by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re the kind of person who can keep calendars clean, candidates warm, and hiring teams moving without babysitting, this role fits. Charlie Health needs a Recruiting Coordinator who can run point on candidate scheduling and ATS flow while helping tighten the recruiting machine.
About Charlie Health
Charlie Health provides personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection-driven, evidence-informed treatment.
Schedule
- Remote (United States)
- Contract to start, with opportunity to convert to full-time
- Recruiting Coordinator, Business Recruiting Team
What You’ll Do
- Own the candidate journey from first contact through hire, ensuring a first-class experience
- Coordinate scheduling and communication so candidates feel supported and informed
- Manage candidates end-to-end in Greenhouse, keeping each moving forward on time
- Become a Greenhouse power user and drive process efficiencies
- Build relationships with hiring managers and internal teams to keep the process smooth
- Drive accountability across interview teams to protect the candidate experience
- Analyze recruiting pipeline data and report updates to hiring managers and periodically company-wide
- Create new requisitions in Greenhouse
- Automate and improve manual workflows wherever possible
- Support recruiters with sourcing activities
- Conduct reference checks for late-stage candidates
What You Need
- 1+ year of recruiting experience
- Greenhouse ATS experience preferred (they’ll ask if you have at least 1 year)
- Strong organization and follow-through, with real execution skills
- Detail-oriented with analytical ability (pipeline tracking, reporting)
- Strong written and verbal communication
- Fast learner who can spot patterns and improve processes
- Strong Excel + Google Sheets skills
- Professionalism, integrity, maturity, and sensitivity (this is healthcare adjacent)
Benefits
- Not specified in the posting for the contract phase. If converted to full-time, Charlie Health offers comprehensive benefits for full-time exempt employees.
Straight talk: this is a “keep the trains running” role. If you hate coordinating, nudging, tracking, and cleaning up process mess, skip it. If you love making chaos look easy, it’s a win.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you can build pipelines, keep hiring managers focused, and close candidates without turning the process into chaos, this role is built for you. Charlie Health is hiring multiple recruiters across different business groups (admissions, engineering, operations), so you’d be doing real full-cycle work with real volume and real impact.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection-driven, evidence-informed treatment.
Schedule
- Remote (U.S.)
- Multiple recruiter openings across business groups (admissions, engineering, operations)
- Compensation includes base + target performance bonus
What You’ll Do
- Create a talent acquisition strategy with hiring managers (needs analysis + process guidance)
- Source candidates across multiple channels and run full-cycle recruiting end to end
- Screen, interview, and present qualified candidates to hiring managers
- Gather feedback and refine strategy based on pipeline quality and hiring needs
- Build Charlie Health’s presence across job boards, industry sites, and other channels
- Run marketing campaigns to attract applicants and drive visibility
- Maintain relationships with external recruiting partners and keep pipelines organized
- Grow key networks to broaden the applicant pool
- Meet with interested candidates to pitch the mission, model, and roles
- Find creative ways to attract talent and improve conversion
What You Need
- 2–5+ years full-cycle recruiting experience (corporate roles), ideally in high-growth environments
- Proven ability to source, manage interview loops, and negotiate offers through close
- Strong relationship-building and a consultative communication style
- Solid project management and ability to manage details in fast-moving situations
- Work authorization in the U.S. and native or bilingual English proficiency
Benefits
- Comprehensive benefits for full-time, exempt employees (details referenced in their benefits page)
Compensation
- Base: $73,000–$91,000
- Target total cash (base + performance bonus): $91,000–$113,000
- Pay varies by location and experience; may include stock options and additional benefits
Quick reality check (so you don’t waste time): this isn’t a “post jobs and pray” recruiter role. They want someone who can build strategy with managers, source proactively, and close.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re organized to the point of being a little dangerous, love making people feel taken care of, and can keep a hiring process moving without dropping balls, this one fits. You’ll be the engine behind scheduling, candidate experience, and ATS flow for Charlie Health’s business recruiting team.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life saving care through connection driven, evidence informed treatment.
Schedule
- Remote (U.S.)
