Medical Billing Refunds Specialist – Remote

This role is for someone who knows the revenue cycle side of healthcare billing and can handle refunds cleanly, accurately, and fast. You’ll process and record refunds to insurance companies and patients, work through EOB details, and communicate with attorneys and specialty payers like no-fault, workers’ comp, and the VA.

About Digitech (Sarnova Family)
Digitech is part of the Sarnova family of companies and supports EMS organizations through revenue cycle management services. Digitech helps clients manage complex billing workflows while protecting compliance and improving collections and accuracy.

Schedule

  • 100% remote (U.S.)
  • Full-time, permanent role
  • Deadline-driven work with ongoing refund processing and documentation

What You’ll Do

  • Receive refund requests and handle them appropriately and on time
  • Post and record refunds accurately in the system
  • Communicate with external parties as needed, including:
    • Attorneys
    • No-fault insurance
    • Workers’ compensation
    • Veterans Administration (VA)
  • Manage correspondence, including faxes and pending issues
  • Maintain accurate documentation and follow-through until refunds are resolved
  • Complete other duties as assigned by the Department Manager

What You Need

  • Cash Posting or Refunds experience (required)
  • Strong math skills and comfort working with payment adjustments
  • Ability to read and understand Explanations of Benefits (EOBs)
  • Strong organization and ability to meet deadlines
  • Ability to multitask in a fast-paced environment
  • Professional, pleasant demeanor and composure under pressure
  • Computer literacy and ability to work with two monitors
  • Strong follow-through and accountability
  • Dependability and punctuality
  • Quick learner who’s comfortable asking questions
  • Prior experience handling refunds (helpful)

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

If you’ve done cash posting or refunds before, this is a clean next step—steady work, clear responsibilities, and fully remote.

Happy Hunting,
~Two Chicks…

APPLY HERE

Cash Poster – Remote

If you’re sharp with numbers and you like clean, balanced accounts, this role is a steady remote lane in revenue cycle work. You’ll post and reconcile payments from Medicare, Medicaid, commercial insurance, and patients, making sure assigned client accounts balance daily.

About Digitech (Sarnova Family)
Digitech is part of the Sarnova family of companies and supports EMS organizations through revenue cycle management services. Digitech helps clients manage payments and billing workflows in the emergency medical services space.

Schedule

  • 100% remote (U.S.)
  • Full-time
  • Daily balancing expectations; month-end reconciliation against bank statements

What You’ll Do

  • Receive payments made via:
    • Electronic payments
    • Paper checks
    • Credit cards
  • Post payments accurately and in a timely manner
  • Record and reconcile postings monthly against a bank statement (or similar document)
  • Balance assigned client accounts daily
  • Coordinate with clients, external parties, and internal departments to resolve issues as needed
  • Complete other duties as assigned by the Department Manager

What You Need

  • Strong math skills and comfort working with payment data
  • Ability to multitask and stay organized under deadlines
  • Professional, pleasant demeanor and composure under pressure
  • Computer literacy and ability to work with two monitors
  • Strong follow-through and accountability
  • Dependability and punctuality
  • Quick learner who is comfortable asking questions
  • Experience handling payments and balancing accounts (helpful)

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

If you’ve ever been the person everyone trusts to “make the numbers match,” this is your kind of role.

Happy Hunting,
~Two Chicks…

APPLY HERE

Verifying Representative – Remote

This role is the front-line quality gate before claims get coded. You’ll verify patient and insurance details from EMS patient care reports, track down missing information, and make sure files are complete and accurate so claims don’t stall later. If you enjoy investigative work, tight deadlines, and clean data, this is a strong fit.

About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform that supports and automates the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.

Schedule

  • 100% remote (U.S.)
  • Full-time
  • Deadline-driven work; accuracy and consistency are key

What You’ll Do

  • Receive EMS patient care reports (PCRs) for assigned clients and process them in a timely manner
  • Gather and verify insurance information in patient files, including validating coverage for the date of service
  • Verify patient demographics, including:
    • Name
    • Date of birth
    • Address
  • Research and locate missing information when it is not provided in the report
  • Maintain clean, complete records so claims are ready prior to coding
  • Support additional duties assigned by the Department Manager

What You Need

  • Medical billing knowledge (required)
  • Ability to multitask and manage deadlines
  • Ability to work independently with strong focus
  • Collaborative communication skills with clients, external parties, and internal teams
  • Professional, pleasant demeanor and strong composure under pressure
  • Computer literacy and ability to work with two monitors
  • Strong follow-through and attention to detail
  • Good grammar and strong written communication
  • Dependability and punctuality
  • Quick learner with strong note-taking during training
  • Accountability for your work and comfort asking questions

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

If you’re the type who hates incomplete information and you’re good at finding what others miss, apply while it’s open.

This is quiet, focused work that makes the whole billing pipeline run smoother.

Happy Hunting,
~Two Chicks…

APPLY HERE

Patient Research Specialist – Remote

This role is all about getting private-pay patient accounts “claim-ready” by tracking down the right details fast and entering them accurately. If you’ve got some billing experience, strong focus, and you don’t fold under a heavy workload and deadlines, you’ll do well here.

About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.

