
⦁ Demonstrated knowledge of closing documentation
⦁ Loan delivery experience (6+ months preferred)
⦁ Familiarity with loan sale requirements across products like Conventional/HAMP, VA, FHA, and USDA
⦁ MERS experience is a plus
⦁ Strong organizational and analytical skills with high attention to detail
⦁ Ability to manage competing priorities in a fast paced environment with a strong sense of urgency
⦁ Strong written and verbal communication skills
⦁ Ability to work independently and as part of a team, with flexibility through change
Benefits
⦁ Full benefits beginning the first day of the month after your start date (medical, dental, vision, life, disability, and more)
⦁ Generous PTO plus major holidays
⦁ 401(k) with 50% match starting after 30 days, effective the first of the following month
⦁ Career growth opportunities and an empowered culture where your voice matters
⦁ Work with proprietary technology and a company focused on long term stability
If you’ve got mortgage closing chops and you’re deadline obsessed in the best way, this is a solid fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’re the person who catches what everyone else misses, this role matters. You’ll keep patient data clean, accurate, and moving between systems so admissions and clinical teams can focus on care instead of chaos.
About Charlie Health
Charlie Health provides personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to connect people to life saving care through connection between clients, clinicians, care teams, and loved ones. They focus on complex needs and expand access to treatment from home.
Schedule
⦁ Part time, 20–28 hours per week
⦁ Fully remote within the United States (not available in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC)
⦁ Rolling review for Colorado applicants
⦁ Work is task and accuracy driven, with priority based queues and deadlines
What You’ll Do
⦁ Review and transfer patient data between Salesforce and medical records systems with accuracy and speed
⦁ Maintain patient charts so documentation stays complete, current, and properly organized
⦁ Enter and update patient information in databases and electronic health record systems
⦁ Monitor data integrity, flag discrepancies, and correct errors quickly
⦁ Support admissions and clinical teams with administrative tasks like scheduling, meeting coordination, document prep, and correspondence
⦁ Follow HIPAA and internal compliance standards for handling and protecting patient information
⦁ Collaborate with cross functional teams to keep communication smooth and handoffs clean
⦁ Participate in training to strengthen skills in care admin, data management, and compliance
What You Need
⦁ 1+ year of relevant work experience
⦁ Associate or Bachelor’s degree in health sciences, communications, or a related field
⦁ Strong organization and attention to detail in a fast paced environment
⦁ Ability to manage multiple priorities and deadlines
⦁ Clear communication skills and comfort working cross functionally
⦁ Commitment to confidentiality and compliance standards
⦁ Willingness to learn new systems and processes
⦁ Experience with data reconciliation, manual entry, and data migration is a plus
⦁ Familiarity with tools like Google Sheets, Salesforce, and EMRs is a plus
Benefits
⦁ Remote part time opportunity in a mission driven healthcare organization
⦁ Skill building across data operations, compliance, and care administration
⦁ Cross functional exposure supporting admissions and clinical teams
⦁ Meaningful impact helping teams deliver smoother, faster care
If you’re detail obsessed in the best way, and you like being the reason things run right, apply while it’s open.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’re the calm voice who can keep things moving when life is messy, this role matters. You’ll help clients and families stay connected to treatment, remove barriers before they blow up, and make virtual care actually feel human.
About Charlie Health
Charlie Health provides personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to connect people to life saving care through connection between clients, clinicians, care teams, and loved ones. They focus on complex needs and expand access to care from home.