- Contract role initially, with opportunity to convert to full-time
- Recruiting coordination with high-growth teams (expect moving targets and shifting priorities)
What You’ll Do
- Own the candidate experience from first contact through offer acceptance and onboarding handoff
- Coordinate and schedule interviews, keeping candidates informed and supported
- Manage candidates end-to-end in Greenhouse, ensuring timely movement through stages
- Become a Greenhouse power user to streamline workflows and improve efficiency
- Build relationships with hiring managers and internal teams to keep the process smooth
- Drive accountability internally to prevent delays and bottlenecks
- Analyze and report on pipeline status to hiring managers, and occasionally company-wide
- Create new requisitions in Greenhouse
- Identify automation opportunities and eliminate manual steps
- Support recruiters with sourcing activities
- Conduct reference checks for late-stage candidates
What You Need
- 1+ year recruiting experience
- Greenhouse ATS experience preferred (they’ll ask if you have at least one year)
- Extremely organized with strong follow-through
- Strong written and verbal communication
- High attention to detail and solid analytical instincts
- Quick learner who can spot patterns and improve processes
- Strong Excel + Google Sheets skills
- Professionalism, maturity, discretion, and good judgment
Benefits
- Not listed for this role in the posting (often varies by contract status)
Straight talk: this job is “make it happen” work. If you like calendars, systems, clean handoffs, and making candidates feel respected, you’ll shine. If you’re messy with details or slow to follow up, it’ll show fast.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re the kind of person who treats protected health info like it’s gold, loves clean documentation, and can move fast without getting sloppy, this role fits. You’ll manage and process medical record release requests, making sure everything is compliant, secure, accurate, and delivered in the right format.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their model is built on connection, evidence-informed care, and expanding access for clients with complex needs.
Schedule
- Remote (U.S.)
- Hybrid expectation if you live within 45 minutes of a Charlie Health office
- Not available in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, or Washington, DC
What You’ll Do
- Receive, review, and process requests for protected health information (PHI) under company, state, and federal guidelines
- Maintain confidentiality and security of all protected information
- Validate requests and supporting documentation (authorizations, subpoenas, affidavits, POA directives, STD/work comp, regulatory requests, etc.)
- Send invalid request notifications when documentation is incomplete or not valid
- Pull accurate records from the EMR and other sources, verify patient details and dates of service, and release records in the requested format
- Track every request from start to finish in the ROI log, documenting steps and inquiries
- Manage inbound calls to the medical records department, voicemails, faxes, mail, and electronic communication
- Respond to internal requests via email, Slack, and other channels
- Document disclosures that do not require patient authorization (accounting of disclosures)
- Scan/upload documents and correspondence into the EMR
- Serve as an internal resource for ROI questions and support basic training/development
- Flag volume changes, workflow issues, and improvement ideas to the HIM Director
- Support operations initiatives and performance improvement efforts
- Handle other administrative duties as needed
What You Need
- Associate’s degree required, or equivalent ROI experience
- 1+ year experience in behavioral health medical records or related field
- Healthcare setting experience is a strong plus
- Strong comfort with email/phones/fax/copiers and MS Office/standard business tools
- Ability to prioritize and handle multiple requests in a fast-paced environment
- Extremely high attention to detail (accuracy matters more than vibes here)
- Professional written and verbal communication in English
- Work authorization in the U.S. and native or bilingual English proficiency
- Comfortable using cloud-based tools (Google Suite, Slack, Zoom, Dropbox, Salesforce) plus EMR and survey software
Benefits
- Comprehensive benefits for full-time, exempt employees
Compensation
- Target base pay: $44,000–$60,000 annually (final offer depends on location, experience, internal equity, and business needs)
Straight talk: this is a compliance-heavy role. If you like structure, checklists, and “do it right the first time” work, you’ll thrive. If you hate meticulous review and documentation, this job will chew you up.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re the type who can herd cats with compassion, train fast, and keep onboarding tight while everything scales and shifts, this role is for you. You’ll own the clinical onboarding experience end-to-end, making sure new hires feel supported, trained, and ready to move into client-facing care without missing steps.
About Charlie Health
Charlie Health provides personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, evidence-informed practices, and a model built for clients with complex needs.
Schedule
- Remote (U.S.)
