by Terrance Ellis | Dec 23, 2025 | Uncategorized
If you’re the person who loves turning messy onboarding into clean, trackable progress, this role will feel like home. You’ll coordinate underwriting docs, merchant setup, and cross-team workflow so clients get live without chaos, while keeping reporting tight and stakeholders informed.
About One Inc
One Inc powers digital insurance payments, helping insurers deliver more choice, control, and convenience across premium and claims payments. Their Digital Payments Platform blends digital communications with electronic payment processing and disbursement to reduce friction and improve the customer experience.
Schedule
- Full-Time, Hourly (Non-Exempt)
- Remote (United States)
- Pay range: $26–$30/hour
- Department: Payment Operations
- Reports to: Director, Payment Operations
What You’ll Do
- Coordinate document collection to support onboarding, underwriting, and merchant setup
- Build strong working relationships with customers, banking partners, and vendors tied to Payment Operations
- Develop, maintain, and update reports on payment issues, project statuses, and implementation dates
- Monitor onboarding progress, identify issues early, and communicate updates to stakeholders
- Partner with project managers to unblock onboarding and keep timelines moving
- Work with clients to obtain underwriting documentation and ensure submissions are accurate and complete
- Assist with due diligence reviews and resolve incomplete or inconsistent application details
- Research and resolve merchant inquiries independently and in a timely way
- Complete merchant setup and ensure correct configurations for each merchant
- Update merchant files daily to maintain accurate documentation and activity tracking
- Process onboarding applications efficiently and coordinate issue resolution with underwriting and external partners
- Learn and apply the merchant application and underwriting process for credit card and ACH processors
- Lead resolution for merchant setup/configuration issues and proactively prevent repeat problems
- Support additional operational duties as assigned
What You Need
- Proficiency in Microsoft Office (Excel is a big deal here)
- Strong Excel skills (expert-level preferred)
- Experience with a project management framework
- Sharp attention to detail with investigative and analytical strength
- Strong organization, prioritization, and multitasking skills in a high-volume environment
- Strong verbal and written communication, including client-facing communication
- Comfort working with long-term strategy in mind, not just task-by-task
- Familiarity with JIRA and Salesforce (preferred)
- Bachelor’s degree in Business, Project Management, or related field (or equivalent experience)
- Experience as an Onboarding Specialist (insurance and/or merchant services preferred)
- Payments industry experience is not required, but a plus
Benefits
- Not listed in the posting (confirm during interviews)
If you’re the kind of operator who keeps onboarding moving, keeps the receipts (documentation), and keeps people calm, this is a strong lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
If you’re strong in Athena billing and you actually enjoy untangling messy claims, this one’s for you. Midi Health is building a telehealth model for women 40+, and they need someone who can protect the revenue cycle while keeping the patient experience humane.
About Midi Health
Midi Health provides virtual care focused on the unique health needs of women in midlife, including perimenopause and menopause care. They’re a remote-first team aiming to deliver compassionate, high-quality healthcare with modern operations behind the scenes.
Schedule
- Remote
- Monday–Friday
- Shift options: 11:00 AM–7:00 PM EST or 8:00 AM–4:30 PM PST
- 8-hour schedule + 30-minute unpaid lunch
- Must be authorized to work in the U.S. without current or future visa sponsorship
What You’ll Do
- Troubleshoot telehealth claims in Athena, ensuring compliance with internal coding guidelines, payer requirements, and regulatory standards
- Verify insurance coverage, eligibility, and benefits prior to appointments in partnership with clinical teams
- Help patients understand financial responsibility and available payment options
- Manage patient accounts receivable (AR), including follow-up on balances, denials, and claims
- Support audits and billing data reviews to identify discrepancies, errors, and trends impacting revenue cycle performance
- Collaborate with insurers and third-party billing vendors to resolve disputes, negotiate payment arrangements, and optimize reimbursement
- Track and follow key billing KPIs and internal performance metrics
- Contribute to cross-functional projects improving patient experience, RCM workflows, and billing process automation
What You Need
- 2–3 years of medical billing and coding experience
- 2–3 years of patient accounts receivable (AR) collections experience
- Experience with Athena (or similar billing platform), including billing statements, payment plans, and balance negotiation
- Working knowledge of CPT, ICD-10, and HCPCS coding guidelines
- Familiarity with Zendesk or a similar customer support platform
- Telehealth billing experience strongly preferred
- Detail-oriented, curious, and consistent follow-through
Benefits
- $23–$25/hour (depending on experience)
- Fully remote work-from-home setting
This is a solid fit if you’ve lived in claims work and don’t panic when a denial pops up, you get curious and go hunting.