Schedule
⦁ Fully remote within the United States (not available in AK, ME, Washington DC, NJ, CA, NY, MA, CT, CO, WA, OR, or MN)
⦁ Two possible schedules: Mon–Fri 10am–7pm MT or Tues–Sat 9am–6pm MT
⦁ Required training: 2 weeks, Mon–Fri 8am–5pm MT
⦁ High volume communication expectations across phone, email, and text
What You’ll Do
⦁ Call, email, and text admitted clients to complete enrollment and confirm treatment scheduling
⦁ Help clients understand insurance benefits and complete financial enrollment steps
⦁ Coordinate across internal teams like Admissions, Billing, Utilization Review, Outreach, and Clinical to resolve issues fast
⦁ Proactively spot gaps in attendance and troubleshoot barriers that may lead to missed sessions
⦁ Manage scheduling, rescheduling, and aftercare appointments, including outpatient therapy referrals
⦁ Maintain timely, accurate documentation and meet performance goals tied to volume, resolution, and satisfaction
What You Need
⦁ High school diploma or equivalent
⦁ 2+ years in customer success, patient support, or a similar service role
⦁ 1–2 years using Salesforce or a comparable CRM platform
⦁ 1–2 years using contact center tools and working in high volume communication environments
⦁ Comfort discussing finances with clients, health insurance and medical billing knowledge is a strong plus
⦁ Strong multitasking skills, emotional intelligence, and HIPAA awareness
⦁ Proficiency with tools like Slack, Google Workspace, Microsoft Office, Zoom, and EMR systems
⦁ Work authorization in the U.S. and native or bilingual English proficiency
⦁ Spanish bilingual skills are a plus, not required
Benefits
⦁ Comprehensive benefits for full time, exempt employees
⦁ Remote work opportunity with structured scheduling
⦁ Mission driven work supporting access to behavioral healthcare
⦁ Growth environment in a rapidly scaling organization
If you can bring clarity, urgency, and empathy to every client touchpoint, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’ve run high-volume social support in a high-stakes environment and you can keep your head while the internet is on fire, Coinbase wants you leading the charge. This role owns global social care strategy across channels like X, Reddit, and LinkedIn, blending customer support, crisis response, and brand trust into one tight, accountable operation.
About Coinbase
Coinbase’s mission is to increase economic freedom in the world by building the onchain platform and helping shape the future global financial system. Their culture is intense, mission-driven, and built for people who want hard problems, high standards, and real accountability. While many roles are remote-first, Coinbase is not remote-only and expects in-person participation at offsites throughout the year.
Schedule
- Full-time, remote-first (not remote-only)
- In-person attendance expected for multiple team and company offsites annually
- Base salary range: $192,610–$226,600 (bonus + equity + benefits also included)
- Application limit: max 4 applications in any 30-day period
What You’ll Do
- Own Coinbase’s global social support strategy, including roadmaps, playbooks, and voice/tone standards across social channels
- Build and lead a high-performance social care program across Reddit, X, LinkedIn, and emerging platforms where crypto conversations happen
- Define crisis management playbooks and run high-stakes incident responses, including scam advisories, breach communications, and trust rebuilding
- Elevate real-time social listening, triage, and resolution for account access, verification issues, fraud attempts, and service disruptions
- Partner cross-functionally with Fraud, Product, Trust & Safety, and Engineering to address root causes and drive prevention
- Oversee escalation workflows, including AI-to-human handoffs, to prevent chatbot loops and ensure empathetic, effective resolutions
- Build support policies, SLAs, and dashboards with operations to track performance and enforce accountability
- Represent customer trust publicly with clear, calm, credible messaging aligned to Coinbase values
- Present strategic recommendations and data-driven insights to executive leadership, including COO and CEO
What You Need
- 8+ years leading social programs, ideally in high-growth tech, fintech, or crypto
- Proven experience managing high-volume social support with strong public visibility
- Strong executive presence with experience presenting to and influencing C-suite stakeholders
- Experience partnering with Comms/PR/Brand on messaging, especially during crises
- Deep understanding of AI + human support workflows and escalation design
- Comfort being “on point” during real-time, high-pressure events
- Strong data fluency, dashboard thinking, and ability to translate insights into action
- Strong organizational and project management skills in fast-moving environments
- Genuine alignment with crypto’s core challenges and Coinbase’s economic freedom mission
Benefits
- Medical, dental, vision
- 401(k)
- Bonus + equity eligibility
- Wellness stipend
- Mobile/internet reimbursement
- Volunteer time off
- Generous time off/leave policies
- Option to be paid in digital currency (where available)
If you want my straight take: this is a monster leadership role. It’s not “post content and respond to DMs.” It’s crisis leadership, executive influence, and operational rigor, in public, every day.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’re the person who can look at a messy operational workflow and immediately see how to make it faster, cleaner, and safer, One Inc needs you. This role sits at the center of launching new payment products, building the operating playbook around them, and making sure everything runs smooth, compliant, and scalable post-launch.
About One Inc
One Inc provides insurance companies with a digital payments platform that streamlines inbound and outbound payments while reducing risk and processing costs. They operate at scale, managing more than $2.5B in payments annually, and build solutions designed for convenience, continuity, and secure digital payment experiences.