- Hybrid expectation if you live within 45 minutes of a Charlie Health office
- Full-time role with cross-team collaboration (recruiting, HR ops, leadership, regulatory)
What You’ll Do
- Manage new hire onboarding from preboarding through launch into client-facing care
- Support clinical training by learning the day-to-day responsibilities of assigned onboarding cohorts
- Guide new hires through Charlie Health’s onboarding steps, jumping in with extra training and support when needed
- Maintain consistent communication with new hires via email, phone, and text
- Keep onboarding materials current, clinically relevant, and effective across learning styles
- Partner with recruiting, onboarding, leadership, regulatory, and HR operations to track progress and performance
- Conduct periodic audits of employee file data for timeliness and completeness
- Handle sensitive information with strict confidentiality
- Escalate issues quickly, calmly, and with discretion
- Build strong working relationships with clinical and administrative leaders and external partners
- Other duties as assigned
What You Need
- Bachelor’s degree (required)
- 2+ years of HR onboarding administration or training experience (required)
- HR experience in a clinical setting (highly desired)
- Strong written and verbal communication
- High discretion and ability to maintain confidentiality
- Detail-oriented, organized, and comfortable juggling moving parts
- Problem-solver who can think outside the box without breaking compliance
- Comfort using cloud-based tools (Google Suite, Slack, Zoom, Dropbox)
- Strong interpersonal skills with a consultative, relationship-driven style
- Work authorization in the U.S. and native or bilingual English proficiency
Benefits
- Comprehensive benefits offered to full-time, exempt employees
Compensation
- Target base pay: $44,000–$58,000 annually (final offer depends on location, experience, internal equity, and business needs)
Quick gut-check: this is not a “send a welcome email and call it onboarding” job. This is operations + training + people support, in a fast-scaling environment where processes will change. If you like structure but can flex without spiraling, it’s a good fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
This is a leadership seat for an independently licensed clinician who can run a high-volume, high-standard admissions operation and still jump in to complete biopsychosocial assessments when needed. You’ll manage and develop the admissions clinical team, tighten processes, ensure compliance, and directly impact how many clients Charlie Health can serve.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, evidence-informed practices, and a model designed for clients with complex needs.
Schedule
- Remote (United States)
- Full-time, exempt (salaried)
- Monday–Friday: 11am–7pm or 12pm–8pm (role may require flexibility beyond set hours)
- Not presently available in Illinois
What You’ll Do
- Manage a team of Admissions Assessment Therapists, Associates, and/or Coordinators to hit departmental objectives
- Lead supervision and development, including:
- Performance reviews
- Weekly 1:1 check-ins
- Team meetings
- Hiring, training, coaching, and ongoing growth plans
- Oversee intake and assessments for national virtual IOP programming
- Complete monthly chart audits to ensure compliance and quality assurance
- Partner cross-functionally with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle, and Utilization Review to improve the admissions process and client experience
- Help define admissions best practices and create/revise policies and procedures
- Handle escalations, provide service recovery, and determine next steps for complex situations
- When needed, complete HIPAA-compliant virtual biopsychosocial assessments across age groups (children through adults)
- Identify when crisis intervention, safety assessment, or a higher level of care is needed and coordinate accordingly
- Build provisional diagnoses using DSM-5 criteria and document thoroughly in the EMR
- Assign treatment team members and group schedules and communicate new admissions to staff
- Adapt quickly to organizational change and shifting priorities as the company scales
What You Need
- 2+ years of behavioral health admissions supervisory/management experience (required)
- Master’s degree in mental health or related field (required)
- Independent mental health licensure (required; all disciplines welcome)
- Strong project management skills in a fast-paced environment
- Ability to motivate teams, communicate clearly, and build rapport across all levels
- High proficiency navigating EMR systems
- Salesforce experience preferred
- Comfort with cloud-based tools (Gmail, Slack, Dropbox, Zoom, Office, EMR)
- Experience working with a wide range of ages
- Work authorization in the U.S. and native or bilingual English proficiency
- Reliable, confidential, telehealth-ready tech setup
Benefits
- Comprehensive benefits offered to full-time, exempt employees
Real talk: this is not a “clinical supervisor who rarely touches cases” situation. They want a builder who can lead people, own metrics, standardize quality, and still perform the work when the line gets long.
Take action: if you’re in Illinois, don’t waste time on this one since it’s currently not available there. If you’re not, this is a strong move if you’ve actually led admissions teams and can prove outcomes (volume, time-to-admit, QA/compliance scores, team KPI lift).
Happy Hunting,
~Two Chicks…
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