If you’re applying, move quick: these contract roles get filled fast when the pay is clean and the schedule is stable.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
If you’re a Certified Medical Assistant who can crank through prior authorizations without losing your bedside manner, this role is built for you. Midi is remote-first and runs on trust, so they want someone who moves independently, communicates clearly, and treats patients like humans.
About Midi Health
Midi Health is a fast-growing telehealth company focused on providing modern, patient-centered care. Their teams work fully remote, with a strong emphasis on empathy, compliance, and operational excellence.
Schedule
- Remote
- Full-time, 40 hours/week (non-exempt)
- Shifts available (Monday–Friday):
- 9:00 AM–5:30 PM PST, or
- 10:00 AM–11:00 AM, or
- 12:00 PM EST
- Includes a 30-minute unpaid lunch
What You’ll Do
- Maintain accurate and up-to-date patient records
- Communicate with empathy and professionalism across phone, video, email, Slack, text, and portal messages
- Complete a high volume of prior authorizations
- Perform clinical administrative functions within your certification scope
- Support provider instructions with timely follow-through on:
- Pharmacy refills
- Obtaining/reporting/tracking lab results
- Medical records requests
- Leaving phone messages and responding to patient messages
- Protect patient health information (PHI) and remain compliant with HIPAA and applicable regulations
What You Need
- National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required)
- CoverMyMeds experience (required)
- Prior authorizations for weight loss medications, electronically and over the phone (required)
- 2+ years of current Athenahealth outpatient EMR experience (required)
- 5+ years overall EMR experience
- 3+ years as a Medical Assistant post-externship (telehealth/remote experience is a strong plus)
- Self-starter mindset, strong organization, and high attention to detail
- Calm, kind communication style, even under pressure
Benefits
- $22/hour (W2, non-exempt)
- Medical, dental, vision
- 401(k)
- Fully remote, work-from-home
This one is not “just MA work.” It’s heavy prior-auth volume and real patient communication, which means speed matters, but tone matters too. If you’ve never lived inside CoverMyMeds and Athena at the same time, this will be a tough sell.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
This is an ops-meets-training role inside a fast-growing telehealth company. You’re the person who keeps L&D running clean: timelines, LMS upkeep, comms, tracking, and the thousand little details that make training actually land.
About Midi Health
Midi Health is a remote-first healthcare startup delivering care through a modern, human-centered model. As they scale, they’re building stronger systems across Clinical Operations, including learning, quality, and compliance.
Schedule
- Remote
- Schedule not listed (role supports clinical ops and training programs, so expect business-hours collaboration)
- Annual pay: $70,000–$80,000 (based on experience)
What You’ll Do
- Lead end-to-end L&D projects for Clinical and Clinical Ops teams (plan, coordinate content, implement, evaluate)
- Support and maintain the LMS: course uploads, learner tracking, reporting
- Coordinate training logistics: scheduling, materials, attendance, records
- Edit and format training videos for clarity, engagement, accessibility, and brand consistency
- Track project timelines and keep cross-functional stakeholders updated
- Draft and send internal communications for the L&D team
- Balance competing priorities and keep work moving forward
- Coordinate collaboration between L&D and clinical leadership
- Support virtual and occasional in-person meetings/events
What You Need
- Bachelor’s degree
- 3+ years of experience in a dynamic, fast-changing environment
- 2+ years supporting cross-functional learning projects (coordination, tracking, data/feedback to drive next steps)
- Strong project management, time management, and follow-through
- Excellent organization and attention to detail
- Strong written and verbal communication
- Comfortable in fast-paced, scaling environments
- Quick learner with new tools/systems
- Commitment to diversity and inclusion
- Proficient in Google Workspace, Notion, and Slack
- High EQ
Benefits
- Equity grants
- 401(k)
- Medical, dental, vision
- Generous vacation and sick time
- Laptop + home office stipend
If you’re looking at this as a “nice admin role,” it’s not. This is a coordination engine role. If you don’t like juggling stakeholders and deadlines, it’ll chew you up. If you do, it’s a clean resume builder.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
If you’re the type who can listen to messy operations, map the chaos, and turn it into a clean, scalable tech and process rollout, this is that lane. It’s part solution design, part consulting delivery, part change management. Not a “sit behind the keyboard forever” role either, because travel is real.