Schedule
- Full-time, remote (United States)
- Pay range: $79,000–$89,000 (final offer based on experience, skills, location, and other factors)
What You’ll Do
- Support operationalization of new payment products from concept through launch, ensuring smooth integration into One Inc’s platform
- Coordinate with cross-functional teams to define and implement workflows, procedures, controls, and launch readiness plans
- Create and maintain documentation for payment operations, including SOPs, process flows, and operational controls
- Design and implement operational controls to ensure compliance, reduce risk, and strengthen reliability and security
- Partner with Product, Technology, and business teams to drive launches while keeping compliance and risk management front and center
- Continuously optimize payment operations workflows to reduce redundancy, improve efficiency, and support scale as new products roll out
- Identify opportunities for process automation and operational improvement
- Build training materials and deliver training sessions so internal teams can support new products effectively
- Monitor post-go-live performance against KPIs and SLAs, troubleshoot issues, and adjust workflows as needed
- Track and report operational performance, delivering insights and recommendations for continuous improvement
What You Need
- Bachelor’s degree in business or a related field
- 5+ years of experience in the payments industry
- Strong knowledge of digital payments, fintech, or SaaS operating models (banking, financial services, or insurance tech preferred)
- Working knowledge of payment flows: ACH, credit/debit card, real-time payments, etc.
- Experience in regulated environments, with familiarity around PCI-DSS, NACHA, and AML/KYC requirements preferred
- Hands-on experience with workflow tools like Jira, Asana, or Monday.com
- Strong process mapping, documentation, and SOP development skills
- Comfort owning operational controls and partnering across teams/vendors to execute clean rollouts
- Clear communicator with strong stakeholder management and problem-solving skills
Benefits
- Competitive salary range
- Remote work environment
- Exposure to high-impact product launches in digital payments
- One Inc may also offer medical, dental, vision, life insurance, stock options, and more depending on role eligibility and company policy
If you like owning the “how it actually works” layer between product vision and real-world operations, this is a strong fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you love turning messy payment data into clean pricing decisions, this one’s for you. One Inc is hiring a PayOps Pricing Specialist to analyze margins, price deals smarter, and help the business protect profitability across clients, products, and vendors.
About One Inc
One Inc provides insurers with a digital payments platform designed to streamline inbound and outbound insurance payments. Their platform supports electronic payment processing and disbursement at scale, helping customers reduce risk, control costs, and deliver a smoother payment experience.
Schedule
- Full-time, salary, remote (United States)
- Pay range: $70,000–$80,000 (final offers based on skills, experience, and location)
- FLSA: Exempt
What You’ll Do
- Complete statement analysis and ROI worksheets to price new prospects, recommending pricing that maximizes profitability
- Produce ROI analyses and recommendations to reprice existing accounts
- Audit client profitability by measuring hard and soft costs against revenue
- Provide pricing adjustment suggestions to improve margins and deepen profitability insights by client and product
- Review monthly invoices from sponsor banks, processors, and vendors impacting profitability (Giact, Plivo, Primadata, EASY OFAC), ensuring billing aligns with contract terms and usage
- Prepare monthly metrics for senior leadership on portfolio profitability trends and actions being taken to improve performance
- Maintain monthly tracking of cost savings and revenue initiatives led by Payment Ops and Finance
- Support special projects and other pricing-related analysis tied to company initiatives
What You Need
- Proficiency in Microsoft Office (Excel is essential, expert level strongly preferred)
- Strong ability to prioritize and multitask in a deadline-driven, high-pressure environment
- Understanding of payments and banking concepts (credit cards, ACH, chargebacks, returns, etc.)
- Excellent attention to detail, analytical horsepower, and investigative instincts
- Strong time-management and communication skills (written and verbal)
- Ability to work independently while staying team-oriented
- Comfort operating in a changing environment with urgent priorities
- Familiarity with Zoom, GoTo Meeting, and video conferencing tools
Benefits
- Competitive salary range
- Remote work
- Growth opportunity within a high-scale payments platform
- Additional benefits may include medical, dental, vision, life insurance, stock options, and more depending on eligibility and company policy
If you’re the type who can spot a margin leak from two tabs over in Excel, this is your lane.
Happy Hunting,
~Two Chicks…
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