Schedule

  • 100% remote (U.S.)
  • Full-time
  • Heavy workload with deadlines; consistent HIPAA compliance required

What You’ll Do

  • Gather and enter key patient information and demographics needed for EMS claim payment
  • Build understanding of how internal departments work together to move claims toward payment
  • Coordinate with external parties, including:
    • Hospitals
    • Insurance providers
    • Attorneys
    • Patients
  • Search websites and hospital systems to obtain missing patient information and update patient records
  • Handle correspondence via mail, email, and phone
  • Maintain accuracy and speed while managing a high volume of work
  • Follow HIPAA rules and protect sensitive patient information
  • Complete other duties as assigned by management

What You Need

  • Some billing experience (required)
  • Strong attention to detail and accuracy
  • Ability to multitask and manage deadlines under pressure
  • Comfortable working collaboratively across departments
  • Professional, pleasant phone manner
  • Strong computer literacy and ability to work with two monitors
  • Strong follow-through and accountability for your work
  • Comfortable asking questions and learning quickly
  • Dependable and punctual
  • Prior experience dealing with the public (helpful)

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

These detail-heavy remote roles tend to go quick—apply while it’s open.

If you like investigative work and you’re the type who can’t leave a file incomplete, this is your lane.

Happy Hunting,
~Two Chicks…

APPLY HERE

A/R Management Specialist – Remote

Help keep accounts moving and cash flowing by working aging claims, chasing down missing info, and pushing appeals and follow-ups across payers and patients. If you’re persistent, organized, and comfortable living in payer portals and denial codes, this is a solid revenue-cycle role with clear productivity and quality expectations.

About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform that helps monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.

Schedule

  • 100% remote (U.S.)
  • Full-time
  • Must maintain productivity/quality standards and follow HIPAA and timely filing requirements

What You’ll Do

  • Call patients, hospitals, insurance companies, facilities, and attorneys to research claims and gather insurance details
  • Contact insurance carriers to check the status of past-due accounts
  • Document all activity and updates in the claims processing system
  • Follow up on self-pay accounts, including:
    • Confirming insurance coverage
    • Setting up payment plans
  • Maintain daily follow-up workflows to keep aging accounts as low as possible
  • Work accounts that have reached collections to ensure they’ve been fully worked prior to external referral
  • Perform quality checks on assigned claims
  • Support special projects assigned by management
  • Follow company standards plus state and federal guidelines for all tasks
  • Maintain strict confidentiality and comply with all laws, including HIPAA privacy and security requirements
  • Follow attendance policies and complete other assigned duties

What You Need

  • High school diploma or equivalent (required)
  • 1+ year experience in healthcare claims processing, billing, or accounts receivable
  • Hands-on experience with insurance appeals, including:
    • Remittance advices
    • Denial codes
    • Timely filing limits
  • Familiarity with ICD-10, HCPCS, and general medical terminology
  • EMS billing experience strongly preferred (other specialties considered)
  • Ability to use billing software and payer portals
  • Customer service experience and ability to work collaboratively across teams
  • Basic Microsoft Office skills
  • Strong organization, communication, and time-management skills
  • Strong investigative and research skills to resolve complex billing issues
  • Strong critical thinking and analytical ability
  • Ability to work independently in a fast-paced environment with minimal supervision

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

If you’re the type who doesn’t let accounts sit and you know how to work a denial until it breaks, apply while it’s open.

This is a consistency-and-follow-through role, and that’s exactly what makes it valuable.

Happy Hunting,
~Two Chicks…

APPLY HERE

Posting Manager – Remote

Lead the team that keeps payment posting accurate, timely, and compliant across ground ambulance and air medical clients. If you’re strong in revenue-cycle workflows, can coach performance, and can troubleshoot posting discrepancies without losing the plot, this role puts you in charge of the daily engine.

About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.

Schedule

  • 100% remote (U.S.)
  • Full-time
  • Reports to: Posting Director
  • Leads a team supporting ground ambulance and air medical service clients

What You’ll Do

  • Supervise, support, and train Payment Posting Specialists to hit productivity targets and client contract requirements
  • Ensure timely and accurate posting of payments and adjustments for assigned client accounts
  • Build and maintain recurring and ad hoc client reports, optimizing reporting as needs evolve
  • Coordinate month-end posting work, including:
    • Posting missing payments
    • Posting batch write-offs
      to ensure timely close aligned with client requirements
  • Partner with Billing Teams to escalate and communicate problem payors and payment issues
  • Work directly with clients to answer questions and resolve discrepancies and concerns
  • Step in as backup Payment Posting Specialist during staff absences, onboarding, new account launches, or high-volume periods
  • Document processes and support onboarding/training consistency across the team
  • Maintain HIPAA compliance and safeguard patient information
  • Follow attendance policies and complete other assigned duties

What You Need

  • High school diploma (required)
  • Associate’s degree in business or related field (preferred)
  • 2+ years of general business experience (payment posting/refunds exposure preferred, including electronic remits and lockboxes)
  • Experience leading individuals, teams, or projects (preferred)
  • Intermediate Microsoft Office skills (Word, Excel, Outlook)
  • Knowledge of medical terminology and medical coding
  • Strong analytical and problem-solving skills with the ability to research discrepancies
  • Strong organization and time-management skills in a fast-paced environment
  • High attention to detail and accuracy, including strong data entry skills
  • Strong written and verbal communication skills
  • Comfort preparing reports and tracking operational performance

Benefits

  • Competitive pay (commensurate with experience)
  • Comprehensive benefits package
  • 401(k) plan

If you’re ready to lead posting operations, tighten processes, and keep client accounts running clean, apply while it’s open.

This is a hands-on leadership seat that sits right in the middle of revenue cycle performance.

Happy Hunting,
~Two Chicks…

APPLY HERE