About R1
R1 is a healthcare revenue management leader that combines advanced technology (analytics, automation, AI, orchestration) with deep operational expertise to improve patient experience and financial performance for hospitals and health systems.
Schedule
- Full-time, Remote (USA)
- Travel: minimum 50% (client-site dependent)
- Compensation: $145,000–$194,785/year (based on location, level, and experience)
- Bonus: eligible for annual bonus plan (target 10%)
What You’ll Do
- Translate business requirements into technical architecture and implementation plans
- Run current-state assessments (SOPs, process mapping) and define future-state workflows
- Partner with process engineers and consulting teams to deliver end-to-end solutions
- Build client-facing artifacts like a product vision document and product roadmap
- Provide technical and operational guidance throughout engagements
- Create implementation and stakeholder communication plans
- Design end-user training and change management plans to drive adoption
- Build KPI/SLA monitoring mechanisms to track value creation and steady-state performance
What You Need
- 5+ years in enterprise architecture or solution design
- Experience in consulting, client delivery, or operational environments (strongly preferred)
- Bachelor’s degree preferred (Computer Science, Information Systems, or related), or equivalent experience
- Bonus if you’ve touched healthcare platforms (EHR, RCM, ERP)
- Strong stakeholder management and communication skills
- Willingness to travel at least 50%
Benefits
- Competitive benefits package (medical/health coverage and standard corporate benefits)
- Annual bonus plan eligibility
- Room to work on high-impact projects across large healthcare systems
Straight talk: the pay band is nice, but the “50% travel” is the price of admission. If you’re trying to protect evenings and weekends for your own life and creative work, this role could be a blessing or a trap depending on how you handle travel. You’d need to be honest with yourself about that part.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
If you’re the type who can herd cats across departments, keep clients calm, and still hit a go-live date without sacrificing quality, this role is built for you. You’ll run healthcare deployments end to end, own the plan, and keep every stakeholder accountable.
About R1
R1 is a healthcare revenue cycle leader that blends revenue cycle expertise with advanced technology, analytics, automation, and AI to improve patient experience and financial performance for hospitals and health systems.
Schedule
- Full-time
- Remote (USA)
- Bonus eligible: Target 10% annual bonus plan
What You’ll Do
- Lead multiple client deployment projects from discovery through go-live and post-launch support
- Build and manage project plans (timelines, milestones, resourcing) and keep deliverables on track
- Facilitate client and internal meetings and drive action items to closure
- Provide weekly status reports and monthly readiness presentations to clients
- Identify risks and issues early, escalate appropriately, and coordinate mitigation plans
- Partner with cross-functional, distributed teams to ensure operational readiness and a smooth launch
What You Need
- Proven success managing multiple projects concurrently in a formal Project Manager role (IT, technology, or healthcare); revenue cycle experience is a plus
- Strong stakeholder management and executive presence, including confident client-facing communication
- Ability to influence and motivate without direct authority
- Experience working with distributed/global teams and cross-cultural communication
- Solid Microsoft Office skills for planning, reporting, and basic analysis
Benefits
- Competitive benefits package (company-sponsored)
- Pay range listed: $61,357–$110,424/year (depends on location, skills, and experience)
- Annual bonus plan eligible (target 10%)
Real talk: the best PMs in this kind of role are part diplomat, part enforcer. If you hate chasing action items or pushing back on “scope creep,” this will eat you alive. If you love turning chaos into clean timelines, you’ll thrive.
Happy Hunting,
~Two Chicks…
Recent Comments